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Home My WebLink AboutRes 2013-15 Promulgation and Implementation i November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TOWN OF FOUNTAIN HILLS EMERGENCY OPERATIONS PLAN LETTER OF PROMULGATION In the event of a natural, technological, or national security disaster affecting the Town of Fountain Hills, Town government must be prepared to implement plans and procedures to protect lives and property. This plan is published in support of the State of Arizona Emergency Response and Recovery Plan (SERRP) and the Maricopa County Emergency Operations Plan. It is in accordance with Arizona Revised Statutes, Title 26, Chapter 2. This plan supersedes all previously published copies of the Fountain Hills Emergency Operations Plan. The purpose of this plan is to provide direction and guidance to Town departments, personnel, and supporting agencies. It constitutes a directive to Town departments to prepare for and execute assigned emergency tasks to ensure maximum survival of the population and to minimize property damage in the event of a disaster. It is applicable to all elements of Town government and the private sector engaged in, or acting in support of emergency operations. The Mayor and Town Council authorize Town officials, as directed by the Town Manager, to make changes and updates to this plan that do not materially affect the overall planning approach or do not radically change responsibilities of senior Town officials. Changes will be recorded on page xiii – Record of Changes. This plan is effective for planning purposes and for execution when an emergency declaration is made by the Mayor or when placed in effect by the Town Manager or other authorized official. A copy of this plan has been filed in the Office of the Town Clerk of the Town of Fountain Hills, under the provisions of the Arizona Revised Statutes, Section 26-307B. DATE Mayor Town Clerk Promulgation and Implementation ii November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TOWN OF FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN APPROVAL AND IMPLEMENTATION This is the Town of Fountain Hills Emergency Operations Plan. This plan is the framework for emergency responders, Town government, departments, and supporting agencies to effectively coordinate and collaborate, before, during, and after a disaster, in order to provide a comprehensive response to all emergencies. The Mayor and the Town Council authorize the Emergency Management Coordinator as directed by the Town Manager, to make changes and updates to this plan that do not materially affect the overall planning approach and do not radically change responsibilities of senior Town officials or Town departments. Changes will be recorded in the “Record of Changes” (see page xiii). This plan is published in support of the State of Arizona Emergency Response and Recovery Plan and is in accordance with Arizona Revised Statutes, Title 26, Chapter 2, and the State of Arizona Emergency Response and Recovery Plan. This plan supersedes all previously published copies of the Town of Fountain Hills Emergency Operations Plan. Date ________________ ________________________ Mayor ________________________ Town Clerk Table of Contents iii November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TOWN OF FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN TABLE OF CONTENTS Letter of Promulgation ...................................................................................................... i Approval and Implementation ........................................................................................... ii Table of Contents ............................................................................................................ iii Distribution List ............................................................................................................... xii Record of Changes ....................................................................................................... xiii Annual Review .............................................................................................................. xiv DEFINITIONS ................................................................................................................. 1 BASIC PLAN ................................................................................................................ 16 Introduction ................................................................................................................... 16 Purpose ................................................................................................................... 16 Scope and Applicability ............................................................................................ 17 Key Concepts .......................................................................................................... 18 Situation and Planning Assumptions ............................................................................. 19 Situation ................................................................................................................... 19 Preparedness and Response .................................................................................. 20 Incident Command System ...................................................................................... 20 Hazard and Threat Analysis Summary .................................................................... 21 Planning Assumptions ............................................................................................. 22 Concept of Operations .................................................................................................. 24 Table of Contents iv November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Responsibilities ........................................................................................................ 26 Federal Government ........................................................................................... 26 State Government .............................................................................................. 27 County Government ........................................................................................... 28 Local Government – Fountain Hills (Table) ........................................................ 29 Other Organizations ........................................................................................... 30 Emergency Support Functions (ESF) Matrix ..................................................... 32 Declaring an Emergency ............................................................................................... 34 Requesting Additional Resources ................................................................................. 34 Mutual Aid Agreements ................................................................................................. 35 Direction and Control Overview ..................................................................................... 35 Information Collection, Analysis and Dissemination ...................................................... 36 Communications ........................................................................................................... 36 Continuity of Government .............................................................................................. 36 Incident Management Cycle .......................................................................................... 37 Emergency Operations Center (EOC) Activation .......................................................... 38 Activation Levels ...................................................................................................... 38 Emergency Public Warning ........................................................................................... 39 Emergency Public Information ...................................................................................... 39 Administration, Finance and Logistics ........................................................................... 40 Resource Management ................................................................................................. 41 Policies for Reassigning Public Employees and Soliciting & Using Volunteers ....... 42 Financial Record Keeping ........................................................................................ 42 Plan Maintenance and Management ............................................................................. 43 Table of Contents v November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Updating .................................................................................................................. 44 Training and Exercises ............................................................................................ 44 Statutory Authorities ...................................................................................................... 45 Federal ............................................................................................................... 45 State ................................................................................................................... 46 County ................................................................................................................ 47 Local - Fountain Hills .......................................................................................... 48 ANNEX A: Emergency Support Functions (ESF) ...................................................... 49 Situation and Planning Assumptions ........................................................................ 49 Concept of Operations ............................................................................................. 50 Organizational Roles and Responsibilities ............................................................... 51 Primary Agency Tasks ............................................................................................. 52 Support Agency Tasks ............................................................................................. 52 Standard Operating Procedures (SOP) Guidelines.................................................. 53 ESF Table ................................................................................................................ 54 ESF Matrix ............................................................................................................... 58 ESF #1 Transportation .................................................................................................. 60 ESF # 2 Communciations .............................................................................................. 64 ESF #3 Public Works and Engineering ......................................................................... 69 ESF #4 Fire Service ...................................................................................................... 78 ESF #5 Emergency Management ................................................................................. 82 ESF #6 Mass Care ........................................................................................................ 86 ESF #7 Resource Support ............................................................................................ 93 Table of Contents vi November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only ESF #8 Health and Medical ........................................................................................... 97 ESF #9 Search and Rescue ........................................................................................ 103 ESF #10 Hazardous Materials .................................................................................... 108 ESF #11 Agriculture and Natural Resources ............................................................... 114 ESF #12 Energy Services ........................................................................................... 117 ESF #13 Public Safety and Security ........................................................................... 122 ESF #14 Recovery and Mitigation ............................................................................... 126 ESF #15 External Affairs ............................................................................................. 132 ANNEX B: Support .................................................................................................... 138 Direction and Control ................................................................................................... 138 Situation and Planning Assumptions ...................................................................... 138 Concept of Operations ........................................................................................... 139 Emergency Operations Center (EOC) Organization ......................................... 140 Town Tasks ...................................................................................................... 141 EOC Staff Assignments .................................................................................... 143 EOC Organization Overview & Charts .............................................................. 147 Continuity of Government ............................................................................................ 150 Line of Succession ................................................................................................. 150 Continuity of Operations .............................................................................................. 151 Communications .................................................................................................... 151 Reports .................................................................................................................. 152 Tab A – Situation Report .................................................................................. 153 EOC Action Plan (Use ICS Forms) ................................................................... 155 Table of Contents vii November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Tab B – After Action Report .............................................................................. 159 Emergency Declaration Process ...................................................................... 160 Tab C – Emergency Declaration ................................................................. 161 Declaration That Emergency No Longer Exists ................................................ 162 Tab D – Declaration That Emergency No Longer Exists ............................. 163 Damage Assessment .................................................................................................. 164 Situation and Planning Assumptions ...................................................................... 164 Concept of Operations ........................................................................................... 165 Town Tasks ........................................................................................................... 165 Teams .................................................................................................................... 166 Tab E: Damage Assessment Worksheet - Public .................................................. 168 Tab F: Damage Assessment Worksheet - Private ................................................. 173 Tab G: Preliminary Damage Assessment – FEMA Form ....................................... 175 Emergency Public Warning ......................................................................................... 177 Situation and Planning Assumptions ...................................................................... 177 Concept of Operations ........................................................................................... 178 Public Warning Assets ........................................................................................... 178 Emergency Public Information .................................................................................... 182 Situation and Planning Assumptions ...................................................................... 182 Concept of Operations ........................................................................................... 183 Town Tasks ........................................................................................................... 183 Protective Actions (Evacuation and Sheltering) .......................................................... 184 Situation and Planning Assumptions ...................................................................... 184 Concept of Operations ........................................................................................... 186 Table of Contents viii November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Evacuation, Protective Action ................................................................................ 188 Primary Agency Tasks ...................................................................................... 191 Support Agency Tasks ..................................................................................... 191 Shelter-In-Place, Protective Action ........................................................................ 191 Mass Fatality Incident Management ............................................................................ 193 Situation and Planning Assumptions ...................................................................... 193 Concept of Operations ........................................................................................... 195 Lead Agency Tasks ............................................................................................... 195 Support Agency Tasks ........................................................................................... 196 Private Sector Coordination ........................................................................................ 199 Situation and Planning Assumptions ...................................................................... 199 Concept of Operations ........................................................................................... 199 Lead Agency Tasks ............................................................................................... 200 Support Agency Tasks ........................................................................................... 200 Volunteer and Donations Management ....................................................................... 201 Volunteer Management .......................................................................................... 201 Situation and Planning Assumptions ................................................................ 201 Concept of Operations ...................................................................................... 202 Lead Agency Tasks .......................................................................................... 203 Support Agency Tasks ..................................................................................... 203 Donated Goods Management ................................................................................ 204 Situation and Planning Assumptions ................................................................ 204 Concept of Operations ...................................................................................... 204 Lead Agency Tasks .......................................................................................... 205 Table of Contents ix November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Support Agency Tasks ..................................................................................... 205 Worker Health and Safety ........................................................................................... 206 Situation and Planning Assumptions ...................................................................... 206 Concept of Operations ........................................................................................... 206 Lead Agency Tasks ............................................................................................... 207 Support Agency Tasks ........................................................................................... 207 Prevention and Protection ........................................................................................... 208 Situation and Planning Assumptions ...................................................................... 208 Concept of Operations ........................................................................................... 209 Lead Agency Tasks ............................................................................................... 210 Support Agency Tasks ........................................................................................... 210 ANNEX C: Incidents .................................................................................................. 211 Air Quality Emergencies .............................................................................................. 212 Situation Overview ............................................................................................ 212 Concept of Operations ...................................................................................... 212 Town Tasks ...................................................................................................... 214 ESF Activations ................................................................................................ 214 Civil Disturbances ....................................................................................................... 215 Situation Overview ............................................................................................ 215 Concept of Operations ...................................................................................... 215 Town Tasks ...................................................................................................... 215 ESF Activations ................................................................................................ 216 Common Carrier (Aircraft, Truck, Bus) Accidents ....................................................... 217 Table of Contents x November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Situation Overview ............................................................................................ 217 Concept of Operations ...................................................................................... 217 Town Tasks ...................................................................................................... 219 ESF Activations ................................................................................................ 220 Electrical Power Outages ............................................................................................ 221 Situation Overview ............................................................................................ 221 Concept of Operations ...................................................................................... 222 Town Tasks ...................................................................................................... 223 ESF Activations ................................................................................................ 224 Fire and Explosion ...................................................................................................... 225 Situation Overview ............................................................................................ 225 Concept of Operations ...................................................................................... 225 Town Tasks ...................................................................................................... 226 ESF Activations ................................................................................................ 226 Hazardous Materials ................................................................................................... 227 Heat Emergencies ....................................................................................................... 228 Situation and Planning Assumptions ................................................................ 228 Concept of Operations ...................................................................................... 228 Town Tasks ...................................................................................................... 229 ESF Activations ................................................................................................ 230 Influenza Pandemic ..................................................................................................... 231 Situation and Planning Assumptions ................................................................ 231 Concept of Operations ...................................................................................... 232 Town Tasks ...................................................................................................... 234 Table of Contents xi November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only ESF Activations ................................................................................................ 235 Palo Verde Nuclear Generating Station (PVNGS) ...................................................... 236 Situation Overview ............................................................................................ 236 Planning Assumptions ..................................................................................... 236 Concept of Operations ...................................................................................... 236 Town Tasks ...................................................................................................... 238 Storms and Floods ...................................................................................................... 239 Situation Overview ............................................................................................ 239 Planning Assumptions ..................................................................................... 240 Concept of Operations ...................................................................................... 241 Town Tasks ...................................................................................................... 242 ESF Activations ................................................................................................ 242 Terrorism .................................................................................................................... 243 Situation Overview ............................................................................................ 243 Planning Assumptions ...................................................................................... 245 Concept of Operations ...................................................................................... 246 Town Tasks ...................................................................................................... 249 ESF Activations ................................................................................................ 250 91st Civil Support Team ................................................................................... 251 Homeland Security ........................................................................................... 252 ANNEX D: Tribal Relations ....................................................................................... 253 ANNEX E: Local Emergency Planning Committee (LEPC) Plan............................ 254 Table of Contents xii November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN DISTRIBUTION LIST FOR OFFICIAL USE ONLY AGENCY NO. OF COPIES Mayor and Council 9 Town Manager 1 Town Manager Emergency Management Designee 1 Town Clerk 1 Rural/Metro Fire Department 2 Maricopa County Sheriff’s Office District VII Headquarters 2 Streets Department 1 Public Works Department 1 Chaparral City Water Company 1 School District 1 Sanitary District 1 Library 1 Maricopa County Department of Emergency Management 2 Arizona Division of Emergency Management 1 American Red Cross 1 Total 26 Table of Contents xiii November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN RECORD OF CHANGES CHANGE NUMBER DATE OF CHANGE CHANGE DESCRIPTION DATE POSTED POSTED BY 1 JUNE 2008 This issue of the plan, dated June 2008, is a total reissue incorporating editorial improvements, technical revisions, updated and expanded responsibilities for Town personnel, as well as the addition of the following annexes: handling of pets and livestock during evacuations; volunteers and donations; persons with disabilities, access and/or functional needs; emergency public information; and homeland defense. River flooding appendix and basic responses to threat level changes were added to the plan. The national security emergencies annex was removed from the plan. This plan is in compliance with all National Incident Management System (NIMS) requirements as of its revision date. All previous issues of this plan are obsolete and should be destroyed. 2 November 2013 This issue of the plan, dated November 2013, is a total reissue incorporating FEMA Comprehensive Planning Guide (CPG) 101, editorial improvements, technical revisions, as well as updated and expanded responsibilities for Town departments and personnel. All previous issues of this plan are obsolete and should be destroyed. 3 Updated approval and implementation letter signed by the Mayor and Town Council. Table of Contents xiv November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN ANNUAL REVIEW EMERGENCY MANAGEMENT DATE OF REVIEW Definitions 1 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN DEFINITIONS Anticipated Emergency: Those conditions, which because of their nature may require mobilization of emergency forces if conditions increase in severity. Applicant Agent: The person authorized by Town Resolution to execute contracts, certify completion of work, request payments, and prepare all documentation related to Federal Emergency Management Agency (FEMA) and Arizona Division of Emergency Management (ADEM) funding requirements. Area Command (Unified Area Command): An organization established to oversee the management of: 1) multiple incidents that are each being handled by an Incident Command System (ICS) organization, or 2) large or multiple incidents to which several Incident Management Teams have been assigned. Area Command has the responsibility to set overall strategy and priorities, allocate critical resources according to priorities, ensure that incidents are properly managed, and ensure that objectives are met and strategies followed. Area Command becomes Unified Area Command when incidents are multi-jurisdictional. Area Command may be established at an Emergency Operations Center facility or at some location other than an Incident Command Post. Arizona Coalition for Healthcare Emergency Response (AZCHER): An agreement in place between medical facilities to help one another in times of emergency when the resources of a hospital are overwhelmed. Arizona Counter Terrorism Information Center (ACTIC): The joint effort between the Arizona Department of Public Safety (DPS), Arizona Department of Homeland Security (DHS), Federal Bureau of Investigation (FBI), and other participating agencies, to provide a unified effort to secure Arizona, to prevent and deter terrorist attacks, and protect and respond to threats and crimes to ensure a safe and secure state while protecting civil rights and liberties of the public. Arizona Emergency Response Commission (AZSERC): A State of Arizona commission established by the thirty-eighth Arizona Legislature pursuant to requirements of SARA, Title III. It includes representation from the Arizona Department(s) of Environmental Quality, Health Services, Public Safety, and Transportation, and is chaired by the director of the Arizona Division of Emergency Management. The commission deals with issues that include: technical support and training, development of appropriate legislation, review of local plans and establishment of community right-to-know information systems. Definitions 2 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Arizona Mutual Aid Compact (AZMAC): The compact outlines the terms and procedures for participating Arizona political subdivisions and tribal governments to provide mutual aid in times of emergency in accordance with local ordinances, resolutions, and emergency plans or agreements. The contracting authority for this compact is based upon Arizona Revised Statute (ARS) §26-308, which provides that “[e]ach county and incorporated city and town of the State may appropriate and expend funds, make contracts and obtain and distribute equipment, materials and supplies for emergency management purposes.” Tribal contracting authority will be in accordance with each tribe’s laws. Arizona Water/Wastewater Agency Response Network (AZWARN): A state- wide mutual assistance program between water and wastewater utilities. This volunteer- based network allows utilities to help one another in times of emergency when the resources of a utility are overwhelmed. Automatic Mutual Aid: Agreement in place between fire departments and districts for the closest, most appropriate unit to an emergency to respond regardless of the political jurisdiction of the incident or the responders. All fire departments within Automatic Mutual Aid act as one large system. Cache: A predetermined complement of tools, equipment, and/or supplies stored in a designated location, available for incident use. CBRNE: This is an acronym for Chemical, Biological, Radiological, Nuclear, and High-Yield Explosives. A CBRNE event refers to the uncontrolled release of chemical or biological agents or radioactive contamination into the environment, either by accident or terrorist act, which could cause widespread damage. Chemical Transportation Emergency Center (CHEMTREC): A facility of the Chemical Manufacturer’s Association (CMA) based in Washington, D.C., which provides information and assistance in dealing with transportation accidents, 24-hours a day. Cities Readiness Initiative (CRI): A program, funded by the Centers for Disease Control (CDC) and Prevention, to enhance the ability of cities to rapidly dispense life saving drugs to the entire population. The primary goal of CRI is to minimize loss of lives during a catastrophic public health event by dispensing drugs to 100% of the town’s population within a 48-hour timeframe. Civil Preparedness: As defined by Fountain Hills Town Code, “Civil Preparedness” means the organization, administration, trained manpower, facilities, equipment, material, supplies, programs, Emergency plans, ability to execute Emergency plans and all other measures necessary and incidental thereto relating to Disaster prevention, preparedness, response and recovery by all governmental and private sector agencies to protect or save health, life and property. Definitions 3 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Civil Preparedness Director: See “Emergency Management Coordinator”. Community Emergency Notification System (CENS): CENS is a system that allows for a large portion of the community to be contacted during times of crisis. The system can be activated through the Maricopa County Sheriff’s Office (MCSO) Dispatch Center, or through the Phoenix Fire Regional Dispatch Center (Alarm Room). Comprehensive Environmental Response, Compensation and Liability Act of 1980, PL 96-510 (CERCLA): Provides federal authority to respond to releases or threatened releases of hazardous substances and pollutants or contaminants that may endanger public health, welfare or the environment (commonly known as the “Superfund”). Critical Infrastructure and Key Resources (CIKR): Critical Infrastructure and Key Resources includes those assets, systems, networks, and functions—physical or virtual—so vital to the United States that their incapacitation or destruction would have a debilitating impact on security, national economic security, public health or safety, or any combination of those matters. Key resources are publicly or privately controlled resources essential to minimal operation of the economy and the government. Director: As outlined in Fountain Hills Town Code, Chapter 3, Article 3 (Civil Preparedness and Disaster), the “Director” means the Town Manager or authorized designee. The Director is responsible in non-emergency periods to act on behalf of the Mayor and Council to develop a readiness plan for the Town’s Civil Preparedness and for coordinated operations in Disaster situations. During emergencies, the Director shall act as the principal advisor or aide to the Mayor on Emergency operations. Disaster: As defined by Fountain Hills Town Code, “Disaster” means the occurrence or imminent threat of widespread or severe damage, injury, or loss of life or property or extreme peril to the safety of persons or property, resulting from any natural or manmade causes, including but not limited to fire, flood, earthquakes, wind, storm, blight, drought, famine, infestation, air contamination, epidemic, explosion, riot, or other acts of civil disobedience which endanger life or property, or hostile military or paramilitary action. Emergency: As defined by Fountain Hills Town Code, “Emergency” means the existence of a Disaster within the Town limits requiring immediate action by the Emergency Forces of the Town. Emergency Alert System (EAS): A communication system that enables the President, federal, state, and local officials to rapidly disseminate emergency information over commercial AM and FM radio bands. This information is intended to reduce loss of life and property and to promote rapid recovery in the event of a natural disaster, a man-made disaster or an attack on the nation. Definitions 4 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Emergency and Hazardous Chemical Inventory (Tier Two) Reports: Chemical-specific reports required to be submitted under Section 312 of SARA, Title III. Reports are due by March 1st of each year for the previous calendar year. All facilities with EHS and hazardous chemicals, above established thresholds, must submit these reports. Emergency Forces: As defined by Fountain Hills Town Code, “Emergency Forces” means all Town governmental and private sector agencies, volunteers, facilities, equipment, trained manpower, and all other resources required to perform Civil Preparedness functions. Emergency Functions: Includes warning and communication services, relocation of persons from stricken areas, temporary restoration of utilities, transportation, welfare, engineering, search, rescue, health, law enforcement, fire fighting, and other necessary activities. Emergency Management: Mitigation, preparedness, response and recovery activities designed to minimize the effects on the population from an attack or peacetime disaster, to deal with the immediate emergency conditions which would be created, and to carry out emergency repairs to essential facilities that have been destroyed or damaged. Emergency Management Coordinator: The Town Manager’s authorized designee for Civil Preparedness activities. In the Town of Fountain Hills, the Fire Chief is the Emergency Management Coordinator. Emergency Operations Center (EOC): The physical location where an organization comes together during an emergency to coordinate response and recovery actions and resources. When activated, the function of the EOC is to collect, gather and analyze data; make decisions that protect life and property, maintain continuity of the organization (within the scope of applicable laws); and disseminate those decisions to all concerned agencies and individuals. The EOC operates under the National Incident Management System (NIMS). The EOC provides a central location of authority and information and allows face-to-face coordination among personnel who must make emergency decisions. The EOC maintains contact with support EOCs, other jurisdictions and levels of government. It provides emergency information and instructions to the public, and makes official releases to the media and schedules press conferences as necessary. Emergency Operations Plan (EOP): Multi-hazard, functional plan that treats emergency management activities generally, with the unique aspects of individual disasters contained in hazard-specific annexes. It describes the emergency response organization and the means of coordination with other entities. It assigns functional responsibilities and details tasks to be carried out as accurately as permitted by the Definitions 5 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only situation. Emergency Procurement: The need for the immediate purchase of materials services or construction that cannot be met through normal procurement methods, the lack of which seriously threatens public health or safety, the preservation of property or the functioning of government. Emergency Support Function (ESF): The grouping of governmental and certain private sector capabilities into an organizational structure to provide support, resources, program implementation, and services that are most likely needed to save lives, protect property and the environment, restore essential services and critical infrastructure, and help the community return to normal following an emergency. Evacuation: Government recommended or ordered movement of persons and property from a hazard area to an area of safety. Extremely Hazardous Substance (EHS): A substance on the list described in Section 302(a) (2) of SARA, Title III and published in 40 CFR Part 355, Appendices A & B. This list currently contains more than 300 chemicals. Because of their extremely toxic properties, these chemicals were chosen to provide an initial focus for chemical emergency planning. If these chemicals are released in certain amounts, they may be of immediate concern to the community. Releases must be reported immediately. Facility: All buildings, structures, and other stationary items which are located on a single site, or contiguous or adjacent sites, and which are owned or operated by the same person. For purposes of emergency planning, the term also includes motor vehicles, rolling stock, and aircraft. Facility Emergency Coordinator: A designated representative from a facility with an Extremely Hazardous Substance (EHS) in a quantity exceeding its Threshold Planning Quantity (TPQ) who participates in the emergency planning process. Federal Emergency Management Agency (FEMA): The central point of contact within the federal government for a wide range of emergency management activities, both in peacetime and in wartime. Its roles include coordinating government activities, providing planning assistance, advising various agencies and delivering training. Field Command Post: The location from which the Incident Commander, in coordination with other departments and agencies, manages the tactical field operations at or near the scene of an emergency. Fire and Emergency Medical Services (EMS): Under a contract administered by the Town Manager and managed by the Fountain Hills Rural/Metro Fire Chief, the Fountain Hills Rural/Metro Fire Department provides fire protection and related fire Definitions 6 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only services, emergency medical services, and emergency related services. (Fire Protection Services Agreement, dated May 21, 2009). Flood Retarding Structure (FRS): A dam or similar structure constructed on a river, creek, stream, or wash that is normally dry and flows only after significant rainfall. Hazard Analysis: The procedure for identifying potential sources of a hazmat release, determining the vulnerability of an area to such a release, and comparing hazards to determine the overall risk to a community. Hazard Area: That area which, as determined by the Incident Commander, has or is believed to have the existence of a hazard to public health, life or property. Hazard Identification: Provides information as to which facilities have Extremely Hazardous Substances (EHS), what they are, and how much there is, and how much is stored at each facility. Mandatory facility reporting under SARA, Title III provides much of the information needed. Hazardous Chemicals: These chemicals are not on a list, but are defined by Occupational Safety and Health Administration (OSHA) regulations as chemicals which represent a physical or health hazard. Under this definition, many thousands of chemicals can be subject to reporting requirements. Inventories of these chemicals and Safety Data Sheets for each chemical must be submitted if they are present in the facility in certain amounts. Hazardous Materials (HAZMAT): Substances or materials, which, because of their chemical, physical, or biological nature, pose a potential risk to life, health, or property if they are released. Explosive substances, flammable or combustible substances, poison, and radioactive materials are all classified as hazardous materials. HAZMAT transported in commerce is regulated by the United States Department of Transportation (USDOT) under Title 49 CFR. Homeland Security Presidential Directive 5 (HSPD-5): Management of Domestic Incidents, February 28, 2003, is intended to enhance the ability of the United States to manage domestic incidents by establishing a single, comprehensive national incident management system. In HSPD-5 the President designates the Secretary of Homeland Security as the Principal Federal Officer (PFO) for domestic incident management and empowers the Secretary to coordinate Federal resources used in response to or recovery from terrorist attacks, major disasters, or other emergencies in specific cases. The directive assigns specific responsibilities to the Attorney General, Secretary of Defense, Secretary of State , and the Assistants to the President for Homeland Security and National Security Affairs, and directs the heads of all Federal departments and agencies to provide their “full and prompt cooperation, resources, and support,” as appropriate and consistent with their own responsibilities for protecting Definitions 7 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only national security, to the Secretary of Homeland Security, Attorney General, Secretary of Defense, and Secretary of State in the exercise of leadership responsibilities and missions assigned in HSPD-5. The directive also notes that it does not alter, or impede the ability to carry out, the authorities of Federal departments and agencies to perform their responsibilities under law. Homeland Security Presidential Directive 8 (HSPD-8): National Preparedness, December 17, 2003. This directive establishes policies to strengthen the preparedness of the United States to prevent and respond to threatened or actual domestic terrorist attacks, major disasters, and other emergencies by requiring a national domestic all-hazards preparedness goal, establishing mechanisms for improved delivery of Federal preparedness assistance to State and local governments, and outlining actions to strengthen preparedness capabilities of Federal, State, and local entities. Incident Action Plan (IAP): An oral or written plan containing general objectives reflecting the overall strategy for managing an incident. It may include the identification of operational resources and assignments. It may also include attachments that provide direction and important information for management of the incident during one or more operational periods. Incident Commander (IC): The individual who is responsible for management of the tactical field operations of all involved departments and supporting agencies/organizations at or near the scene of an emergency. Incident Command System (ICS): A nationally recognized system of managing small to large-scale events through the systematic development of a complete, functional organization. The system uses common terminology; is modular in nature; and has a unified command structure, manageable span of control, consolidated action plans, comprehensive resource management and integrated communications. It is designed specifically to allow responders to adopt an integrated organizational structure equal to the complexity and demands of any single incident or multiple incidents without being hindered by jurisdictional boundaries. Incident Management System (IMS): The combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure with responsibility for the management of assigned resources to effectively accomplish stated objectives pertaining to an incident. The Incident Management System is designed for emergency managers to direct and control emergencies ranging in size and complexity from limited to large-scale disasters. The system is flexible and expandable to allow for coordination between various agencies, jurisdictions and levels of government and yet it affixes overall responsibility, maintains effective span of control and addresses the functional areas of Command, Operations, Plans, Logistics, Administration/Finance, and Safety, which are common to every incident. Definitions 8 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Joint Field Office (JFO): A temporary federal facility established locally to provide a central point for Federal, State, local, and tribal executives with responsibility for incident oversight, direction, and/or assistance to effectively coordinate protection, prevention, preparedness, response, and recovery actions. The JFO will combine the traditional functions of the Joint Operations Center, the FEMA Disaster Field Office, and the Joint Information Center within a single federal facility. Joint Information Center (JIC): The physical location where public information staff involved in incident management activities can collocate to perform critical emergency information, crisis communications, and public affairs functions. Joint Information System (JIS): The JIS provides the public with timely and accurate incident information and unified public messages. The system integrates incident formation and public affairs into a cohesive organization designed to provide consistent, coordinated, timely information during crisis or incident operations. The JIS provides a structure and system for developing and delivering coordinated interagency messages; developing and recommending, and executing public information plans and strategies on behalf of the Incident Commander; and controlling rumors and inaccurate information that could undermine public confidence in the emergency response effort. Law Enforcement: Under a contract administered by the Town Manager, and managed by the MSCO District VII Commander, Law Enforcement Services are provided through the Maricopa County Sheriff’s Office (MCSO). Limited Emergency: An event which requires response of emergency forces over and above normal working functions, but which is manageable within local capabilities. Local Emergency: As defined by Fountain Hills Town Code, “Local Emergency” means the existence of a Disaster within the Town limits, and the situation is or is likely to be beyond the capability and resources of the Town as determined by the Mayor and which requires the combined efforts of other political subdivisions. Local Emergency Planning Committee (LEPC): A committee formed under the provisions of Section 301, SARA, Title III to implement local government compliance with the act. The Maricopa County Local Emergency Planning Committee (LEPC) is responsible for the development and maintenance of the LEPC Annex of the Maricopa County EOP and providing the public and local governments with information concerning potential chemical hazards present in their communities (Emergency Planning and Community Right-to-Know Act of 1986). Major Disaster: Any catastrophe which, in the determination of the President, causes damage of sufficient severity and magnitude to warrant federal assistance to supplement the efforts of the State and local governments and disaster relief Definitions 9 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only organizations in alleviating damage, loss, and hardship. Maricopa County Local Emergency Planning Committee (MCLEPC): The political subdivision of the State which includes all of Maricopa County and its incorporated cities and towns, so designated to facilitate preparation and implementation of HAZMAT emergency response plans. National Incident Management System (NIMS): A command and control system that provides a consistent nationwide approach for Federal, State, and local governments to work effectively and efficiently together to prepare for, respond to, and recover from domestic incidents, regardless of cause, size, or complexity. It provides for interoperability and compatibility among Federal, State, and local capabilities, and includes a core set of concepts, principles, terminology, and technologies covering the Incident Command System; multi-agency coordination systems, Unified Command, training; identification and management of resources (including systems for classifying types of resources); qualifications and certification; and the collection, tracking, and reporting of incident information and incident resources. National Response Center (NRC): A communications center for activities related to response actions. It is located at Coast Guard Headquarters in Washington, D.C., and receives and disseminates notices of discharges and/or releases to the appropriate On-Scene Coordinator (OSC); disseminates OSC and Regional Response Team (RRT) reports to the National Response Team (NRT) when appropriate, and provides facilities for the NRT to use in coordinating national response efforts. The toll- free number, 1-800-424-8802 can be reached 24 hours a day for reporting actual or potential pollution accidents. National Response Framework (NRF): Is a guide to how the nation conducts all-hazards response. It is built upon scalable, flexible, and adaptable coordinating structures to align key roles and responsibilities across the nation, linking all levels of government, nongovernmental organizations, and the private sector. It is intended to capture specific authorities and best practices for managing incidents that range from the serious but purely local, to large-scale terrorist attacks or catastrophic natural disasters. North American Industry Classification System (NAICS): NAICS uses a six (6) digit hierarchical coding system to classify all economic activity into twenty industry sectors. Five sectors are mainly goods-producing sectors and fifteen are entirely services producing sectors. This six digit hierarchical structure allows greater coding flexibility than the four digit structure of the Standard Industrial Classification (SIC) System. The SIC System has been replaced by the North American Industry Classification System (NAICS), but several OSHA data sets are still available with SIC- based data. Definitions 10 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Occupational Safety and Health Administration (OSHA): The federal agency that regulates occupational exposure to hazardous chemicals. OSHA Hazard Communication Standard: The OSHA (Q.V.) standard cited is 29 CFR 1910.1200, which requires communication of risks from hazardous substances to workers in regulated facilities. Person: Any individual, trust, firm, joint stock company, corporation, partnership, association, state, municipality, commission, political subdivision of a state, or interstate body. Persons with Access and Functional Needs: Populations who may have additional needs before, during, and after an incident in functional areas including but not limited to: maintaining independence, communication, transportation, supervision, and medical care. Individuals in need of additional response assistance include those who: have disabilities, live in institutionalized settings, are elderly, are children, are from diverse cultures, have limited English proficiency, or are non-English speaking, or are transportation disadvantaged. An individual with a disability as defined by the Americans with Disabilities Act (ADA) as a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment. The use of “access and functional needs” in place of “special needs” is consistent with current trends nationally. Thus, be aware that these interchangeable terms mean the same thing. Plume: Effluent cloud resulting from a continuous source release. Presidential Policy Directive 8 / PPD-8: National Preparedness: This directive is for the development of a national preparedness goal informed by the risk of specific threats and vulnerabilities in an effort to prepare the nation for threats that pose the greatest risk to the security of the nation, including acts of terrorism, cyber attacks, pandemics, and catastrophic national disasters. Principal Federal Officer (PFO): The Federal Official designated by the Secretary of Homeland Security to act as his/her representative locally to oversee, coordinate, and execute the secretary’s incident management responsibilities under HSPD-5 for Incidents of National Significance. Radiological Defense (RADEF): The detection, measurement, and exposure control of the radiation hazard that can be expected in the event of a nuclear attack upon the United States. Radioactive Material: Material that emits radiation (subatomic particles or pure energy) in the process of stabilization. Definitions 11 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Release: Any spilling, leaking, pumping, pouring, emitting, emptying, discharging, injecting, escaping, leaching, dumping, or disposing into the environment (including the abandonment or discarding of barrels, containers, and other receptacles) of any hazardous chemical. Reportable Quantity (RQ): The quantity of a hazardous substance that triggers reporting under CERCLA or the Emergency Planning and Community Right-To-Know Act (EPCRA). If a substance is released in a quantity equal to or exceeding its RQ, the release must be immediately reported in accordance with EPCRA Section 304, ARS Section 26-348, and CERCLA Section 103(A). Response: The efforts to minimize the risk created in an emergency by protecting the people, the environment, and property, and the efforts to return the scene to normal pre-emergency conditions. Safety Data Sheets: Technical information required under the OSHA hazard communications standard describing toxicity, physical hazards and method of safe handling for hazardous chemicals. Service Animals: Service animals are defined by the Americans with Disabilities Act (ADA) as dogs or miniature horses that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with post traumatic stress disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a service animal has been trained to provide must be directly related to the person’s disability. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals within the guidance of the ADA while their owners are in congregate shelters or reception centers. Staging Area: A designated site for the assembly of resources, i.e. outside agencies, heavy equipment, specialists, etc. Standard Operating Procedure (SOP): A checklist or set of instruction, having the force of a directive, which spells out in detail the steps that need to be taken to accomplish a task. State of Emergency: As defined by Fountain Hills Town Code, “State of Emergency” means the duly proclaimed existence of a Disaster resulting in a “State of War Emergency” which is or is likely to be beyond the capabilities or resources of any single county, city or town and requires the combined efforts of the state and the political subdivision. Definitions 12 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only State of War Emergency: As defined by Fountain Hills Town Code, “State of War Emergency” means the situation which exists immediately whenever this nation is attacked or upon receipt by this state of a warning from the federal government indicating that such an attack is imminent. Superfund: The trust fund established under CERCLA and extended under SARA to provide money for cleanup operations. Superfund Amendments and Reauthorization Act of 1986 (SARA), TITLE III, Emergency Planning and Community Right-to-Know Act (EPCRA): An act of the U.S. Congress that requires the development of local plans for hazardous materials response and the development of programs to provide information to the public concerning hazards in the community. Technological Disasters: Interruption of services caused by failure of technological systems and infrastructure. Terrorism: The unlawful use of force or violence against persons or property to intimidate or coerce a government, the civilian population, or any segment thereof, in furtherance of political or social objectives. Threshold Planning Quantity (TPQ): A quantity designated for each chemical on the Extremely Hazardous Substance (EHS) list. Any facility having EHS on hand at or in excess of the TPQ is required to notify the AZSERC, the MCLEPC, and the fire department/district (having jurisdiction over the area in which the facility is located) that the facility is subject to the emergency planning requirements of SARA, Title III, and ARS Title 26, Chapter 2, Article 3. Town Manager’s Emergency Management Designee: In the Town of Fountain Hills, the Fire Chief (or designee) is the Town Manager’s Emergency Management Designee (also known as the Emergency Management Coordinator). Toxic Release Inventory Report (Form R): Submitted by certain facilities as required by Section 313 of SARA, Title III. Reports are due by July 1ST of each year for the previous calendar year and list routine toxic chemical emissions. Toxicity: The ability of a substance to cause damage to living tissue, impairment of the central nervous system, severe illness or death when ingested, inhaled, or absorbed through the skin. Unified Command (UC): An application of ICS used when there is more than one agency with incident jurisdiction or when incidents cross political jurisdictions. Agencies work together through the designated member of the UC, often the senior person from agencies and/or disciplines participating in the UC, to establish a common Definitions 13 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only set of objectives and strategies and a single Incident Action Plan. Unique Population: Temporary or permanent groups within a jurisdiction which could require specific attention during an emergency or disaster. Examples are schools, hospitals, managed care facilities, group homes, RV parks and campgrounds, temporary youth camps like scouts or student groups, sporting events, incarceration facilities, etc. Volunteer Organizations Active in Disaster (VOAD): A coalition of community volunteer organizations that respond to disasters as part of their overall mission. Member groups share information to facilitate access to available resources and coordinate their response and recovery efforts. Member groups can be involved from first response through long-term recovery. Individuals, families and communities affected by disaster may receive a wide range of assistance from a variety of member organizations. Vulnerable Zone: An area over which the airborne concentration of a chemical involved in an accidental release could reach the Level of Concern (LOC). Vulnerability Analysis: An assessment of elements in the community that is subject to damage should a HAZMAT release occur. The analysis includes gathering information about the extent of the vulnerable zone, conditions that influence the zone, size, and type of the population within the zone, private and public property that might be damaged, and the environment that might be affected. Weapons of Mass Destruction (WMD): WMD is defined as any weapon or device that is intended, or has the capability, to cause death or serious bodily injury to a significant number of people through the release, dissemination, or impact of: (A) toxic or poisonous chemicals or their precursors; (B) a disease organism; or (C) radiation or radioactivity. Weapons of Mass Destruction are characterized in five major areas, which include chemical, biological, radiological, nuclear, and high-yield explosive (CBRNE) weapons. Weather-Related Definitions: The National Weather Service (NWS) uses more than 2000 terms, phrases, and abbreviations to communicate to the public. The below listed items are just a few of the terms and phrases the NWS-Phoenix office uses to inform the public of weather-related events that could affect Maricopa County: ALL CLEAR: “All Clear” bulletins are issued whenever the WARNING is cancelled; however, a WATCH may remain in effect for the same area or an adjacent area, and special weather statements will continue to be issued accordingly. EXCESSIVE HEAT WATCH: Issued by the NWS when heat indices in excess of Definitions 14 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only 105 degrees Fahrenheit during the day combined with night-time low temperatures of 80 degrees Fahrenheit or higher are forecast to occur for two consecutive days. EXCESSIVE HEAT WARNING: Issued within 12 hours of the onset of the following criteria: heat index of at least 105 degrees Fahrenheit for more than 3 hours per day for 2 consecutive days, or heat index more than 115 degree Fahrenheit for any period of time. HEAT INDEX (HI): The Heat Index or “Apparent Temperature” is an accurate measure of how hot it really feels when the Relative Humidity (RH) is added to the actual air temperature. MICROBURST: A thunderstorm down-rush of air with an affected outflow area of less than 2.5 miles and peak winds lasting less than 5 minutes. An intense microburst may cause tornado-force winds, which can adversely affect aircraft performance and cause property damage. REDEFINING STATEMENT: Issued after a tornado/severe thunderstorm watch, expressed in terms of whole counties with cities and well-known landmarks included. SEVERE WEATHER STATEMENT: Used to report severe weather, to cancel all or part of a warning and to provide follow-up information on a warning in effect. SHORT TERM FORECAST: Commonly referred to as a NOWcast product, it is used to convey information regarding weather or hydrological events that are expected to occur within the next few hours. NOWcast eliminate the need for short-term applications of SPECIAL WEATHER STATEMENTS and most SEVERE WEATHER STATEMENTS. SPECIAL WEATHER STATEMENT: Only used to describe long-fused weather and hydrologic events, including any appropriate meteorological reasoning, and to clear counties from WATCHES. URBAN AND/OR SMALL STREAM FLOOD ADVISORY: Notification that heavy rainfall capable of causing ponding or heavy runoff in low-lying, poorly drained areas such as roadways and washes are imminent or in progress. URBAN AND/OR SMALL STREAM FLOOD WARNING: Notification that heavy rainfall will cause life threatening runoff conditions in low-lying, poorly drained areas such as roadways and washes. WATCH: Severe weather or flash flood WATCH means that conditions are such Definitions 15 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only that a storm or flood of significant magnitude is likely to occur. Persons within the area alerted should take precautionary steps. WARNING: Announcement that threatening conditions (thunderstorms, high winds, tornado, flooding, dam or levee failure) are occurring or are imminent, and are expected to have a harmful effect upon the area alerted. Persons within the area must take immediate steps to protect themselves. Basic Plan 16 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only FOUNTAINS HILLS, ARIZONA EMERGENCY OPERATIONS PLAN BASIC PLAN INTRODUCTION Purpose The purpose of this plan is to provide an overview of the Town of Fountain Hill’s Emergency Management structure and the responsibilities assigned to various Town departments, non-governmental agencies and the private sector during major emergencies and disasters. This plan is the framework for emergency responders, Fountain Hills departments and supporting agencies to effectively coordinate and collaborate, before, during, and after a disaster, in order to provide a comprehensive response to all emergencies. This plan provides direction and guidance to Fountain Hills departments and supporting agencies. This plan establishes the framework to prepare for and respond to all hazards, both natural and man-made, in Fountain Hills. The plan is designed to be flexible and scalable to meet any type of disaster and for any size of disaster. The direction and guidance provided in this plan constitutes a directive to Town departments to prepare for and execute assigned emergency tasks to ensure the greatest possible survival of the population, protection of property, and continuity of government in the event of a national security, technological, or natural disaster. The plan consists of a Basic Plan and three (3) Annexes. The Basic Plan provides an overview of the Town’s Emergency Management structure and is divided into the following sections: Introduction, Situation & Planning Assumptions, Concept of Operations, Incident Management Cycle, Plan Maintenance & Management, and Statutory Authorities. The Emergency Support Function (ESF) Annex identifies the Primary and Support agencies, provides a situation overview, describes the Concept of Operations, and details the tasks of all agencies assigned to support an ESF in preparing for and responding to an emergency. The ESF structure is designed to ensure adequate collaboration with all responding entities. The Support Annex and Appendices provide emergency responders with the overarching framework for specific activities inherent in most emergencies. The Support Annex and Appendices provide additional, in-depth detail of those activities covered in Basic Plan 17 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only the Basic Plan and are intended to assist with detailed processes and functions necessary to implement a coordinated and comprehensive response to an emergency. The Incident Annex and Appendices describe the variables associated in response to specific incidents. The Incident Annex and Appendices give the situation and planning assumptions of the specific incident, the details of the concept of operations that may vary based on the specific incident, and the incident specific tasks designated to departments and agencies. Scope and Applicability The Town of Fountain Hills Rural/Metro Fire Department is the lead agency for planning the effective use of available resources and the coordination of appropriate emergency functions in response to situations beyond the capability of a single agency, department, or political subdivision. The Town of Fountain Hills Emergency Operations Plan (EOP) encompasses the wide- range of preparedness and response activities necessary for all natural, technological, and manmade hazards, and other emergencies faced by the public of Fountain Hills. The basis for providing short-term recovery is also covered. This plan defines the roles and responsibilities of all Town departments, non- governmental and voluntary organizations, private sector, and other political jurisdictions in the county and public involvement. This plan incorporates the Incident Command System (ICS) and the National Incident Management System (NIMS) into the general approach toward responding to emergencies. These are national standards as mandated by Homeland Security Presidential Directive 5 (HSPD-5) and Presidential Policy Directive 8 (PPD-8). • ICS is a standardized incident management concept designed specifically to allow responders to adopt an integrated organizational structure equal to the complexity and demands of any single incident or multiple incidents without being hindered by jurisdictional boundaries. • NIMS is a system that provides a consistent nationwide approach for federal, state and local governments to work effectively and efficiently together to prepare for, respond to and recover from domestic incidents, regardless of cause, size or complexity. The plan provides the guidelines necessary to coordinate response activities with local, state and federal government responders. It also creates the ESF structure which outlines the coordination and collaboration necessary between all response organizations. The ESF structure used by the Town is aligned with the county, state and federal ESF structure. Basic Plan 18 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only The Maricopa County Department of Emergency Management (MCDEM) worked with the Town of Fountain Hills to ensure that the Town Emergency Operations Plan (EOP) and the County EOP are in concert, allowing for a more coordinated response. Jurisdictions having county-recognized plans shall conduct operations within their own jurisdiction limits pursuant to those plans. This plan distinguishes between most small-scale emergencies that are most often handled at the field level using established field procedures, and major emergencies. This plan provides for direction, control and coordination between Fountain Hills responders and resources and adjacent political subdivisions before, during, and following major emergencies and disasters. This plan is applicable to all Town of Fountain Hills departments and agencies that may be tasked to perform activities in response to an emergency. Departments that are not specifically tasked within the plan are considered to be available to perform specific functions when so tasked by the Town Manager. This plan is also applicable to voluntary agencies, such as the American Red Cross and the Salvation Army, as well as to private sector groups. Key Concepts This section outlines the key concepts of this Emergency Operations Plan and the key concepts used by the Fountain Hills Rural/Metro Fire Department, Emergency Management Division, in all phases of emergency response. The key concepts are: • Systematic and coordinated incident management activities to ensure an effective response to all hazards faced by the public of Fountain Hills. • Plan flexibility to allow use in response to all emergencies. • Plan scalability to fit the size of the response whether it is a local, county, state, or federal-declared emergency. • Coordination with intra-state agencies and local governments. As part of the agreements between the local municipalities and MCDEM, the County assists and assures coordination between plans. • Proactive planning, mitigation, and community education will ensure the success of all elements of this plan. • Utilizing the National Incident Management System (NIMS) and the Incident Command System (ICS) by all responding departments and agencies. • Utilizing the ESF approach to ensure the deployment of crucial resources, assets, and personnel in response to an emergency. The ESF approach assigns responsibility to departments or agencies based on authorities, resources, and capabilities. Basic Plan 19 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Provides the framework for the development of detailed Standard Operating Procedures (SOP) and contingency planning for all hazards. • The Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) will be followed in every aspect of this Emergency Operations Plan. Emergency and disaster response services and activities will be accessible and usable to all individuals regardless of disability, access or functional need. This plan is committed to the principle that it takes the full range of government, private, non- government, faith-based and volunteer groups to successfully meet the needs of the whole community during times of disaster. Persons with disabilities, access and functional needs will be included in local emergency planning, training and exercise processes. SITUATION AND PLANNING ASSUMPTIONS Situation Based on historical data and hazard analysis, the Town of Fountain Hills is likely to experience the adverse effects of natural disasters, terrorism, and other man-made disasters. The effects of these disasters may result in loss of life, property damage, social disruption, and economic disruption. This plan may be partially or fully implemented in relation to a potential threat or actual emergency. The following individuals are authorized to activate the Town Emergency Operations Center (EOC): • Mayor (or designee) While it is likely that outside assistance would be available, the Town must initially carry out disaster response and short-term recovery on an independent basis. If necessary, it can request support from the county, from another political subdivision, and from the private sector. Should a situation occur that requires a warning or an evacuation, those with disabilities, access or functional needs and unique populations such schools, managed care facilities, group homes, etc., will require specific attention. Flooding due to thunderstorms during the monsoon season (June 15th through September 30th) is the most frequent, severe natural hazard in the Town of Fountain Hills. High wind events usually occur in conjunction with the monsoon season thunderstorms. Dam failure is a possible disaster event similar to extreme flash flooding that would occur downstream from the flood retarding structures (FRS) located in the Town of Fountain Hills. Wildfire hazard exists adjacent to a portion of the Town’s northern boundary with the McDowell Mountain Regional Park. Basic Plan 20 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Preparedness and Response The Fountain Hills Rural/Metro Fire Department is the primary agency for planning the effective use of available resources and the coordination of appropriate emergency functions in response to situations beyond the capability of a single agency, department, or political subdivision. The services, resources, and facilities of existing departments and agencies of Town government will be utilized and when necessary, the private sector will be requested to perform emergency tasks and functions unavailable to the Town. County support may be made available upon request or after Town resources are totally committed. Departments with emergency response capabilities will retain control over their committed forces except where specific functional support is provided to another department. The Mayor may proclaim a local emergency, as defined in A.R.S. Section 26-311 when an emergency situation is, or is likely to be, beyond the response capability of the Town, and the combined efforts of the Town, county and state are considered essential for an effective response. Incident Command System (ICS) As the situation dictates, individuals with prior experience at a similar-level event and pre-determined knowledge base will be assigned as the Incident Commander or Unified Commander. This individual will coordinate with the Town EOC regarding response and recovery efforts, as well as the development and implementation of the Incident Action Plan (IAP). Other Town departments will assign a number of representatives to the EOC sufficient to ensure that the necessary coordination occurs. The EOC will generally operate on a 24-hour basis. The modular organization of the ICS allows responders to scale their efforts and apply the parts of the ICS structure that best meet the demands of the incident. In other words, there are no hard and fast rules for when or how to expand the ICS organization. Many incidents will never require the activation of the EOC Operations, Planning, Logistics, or Finance/Administration Sections, while others will require some or all of them to be established. A major advantage of the ICS organization is the ability to fill only those parts of the organization which are required for each unique incident. For some incidents, and in some applications, only a few of the organization’s functional elements may be required. However, if there is a need to expand the organization, additional positions do exist within the ICS framework to meet virtually any need. Basic Plan 21 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only For example, in responses involving responders from a single jurisdiction, the ICS establishes an organization for comprehensive response management. However, when an incident involves more than one agency or jurisdiction, responders can expand the ICS framework to address a multi-jurisdictional incident. The roles of the ICS participants will also vary depending on the incident and may even vary during the same incident. Staffing considerations are based on the needs of the incident. The number of personnel and the organizational structure are dependent on the size and complexity of the incident. There is no absolute standard to follow. However, large-scale incidents will usually require that each component, or section, is set up separately with different staff members managing each section. A basic operating guideline within the EOC is that the EOC Manager is responsible for all activities until command authority is transferred to another person (the activation, in part or in whole, of a functional section). Another key aspect of the ICS that warrants mention is the development of an IAP. A planning cycle is typically established by the Incident Commander and Planning Section Chief. An IAP is then developed by the Planning Section for the next operational period (usually 12 or 24 hours in length) and submitted to the Incident Commander for approval. Creation of a planning cycle and development of an IAP for a particular operational period helps focus available resources on the highest priorities/incident objectives. The planning cycle, if properly practiced, brings together everyone's input and identifies critical shortfalls that need to be addressed to carry out the Incident Commander's objectives for that period. Hazard and Threat Analysis Summary In 2009, Maricopa County and 26 other jurisdictions, including the Town of Fountain Hills, prepared a multi-jurisdictional local hazard mitigation plan to guide hazard mitigation planning for the County. This plan demonstrates the community’s commitment to reducing risks from hazards and serves as a tool to help decision makers direct mitigation activities and resources. This plan documents hazard mitigation planning process and identifies relevant hazards, originating in and from neighboring jurisdictions, vulnerabilities including unique time variables and strategies. The county and participating jurisdictions use this plan to decrease vulnerability and increase resiliency and sustainability. Critical Infrastructure & Key Resources (CIKR) protection activities have been incorporated into the vulnerability and impact analysis of the Arizona State Homeland Security Strategic Plan. Roles and responsibilities for Critical Infrastructure and Key Resources (CIKR) protection and restoration are managed within the jurisdiction and are outlined in ESF #14 (Recovery and Mitigation). Basic Plan 22 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Agricultural security and food supply security are addressed in ESF #11 (Agriculture and Natural Resources). Chemical, biological, radiological, nuclear, and high-yield explosive (CBRNE) incidents; have been assessed and incorporated into Annex C: Incidents (see “Terrorism”). Other hazard or threat specific incidents, such as an “Influenza Pandemic” (includes those located and/or originating in the jurisdiction as well as a non-local, nationwide, or global incident) are also located in Annex C. Superfund Amendments and Reauthorization Act (SARA), Title III, HAZMAT facility reporting documents and other research accomplished under the auspices of the Local Emergency Planning Committee are outlined in ESF #10 (Hazardous Materials). Specific and detailed hazard assessments for potential hazmat incidents are accomplished using plume modeling software programs which are available to both county and municipal agencies. Other significant risk/threat assessments as produced by various federal, state and local governmental entities as well as private organizations are also available for use. Some examples include: • Terrorism threat assessments by law enforcement agencies (FBI, DPS, MCSO, etc.). • On-going analysis and dissemination of criminal, homeland security, and terrorist information through the Arizona Counter-Terrorism Information Center (ACTIC). • Earthquake severity zones as defined by the U.S. Geological Survey (USGS). • Long-range weather analysis by the National Weather Service (NWS). • The Maricopa County Multi-Jurisdictional Hazard Mitigation Plan and Floodplain Analysis (MCMJHMP). • Maps produced by the National Flood Insurance Program (NFIP) of FEMA. The complete jurisdictional summary for the Town of Fountain Hills can be found in the Maricopa County Multi-Jurisdictional Hazard Mitigation Plan (MCMJHMP), 2009. The capability assessments are located within the specific-hazard annexes of the MCMJHMP. Planning Assumptions This section describes situations that are assumed to be true and will have an impact on the execution of the Town Emergency Operations Plan (EOP). Hazards in the Town are of such a great magnitude that centralized support and coordination of a response will be disrupted. This disruption may necessitate that Basic Plan 23 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only decisions be made at the field level regarding how to fill additional resource requests. It must be understood, that due to the nature of some disasters, emergency response resources may not be physically capable of handling all requests for assistance for everyone immediately. The public, businesses, and other organizations of the Town are encouraged to be self-sufficient for the first 72 hours of any disaster. Centralized direction and control, achieved by activation of the Emergency Operations Center (EOC) utilizing the Incident Command System, is the most effective approach to the management of emergency operations. It will be difficult to track evacuees, since many evacuees may leave the affected area using their own transportation. The inability to accurately track evacuees will make it more difficult to assess the number of individuals requiring emergency assistance. An incident at the Palo Verde Nuclear Generating Station (PVNGS), located approximately 65 miles west of the Town of Fountain Hills, could result in the release of radioactive materials to the surrounding area. Planning guidance and acceptance criteria for Nuclear Regulatory Commission licensees, such as PVNGS, require State and local government to develop radiological emergency plans and emergency preparedness procedures. A joint State/County plan has been developed to respond to an emergency or incident at PVNGS. A copy of the plan (“State of Arizona - Maricopa County Off-Site Emergency Response Plan for the Palo Verde Nuclear Generating Station”) is located in the County and State EOCs. Fountain Hills is located outside of the plume exposure pathway (10-mile) and the ingestion exposure pathway (50-mile) and should not be negatively affected by an incident. However, a major accident at PVNGS could result in numerous inquiries to Town officials regarding the status of the emergency. Public and private health, medical, and mortuary services located in the Town and local political subdivisions may not be available for use for mass casualty incidents or other emergencies that require large numbers of people to be evaluated and treated for medical emergencies. Transportation corridors, recreation areas and communities within floodplain areas are highly vulnerable during the monsoon season. The disruption of transportation corridors will cause delay in implementing the response to a disaster. Terrorist attacks usually occur without warning which necessitates that the planning for such an uncertain event be as flexible and adaptive as possible. Implementation of some aspects of the emergency response may be delayed until the method of attack has been determined and/or the effects of the disaster are known. A catastrophic incident, one that encompasses a large area or affects a very large Basic Plan 24 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only portion of the population or causes thousands of casualties (injured or deceased) either immediately or within a short period of time, could occur in Maricopa County. A catastrophic incident would immediately overwhelm the resources of the County and those of all local municipalities within the County, including the Town of Fountain Hills. With a catastrophic incident, immediate assistance would be called for from the State of Arizona and the Federal government. Local health and medical capabilities would be overwhelmed. A catastrophic incident would also overwhelm the capabilities of agencies that normally provide mass care services such as food and shelter. While there may be enough shelters for a catastrophic event, there will not be enough personnel or supplies, e.g. food, blankets, etc., to operate these facilities. If the catastrophic event involves collapsed or severely damaged buildings, the capacity of urban search and rescue will be quickly exceeded. When a catastrophic event has occurred, obtaining a detailed and accurate assessment of the size and scope of the emergency may not be available for the first 72 hours. It must be understood that, due to the nature of some disasters, emergency responders may not be physically capable of handling all requests for assistance for everyone immediately. The public needs to be self-sufficient for the first 72 hours of any disaster. Local media, particularly broadcast, will perform an essential role in providing emergency instructions and up-to-date information to the public. Disaster workers, particularly field forces personnel, will be subject to extreme stress due to the demanding conditions to which they will be exposed. CONCEPT OF OPERATIONS In accordance with Fountain Hills Town Code Chapter 3, the Director is responsible for the Town’s Civil Preparedness and for coordinated operations in Disaster situations. Activities include: • Activation of this plan. • Coordination of the emergency activities of all Town departments and agencies. • Coordination of the Town emergency activities with Maricopa County. This will be done in a manner that achieves the most effective use of personnel, equipment services, facilities, and other existing available resources, and when necessary, utilizing the services, resources, and facilities of existing Town government. Basic Plan 25 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Calls to the private sector to perform emergency tasks and functions may be necessary when those tasks and functions are not available from Town departments and agencies. By adoption of the Town of Fountain Hills Emergency Operations Plan, the Town of Fountain Hills Town Council formally adopts the principles and practices of the National Incident Management System (NIMS), including the use of the Incident Command System (ICS). Initial response to emergencies is the responsibility of the appropriate local public safety organization. When the size and complexity of an emergency overextends the local capabilities, mutual aid agreements may be activated. A local emergency or disaster declaration can be declared by the Mayor for the purposes of expediting emergency response within the Town and requesting supplemental assistance from county, state and federal governments. The Fountain Hills Emergency Operations Center (EOC) will be activated when an emergency reaches such proportions that it requires a closely coordinated effort on the part of leading Town officials. Personnel having duty assignments in the EOC (if activated) will report to their assigned locations upon notification of EOC activation. The EOC General Staff is responsible for supporting field operations. In coordination with Town staff, both will ensure the activities necessary to maintain and restore Town operations both during and after an emergency situation. Town Emergency Forces will take the necessary actions to control a limited emergency occurring within the Town. When conditions of a local emergency or disaster are present or are imminent, and a need for assistance can be reasonably estimated, requests for assistance will be made directly to the Maricopa County Department of Emergency Management. When the emergency exceeds the county government's capability to respond, assistance will be requested by the county from the state government. When the emergency exceeds the state government's capability to respond, assistance will be requested by the state from the federal government. This plan recognizes the concept that emergency functions for persons involved in emergency management/public safety generally parallel their normal day-to-day functions. A Town Public Information Officer (PIO) will assume all public relations responsibilities, coordinate all Joint Information System (JIS) activities, and act as the lead PIO regarding pre-incident and post-incident public awareness and education programs and campaigns. The PIO will develop and maintain communications plans and protocols, and ensure they are utilized, maintained, and updated in coordination with this Emergency Operations Plan (EOP). Basic Plan 26 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only The scope of operations encompasses awareness, prevention, preparedness, response, and recovery actions as it related to potential emergency situations within the jurisdiction of the Town of Fountain Hills. All legal questions or issues as a result of preparedness, response, or recovery actions will be resolved by the Town Attorney. Liability protection is available to responders per A.R.S. §26-353. Town Emergency Management will coordinate with all appropriate agencies, boards, or divisions within the jurisdiction through the jurisdiction’s Emergency Management program. The Pets Evacuation and Transportation Standards (PETS) Act of 2006 requires that local and state government emergency preparedness operational plans address the needs of individuals with household pets and service animals following a major disaster or emergency. More information can be found in Annex A - ESF #6 (Mass Care). Responsibilities Federal Government The roles and responsibilities of the United States government, as well as the anticipated support to an emergency are described below: Department Of Homeland Security (DHS) / Federal Emergency Management Agency (FEMA): If the Governor declares a State of Emergency and the President declares a Major Disaster, the Town, affected municipalities, and the County will generally be eligible for Public Assistance from both the State and the Federal government. Please refer to the current Maricopa County Emergency Operations Plan (EOP) for details (Basic Plan). Generally, FEMA can assist with temporary housing assistance, home repair, home replacement, or assist with permanent housing construction. Assistance may also be available for other emergency needs. Assistance may be available for transportation, medical or dental expenses, for repairing or replacing damaged or destroyed personal items not covered by insurance, and other personal expenses. National Weather Service (NWS): Issues weather statements and short-term forecasts for significant /severe weather events and flooding. Produces short-term weather forecasts, collects and maintains meteorological records for weather stations around the state, including precipitation and temperature data. Federal Bureau of Investigation (FBI): Will be the lead Federal Agency for the Basic Plan 27 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only criminal investigation of terrorist acts or threats and intelligence collection activities within the United States. Upon notification of a terrorist incident, the local FBI Special Agent in Charge will establish a Joint Operations Center which will provide a Unified Command environment for all law enforcement activities related to the incident. The FBI will, upon request, assist in the identification of the deceased. State Government (Arizona) The roles and responsibilities of the State of Arizona government, as well as the anticipated support to an emergency are described below: Arizona Division of Emergency Management (ADEM): Provide support through the counties by serving as a channel for obtaining and providing resources from the State or from outside the State. Arizona Department of Public Safety: By agreement, will provide aircraft to support health / medical activities. Arizona Department of Economic Security: Will administer appropriate long-term welfare support to disaster victims. Arizona National Guard: Requests for National Guard support to augment emergency forces shall be made through the County EOC who will forward it to the State EOC. County Government (Maricopa) The roles and responsibilities of Maricopa County government, as well as the anticipated support to an emergency are described below: Animal Care and Control Department. In the event of an emergency or disaster, the Animal Care and Control Department will assist in the evacuation of pets, utilizing Animal Care and Control Services vehicles, provide decontamination of pets (if needed), and provide temporary housing for pets of evacuees at any established shelter location. County Attorney. Will advise the Chairman of the Board, County Manager, and MCDEM Director on pertinent legal matters relating to disaster and emergency powers of the Board of Supervisors. County Manager. Provides direction and control to the Director (or designee) of the Maricopa County Department of Emergency Management. Department of Emergency Management. Develops, coordinates, and maintains emergency operations plans, resource information, procedures, programs, and other emergency management activities with Federal agencies, the State of Arizona, Basic Plan 28 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only adjoining County agencies, political subdivisions, and municipalities of the State, and the private sector. Environmental Services Department. Provide increased vector control services, as needed. Ensure safety of drinking water supplies. Provide general sanitation advice to the public. Monitor shelters for proper sanitation and food handling procedures. Flood Control District of Maricopa County. Provide for continued operation, maintenance, repair and reconstruction of flood control structures and mandated essential functions. Medical Examiner. Provide for the identification of human remains, determination of cause and manner of death, inventory and protection of personal effects found on the decedent. Coordinate the services of funeral directors, ambulances, pathologists, dentists, x-ray technicians, and law enforcement agencies as necessary to identify and care for deceased persons. Public Health Department. Provide epidemiological surveillance, case investigation, and follow-up. Provide personnel for assignment to the County Emergency Operations Center (EOC) and/or provide a liaison to the County EOC for public health support. Provide personnel to support shelter operations as appropriate Sheriff’s Office. Provide law enforcement mutual aid to political jurisdictions requesting assistance. Provide security for vital government emergency facilities and essential private facilities in unincorporated areas. Transportation, Department of. Provide current roadway and bridge information to the County EOC. Assist the Sheriff’s Office in traffic and area control. Perform emergency repair of County roads and bridges. Provide debris clearance and removal on County roads. Basic Plan 29 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only LOCAL GOVERNMENT - TOWN OF FOUNTAIN HILLS Town Department Divisions/Descriptions Primary ESF Support ESF Administration • Deputy Town Manager/Finance Director • Office of the Town Clerk • Economic Development • Human Resources/Risk Management • Information Technology ESF #7, #14, #15 #1, #2, #3, #5, #6, #12, Community Services • Parks • Recreation • Community Center • Senior Services #6 ESF #1, #5, #7, #14, #15. Development Services • Streets/Fleet • Engineering/GIS • Planning/Code Enforcement • Building Safety • Facilities ESF #1, #3, #14, ESF #2, #5, #7, #15. Fire Department Fountain Hills Rural/Metro Fire Department provides fire and emergency medical services, public education and safety wellness. They oversee the multi-hazard mitigation plan, fire prevention efforts, and the Town Emergency Operations Plan. ESF #2, #4, #5, #9, #10, #15 ESF #1, #3, #7, #12, #14 Law Enforcement Provided through the Maricopa County Sheriff’s Office (District VII). ESF #2, #9, #13. ESF #1, 3, 4, #5, #7, #10, #12, #14, #15. Municipal Court The Fountain Hills Municipal Court is committed to serving the citizens of Fountain Hills by administering justice in a fair, efficient, and respectful manner. ESF #1, #2, #3, #5, #7, #13, #14, #15. Basic Plan 30 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Other Organizations (Non-governmental, Private, Volunteer) It is anticipated that non-governmental entities, volunteer agencies, and private sector businesses will support emergency/disaster response and recovery efforts to the fullest extent possible. These may include, but are not limited to: The American Red Cross. Provide liaison personnel to the County EOC (when activated). Provide care to disaster victims and displaced persons, to include immediate emergency shelter, feeding, clothing, safe and well evacuation registration, welfare inquiry, triage, and first aid. Feed emergency workers in the field. The Salvation Army. Provide liaison personnel to the County EOC (when activated). Provide congregate care to disaster victims and displaced persons, to include shelter, feeding, clothing, medical care, registration, welfare inquiry. Feed emergency workers in the field. Amateur Radio Operators. Augment city and/or county EOC communications and field communications capability when requested. Arizona Humane Society (AHS). The Arizona Humane Society is an organization committed to protecting and advocating for all animals. The AHS is the state’s designated responder for animals in distress during natural disasters. They may assist in the procurement of animal shelter, food, and health and medical care needs when so requested by county or state government, and as available. They may operate animal shelters, collection points, and rescue services for displaced, stray or abandoned animals as a result of emergencies and disasters, and/or provide technical assistance regarding the care and welfare of animals exposed to disaster. Arizona Statewide Independent Living Council (AZSILC): The AZSILC is a Governor appointed advisory council established by Arizona Governor’s Executive Order Number 2007-15. The primary focus of AZSILC is to assess and advocate for programs and services that help people with disabilities live and participate in an integrated community. Valley Metro Regional Public Transportation Authority: Valley Metro is the regional transit agency in the Phoenix metropolitan area that provides two transit systems: bus and light rail. The Operations Department is responsible for managing transit services. They may augment transportation capability when so requested by county or state government. Arizona Funeral Directors’ Association. A professional association that may assist the Medical Examiner’s Office, when requested. Basic Plan 31 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Arizona Public Service (APS): An electric utility serving more than one million customers in 11 counties throughout Arizona. APS is one of two suppliers of electricity to the Phoenix metropolitan area. APS is regulated by the Arizona Corporation Commission. Century Link: Century Link is a provider of communications (local and long-distance telephone) and data (internet) services to residential, business, governmental, and wholesale customers. Community Emergency Response Team (CERT). CERTs are formed by members of a neighborhood or workplace who want to be better prepared for the hazards that threaten their communities. They serve to supplement a community’s response capability; CERT does not replace a community’s response. Cox Communications: Cox Communications is a provider of digital cable television, telecommunications and wireless services in the metropolitan Phoenix area. Fire Corps. Since its start in 2004, Fire Corps has helped fire and EMS departments build more capacity by engaging community volunteers to assist in a variety of non- emergency roles. These community volunteers can make a real difference for their local department, both by expanding the services a department can offer and by enabling first responders to focus more on training and response activities. Medical Reserve Corps. The Medical Reserve Corps program coordinates the skills of credentialed practicing and retired physicians, nurses, and other health professionals as well as other public members interested in health issues, who are eager to volunteer to address their community’s ongoing public health needs and to help their community during large-scale emergency situations. Salt River Project (SRP): SRP is two entities: the Salt River Project Agricultural Improvement and Power District, a political subdivision of the state of Arizona; and the Salt River Valley Water Users’ Association, a private corporation. The District provides electricity to 2 million people living in central Arizona. The Association delivers nearly 1 million acre-feet of water annually to a service area in central Arizona. Southwest Ambulance: Southwest Ambulance, a division of Rural/Metro Corporation, provides emergency and non-emergency ambulance transportation to healthcare facilities and health management organizations, fire protection services and other private and commercial enterprises in Arizona. Southwest Gas Corporation: Southwest Gas distributes natural gas service to residential, commercial, and industrial customers in the Phoenix metropolitan area. Basic Plan 32 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only EMERGENCY SUPPORT FUNCTION (ESF) RESPONSIBILITY MATRIX #1 Transportation #2 Communications #3 Public Works & Engineering #4 Firefighting #5 Emergency Management #6 Mass Care & Human Services #7 Resource Support #8 Public Health and Medical #9 Search and Rescue #10 Hazardous Materials #11 Agri. & Natural Resources #12 Energy Services #13 Law Enforcement #14 Recovery and Mitigation #15 External Affairs Tab B – ESF Matrix (Town of Fountain Hills) P = Primary S = Secondary LS = Lead Support Town of Fountain Hills Administration Dept. S P S S S P S P P Community Services Dept. S S P S S S Development Services Dept. P S P S S P P S Municipal Court S S S S S S S S Rural/Metro Fire Dept. S S S P P S S P P P S S S Maricopa County Sheriff's Office S S S S S S S S P S S P S S Utilities Allied Waste S S S S S Chaparral City Water Company S S S S S Cox Communications S S S Central Arizona Project S S S Salt River Project S S S S Sanitary District S S S S S S S Southwest Gas S S S S Maricopa County 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Animal Care & Control S S Emergency Mgmt., Dept. of S S S S S S S S S S S S S S S Environmental Services S S S S P S Flood Control Dist. S S S Medical Examiner’s Office S S S Parks & Recreations P Basic Plan 33 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Public Health S S S S S P S Transportation, Dept. of S S Waste Resources & Recycling Management S S S State of Arizona 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 91st WMD Civil Support Team S S Agriculture, Dept. of S S Corporation Commission S Emergency Management, Division of S S S S S S S S S S S P S S S Environ. Quality, Dept. of S Health Services, Dept. of S Public Safety, Dept. of S S Transportation, Dept. of S S Water Resources, Dept. of S S State Forestry Division S S State Land Dept., Fire Management Office Division S S S S Urban Search & Rescue Arizona Task Force 1 (AZ-TF1) S Other American Red Cross LS Federal Emergency Mgmt Agency S S S Ft. McDowell Yavapai Nation Fire S Metropolitan Medical Response Systems (MMRS) S Rio Verde Fire Dist. S Salt River Pima-Maricopa Indian Community Fire S Salvation Army S Southwest Ambulance S S Tonto National Forest S S U.S. Dept of Agriculture (USDA) S S Valley Metro Regional Public Transportation Authority S Basic Plan 34 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only DECLARING AN EMERGENCY State Law, Town Code, and this Plan empower the Mayor to declare a local emergency pursuant to A.R.S. Title 26, Chapter 2 if certain conditions exist. A declared local emergency permits Town government to govern by proclamation and impose all necessary regulations to preserve the peace and order of Fountain Hills, including but not limited to: • Imposition of curfews. • Ordering the closing of any business. • Denying public access to any public building, street, or other public place. • Calling upon regular or auxiliary law enforcement agencies and organizations within or out of the Town for assistance. An emergency may be declared due to fire, conflagration, flood, earthquake, explosion, war, bombing, acts of the enemy, or any other natural or man-made calamity or disaster or by reason of threats of occurrences of riots, routs, affrays, or other acts of civil disobedience which endanger life or property within the Town of Fountain Hills. If such an emergency exists, the Civil Preparedness Director will recommend to the Mayor that a local emergency be declared. This declaration will be forwarded by the Director to the Maricopa County Department of Emergency Management. More details and examples of emergency declarations can be found in Annex B: Support, Emergency Declaration Process. If the Emergency is of sufficient magnitude and all County resources are expended, the Maricopa County Department of Emergency Management will recommend to the Chairman of the Board of Supervisors that the County declare an emergency. The County’s Emergency Declaration will be forwarded to the Arizona Division of Emergency Management with a request that the Governor declare a state of emergency. Financial and other public assistance, but no individual assistance, may be made available when the Governor declares a state of emergency. REQUESTING ADDITIONAL RESOURCES Within its governmental forces, the Town has the capability to respond successfully to most emergency situations. If necessary, it can request support from the County, from political subdivisions, and from the private sector. A.R.S. §26-309 authorizes town government to request, accept, or provide mutual aid support. Where formal mutual aid agreements are indicated by expected regularity of problems and the need for more precise expression of support and responsibilities, written, detailed agreements between entities are recommended. The rendering of assistance is not mandatory. If a signatory of a mutual aid agreement cannot give Basic Plan 35 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only assistance, the agency unable to provide assistance must inform all concerned immediately. MUTUAL AID AGREEMENTS The Automatic Aid Agreement in place between Fountain Hills Rural/Metro Fire Department and other fire departments or districts is for support of Fire and Emergency Medical Services (EMS) support. The Arizona Mutual Aid Compact (AZMAC) is in place for additional resources and/or assistance between neighboring jurisdictions including emergency management. Details about the emergency public warning system can be found in Annex B: Support – Emergency Public Warning. Detailed information about the emergency public information process can be found in Support Annex B – Emergency Public Information. The Arizona Coalition for Healthcare Emergency Response (AZCHER) Agreement is in place between medical facilities. The Arizona Water/Wastewater Agency Response Network (AZWARN) is in place for additional resources between water and wastewater facilities. NIMS-typed resources are being maintained in MCDEM’s web-based crisis incident management system. Tasked organizations maintain current notification rosters, SOP/SOG, and checklists to carry out their assigned tasks by the organization’s current policy. The Town’s normal day-to-day policy will be enforced regarding public safety enforcement to maintain law and order during an emergency. Detailed information about recovery assistance can be found in Annex A: ESF #14 (Recovery and Mitigation), as well as in the sections of the Basic Plan that outline Town, county, state and federal roles and responsibilities. DIRECTION AND CONTROL OVERVIEW Most small-scale emergencies and some large emergencies can be handled at the field level. When the emergency requires that centralized direction and control or coordination of the response is required, the Fountain Hills Emergency Operations Center (EOC) will be activated. The EOC will operate under the Emergency Support Function (ESF) structure utilizing the National Incident Management System (NIMS) and the Incident Command System (ICS). Basic Plan 36 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only The level of activation of the EOC is scalable to meet the demands of the response operation. The EOC will coordinate the response by managing the operations based on objectives set forth in the Incident Action Plan (IAP). This Emergency Operations Plan (EOP) is the basis for responding to emergencies and follows the guidance as set forth by the Maricopa County Department of Emergency Management, the Arizona Division of Emergency Management, the Arizona Department of Homeland Security, and the U.S. Department of Homeland Security (DHS). More detail regarding direction and control can be found in Annex B: Support - Direction and Control. INFORMATION COLLECTION, ANALYSIS, AND DISSEMINATION Maricopa County Sheriff’s Office may provide a Terrorism Liaison Officer (TLO) to the Emergency Operations Center (EOC) when appropriate to provide intelligence from the Arizona Counter Terrorism Information Center (ACTIC). Coordination between the EOC Planning Section and the ACTIC, including critical information needs, collection priorities, long term information collection, analysis and dissemination strategies are referenced in Annex B: Support. The ACTIC also collaborates with the general public through the community liaison program to include sector-specific watch programs. COMMUNICATIONS The framework for Communications support in the Town of Fountain Hills is explained in ESF #2 and Annex B: Support. CONTINUITY OF GOVERNMENT The need for available personnel capable of coordinating and directing emergency and disaster response functions is essential, as well as the need for availability of records and facilities with which to carry out necessary governmental functions. An emergency may occur when critical personnel are absent. To ensure provisions for the continued functioning of Town government, a pre-determined line of succession must be established for all key positions. Persons who are assigned succession responsibility must be proficient in their potential responsibilities. Each Town department needs to identify and establish its internal priorities necessary to re-establish basic services. This includes the cross-training of personnel for relief of duties or absenteeism. The line of succession for the Town of Fountain Hills is located in Support Annex B - Continuity of Government. The Continuity of Operations Plan (COOP) outlines the requirements for the Town to effectively and efficiently respond to an emergency as well as to maintain day-to-day operations of the Town. Basic Plan 37 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only INCIDENT MANAGEMENT CYCLE This plan addresses the entire spectrum of incident management activities from pre- incident awareness, prevention, and preparedness to post-incident response and recovery. The life-cycle of activities is best described as containing five (5) domains within which domestic incident management activities occur: Prevention, Preparedness, Response, Recovery, and Mitigation. A key element of the domain life cycle concept is the recognition of the critical importance of the need for continuous improvement through feed-back mechanisms, lessons learned, evaluations, research and development, the adoption of best practices, and other dynamic processes. Prevention refers to actions to avoid an incident, to intervene to stop an incident from occurring, or to mitigate an incident’s effects. It involves actions to protect lives and property and to defend against attacks. It involves applying intelligence and other information to a range of activities that may include such counter-measures as deterrence operations; heightened inspections; improved surveillance and security operations; investigations to determine the full nature and source of the threat; public health surveillance and testing processes; immunizations, isolation, or quarantine; and law enforcement operations aimed at deterring, preempting, interdicting, or disrupting illegal activity. Preparedness refers to the activities necessary to build and sustain performance across all of the other domains. In one sense, preparedness is part of the life-cycle of a specific incident in that it includes the range of deliberate, time-sensitive tasks that need to occur in the transition from prevention to response. Preparedness can also be characterized as a continuous process or cycle. The mission of Preparedness is to develop meaningful answers to the question: “Are we prepared to be aware of, to prevent, to respond to, and to recover from terrorist attacks, major disasters, and other emergencies?” Preparedness involves efforts at all levels of government and within the private sector to identify risks or threats, to determine vulnerabilities, to inventory resources available to address those vulnerabilities, and to identify requirements or shortfalls, resulting in the development of a Preparedness plan to remedy shortfalls over time. Preparedness plans include program initiatives for planning, training, equipping, exercising, and evaluating capability to ensure sustainable performance in order to prevent, prepare for and respond to incidents. Response refers to the activities necessary to address the immediate and short-term effects of an incident, which focus primarily on the actions necessary to save lives, to protect property, and to meet basic human needs. Life-saving and life-protecting activities take precedence over other critical actions. Response activities include assessing preliminary damage and unmet needs; activating and deploying response resources into an affected area; providing access to and mobility within the area of operations; developing, coordinating, and executing an integrated incident management plan (which includes the activities of all response agencies); allocating existing Basic Plan 38 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only resources in support of the plan and obtaining additional resources as required; and deactivation and standing down. It includes activities for providing basic life-support functions and services, triaging and treating personal injuries, minimizing damage to the environment and to property, both public and private, and planning for the transition from response to recovery within each functional area. Response operations also include law enforcement, investigative, and security activities conducted to address the criminal aspects of the incident. Recovery refers to those actions necessary to restore the community back to normal and to bring the perpetrators of an intentional incident to justice. It entails the development, coordination, and execution of service / site-restoration plans; the reconstitution of government operations and services; individual, private-sector, and public-assistance programs to provide housing and to promote restoration; long-term care and treatment of affected persons; additional measures for social, political, environmental, and economic restoration; evaluation of the incident to identify lessons learned; post-incident reporting; and development of initiatives to mitigate the effects of future incidents. It may also include prosecution, incarceration, or other forms of punishment against perpetrators of intentional acts, as well as the seizure and forfeiture of their property. EMERGENCY OPERATIONS CENTER (EOC) ACTIVATION This plan may be partially or fully implemented in relation to a potential threat or actual emergency. Activation of the Town EOC will occur when centralized direction and control is necessary to coordinate the response to a threat or actual emergency. The following individuals are authorized to activate the Town of Fountain Hills EOC: • Mayor or designee. Activation Levels: Type 5 (non-activation): A Type 5 incident involves a local jurisdictional response to an emergency, which is resolved within the first operational period or few hours after resources have arrived on-scene. This would include mutual aid support. A Type 5 incident would not require the activation of the Town EOC. Type 4 (standby): Should an incident remain unresolved, the emergency status will rise to Type 4 activation. Type 4 activation involves routine assistance from internal and/or external departments/agencies, including mutual aid assistance. Command and control is still the responsibility of the primary response department. The Director of Civil Preparedness will notify and inform the Mayor of the incident. Town staff and the Town EOC will be placed on standby mode until the incident escalates to a Type 3 or de- escalates to a Type 5. Type 3 (partial or virtual activation): A Type 3 activation is when an incident begins or Basic Plan 39 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only escalates to a situation where capabilities exceed initial response and/or may go beyond the first operational period in the control phase. Type 3 activation may entail a major single incident or a Town-wide incident involving natural, man-made or technological disasters that do not exceed Town resources. The Town EOC will be partially activated with minimum staffing consisting of representatives from the respective Town departments and agencies involved with the incident. Even though a Type 3 may not be a Town-declared emergency, the EOC Manager will activate the appropriate ESFs and annexes of the Fountain Hills Emergency Operations Plan (EOP), and notify the Mayor and the Maricopa County Department of Emergency Management (MCDEM) duty officer of the incident. Type 2 (full activation with county assistance): Type 2 activation is when an incident begins or escalates to a situation that goes beyond local capabilities (including mutual aid) and is expected to go into multiple operational periods. A Type 2 incident may require the response of resources from other agencies, including the Maricopa County Department of Emergency Management (MCDEM). The Town’s EOC Manager will activate the appropriate ESFs and annexes of the Town EOP, and will notify the Maricopa County Department of Emergency Management of the incident. The Maricopa County Emergency Operations Center (EOC) may be activated and the MCDEM Director may request that the Board of Supervisors declare a state of emergency. Communication and coordination will be maintained between the Town EOC and the County EOC, if activated. Type 1 (full activation with state assistance): A Type 1 activation is when an incident begins or escalates to a “catastrophic” regional or county-wide incident. The Town EOC is fully activated and the Town has issued a state of emergency declaration. County, state and federal assistance are required. Communication and coordination will be maintained between the County and State EOCs. EMERGENCY PUBLIC WARNING Providing the public with effective and timely warnings about an emergency is essential to public safety. The synchronization of the warning system with public education prior to an emergency enhances the ability of the public to be better prepared and will save lives, protect property, and minimize the impact of the emergency. More details about the Emergency Public Warning system can be found in Annex B: Support, Emergency Public Warning. EMERGENCY PUBLIC INFORMATION During times of disaster, the public needs updated information about the impacts of the disaster, next steps to take after a disaster, whether there is a possibility of the disaster expanding or recurring, and steps on how to begin the recovery process after the disaster. More detailed information about the Emergency Public Information process Basic Plan 40 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only can be found in Annex B: Support, Emergency Public Information and in ESF #15 (External Affairs). ADMINISTRATION, FINANCE AND LOGISTICS Administration Prescribed administrative and fiscal procedures will be followed during an activation of the Town’s Emergency Operations Center (EOC). The provisions of Fountain Hills Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. Forms to accommodate message traffic, event logs, and various reports are maintained in the EOC. The Town’s web-based crisis information management system provides real-time logging, tracking, and monitoring within the EOC. An After Action Report (AAR) shall be completed after each disaster or incident. These AARs contain valuable information to help the Town and its departments improve and provide better service during an emergency. Each member in the EOC and employees detailed in the field will keep records of the event, their participation, and actions taken. After an incident has concluded, personnel in the field and staff in the EOC will complete a “hot wash” or after action briefing. The notes from the “hot wash” should be incorporated into the AAR produced by the Town Emergency Management staff. After Action Reports and the improvement plans developed from the AARs will be incorporated into upcoming training sessions to assure that any deficiencies or training opportunities are not overlooked. Finance During and after a disaster, it is imperative that Town staff and department employees pay close attention to expenses at all times. Before and after a declared emergency and a state and/or presidential declaration, EOC staff and field personnel should be very cognizant of the Town’s costs to respond to the disaster, including emergency response costs to care for household pets and service animals, eligible donations for volunteer labor and resources, eligible donations for mutual aid resources, and costs of preparedness and emergency response programs. Annex A - ESF #14 (Recovery and Mitigation) describes and identifies some of the various programs that allow local jurisdictions and their response/support agencies to recover their eligible costs. For members of the public, it is important they are aware of what their homeowner’s insurance policy will and will not cover. It is also important for the public to be aware of insurance programs prior to disaster events, such as the National Flood Insurance Program (NFIP). Seasonal disaster information can be shared disseminated through public safety fairs and other information-sharing sites. After disasters, information can be shared with the public through the Town’s Public Information Officer (PIO). Basic Plan 41 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Logistics Supply: Prescribed procurement procedures will be followed. Details can found in the Resource Management Section of the Basic Plan, and Annex A: ESF #7. Emergency Procurement: Notwithstanding any other provisions of Town Code Article 3, Section 3-3-25 (Emergency Procurements), upon declaration of an Emergency in the manner provided by law, the Procurement Agent may make or authorize Emergency Procurements based upon a threat to the public health, welfare, property or safety. Additional information can be found in the Resource Management Section of the Basic Plan and Annex A: ESF #7. Communication: Detailed information about communication systems can be found in Annex B: Support, Communications. Warning Systems: See Emergency Public Warning in Annex B: Support, Emergency Public Warning. RESOURCE MANAGEMENT The Fountain Hills Rural/Metro Fire Department is the primary agency for coordinating the effective use of available resources and the coordination of appropriate emergency functions in response to situations beyond the capability of a single agency, department, or political subdivision. The Fountain Hills Rural/Metro Fire Department is the focal point for ordering resources in the event of an emergency. The EOC, Logistics Section Chief, will forward those requests to MCDEM if not available in the Town’s resources. When a local emergency is proclaimed, the Mayor shall govern by proclamation and shall impose all necessary regulations to preserve peace and order within the Town limits including but not limited to, the commitment of local resources in accordance with local emergency plans. Priority for the use of resources will be given to activities essential for survival and well- being of the population, protection of property, and for the conduct of necessary military, governmental, and private sector operations. If a conflict of priorities develops as a result of more than one agency needing the same resource, the affected agencies will work directly with the EOC Manager toward achieving resolution. If the EOC Manager cannot resolve the conflict, the matter will be referred to the Fountain Hills Fire Chief and then to the EOC Policy Group for final resolution. Specified recovery forces will be given specific authority to procure goods and services they need to conduct essential activities and operations. Sale or resale of goods and provision of services to other users will be prohibited or restricted. A list of County and local municipality resources for which resource typing has been Basic Plan 42 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only completed can be found in the Maricopa County’s web-based crisis information management system. Standard resource typing definitions help responders request and deploy the resources they need through the use of common terminology. They allow emergency management personnel to identify, locate, request, order and track outside resources quickly and effectively and facilitate the movement of these resources to the jurisdiction that needs them. More information regarding the management and tracking of resources can be found in Annex A: ESF #7 Resource Support. Maintenance of communication and warning equipment and circuits installed in the EOC that are not owned or leased by the Town will be maintained in accordance with procedures established between the Town of Fountain Hills and the owner/lessee of the equipment/circuits. POLICIES FOR REASSIGNING PUBLIC EMPLOYEES AND SOLICITING AND USING VOLUNTEERS Town departments and their employees not specifically tasked within this plan are considered to be available to perform specific functions when so tasked. The authority for reassigning public employees comes from the Town of Fountain Hills Town Code, Chapter 3, Article 3-6 (Civil Preparedness and Disaster). The Town of Fountain Hills, its officers, agents, employees and volunteers duly enrolled or registered with the Town of Fountain Hills and unregistered persons placed into services during a declared emergency, are immune from liability as provided in A.R.S. §26.314. FINANCIAL RECORD KEEPING Town departments affected by a disaster shall keep detailed records of all damage and expenses sustained during the disaster, to include the estimated cost of repairing the damage. The damage must be visually verified by a qualified inspector following the disaster. All Town departments shall prepare a report stating the disaster’s impact on the department’s budget and its ability to provide essential services to the public. A clear statement of the disaster’s impact is essential to support the any request for a disaster declaration. If a Presidential declaration is made, the appointed Applicant Agent for the Town of Fountain Hills is authorized to make financial commitments on behalf of the Town and shall handle all documentation and correspondence for the Town in applying for disaster assistance. In Fountain Hills, the Town Manager is designated as the Applicant Agent Basic Plan 43 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only per Town Resolution No. 2012-08. The Applicant Agent will attend a joint federal/state briefing at which his/her duties and the forms necessary to apply for assistance will be explained. The following information located on the ICS-214 form shall be kept for each work site and for each employee of all actions taken during the disaster response, and for all repair work accomplished during and after the disaster: • Location of work site. • Date that work was done. • Equipment and hours used. • Materials and quantities used. • Source of materials (vendor or stock). • Copies of delivery invoices. PLAN MAINTENANCE AND MANAGEMENT The Fountain Hills Rural/Metro Fire Department is responsible for coordinating the development and maintenance of its EOP with all Town departments, other governmental agencies, and private partners. The department is responsible for the annual review of the Fountain Hills EOP and shall coordinate any changes with County Emergency Management. The process used to develop and maintain the Fountain Hills EOP will be based on nationally recognized emergency planning principles and best practices (detailed in the “Situation” Section of the Basic Plan). The EOP is designed to be a flexible, dynamic document subject to revision, as appropriate. Revisions may result from a variety of causes such as: • New procedures, policies or technologies. • Lessons learned from an actual event or exercises. • Feedback during training or case study review. • To accommodate new organizations, organizational structures, or systems. The Fountain Hills Rural/Metro Fire Department will coordinate annual reviews of the EOP and a major revision once every five (5) years: • Major revisions are those revisions which significantly alter or establish new policy. All major revisions to the EOP must be approved by the Town Council. • Minor revisions may be approved by the Town Manager based on recommendation from the Emergency Management Coordinator (Fire Chief). Basic Plan 44 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only This EOP has been determined to be a secure document and is only released to the public upon request and approval of the Town’s authorized agent. The plan will be made available to all Town departments for review and comment during the revision process. New versions of the EOP will be disseminated to all stakeholders. The plan will also be submitted to the Maricopa County Department of Emergency Management (MCDEM). Updating This plan will be reviewed at least annually by the Fountain Hills Rural/Metro Fire Department. Necessary updates will be published and disseminated immediately. A complete revision will be accomplished within five years of the date of the current approved plan. After an exercise, drill, actual emergency, technological changes or changes in departments, revisions affecting emergency response may be made to this plan. An After Action Report (AAR) must be completed after a formally declared emergency. The Fountain Hills Rural/Metro Fire Department will coordinate the inclusion of any AAR action items into the plan. All annual reviews, updates or revisions to this plan, due to exercise or real-world event, will include the concurrence of the AZ Statewide Independent Living Council’s (SILC) Emergency Preparedness Sub-Committee. Training and Exercises The Fountain Hills Rural/Metro Fire Department will conduct emergency response training for Emergency Management/Civil Preparedness staff and EOC Emergency Staff. During those training sessions, staff will be briefed on expense reporting and tracking, record keeping, web-based crisis information management system use, position specific training, and requirements. Training will include all requirements of the National Incident Management System (NIMS), emergency management program grant (EMPG), and the Homeland Security Exercise and Evaluation Program (HSEEP) as well as access and functional needs training provided by FEMA or other well-recognized sources. Training will be conducted in accordance with the Maricopa County training and exercise plan and coordinated through the training and exercise calendar. Exercises to test all or portions of this plan will be conducted at least once a year. Actual emergencies may substitute for an exercise. Drill and exercise participants should represent the whole-community including persons with disabilities, access and functional needs. Basic Plan 45 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only STATUTORY AUTHORITIES Policies, authorities, and references – Various statutory authorities, regulations, and policies provide the basis for actions and activities in the context of emergency management: Federal Age Discrimination in Employment Act. Americans with Disabilities Act (ADA) of 1990. Centers for Disease Control (CDC) Public Health Emergency Response Guide For State, Local, and Tribal Public Health Directors Version 2.0 April 2011. Civil Rights Act of 1964. Comprehensive Planning Guide (CPG) 101: November 2010. Executive Order 13407 of June 26, 2006, Public Alert and Warning System. FEMA Civil Preparedness Guides. Homeland Security Act Of 2002: Public Law 107‐296, 116 Stat. 2135. Homeland Security Presidential Directive 3, Homeland Security Advisory System, March 11, 2002. Homeland Security Presidential Directive 5, “Management of Domestic Incidents”. Homeland Security Presidential Directive 8, Annex I, Planning, January, 2008. Homeland Security Presidential Directive 8,”National Preparedness”. National Response Framework. National Security Decision Directive Number 259, February 4, 1987. National Security Presidential Directive 51/ Homeland Security Presidential Directive 20, National Continuity Policy, May 4, 2007. Pets Evacuation and Transportation Standards (PETS) Act of 2006. Basic Plan 46 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Post-Katrina Emergency Management Reform Act of 2006, Public Law 109‐295. Pregnancy Discrimination Act of 1978. Presidential Preparedness Directive 8, “National Preparedness.” Public Law 104-201, Defense against Weapons of Mass Destruction Act of 1996, September 23, 1996 (Also Known As Nunn-Luger-Domenici Act). Public Law 81-920 The Federal Civil Defense Act of 1950. The Rehabilitation Act of 1973 (29 U.S.C. Sec.701) Robert T. Stafford Disaster Relief and Emergency Assistance Act of 1988, Public Law 93-288, as amended. Superfund Amendments and Reauthorization Act of 1986 (SARA), Title III, Emergency Planning and Community Right-To-Know Act (promulgated as Public Law 99-288). Title 28 Code of Federal Regulations (CFR) Section 35.136 Service Animal. Title 28 CFR Section 35.104 Definition of a Service Animal. Title 40 CFR Parts 300-355. Final Rule: Extremely Hazardous Substances List and Threshold Planning Notification Requirements (52 Federal Register 13378, April 22, 1987). Title 44 CFR Part 206, Federal Disaster Assistance. Volunteer Protection Act of 1997 Public Law 105–19—June 18, 1997. State of Arizona A.R.S. §11-441. Performance of duties at place other than county seat; record filing. A.R.S. §26-307. Power of counties, cities, towns and state agencies designated by the governor to make orders, rules and regulations; procedure. A.R.S. §26-308. Military Affairs and Emergency Management, Chapter 2, Article 1. A.R.S. §26-309. Mutual aid; responsibilities of agencies and officials; agreements; definition. A.R.S. §26-622. Failure to comply with police officer; classification. A.R.S. §28-644. Obedience to and required traffic control devices. Basic Plan 47 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only A.R.S. §28-651. Use of private property to avoid traffic control device prohibited. A.R.S. §28-910. Liability for emergency responses in flood areas: definitions. A.R.S. §36-624. Quarantine and sanitary measures to prevent contagion. A.R.S. §36-627. Temporary hospitals for persons with contagious disease. A.R.S. §36-628. Provision for care of persons afflicted with contagious disease: expenses. A.R.S. Title 34 - Public Buildings and Improvements, Chapter 2, Article 2 A.R.S. Title 35 - Public Finances, Chapter 1. A.R.S. Title 36 - Public Health and Safety, Chapter 6, Article 9. A.R.S. Title 41 - State Government, Chapter 12 Public Safety, Article 7.1 Critical Infrastructure Information System. A.R.S. Title 49 - The Environment, Chapter 3 Air Quality. Arizonans with Disabilities Act. Arizona Administrative Code, Title 10 Chapter 3 Article 4. Arizona Pandemic Influenza Response Plan (2011). Arizona State Emergency Response and Recovery Plan (SERRP). Arizona State Homeland Security Strategic Plan. Offsite Emergency Response Plan for the Palo Verde Nuclear Generating Station. Maricopa County Arizona Central Region Tactical Interoperation Communications Plan. Intergovernmental Agreements for Disaster and Emergency Management Services between Maricopa County and Participating Cities/Towns, 2003. Maricopa County Community Wildfire Protection Plan, April 2010. Maricopa County Emergency Management Resolution of 2011. Maricopa County Emergency Operations Plan, November 2012. Basic Plan 48 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Maricopa County Multi-Jurisdictional Hazard Mitigation Plan, 2009. The Code of Ethics for Maricopa County, established 12/15/1997. Town of Fountain Hills Town of Fountain Hills Town Code including, but not limited to: Chapter 2, Article 2-2-4 (Powers and Duties of the Mayor). Chapter 3, Article 3-1 (Officers in General). Chapter 3, Article 3-3 (Procurement). Chapter 3, Article 3-6 (Civil Preparedness and Disaster). Flood Response Plan for the Town of Fountain Hills (2002); Flood Control District of Maricopa County. Flood Emergency Response Manual (2011); Flood Control District of Maricopa County. Fountain Hills and Management Area 11 Sub WUI; Maricopa County Community Wildfire Protection Plan, April 2010. Maricopa County Multi-Jurisdictional Hazard Mitigation Plans (2009); Jurisdictional Summary for the Town of Fountain Hills. Resolution No. 2012-08 (Applicant Agent) Resolution No. 2013- (Strategic National Stockpile Assets) Annex A – Emergency Support Functions 49 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN ANNEX A – EMERGENCY SUPPORT FUNCTIONS (ESF) This section provides an overview of the emergency support function (ESF) structure, common elements of each of the 15 ESFs, and the basic content contained in each of the ESF Appendices. SITUATION AND PLANNING ASSUMPTIONS Situation The ESF structure for the Town of Fountain Hills provides for an organizational structure to work within the National Incident Management System (NIMS) and for coordinating interagency support for any emergency or disaster event within the Town. This structure provides for interagency coordination during all phases of incident management. In support of this structure, a Primary agency and Support agencies have been pre- identified for each ESF. The Primary agency was chosen based upon the agency’s knowledge and experience within their specific professional field. As such, most are within Town government, but not all. The Primary agency is responsible for managing the development of capabilities relative to the specific function described as well as for the direction and control functions within the group when the group is activated. The Primary agency has the responsibility to initiate and maintain communication with the Support agencies to develop and strengthen the working relationship between the agencies. Support agencies are tasked with providing resource or logistical support to the operation of the ESF when activated. Each agency functions as per its normal routine when the ESF group is not activated. Some departments and agencies provide resources for response, support, and program implementation during the early stage of an event, while others are more prominent in the recovery phase. Each agency’s roles and responsibilities are described within each ESF Appendix. Each ESF document, by definition, may be utilized as a stand-alone annex. Most often, however, the ESFs are used in conjunction with one or more additional ESFs to facilitate the Town's response to a particular event. Each has a unique functional responsibility; however, each ESF may be composed of one or more sub-functional groups, each geared towards a specific set of activities that might be required in an emergency. Annex A – Emergency Support Functions 50 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only The Town Emergency Support Functions (ESFs) are closely aligned with the ESFs contained in the Maricopa County Emergency Operations Plan, the Arizona State Emergency Response & Recovery Plan (SERRP) and, National Response Framework (NRF). Each Town ESF, as activated, will operate within the ICS framework. Planning Assumptions An emergency event or situation of significant size and complexity, requiring the activation of the Emergency Operations Center (EOC), will require the activation of one or more ESF(s) to ensure a coordinated, effective, and efficient response. CONCEPT OF OPERATIONS The Fountain Hills Rural/Metro Fire Department, Emergency Management Coordinator will set in motion the activation of each ESF based on the scope and magnitude of the threat or situation. Primary agencies are notified and are either placed on alert or activated by the EOC Manager or the applicable EOC Section Chief. In turn, the Primary agency will notify and activate Support agencies as required for the incident. Each ESF is encouraged to develop Standard Operating Procedures (SOP), notification procedures, and to maintain current rosters and contact information. STRUCTURE OF THE ESF APPENDICES Introduction: An overview of the specific ESF is provided. • Purpose: Each ESF is provided with a purpose statement that reflects the primary reason the ESF group exists. • Scope: The scope of each ESF is provided to reflect the range of activities in which the ESF group may find itself tasked. Situation and Planning Assumptions • Situation: The situation statement basically explains why the ESF group exists and why it is necessary to perform the functions assigned to the group. • Planning Assumptions: For any plan to be useful, it must be based on an accurate set of assumptions regarding the situations that it addresses. This section provides the planning assumptions used in the development of the respective ESF. Concept of Operations: Describes, in general terms, what is expected to occur and how the ESF group is expected to respond to it. Organizational Roles and Responsibilities: Delineates the specific agencies with assignments in the respective Emergency Support Function (ESF) and identifies their individual responsibilities with respect to that particular ESF. For the purpose of further defining roles and responsibilities, each ESF group may also be assigned to an Emergency Operations Center (EOC) Section Chief as indicated below. Annex A – Emergency Support Functions 51 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only [NOTE: The below listed layout may change depending upon the nature of the emergency]. Command Staff • Policy Group. • EOC Manager. • Public Information Officer. • Liaison Officer. Operations Section • ESF #1 Transportation Services. • ESF #3 Public Works & Engineering. • ESF #4 Fire Service. • ESF #6 Mass Care. • ESF #8 Health & Medical Services. • ESF #9 Search & Rescue. • ESF #13 Public Safety & Security. • ESF #15 External Affairs. Logistics Section • ESF #2 Communications. • ESF #7 Resource Support. • ESF #11 Agricultural & Natural Resources. • ESF #12 Energy. Planning Section • ESF #5 Emergency Management. • ESF #10 Hazardous Materials. • ESF #14 Recovery & Mitigation. Finance/Administrative Section • ESF #7 Resource Support. • ESF #14 Recovery & Mitigation. Annex A – Emergency Support Functions 52 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Fountain Hills Rural/Metro Fire Department, Emergency Management The Emergency Management Coordinator (Fire Chief) will set in motion the activation of each Emergency Support Function based on the scope and magnitude of the threat or situation. Primary Agency Tasks The Primary agency is responsible for managing the development of capabilities relative to the specific function described as well as for the direction and control functions within the group when the group is activated. The Primary agency has the responsibility to initiate and maintain communication with the support agencies to develop and strengthen the working relationship between the agencies. Upon notification from the Fountain Hills Rural/Metro Fire Department, the Primary agency will notify and activate Support agencies as required for the incident. Support Agency Tasks Support agencies are tasked with providing resource or logistical support to the operation of the ESF when activated. Each agency functions as per its normal routine when the ESF group is not activated. Annex A – Emergency Support Functions 53 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only STANDARD OPERATING PROCEDURES (SOP) GUIDELINES Each Primary agency is encouraged to develop specific Standard Operating Procedures (SOPs) and implement procedures for use during ESF activation. SOPs should be reviewed annually. Agencies may deviate from SOPs to respond to unique needs in a particular response. Each agency within the ESF shall maintain control of its own personnel and assets during emergency operations. The structure of an SOP should include the following: • A cover page showing the title of the SOP, original issue date, revision/review date, number of pages contained in the SOP, and who wrote the SOP. • A second page including the approval signatures of each participating agency. The following is a suggested format for the SOPs: • Purpose and scope. • Identification of emergency capabilities and resources of each agencies tasked in the ESF. • Materials and equipment needed. • Safety concerns. • Standard Operating Procedures (SOPs) must also include how employees can access the employee assistance or critical incident stress management programs. • How to deploy resources within each agency. • Step-by-step procedure of tasks described within the ESF roles and responsibilities to include implementing procedures. • Records to be kept. • Copies of forms to be used. • Procedures for Standard Operating Procedure (SOP) maintenance. Annex A – Emergency Support Functions 54 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only EMERGENCY SUPPORT FUNCTIONS: ESF TITLE DEFINITION ESF #1 Transportation • Coordination of transportation infrastructure support. • Restoration/recovery of transportation infrastructure. ESF #2 Communications • Provision of Town communications (data, telephone, and radio) support to local response efforts. ESF #3 Public Works & Engineering • Technical advice and evaluation. • Engineering services. • Contracting for construction management and inspection. • Contracting for the emergency repair of water and wastewater treatment facilities. • Contracting for transportation infrastructure repair. • Emergency power. • Debris management. • Damage mitigation, and recovery activities. ESF #4 Fire Service • Manages and coordinates support for firefighting activities. ESF #5 Emergency Management • Collects, analyzes, processes, and disseminates information about a potential or actual disaster or emergency. • Tasks Town resources in providing mission support to local emergency response efforts. • Collects intelligence information surrounding the disaster. This includes items such as the scope (extent) of the disaster, status of various systems (i.e., communications, transportation, utility, etc.), monitoring of resource status, and other information. • Develops reports concerning the disaster. • Provides visual displays for the EOC during operations. •Prepares Situation Reports Annex A – Emergency Support Functions 55 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only (SitReps). • Develops short-range and long- range planning guidance for use in addressing developing issues. • Accesses technical expertise to assist with evaluating the actual and/or potential effects of an event upon the population and Town infrastructure. ESF #6 Mass Care • Provides Town response efforts to meet the mass care needs of the public to include: shelter, feeding, first aid, and disaster welfare information. • Provide for the needs of the whole community, including those with access and functional needs. • Provide for the needs of evacuees’ household pets and service animals. • Assist with transportation of evacuees. ESF #7 Resource Support • Supports the Town during the response phase of an emergency or disaster. • Obtains emergency relief supplies, space, office equipment, office supplies, telecommunications, contracting services, transportations services, security services, and personnel required to support response activities. ESF #8 Health and Medical Services • Supports the Town’s response to public health and medical care needs for potential or actual emergencies or during a developing potential health and medical situation. • Ensure the public health. •Mass care and mass fatality ESF #9 Search and Rescue • Provides specialized life-saving assistance to the Town during an emergency. • Provides support during emergencies. •Locating, extricating, and providing Annex A – Emergency Support Functions 56 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only onsite medical treatment to victims trapped in collapsed structures or for persons lost in rural areas or other environments. ESF #10 Hazardous Materials • Provides support to the Town in response to an actual or potential discharge and/or release of hazardous materials following a major emergency or disaster. ESF #11 Agricultural and Natural Resources • Coordinate the activities of resources to prevent and remove environmental health risks. • Operates in conjunction with ESF #8 Health and Medical to protect food production and supplies from contamination, to ensure that water supplies throughout the Town are safe to drink. • Monitor zoonotic diseases and in cases in which animal, veterinary or wildlife issues arise. •Ensure the public health. ESF #12 Energy • Gathers, assesses, and shares information on energy system damage. • Estimates the impact of energy system outages within affected areas. • Restoration of the utility (electrical and gas) infrastructure following a disaster. • Provision of temporary emergency power capabilities to critical facilities until a permanent restoration is accomplished. ESF #13 Public Safety and Security • Provides traffic and law enforcement support to local municipalities. • Coordinates with the FBI and local officials in the suspected or actual incidence of a terrorist attack. • Supports the Town with needed safety and security resources. ESF #14 Recovery and Mitigation • Provides support to the Town to enable community recovery from the long-term consequences of an Annex A – Emergency Support Functions 57 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only emergency. • Support consists of available programs and resources of state and federal departments and agencies to enable community recovery, especially long-term community recovery, and to reduce or eliminate risk from future incidents, where feasible. ESF #15 External Affairs • Ensure that sufficient Town assets are available during a potential or actual incident to provide accurate, coordinated and timely information to the affected audiences. • Affected audiences include county, local and tribal governments; the media; the private sector; and the local populace. Annex A – Emergency Support Functions 58 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only #1 Transportation #2 Communications #3 Public Works & Engineering #4 Firefighting #5 Emergency Management #6 Mass Care & Human Services #7 Resource Support #8 Public Health and Medical #9 Search and Rescue #10 Hazardous Materials #11 Agri. & Natural Resources #12 Energy Services #13 Law Enforcement #14 Recovery and Mitigation #15 External Affairs Tab B – ESF Matrix (Town of Fountain Hills) P = Primary S = Secondary LS = Lead Support Town of Fountain Hills 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Administration Dept. S P S S S P S P P Community Services Dept. S S P S S S Development Services Dept. P S P S S P P S Municipal Court S S S S S S S S Rural/Metro Fire Dept. S S S P P S S P P P S S S Maricopa County Sheriff's Office S S S S S S S S P S S P S S Utilities Allied Waste S S S S S Century Link S S Chaparral City Water Company S S S S S Cox Communications S S S Central Arizona Project S S S Salt River Project S S S S Sanitary District S S S S S S S Southwest Gas S S S S Maricopa County 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Animal Care & Control S S Emergency Mgmt., Dept. of S S S S S S S S S S S S S S S Environmental Services S S S S P S Flood Control Dist. S S S Annex A – Emergency Support Functions 59 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Medical Examiner’s Office S S S Parks & Recreations P Public Health S S S S S P S Transportation, Dept. of S S Waste Resources & Recycling Management S S S State of Arizona 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 91st WMD Civil Support Team S S Agriculture, Dept. of S S Corporation Commission S Emergency Management, Division of S S S S S S S S S S S P S S S Environ. Quality, Dept. of S Health Services, Dept. of S Public Safety, Dept. of S S Transportation, Dept. of S S Water Resources, Dept. of S S State Forestry Division S S State Land Dept., Fire Management Office S S S S Urban Search & Rescue Arizona Task Force 1 (AZ-TF1) S Other 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 American Red Cross LS Federal Emergency Mgmt Agency S S S Ft. McDowell Yavapai Nation Fire S Metropolitan Medical Response Systems (MMRS) S Rio Verde Fire Dist. S Salt River Pima-Maricopa Indian Community Fire S Salvation Army S Southwest Ambulance S S Tonto National Forest S S U.S. Dept of Agriculture (USDA) S S Valley Metro Regional Public Transportation Authority S Annex A – Emergency Support Functions 60 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #1 – Transportation Primary Agency: Fountain Hills Development Services Department Support Agencies: Fountain Hills Rural/Metro Fire Department Maricopa County Sheriff’s Office (MCSO) Allied Waste Maricopa County Department of Emergency Management Maricopa County Department of Transportation Maricopa County Waste Resources and Recycling Management INTRODUCTION ESF #1 Transportation aligns with ESF #1 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF serves as the coordination mechanism for when county, state, and federal ESF #1 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #1 Transportation activities before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as to provide support, resources, program implementation, and services that are most likely needed to save lives, protect property and the environment, and to restore essential services and critical infrastructure following an emergency or disaster. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose ESF #1 agencies are responsible for providing transportation infrastructure assessment, repair and restoration following an emergency or disaster event within the Town of Fountain Hills. Scope ESF #1 is designed to provide transportation safety and traffic movement controls and restrictions as part of the overall incident management effort throughout the Town. All Town departments are requested and expected to coordinate all transportation movements with the Town ESF #1 function. Annex A – Emergency Support Functions 61 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only SITUATION AND PLANNING ASSUMPTIONS Situation An emergency or disaster event will require transportation support to assist with incident management. Reporting damage to transportation infrastructure as a result of the incident and coordinating the restoration and recovery of the transportation infrastructure will be required to support the response and recovery missions of the event. Planning Assumptions Disaster responses may be difficult due to blocked traffic, debris, and damage. Repairs to transportation systems will be prioritized to render aid to disaster victims most affected. If the requirement for transportation capacity during the immediate life-saving response phase exceeds Town of Fountain Hills assets, the Mayor will determine if and when Maricopa County assistance is needed and request aid as specified. CONCEPT OF OPERATIONS: The Fountain Hills Development Services Department is the lead agency for ESF #1. The liaisons will staff the Emergency Operations Center (EOC) and coordinate the needs of the community including the following: • Damage assessment of transportation infrastructure. • Transportation route repair activities. • Technical assistance. • Coordinate with solid waste to clear and haul debris and materials. • Coordinate transportation support with other ESFs as required. ORGANIZATIONAL ROLES AND RESPONSIBILITIES ESF #1 organizations will be alerted and activated by the Town of Fountain Hills Town Manager. Primary and Support agencies for the Town ESF #1 function will coordinate with each other to ensure the most effective use of personnel and equipment. They are responsible for developing internal Standard Operating Procedures (SOP) that support EOC operations and staffing of their respective divisions. All Town transportation and fuel resources will be used on a priority basis to save lives and property. The assets available to ESF #1 will be used to assist emergency operations to move people, materials, equipment, and resources. All ESF #1 Transportation asset deployments and recalls will be controlled, assigned and tracked from the Fountain Hills EOC on the appropriate ICS forms or web-based crisis information management system. Information will be collected through the EOC Operations and EOC Logistics Sections. The Primary agency will report to the EOC Logistics Section Chief and may be assigned Annex A – Emergency Support Functions 62 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only as Branch Coordinator or Unit Leader. ESF #1 Support agencies will report to the ESF #1 Primary agency. Transportation related information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks: Development Services - Streets Division provides overall coordination with ESF #1 team members to develop and prioritize repair and restoration by: • Develop a Standard Operating Procedure (SOP) for ESF #1 Transportation. • Identify areas of damage to the surface transportation routes in the Town. • Identify needed repairs and resources needed. • Complete needed repairs in priority order. • Provide current roadway, bridge, culvert, traffic signals and sign information to the EOC. • Monitor status of transportation infrastructure. • Providing ongoing internal communications and coordination. • Activate approved traffic control plan. • Maintain an overview of ESF #1 Transportation activities for briefing purposes. • Procure equipment and services from private contractors as needed during emergencies. • Brief County and state agencies on the status of transportation routes. • Notify local transportation systems of surge potential. • Maintain vehicles and equipment and provide priority repairs to mission critical equipment. • Coordinate ESF #1 Transportation activities with other ESFs as required. • Coordinate fuel delivery for Town fuel sites and emergency generators. • Maintain records of expenditures and document resources utilized during response and recovery operations. • Develop protocols for evacuation transportation routes. Support Agencies Tasks: Maricopa County Sheriff’s Office (MCSO): • Provide traffic control and enforcement on city roads and other traffic routes. Annex A – Emergency Support Functions 63 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Coordinate and support emergency evacuation, relocation, and reentry operations. • Coordinate with other Town departments, and/or law enforcement and transportation infrastructure agencies in developing and implementing emergency traffic control measures. Fountain Hills Rural/Metro: • Provide Fire Protection, Emergency Medical Services, Search and Rescue, and HAZMAT protection services. • Utilize emergency vehicles to transport or escort emergency personnel and vital supplies. • Prioritize and identify critical roadways; access to hospitals, fire stations, fuel and other critical infrastructure that support the mission. Allied Waste: • Staff the Emergency Operations Center (EOC) when requested. • Provide debris clearance and removal. Maricopa County Department of Emergency Management • Assist in the coordination of resource support for emergency response and recovery operations. Maricopa County Department of Transportation • Assist in traffic management measures. • Support transportation infrastructure assessment. Maricopa County Waste Resources and Recycling Management • Provide debris clearance and removal as requested. Annex A – Emergency Support Functions 64 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #2 - Communications Primary Agency: Fountain Hills Administration Department / Information Technology Support Agencies: Maricopa County Emergency Communications Group Rural/Metro Communications Center Maricopa County Sheriff’s Office Dispatch Radio/Communications INTRODUCTION ESF #2 Communications aligns with ESF #2 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when County, State, and Federal ESF #2 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #2 Communication services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose ESF #2 provides Communications support to other Emergency Support Functions within the Town emergency response team when Town systems have been impacted, and provides information technology (IT) support as well. Scope ESF #2 will coordinate the establishment of communications to emergency personnel in an emergency or disaster event. Priority will be given to agencies with primary responsibility to respond or support emergency response activities. Support will include Town agency communications systems, commercially leased communications and communication services provided by local amateur radio groups. ESF #2 supports the provisions of the National Emergency Communications Plan. Annex A – Emergency Support Functions 65 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only SITUATION AND PLANNING ASSUMPTIONS Situation ESF #2 is the conduit for Fountain Hills to ensure an emergency communications system is developed, maintained, and in operating condition to collect and disseminate information, receive requests for assistance, and coordinate disaster response and recovery activities. ESF #2 can provide technical and program development guidance to assist Town departments in developing, maintaining, and operating their emergency communications systems. This collaboration will assure a coordinated and integrated Town-wide emergency communications system. Planning Assumptions The Town of Fountain Hills may sustain damage, which may influence the means and accessibility for relief services and supplies. Disaster responses, which require communications capacity, may be difficult to coordinate effectively during the immediate post-disaster phase. The requirement for communications capacity during the immediate lifesaving response phase may exceed the availability of Town controlled or readily obtained assets. Failure of redundant communications systems will require response and emergency support agencies to establish temporary communications systems immediately following a disaster or emergency event. Interoperable and available communications will be needed to protect life and property and restore the affected area to pre-disaster conditions. CONCEPT OF OPERATIONS The Fountain Hills Administration Department, Information Technology Division is responsible for coordinating Town resources needed to restore and maintain communications necessary to protect lives and property during an emergency. A variety of communications tools can be used to maintain situation awareness between the Incident Commander and the Town Emergency Operations Center (EOC). Electronic communications methods include, but are not limited to: telephone, voice over internet protocol (VOIP) phones, cell phones, instant messaging, text messaging, internet, webcam, video conferencing, commercial television and radio, web-based crisis information management systems, regional radio systems, satellite phones, and cache radios. Manual communications methods include, but are not limited to: direct voice conversation, print, billboards, message boards, and hard-copy written communications. Annex A – Emergency Support Functions 66 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only The Fountain Hills Information Technology Division is responsible for: • Assuring that each Town department or division has the ability to communicate with the Town Emergency Operation Center (EOC) from their Operation or Command Center, and from their center to their department’s operational units. • Provide for alternate, back up, or substitute methods of communications that may be provided and/or supported by outside agencies possessing needed assets. • Initiate emergency communication links between Fountain Hills EOC and Maricopa County Emergency Management EOC, and other local EOCs, utilizing telephone, fax, 800 MHz radio, ham radio, satellite phone, and crisis information management system capabilities. An outside support agency may be asked to provide a representative/liaison to the Town’s EOC to support emergency response and recovery efforts. ORGANIZATIONAL ROLES AND RESPONSIBILITIES ESF #2 organizations will be alerted and activated by the Fountain Hills Town Manager or the Emergency Management Coordinator. Primary and Support agencies for the Town ESF #2 Communications function will coordinate with each other to ensure the most effective use of personnel and equipment. They are responsible for developing internal Standard Operating Procedures (SOP) that support EOC operations and staffing of their respective divisions. All ESF #2 Communications support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All Communications asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations and/or Logistics Sections. The Primary agency will report to the EOC Logistics Section Chief and may be assigned as Branch Coordinator or Unit Leader. ESF #2 Support agencies will report to the ESF #2 Primary agency. All Town ESF #2 support resources will be used on a priority basis to save lives and property. The assets and capabilities available to this ESF will be used to assist emergency operations for the incident. Information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures Annex A – Emergency Support Functions 67 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks: Fountain Hills Information Technology (IT) Division will: • Establish and maintain the automated computer system needed for Town EOC operations. • Provide personnel and equipment as required to support EOC operations. • Establish data communication links for Town department computers as needed in the EOC during emergencies. • Provide computer technical support to the EOC. • Provide telecommunications technical support to the EOC. • Provide for ongoing maintenance and restoration of Town-owned systems. • Identify multiple methods of public warning to include people with visual and hearing impairments and/or non-English speaking. • Establish and support video conferencing links as needed. • Provide technical assistance for the restoration of communications support systems. • Obtain contract communications resources as needed. • Act as a liaison with telephone companies. • Obtain remote video images or remote TV broadcasts as needed from the disaster. Support Agencies Tasks Rural/Metro Communications Center: • Test and maintain communications infrastructure. • Provide personnel and equipment as required to support EOC operations. • Maintain records of all expenditures and document resources utilized during response and recovery operations. • Provide for communications interoperability of all resources involved in emergency operations. Annex A – Emergency Support Functions 68 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only MCSO Dispatch Radio: • Test communications infrastructure. • Manage and maintain communications capabilities within the Town of Fountain Hills EOC. • Provide 24-hour staffing of the Town EOC and 9-1-1 dispatch centers during emergencies. • Maintain data communications to all applicable law enforcement agencies. • Assist Town emergency operations with the mobile communication unit. • Prioritize assistance based on assessments. • Maintain records of all expenditures and document resources utilized during response and recovery operations. • Maricopa County Department of Emergency Management: • Assist in the coordination of communications assets to support disaster response and recovery operations. • Provide backup communications between the Fountain Hills EOC and the Incident Command. Annex A – Emergency Support Functions 69 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #3 - Public Works and Engineering Primary Agency: Town of Fountain Hills Development Services Department Support Agencies: Town of Fountain Hills Administration Department Town of Fountain Hills – All Divisions and Departments Fountain Hills Sanitary District Chaparral City Water Company (CCWC) Allied Waste Services of Phoenix Century Link Cox Communications Salt River Project (SRP) Southwest Gas Maricopa County Department of Emergency Management Maricopa County Environmental Services Department Maricopa County Department of Transportation (MCDOT) Maricopa County Waste Resources and Recycling Management Flood Control District (FCD) of Maricopa County Arizona Division of Emergency Management Arizona Department of Transportation (ADOT) Arizona Department of Water Resources (ADWR) Dam Safety Division Central Arizona Project (CAP) INTRODUCTION ESF #3 Public Works and Engineering aligns with ESF #3 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when County, State, and Federal ESF #3 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #3 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Annex A – Emergency Support Functions 70 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Purpose ESF #3 agencies provide for the coordination and organization of Public Works and Engineering capabilities and resources to support the Town’s response to emergencies and include technical assistance, inspection, evaluation, repair, and maintenance of utility services and infrastructure, debris removal, solid waste disposal and restoration of roads. Scope ESF #3 is designed to provide Public Works and Engineering coordination as part of the overall management effort that may be required following a disaster. Activities within the scope of this ESF include: • Conducting pre- and post- incident assessments of public works and infrastructure. • Executing emergency contract support for life-saving and life-sustaining services. • Emergency flood-fighting operations. • Emergency debris clearance on public right-of-way for access by emergency personnel and evacuation of affected populations. • Identification of emergency landfill areas for debris disposal. • Temporary repair of emergency access routes including damaged streets, roads, signalization, bridges, and culverts. • Emergency restoration of critical public services and facilities including public water systems and water for firefighting. • Emergency demolition or stabilization of damage structures and facilities designated by local government as immediate hazards to the public safety and health. • Temporary measures to abate immediate hazards to the public for health and safety reasons. • Technical assistance and damage assessment including structural inspection. • Technical advice and evaluations, engineering services, construction management and inspection, emergency repair of water, wastewater, solid waste disposal facilities, and critical infrastructure. SITUATION AND PLANNING ASSUMPTIONS Situation An emergency event or disaster will require the coordination of all Public Works and Engineering activities including emergency relief to individuals, restoration of public infrastructure and utilities, providing potable water to Town residents and coordination of support for all responding agencies. Annex A – Emergency Support Functions 71 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Planning Assumptions In a disaster, buildings, roadways, public works, communications and utilities will sustain damage. This damage will compromise the delivery of relief services and supplies. Disaster relief will be difficult to coordinate effectively during the immediate post-disaster phase. Gradual clearing of access routes will permit delivery of emergency relief. The need for public works and engineering services resources during the immediate lifesaving response phase will probably exceed the availability of readily obtained assets. Initial Response Phase Priorities – Immediate clearance of debris blocking access to affected areas by emergency personnel and equipment; identification and reporting of imperiled victims to rescue personnel, identification and reporting of fires, structure collapse, flooding, electrical hazards including downed power lines, ruptured natural gas, water, sewage, and petroleum pipelines, hazardous materials leaks or spills or other situations needing urgent attention, emergency flood containment measures, implementing evacuation of endangered populations, establishing road closures and detours, and perimeter cordon of affected areas. Recovery Phase Priorities – Inspection and condition assessment of public infrastructure; identify and establish continued debris clearance and systematic removal; temporary repairs to infrastructure; interim or full restoration of critical utilities and services; implement longer-term road closures and detours. Debris clearance may require the immediate removal of materials of all types blocking streets and roads; debris is stockpiled outside the roadway for later removal. Debris removal may be complicated by the gathering and transportation of mostly unsorted debris to a collection area. This usually occurs after the situation is stabilized and the amount of debris is estimated and a process of removal is determined. Debris disposal may be complicated by the types of debris brought to designated sites; typically debris is separated into vegetative (trees) and mineral (mud, dirt, gravel, rock; “white goods” or appliances such as refrigerators, freezers, stoves, washers, dryers, metals (pipe, wire, vehicles); chemicals such as paints, solvents cleaners, household and industrial products, etc. and biological wastes such as animal carcasses. Disaster responses which require Public Works and Engineering capability may be difficult to coordinate effectively during the immediate post-disaster phase. Additional resources, including federal resources, may not be available for up to 72 hours. Gradual clearing of access routes and resumption of services will permit a sustained flow of emergency relief, although localized distribution patterns may be disrupted for a significant period. Annex A – Emergency Support Functions 72 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only The requirement for Public Works and Engineering capacity during the immediate lifesaving response phase will exceed the availability of Town-controlled or readily- obtained assets. Prioritization of the restoration of all services will include consideration of the weather and the impact that the loss of service is having on the general public to include; families, children, those individuals with access and functional needs as well as unique populations such as schools, hospitals, managed care facilities, group homes, etc. CONCEPT OF OPERATIONS: In day-to-day operation, the Town of Fountain Hills Development Services Department is responsible for protecting the health, safety and well being of the public by assuring property designed and constructed infrastructure; operating, preserving and maintaining Town-owned roadways and traffic control systems; operating and maintaining public grounds, Town-owned dams, medians, Town-owned natural washes and open space; and maintaining Town facilities. Personnel from ESF #3 Primary and Support agencies will provide personnel and equipment as applicable for emergency response and recovery activities. Additional Public Works and Engineering services and equipment may be contracted on an emergency basis when required for response and recovery operations. Cooperative actions to be taken include: • Prioritize response and recovery missions. • Share and update information. • Avoid redundant activities. • Ensure a unified effort when working with local, city, state, federal, and private organizations. • Each ESF #3 organization is responsible for providing logistical support to their personnel and for tracking and maintaining equipment and supplies. • The pre-positioning of ESF #3 resources may take place depending upon the nature of the hazard. • ESF #3 will coordinate with ESF #7 (Resource Support), and ESF #5 (Emergency Management) when establishing staging areas for Public Works and Engineering personnel, equipment, and supplies. • Deactivation will be coordinated between Town officials and ESF #3 organizations from the state, county and private support agencies. ORGANIZATIONAL ROLES AND RESPONSIBILIITES ESF #3 organizations will be alerted and activated by the Town of Fountain Hills Town Manager. Primary and Support agencies for the Town ESF #3 Public Works and Annex A – Emergency Support Functions 73 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Engineering function will coordinate with each other to ensure the most effective use of personnel and equipment. They are responsible for developing internal Standard Operating Procedures (SOP) that support EOC operations and staffing of their respective divisions. All Town ESF #3 Public Works and Engineering support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) form or web-based crisis information management system. Information will be collected through Operations and Logistics Sections and forwarded to the EOC Finance/Administration Section. The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #3 Support agencies will report to the ESF #3 Primary agencies. All Town Public Works and Engineering resources will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. Information for public release will be channeled through the EOC Public Information Officer. The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks Development Services Department: • Plan and coordinate with support agencies and organizations. • Maintain a current inventory of transportation resources. • Establish policies, procedures, plans, and programs to address the recovery process. • Recruit, designate, and maintain a list of support personnel. • Evaluate status of current resources to support public works operations. • Allocate existing and available resources. • Request additional resources as needed. • Begin damage assessment for recovery. • Provide subject matter expertise when Town of Fountain Hills infrastructure is threatened by contamination to water and wastewater systems or any spill or toxic release. Annex A – Emergency Support Functions 74 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Provide oversight and subject matter expertise during clean up operations, following local, state and federal regulations • Provide personnel for building inspections as needed at the site of the emergency. • Assist in review of post disaster construction activities to ensure compliance with Town-adopted codes. • Determine need for demolition and/or emergency repairs or stabilization of unsafe public structures. Support Agency Tasks Town of Fountain Hills Attorney’s Office: • Review all projects on behalf of Town for legal issues and impacts associated with disaster response and recovery. • Provide legal advice to Town decision makers as required. All Town of Fountain Hills Departments and Divisions: • All other activated divisions/departments of Town government will support ESF #7 operations at the EOC as required. • Staff the Town EOC when requested. • Assist other EOC units, branches, and sections (within capabilities). Fountain Hills Sanitary District. [NOTE: During a disaster or emergency, District personnel and equipment will fall under the direction of the Town Manager. The Board of Directors will provide a representative to the Emergency Operations Center (EOC) Policy Group to serve as liaison between the Board and the Town. A representative will also serve on the EOC Operations Group.] The District will perform the following tasks: • Identify sewer service damage. • Develop plans and engineering requirements for restoration. • Coordinate the issue of advisories and alerts with respect to damaged facilities in the disaster area and affected areas. • Assist in the provision of interim wastewater services as required. • Assist in the assessment of damage to wastewater infrastructure within capability. Annex A – Emergency Support Functions 75 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Chaparral City Water Company. [NOTE: During a disaster or emergency, the Chaparral City Water Company (CCWC) personnel and equipment will fall under the direction of the Town Manager. The CCWC will provide a representative to the EOC staff. The CCWC will also provide a representative to the EOC’s Policy Group to serve as liaison between the Board and the Town. The CCWC will maintain a water priority system to ensure the availability of water for drinking, fire fighting, and normal usage. Should the need arise, the CCWC is responsible for the supply of an alternate source of potable water. The CCWC will also ensure that a representative is available to respond to the water plant should the need arise.] The CCWC shall perform the following tasks: • Identify water service damage. • Develop plans for restoration, interim potable water supply, and engineering requirements needed for restoration as soon as possible. • Coordinate the issue of boil water advisories and alerts with respect to damaged facilities in the disaster area and affected areas. • Assist in the testing of water utilities as required. • Provide technical advice relating to water quality. • Assist in the assessment of damage to water utility within capability. Allied Waste Services of Phoenix: • The Town of Fountain Hills contracts with Allied Waste Services to provide solid waste collection and disposal services. The Contract Administrator is the Town Manager (or designee) who shall represent the Town in the administration and supervision of the agreement. Solid waste collection and disposal services follow Town Code Chapter 10 (Health and Sanitation). Cox Communications: • Provide emergency coordination for information between Cox Communications and the Town EOC as needed during emergencies. • Conduct damage assessment of Cox Communications facilities and infrastructure to determine service capability. • Support evaluation and repair of Cox Communications systems following Town- declared emergencies. Salt River Project (SRP): • Provide emergency coordination for information between SRP and the Town EOC as needed during emergencies. • Conduct damage assessment of SRP facilities to determine utility service capability. • Support evaluation and repair of SRP utility systems following Town-declared emergencies. Annex A – Emergency Support Functions 76 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Southwest Gas: • Provide emergency coordination for information between Southwest Gas and the Town EOC as needed during emergencies. • Conduct damage assessment of Southwest Gas facilities to determine utility service capability. • Support evaluation and repair of Southwest Gas utility systems following Town- declared emergencies. Maricopa County Department of Emergency Management • Assist in the coordination of resource support for emergency response and recovery operations. Maricopa County Environmental Services: • Inspect for contaminated food supplies at food establishments. • Provide guidance to the public for the disposal of contaminated food supplies and debris removal through the EOC Public Information Officer. • Assess and resolve environmental issues related to the debris removal process. • Coordinate with agencies to ensure safe food, water, waste disposal and reduce vector borne diseases. Maricopa County Department of Transportation: • Assist in the assessment of damage to roadways. • Assist in the coordination of repair of roadways within established priorities. • Assist in the oversight of road network repair contracts within scope of responsibility. • Provide technical engineering assistance in planning and repair of roadways as needed. Maricopa County Waste Resources and Recycling Management • Provide technical assistance for the debris removal process. • Coordinate debris collection and removal with Town officials. • Pre-identify potential trash collection and temporary storage sites. Flood Control District of Maricopa County: • Assess damage to dams and structures designed to retain water. • Assist in the coordination of repair for damaged water retention structures. • Provide technical expertise relating to water retention structures. Arizona Department of Transportation: • Assist in the assessment of damage to roadways. • Assist in the coordination of repair to roadways within established priorities. Annex A – Emergency Support Functions 77 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Assist in the oversight of road network repair contracts within scope of responsibility. • Provide technical engineering assistance through the Intermodal Transportation Program (as appropriate). Arizona Division of Emergency Management • Assist in the coordination of resource support for emergency response and recovery operations. Arizona Department of Water Resources (Dam Safety): • Assess damage to dams and structures designed to retain water. • Assist in the coordination of repair for damaged water retention structures. • Provide technical expertise relating to water retention structures. Central Arizona Project: • Assist in the provision of water resources as required. • Assist in the assessment of damage to water utility within capability. Affected public utilities (power, water, gas, etc): • Provide response to restore or secure utilities in accordance with their Emergency Operations Plan (EOP). • Maintain contact with the Fountain Hills Emergency Operations Center (EOC) for status and estimated time of arrival (ETA) of field units. Annex A – Emergency Support Functions 78 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #4 - Fire Services Primary Agency: Fountain Hills Rural/Metro Fire Department Support Agencies: Maricopa County Sheriff’s Office (MCSO) City of Scottsdale Fire Department Fort McDowell Yavapai Nation Fire Department Salt River Pima-Maricopa Indian Community Fire Department Maricopa County Department of Emergency Management Arizona Division of Emergency Management Fire Management Office of the Arizona State Land Department Tonto National Forest INTRODUCTION: ESF #4 Fire Service aligns with ESF #4 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when County, State, and Federal ESF #4 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #4 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose: The purpose of ESF #4 is to describe the process used to detect and suppress wildland, rural, and urban fires resulting from (or occurring coincidently with) an incident response. ESF #4 resources are used when the response capabilities of the fire department are overwhelmed and the incident has exceeded the Incident Command structure at the scene of the emergency. Annex A – Emergency Support Functions 79 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Scope: ESF #4 provides for support of emergency operations that are provided by the Fire Department when resources used for fire suppression and support functions exceed capabilities. ESF #4 provides logistical support for firefighters and their equipment. SITUATION AND PLANNING ASSUMPTIONS Situation: The Fountain Hills Rural/Metro Fire Department has the responsibility for any wild land fire or fire suppression activities within the Town’s boundaries and is part of a regional mutual aid consortium. Additionally, wild land fires on the Fort McDowell Indian Reservation, Salt River Indian Reservation and the McDowell Mountain Park that threaten the Town should be reported to the Fountain Hills Rural/Metro Fire Department. Under mutual aid agreements with the Tribal entities and City of Scottsdale, the Fountain Hills Rural/Metro Fire Department is authorized to suppress fires on Indian land and City of Scottsdale. Fire on State or County land may be suppressed by Fountain Hills Rural/Metro Fire Department when authorized by the Fire Management Office of the State Land Department. Planning Assumptions: Emergencies that affect the Town of Fountain Hills are normally handled by a mutual aid agreement with communities that are tied together by dispatch centers. The emergency may not deplete those resources but once the resources are committed there will be a need to support the efforts logistically and through advanced planning. CONCEPT OF OPERATIONS: The Fountain Hills Rural/Metro Fire Department is the lead agency on ESF #4. Their primary responsibilities are to: • Provide for systematic mobilization, organization, and operation of necessary fire and rescue resources. • Determine risks of hazards identified by field units and establish a response prioritization. ORGANIZATIONAL ROLES AND RESPONSIBILITIES. ESF #4 organizations will be alerted and activated to the EOC by the authority of the Town Manager. Primary and support agencies for the Town’s firefighting function will coordinate with each other to ensure the most effective use of personnel and equipment. They are responsible for development of internal SOPs that support EOC operations and staffing of their respective divisions. All firefighting support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All Firefighting asset deployments and recalls by Annex A – Emergency Support Functions 80 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #4 Support agencies will report to the ESF #4 Primary agencies. All Town Firefighting support resources will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. Information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks Fountain Hills Rural/Metro Fire Department: • Develop plans, procedures, and equipment guidelines to support response operations. • Prioritize responses to minimize loss of life. • Provide for communications interoperability of all resources involved in emergency operations. • Each Incident Commander will relay reports during emergency operations pertaining to causalities, injuries, damage observations, evacuation status, etc. to the Operations Section of the Emergency Operations Center (EOC). • Maintain direct contact with the EOC and update status of units. • Assist in removal of affected individuals from incident site. • Provide transport units in accordance with contract. • In event of a system wide emergency, provide for a priority staging of transport units. • Support recovery operations. • Conduct fire code inspections and coordinate with appropriate personnel for building inspections. Support Agency Tasks Maricopa County Sheriff’s Office (MCSO): • Support the EOC Operations Section. Annex A – Emergency Support Functions 81 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Provide traffic and scene control. • Provide security for essential facilities; restrict access to unsafe buildings or areas. • Implement evacuation when necessary. Chaparral City Water Company: • Provide for effective water pressure in affected areas of fire emergencies. • Provide for expeditious repair of damage to the water grid in areas affected by emergencies. Fire Management Office of the Arizona State Land Department: • Provide additional manpower and resources to assist firefighting operations. • Requests for manpower must be made through the Mayor to the Governor’s office. Affected public utilities (power, water, gas, etc): • Provide response to restore or secure utilities in accordance with their Emergency Operations Plan (EOP). • Maintain contact with the Fountain Hills Emergency Operations Center EOC for status and estimated time of arrival (ETA) of field units. Annex A – Emergency Support Functions 82 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #5 – Emergency Management Primary Agency: Fountain Hills Rural/Metro Fire Department Support Agencies: Maricopa County Sheriff’s Office (MCSO) Town of Fountain Hills – All Divisions and Departments Maricopa County Department of Emergency Management (MCDEM) Arizona Division of Emergency Management (ADEM) INTRODUCTION: ESF #5 Emergency Management aligns with ESF #5 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when County, State, and Federal ESF #5 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #5 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose: The purpose of ESF #5 is to provide for the coordination of critical emergency management activities for an incident response within the Town, or in support of a regional event, as appropriate. This coordination includes the core management and administrative functions of the Town Emergency Operations Center (EOC) to ensure effective and efficient response and recovery. Scope: Utilizing the principles and objectives of the National Incident Management System (NIMS) and the Incident Command System (ICS), ESF #5 provides core emergency management and coordination activities of Town resources during emergency operations to ensure the efficient use of all resources to protect lives and property. Annex A – Emergency Support Functions 83 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #5 activities include those functions that are critical to support and facilitate planning and coordination of operations involving multiple Town departments and agencies for potential or actual incidents of Town-wide significance. This includes: • Alert and notification • Strategic incident action planning. • Coordination of operations, logistics and material, and information management. • Resource acquisition and management, worker safety and health, facilities management, financial management, and other support as required. • Collect and process disaster conditions and disseminate emergency public information about an actual or potential emergency situation. SITUATION AND PLANNING ASSUMPTIONS Situation An emergency or disaster will require the coordination of all Emergency Management activities including but not limited to provision of emergency relief to individuals, restoration of public infrastructure and utilities, and coordination of logistical support for all responding agencies. Planning Assumptions If the emergency increases in duration, scope or complexity, the demands for support will be immediate and continuous. ESF #5 will provide direction for securing resources from county, state and federal entities. Involving tiered levels of government will be a slow process and require authorization by the appropriate elected or appointed officials. The purpose of ESF #5 is to have those procedures in place and have them deployed to stay ahead of the incident. Emergency and disaster response services and activities will be accessible and usable to the whole community regardless of disability, access or functional need, as per the Americans with Disability Act. This plan is committed to the principle that it takes the full range of government, private, non-government, faith-based and volunteer groups to successfully meet the needs of the whole community during times of disaster. Persons with disabilities, access and functional needs will be included in emergency planning, training and exercise processes. CONCEPT OF OPERATIONS: In daily operations, the Town of Fountain Hills Rural/Metro Fire Department is responsible for the direction and control of Fountain Hills Emergency Management activities: • During non-emergency periods, developing a comprehensive disaster plan (also known as a basic plan, emergency operations plan, or a readiness plan). Annex A – Emergency Support Functions 84 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • During emergencies, activating this Emergency Operations Plan (EOP) in whole or in part. • Coordination of the emergency activities of all Town departments and agencies. • Coordination of the Town emergency activities with Maricopa County. ORGANIZATIONAL ROLES AND RESPONSIBILITIES: All ESF #5 support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All ESF #5 asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information for public release will be channeled through the EOC Public Information Officer (PIO). Upon activation of the Fountain Hills EOC, particularly if the need for evacuation, sheltering or alert and warning to the community is required, an Access and Functional Needs liaison position will be appointed by the EOC Manager as well as a liaison position located at the State Emergency Operations Center (EOC). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks: Town of Fountain Hills ESF #5 Emergency Management Team: • Activate the ESF #5 Emergency Management Team. ESF #5 personnel may be increased or decreased depending on the demands of the emergency. • When there is a credible threat, the Emergency Management Team may request the activation of the EOC and/or deploying an assessment team to the area. • ESF #5 staff develops the schedule for staffing and operating the Fountain Hills EOC from activation to stand-down. • Ensure ESF #5 coordinates immediate, short-term, and long-term planning functions in cooperation with other ESFs engaged in operations. • Plan and coordinate the following as needed: o Evacuation operations. o Traffic control functions. o Control and use of emergency communications, lighting, and warning equipment. Annex A – Emergency Support Functions 85 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only o All activities necessary for firefighting, rescue, emergency, medical, health, and sanitation services. o Monitoring for secondary hazards that could arise from the initiating incident. o Damage assessment and disaster analysis operations. o Disaster assistance programs. o Essential debris clearance. o Decontamination operations. o Documentation of operations and financial expenses to be forwarded to EOC Finance Section. o Resource control. • Monitor weather systems for their impact. • Establish and maintain contact with the Maricopa County EOC. • Provide situational status and damage information as needed; receive county and state situation information and reports. • Develop a Situation Report (SitRep) for the Town Manager’s office that provides an overview of emergency activities. • Develop the After-Action Report. Support Agency Tasks All Town Departments and Divisions: • All other activated divisions/departments of Town government will support ESF #5 operations at the EOC as required. Maricopa County Department of Emergency Management: • Assist in the coordination of resource support for emergency response and recovery operations. Arizona Division of Emergency Management: • Assist in the coordination of resource support for emergency response and recovery operations. Annex A – Emergency Support Functions 86 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #6 - Mass Care Primary Agency: Town of Fountain Hills Community Services Department Lead Support Agency: American Red Cross Grand Canyon Chapter Support Agencies: Fountain Hills Rural/Metro Fire Department Maricopa County Sheriff’s Office Town of Fountain Hills – All Divisions & Departments (as appropriate) Maricopa County Animal Care and Control Arizona Humane Society Maricopa County Department of Emergency Management Maricopa County Department of Public Health Maricopa County Environmental Services The Salvation Army Valley Metro Regional Public Transportation Authority [NOTE: Transportation assets are coordinated through Maricopa County Department of Emergency Management]. Fountain Hills Unified School District #98 [NOTE: School district transportation assets are coordinated through Fountain Hills Rural/Metro Fire Department]. INTRODUCTION: ESF #6 Mass Care aligns with ESF #6 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when county, state, and federal ESF #6 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #6 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Annex A – Emergency Support Functions 87 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Purpose: The purpose of ESF #6 is to coordinate all Town efforts to provide sheltering and temporary housing, feeding, transportation, volunteer and donations management, and family reunification. Scope: ESF #6 Mass Care will provide for cooperation between county, state, and federal #ESF #6 Mass Care resources when they are activated. ESF #6 involves the preparedness, response, and recovery capabilities of Town resources before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified to allow the Town to develop, initiate and maintain preparedness and training activities as well as response procedures. SITUATION AND PLANNING ASSUMPTIONS Situation Disasters can occur without warning; shelters, first aid, mass care, and feeding sites may have to be setup with no advance notice. Slowly developing disasters may allow for some advance notice, but might cause the displacement of a large portion of the population. Such a hazard may necessitate opening shelters and conducting Mass Care activities statewide. Planning Assumptions People may evacuate an area before orders to evacuate are given. There will be a significant percentage of the whole community with access and functional needs. In the event of an evacuation, some individuals may not be able to evacuate on their own and may require assistance. Transportation will need to be provided for individuals without their own means to evacuate out of harm’s way, to reception and care or evacuation centers, shelters, supply distribution sites, etc. Transport challenges will include transportation capability for those with disabilities, access and/or functional needs. Provision of accessible transportation for reentry and/or return activities will be provided. Some individuals and families will be deprived of normal means of obtaining food, clothing, shelter, and medical needs. Family members will become separated and unable to locate each other. Individuals may develop problems requiring specialized medical services. ESF #6 personnel may need to work closely with local personnel throughout response and recovery operations in order to ensure coordinated and consistent service to the affected population. Annex A – Emergency Support Functions 88 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Long-term Mass Care may be required following some disasters. CONCEPT OF OPERATIONS: In daily operations, the Town of Fountain Hills Community Services Department maintains the Fountain Hills Community Center and offers programs through the Senior Activity Center. The Community Services Department is responsible for coordinating Town ESF #6 (Mass Care) resources to protect lives, health, safety and property during an emergency or disaster. Disaster response services and activities will be accessible and usable by all individuals regardless of disability, access or functional need, as per the Americans with Disabilities Act (ADA). This plan is committed to the principle that it takes a full range of government, private, non-government, faith-based and volunteer groups to successfully meet the needs of the whole community during times of disaster. ESF #6 Mass Care involves services to include the sheltering of individuals, their families, household pets, and service animals, as well as support to evacuations (including registration and tracking of evacuees; reunification, mass feeding operations, providing emergency first aid at designated sites, collecting and providing information on victims to family members, coordination of donated goods and services, coordinating bulk distribution of emergency relief items). Mass Care also includes the coordination of the requested or required state and/or federal assistance in support of non-medical Mass Care services and the gathering of information related to sheltering and feeding operations in the impacted area. The American Red Cross, with the assistance of Maricopa County Animal Care and Control and the Arizona Humane Society, will collaborate and support the provisions outlined in the Pets Evacuation and Transportation Standards Act of 2006 to ensure providing for the care of household pets belonging to individuals staying in American Red Cross shelters. All reasonable efforts will be made to establish and collocate a pet care facility for the sheltered public. ORGANIZATIONAL ROLES AND RESPONSIBILITIES: The Fountain Hills Community Service Department, in coordination with the American Red Cross Grand Canyon Chapter, is responsible for ESF #6 operations. The Primary and Support agencies will monitor and report on Mass Care activities throughout assessment, response and recovery process. Primary and Support organizations will provide sufficient personnel to staff the Town of Fountain Hills Emergency Operations Center. If the emergency increases in duration, scope or complexity, the demands for support will be immediate and continuous and may involve additional Town, county, state and federal entities. Involving tiered levels of government will be a slow process and require Annex A – Emergency Support Functions 89 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only authorization by the appropriate elected or appointed officials. It will be the responsibility of ESF #6 to have procedures in place and have them deployed to stay ahead of the incident. All Mass Care support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All Mass Care support resources will be used to assist emergency operations first. All Mass Care asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #6 Support agencies will report to the ESF #6 Primary agencies. Information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks: Fountain Hills Community Services Department • Provide emergency shelter operations for disaster victims. o Use existing structures as shelter sites whenever possible. o Create temporary sheltering facilities when appropriate. o Decontaminate evacuees prior to shelter entrance when needed. • Coordinate with lead and support agencies to provide mass care services, food, water, mobile kitchens, and personnel to support mass care needs. • Coordinate with Lead Support Agency to establish a disaster welfare system for disaster victims registering at local authorized shelters. • Provide for feeding disaster victims and emergency workers. • Contact the Maricopa County Animal Care and Control to implement plans to provide relief to domestic animals, assurance of their care, search for their owners, and provisions for sheltering while their owners are in congregate shelter or reception centers. The Arizona Humane Society will assist with this operation. • Information for victims transported to a medical care facility or field hospital will be collected from field units by ESF #8 (Health and Medical) and forwarded to ESF #6 personnel for entry into the computer database. Annex A – Emergency Support Functions 90 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • ESF #6 personnel will contact other activated EOCs and other agencies as appropriate to collect and maintain information on evacuees if applicable. Lead Support Agency Tasks: American Red Cross Grand Canyon Chapter: • Coordinate with primary agency to provide mass care services, food, water, mobile kitchens, and personnel to support mass care needs. • The American Red Cross, with the assistance of Maricopa County Animal Care and Control and the Arizona Humane Society, will collaborate and support the provisions outlined in the Pets Evacuation and Transportation Standards Act of 2006 to ensure providing for the care of household pets of individuals at American Red Cross shelters. All reasonable efforts will be made to establish and co-locate a pet care facility for the sheltered public. • Shelter facility surveys will be conducted for all shelters in the county, with results entered by Red Cross into the National Shelter System database and updated annually for those identified as “preferred” or “key” shelter locations. • Upon opening, the Shelter Manager will designate a qualified individual as the Access and Functional Needs Coordinator for the Shelter. • A cache of shelter support equipment including accessible durable medical equipment and supplies are maintained and pre-positioned by the Arizona Department of Health Services (AZDHS), Arizona Division of Emergency Management (ADEM) and the American Red Cross (ARC) for use when shelters are opened. Pharmaceutical requirements for those with medical and behavioral health needs are coordinated by Maricopa County Department of Public Health (MCDPH). • Establish a disaster welfare tracking system for disaster victims registering at local authorized shelters. • Prepare for potential evacuations and care of the whole community. • Participate in drills and exercises to evaluate Mass Care and shelter response capability as well as evacuation and care of the whole community. Support Agency Tasks: MCSO: • Provide security and traffic direction as needed for shelter facilities and activities. • Assume responsibility for evacuation operations when initiated by the Mayor: o Warn residents in the area to be evacuated. o Establish a Unified Command post for control of agencies authorized to operate in the affected area. o Coordinate available transportation to move evacuees and establish evacuation routes and retention centers. o Provide traffic control in and near the affected area. Annex A – Emergency Support Functions 91 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only o Provide security for the evacuated area with emphasis on the protection of essential facilities. o Assist individuals with access and functional needs and any other citizens that need assistance in the evacuation process. o Designate pickup points for persons lacking transportation. Fountain Hills Rural/Metro Fire Department: • Support ESF #6 Mass Care operations. Maricopa County Department of Emergency Management: • Assist in the coordination of resource support for ESF # 6 Mass Care operations. All Town of Fountain Hills Departments and Divisions: • All other activated divisions/departments of Town government will support ESF #6 Mass Care operations at the EOC as required. • Staff the Town EOC when requested. • Assist other EOC units, branches, and sections (within capabilities). Maricopa County Animal Care and Control: • Implement plans to provide relief to domestic animals, search for their owners, and make provisions for their care and sheltering while their owners are in congregate shelter or reception centers. Maricopa County Department of Public Health: • Monitor for disease outbreaks and other health-related problems. Maricopa County Environmental Services: • Monitor health and sanitation conditions of mass care sheltering sites. The Salvation Army: • Provide food, water, mobile kitchens, and personnel to support mass care needs. • Provide financial counseling, food boxes, bedding, lodging, clean up kits, and other assistance needs. • Prepare for potential evacuation and care of the whole community. • Participate in drills and exercises to evaluate Mass Care and shelter response capability as well as the evacuation and care of the whole community. Fountain Hills Unified School District #98: In addition to providing school facilities that would serve as shelters, school districts Annex A – Emergency Support Functions 92 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only have a key resource in their ADA compliant/wheelchair capable school bus fleets. In time of emergency, school districts may be called upon to provide these vehicles to help with public evacuations and transportation. • Provide listings of schools that can be used for shelters or to support shelter activities when requested. • Provide facilities as available to support Mass Care needs. • Assist in the coordination of school transportation assets as required. Annex A – Emergency Support Functions 93 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #7 – Resource Management Primary Agency: Town of Fountain Hills Administration Department Support Agencies: Town of Fountain Hills – All Divisions and Departments Maricopa County Department of Emergency Management (MCDEM) Arizona Division of Emergency Management (ADEM) INTRODUCTION: ESF #7 Resource Management aligns with ESF #7 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when county, state, and federal ESF #7 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #7 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose: The purpose of ESF #7 is to establish responsibilities, policies and procedures for requesting, coordinating and obtaining emergency resources by Town and voluntary organizations in response to a natural or human-caused emergency or disaster. Scope: ESF #7 is designed to provide logistical resource support to Town organizations throughout emergency or disaster response operations and for requirements not specifically identified in other ESFs. This ESF will also support the effort and activity necessary to evaluate, locate, obtain and provide essential material resources. Annex A – Emergency Support Functions 94 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only SITUATION AND PLANNING ASSUMPTIONS Situation Disasters have an immediate impact on resources resulting in shortages of vital supplies. In addition, specialized equipment and services may be required to save lives, protect, and restore property during response and recovery operations. Quick identification, procurement, and allocation of resources are vital to ensure effective Town-wide emergency operations. Planning Assumptions Town of Fountain Hills infrastructure will sustain damage that will limit the means and accessibility for relief services and supplies. Major disasters may require the activation of staging areas in order to expedite the delivery to the site of the emergency. Logistical resource support will be required for the immediate relief response. When the incident requires additional resources or resources not available in the Town of Fountain Hills, requests will need to be made to the Maricopa County Department of Emergency Management. ESF #7 is responsible for securing resources outside the Town of Fountain Hills. CONCEPT OF OPERATIONS: In daily operations, the Town of Fountain Hills Administration Department is responsible for Town functions including, but not limited to: Finance, Human Resources, Risk Management, Economic Development, and Information Technology. The Town of Fountain Hills Administration Department is the lead agency for ESF #7. The Finance Director may act as the team leader for ESF #7 in the Town of Fountain Hills EOC. All support agencies for resource management will report to ESF #7 and function under their direction. ORGANIZATIONAL ROLES AND RESPONSIBILITY: All ESF #7 organizations are responsible for development of internal SOPs that support ESF #7 and EOC operations. All Resource Support assets will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All Resource Support assets will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. All Resource Support asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. Annex A – Emergency Support Functions 95 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #7 Support agencies will report to the ESF #7 Primary agencies. Information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks: Administration Department (and its divisions): • Coordinate with Town department personnel to obtain needed emergency equipment, supplies, and services. • Establish funding for the disaster. • Provide cost center information. • Consolidate and maintain a unified Town-wide inventory of buildings, supplies, and equipment available for disaster response and recovery. • Establish staging areas for equipment/personnel in coordination with Operations Section Chief. • Review requests and determine the most effective sources of supply and funding. • Document and provide copies of all expenditures and charges to the EOC Finance Section. • Coordinate with other ESF #7 team members for the following resource support concerns: o Resources available through charitable/volunteer organizations. o Services available from Town, county, state or federal departments for disaster victims. o Services available from Town, county, state or federal departments for transportation and logistical support. o Research Town, county, state, or federal funding available for resource support. • Utilize an emergency procurement liaison from each department to assist with locating resources if required. Support Agency Tasks: All Town of Fountain Hills Departments and Divisions Annex A – Emergency Support Functions 96 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • All other activated divisions/departments of Town government will support ESF #7 operations at the EOC as required. • Staff the Town EOC when requested. • Assist other EOC units, branches, and sections (within capabilities). Maricopa County Department of Emergency Management may: • Assist in the coordination of resource support within capability. Arizona Division of Emergency Management may: • Assist in the coordination of resource support within capability. American Red Cross Grand Canyon Chapter may: • Coordinate with the Fountain Hills Emergency Operations Center (EOC) to address unmet resource needs of disaster victims. • Refer to the Donations and Volunteer Management Support Annex in this plan. Annex A – Emergency Support Functions 97 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #8 - Health and Medical Primary Agency: Fountain Hills Rural/Metro Fire Department Support Agencies: Maricopa County Public Health Department (MCPHD) Maricopa County Department of Emergency Management (MCDEM) Town of Fountain Hills – All Divisions and Departments Maricopa County Environmental Services Department Maricopa County Medical Examiner’s Office Fountain Hills Rural/Metro Fire Department Fountain Hills Sanitary District Chaparral City Water Company Southwest Ambulance Service Arizona Department of Health Services INTRODUCTION: ESF #8 Health and Medical aligns with ESF #8 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when County, State, and Federal ESF #8 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #8 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Emergency and disaster response services and activities will be accessible and usable to all individuals regardless of disability, access or functional need, as per the Americans with Disabilities Act (ADA). This plan is committed to the principle that it takes the full range of government, private, non-government, faith-based and volunteer groups to successfully meet the needs of the whole community during times of disaster. Purpose: The purpose of ESF #8 is to provide health and medical services, including emergency Annex A – Emergency Support Functions 98 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only medical services; disease, epidemic and vector control; immunizations; food, water, and environmental hazard surveillance; health and safety inspections; crisis counseling; and public information and health-related risk communications. Scope: ESF #8 is designed to provide Health and Medical Services coordination as part of the overall incident management effort. It provides support in identifying and meeting the health and medical service needs of people affected by a disaster or emergency. ESF #8 Health and Medical addresses the assessment of health needs, health surveillance and provision of related services and supplies. Where health problems could occur, ESF #8 organizations will research and consult on the potential health hazard and release health recommendations and information to the public, through the EOC Public Information Officer and/or the Joint Information System (JIS). ESF #8 also addresses the health and medical needs of unique populations, behavioral & mental health assistance, rehabilitation assistance, and veterinary services. [NOTE: The Arizona Department of Agriculture (ADA) provides leadership for coordination of animal issues such as the disposal of animal carcasses, protection of livestock health, and zoonotic diseases associated with livestock. See ESF #11 – Agriculture and National Resources for additional information.] SITUATION AND PLANNING ASSUMPTIONS Situation Medical care and public health services are essential elements of an emergency, disaster, or terrorism incident response. The capabilities of health providers must be maintained in order to initiate a coordinated emergency health and medical response. Provision of health services will be needed for those who are injured or sick due to the disaster as well as to those with pre-existing conditions. The Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) will be followed in every aspect of this Emergency Operations Plan. Emergency and disaster response services and activities will be accessible and usable by all individuals regardless of disability, access or functional need. This plan is committed to the principle that it takes a full range of government, private, non-government, faith-based and volunteer groups to successfully meet the needs of the whole community during times of disaster. Disasters in Fountain Hills affecting wastewater, solid waste, potable water, and/or health services would impact community health standards, necessitating appropriate epidemiologic assessments and population monitoring. Planning Assumptions: Many casualties requiring emergency transportation and medical care may occur as the result of an emergency, disaster, or terrorism incident. Persons receiving medical care Annex A – Emergency Support Functions 99 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only before the incident will continue to require treatment. Facilities that survive with little or no structural damage may be incapacitated because of the lack of utilities (power, water, sewer) or because staff are unable to report for duty as a result of personal injuries and/or damage or disruption of transportation or communications systems. The primary hazardous event may not initiate a public health emergency but secondary events may do so. Disruption of utility services and facilities, loss of power and massing of people in shelters will increase the potential for disease and injury. A major medical and environmental emergency resulting from chemical, biological, radiological, nuclear or explosive (CBRNE) weapons of mass destruction (WMD) could produce a large concentration of specialized injuries and problems that could overwhelm the local, county, and state public health and medical care system(s). CONCEPT OF OPERATIONS: In daily operations, the Fountain Hills Rural/Metro Fire Department provides emergency medical services to the Town and responds to reports of illness or injury. The Fountain Hills Rural/Metro Fire Department is the Primary agency for ESF #8. In daily operations, the Maricopa County Public Health Department (MCPHD) provides public health services. MCDPH is a Support agency. If ESF #8 state support is needed, it will be coordinated through the Maricopa County EOC to the State EOC. The Arizona Department of Health Services (AZDHS) will maintain the capabilities to initiate coordinated emergency health and medical care to augment local governments and may request Federal emergency medical assistance during an emergency or disaster. ORGANIZATIONAL ROLES AND RESPONSIBILITIES: ESF #8 organizations will be activated by the Fountain Hills Emergency Operations Center (EOC) for assessment, response, and recovery operations based on the needs of the emergency. Primary and support agencies for the Town health function will coordinate with each other in the Fountain Hills Emergency Operations Center (EOC); County Public Health may support ESF #8 activities from the County EOC. All Health and Medical support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All Health and Medical support resources will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. All Health and Medical asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. Annex A – Emergency Support Functions 100 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #8 Support agencies will report to the ESF #8 Primary agencies. Information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks: Fountain Hills Rural/Metro Fire Department: • Provide emergency medical response. • Coordinate ambulance service. • Provide prompt and accurate information from field forces to the EOC Staff (when EOC activated). • Respond to incidents involving hazardous materials. • Coordinate with the County EOC on decontamination activities (when needed). • Provide on-site direction and control of local emergencies. • Provide Rural/Metro Public Information Officer (PIO) if emergency dictates and at the Town PIO’s request. Support Agency Tasks: Southwest Ambulance Service: • Assist with emergency medical transportation. Local Medical Facilities: • Provide emergency medical services in health emergencies. • Conduct health monitoring and surveillance programs. • Notify the Town of Fountain Hills ESF #8, and MCDPH of the status of local health emergencies and the need for assistance. Maricopa County Department of Emergency Management: • Staff the County EOC when activated. • Assist in the coordination of resource support within capability. Maricopa County Department of Public Health: • Staff the County EOC. Annex A – Emergency Support Functions 101 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Coordinate health and medical service resources, equipment and personnel. • Provide health and medical service resources and equipment. • Support shelter operations. • Coordinate agreements with appropriate agencies and organizations to provide for the continuity of health and medical services to individuals and families. • Conduct appropriate epidemiologic assessments, population monitoring, and human health assessments. • Coordinate the enforcement of community disease containment measures. • Coordinate the local distribution of pharmaceutical products from the Strategic National Stockpile (SNS). • Ensure public health laboratory testing and epidemiological investigation is coordinated with law enforcement and other appropriate entities. • Coordinate fatality management activities with the Maricopa County Medical Examiner’s Office. • Coordinate with state and federal agencies when the National Disaster Medical System (NDMS) is activated. • Coordinate with state behavioral health authorities for behavioral health, rehabilitation assistance, and other services for all individuals affected by the incident. • Coordinate health-related risk communications and public information with appropriate public health authorities for release through the Joint Information System (JIS). • Maintain records of expenditures and document resources utilized during response and recovery operations. • Assist other EOC units, branches, and sections within capabilities. Maricopa County Environmental Services: • Provide a representative to the County EOC (when activated). • Coordinate drinking water, waste disposal, food safety, and environmental safety information with local, county and state departments. • Provide a listing of laboratories offering microbiological, organic and inorganic analysis. • Provide environmental assessments as needed. • Maintain records of expenditures and document resources utilized during response and recovery operations. • Assist other EOC units, branches, and sections within capabilities. Maricopa County Medical Examiner: • Manage incident fatalities in coordination with the Incident Commander. • Make provisions for expanded mortuary services. • Maintain records of expenditures and document resources utilized during response and recovery operations. Annex A – Emergency Support Functions 102 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Assist other EOC units, branches, and sections within capabilities. Fountain Hills Sanitary District: • Assess the status of the sanitation system within the Town. • Coordinate chemical toilets and other temporary facilities for the disposal of human waste. Chaparral City Water Company: • Assess the status and availability of potable water. • Coordinate the provision of potable water. Arizona Department of Health Services: • Oversee public health disease surveillance activities. • Assist and support county and local governments to procure and administer pharmaceuticals in response to emergency public health incidents. • Evaluate local requests for deployment or pre-deployment of Strategic National Stockpile (SNS) assets based on relevant threat information. • Coordinate with the Arizona Department of Agriculture on food safety & security activities. • Coordinate with local and federal agencies when the National Disaster Medical Systems (NDMS) is activated. • Coordinate with federal, state, and local authorities and the food industry on food recall activities. • Coordinate with federal, state, and local authorities to ensure the proper disposal of contaminated products and the decontamination of affected food facilities in order to protect public health. American Red Cross Grand Canyon Chapter: • Coordinate with county agencies for health-related and mental health-related issues in shelters, service centers, outreach teams, emergency assistance teams, and integrated care teams. Annex A – Emergency Support Functions 103 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #9 - Search and Rescue Primary Agency: Maricopa County Sheriff’s Office (MCSO) Fountain Hills Rural/Metro Fire Department Support Agencies: Arizona Urban Search & Rescue Task Force (US&R AZTF-1) Maricopa County Department of Public Health Maricopa County Medical Examiner’s Office Maricopa County Animal Care and Control Maricopa County Department of Emergency Management Arizona Division of Emergency Management INTRODUCTION: ESF #9 Search and Rescue aligns with ESF #9 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when County, State, and Federal ESF #9 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #9 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Search and Rescue operations may be conducted without an emergency or disaster event. In those situations, the Emergency Operations Center (EOC) may be activated to support Search and Rescue operations. Purpose: ESF #9 establishes the framework for the provision and coordination of all Search and Rescue operations to support disaster assistance missions following an emergency or disaster event. Annex A – Emergency Support Functions 104 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Scope: ESF #9 is designed to provide Search and Rescue coordination for Urban Search & Rescue (US&R) to include structural collapse, waterborne search and rescue (including swift water and dive team responses), and inland and wilderness search and rescue for missing or lost persons as part of the overall incident management effort. Aeronautical search and rescue is coordinated through the Primary Agency with the assistance of county, state or federal resources. SITUATION AND PLANNING ASSUMPTIONS Situation Town of Fountain Hills may be called upon to initiate SAR missions that require utilization of air, ground, and water rescue operations to preserve life. Responding departments must consider hazards such as fire, confined space, high angle, water or hazardous materials rescues. Responders may face added difficulties after a disaster because of extensive damage to the local infrastructure causing safety and health hazards such as downed power lines, unstable foundations or structures, and/or exposure to biohazards, toxins, and blood-borne pathogens, all of which could be complicated by severe weather conditions. Planning Assumptions Town infrastructure may sustain damage from an emergency or disaster, influencing the means and accessibility of emergency response services. An emergency or disaster event may require the prompt rescue and medical care of a substantial number of persons in life-threatening situations; depending on the complexity of the event, Town resources will quickly be overwhelmed. Disaster responses which require Search and Rescue may be difficult to coordinate effectively during the immediate post-disaster phase. The requirement for Search and Rescue during the immediate lifesaving response phase may exceed the availability of readily obtained assets; additional resources may not be available for up to 72 hours. ESF #9 Search and Rescue encourages incorporation of technical Animal Search and Rescue Teams when available. Service animals MUST be rescued with their person. Rescue of pets is a secondary priority to rescue of citizens but is authorized where it does not endanger the primary mission. CONCEPT OF OPERATIONS: In daily operations, the Fountain Hills Rural/Metro Fire Department responds to a variety of fires, vehicle accidents, and emergency medical service (EMS) assignments that may Annex A – Emergency Support Functions 105 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only involve rescue of trapped persons. In daily operations, the Maricopa County Sheriff’s Office (MCSO) is responsible for a variety of law enforcement duties as well as conducting and coordinating search and rescue operations involving missing persons. The Town of Fountain Hills Fire Chief is the primary contact point for ESF #9 SAR operations in the Emergency Operations Center (EOC). When it is determined that the scope of the incident will or has overwhelmed Town resources, the Fountain Hills EOC will contact the Maricopa County Department of Emergency Management (MCDEM) and request that county, state and/or federal Urban Search & Rescue (US&R) response systems be activated. A survival window for many victims occurs within the first 48 hours of the incident. A concentration of efforts should be directed towards locations where the greatest potential for survivors exists. ORGANIZATIONAL ROLES AND RESPONSIBILITIES: In daily operations the Fountain Hills Rural/Metro Fire Department is responsible for the search and rescue response in the Town. In daily operations, the Maricopa County Sheriff’s Office is responsible for search and rescue response in unincorporated areas. As the primary agencies, the Fountain Hills Rural/Metro Fire Department and the Maricopa County Sheriff’s Office, supported by the identified support agencies, will ensure that search and rescue response and recovery activities are completed. All ESF #9 support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All ESF #9 support resources will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. All ESF #9 asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #9 Support agencies will report to the ESF #9 Primary agencies. Information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Annex A – Emergency Support Functions 106 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Primary Agency Tasks: Fountain Hills Rural/Metro Fire Department: • When requested, the Fire Chief will go to the Town of Fountain Hills Emergency Operations Center (EOC). • Coordinate with all local, state and federal resources involved in ESF #9. • Assure that each agency involved in the Search and Rescue (SAR) mission(s) maintain authority with its jurisdiction and relay regular reports to ESF #9. • Begin to acquire the resources necessary to meet the needs of the responders. • Submit all requests for mutual-aid support through established channels and the Incident Commander will insure that resources at the scene are integrated into the established Incident Command System (ICS). • Provide a staging area for all incoming agencies to be involved in the SAR mission(s). • Establish intra-operable communications. • The Town Public Information Officer (PIO) will serve as the point of contact to the media for Town level emergencies, or if activated, ESF #15 (External Affairs). The PIO will determine locations and timing of media briefings. • Account for all equipment utilized during the mission(s). Properly record resources used and cost incurred if applicable and forward to the EOC Logistics and Finance/Administration Sections. • Will assure that all final reports and documentation shall be maintained by each agency; copies shall be provided to the EOC Finance/Administration Section for inclusion in possible reimbursement requests. MCSO: • Coordinate with Fountain Hills Rural/Metro Fire Department in SAR operations. • Provide Search and Rescue resources, equipment, and vehicles. • Coordinate with local, state and federal counterparts in SAR operations. • Provide site security and access restrictions to areas upon request. • Maintain records of expenditures and document resources utilized during response and recovery. • Channel SAR information for public release through the EOC PIO and/or the Joint Information System (JIS). Support Agency Tasks: Arizona Urban Search and Rescue Task Force: • Assist in the provision of high, medium, and steep angle rescue. • Assist in the provision of structural collapse rescue. • Assist in the provision of trench collapse rescue. Annex A – Emergency Support Functions 107 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Assist in the provision of K-9 search and rescue. • Assist in the provision of water rescue. • Assist in the provision of medical team support. Maricopa County Department of Public Health: • Provide appropriate death documentation, certification, and support to the Maricopa County Medical Examiner’s Office in surge operations up to and including co- location with Medical Examiner staff to expedite the documentation process. Maricopa County Animal Care and Control: • Maricopa County Animal Care and Control and the Arizona Humane Society, will collaborate and support the provisions outlined in the Pets Evacuation and Transportation Standards Act of 2006 to ensure providing for the care of household pets and Service Animals of individuals and agencies needing Search and Rescue support services. Medical Examiner’s Office: • Assist in recovery and care of fatalities in SAR operations. Annex A – Emergency Support Functions 108 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #10 – Hazardous Materials Primary Agency: Fountain Hills Rural/Metro Fire Department Support Agencies: Maricopa County Sheriff’s Office (MCSO) Maricopa County Environmental Services Department Maricopa County Department of Emergency Management Maricopa County Department of Public Health Arizona Department of Environmental Quality Arizona Division of Emergency Management Metropolitan Medical Response System (MMRS) Cities Town of Fountain Hills Community Services Department (as appropriate) American Red Cross Grand Canyon Chapter (as appropriate) 91st WMD Civil Support Team (as appropriate) INTRODUCTION ESF #10 Hazardous Materials aligns with ESF #10 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when County, State, and Federal ESF #10 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #10 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. This Emergency Support Function (ESF) #10 is excerpted from and referenced in the Maricopa County Local Emergency Planning Committee (LEPC) Hazardous Materials Plan. Specific operational procedures, guidelines, resource lists, and phone contacts are located in this Plan, a copy of which can be found at the Fountain Hills Rural/Metro Fire Department. Purpose: Annex A – Emergency Support Functions 109 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only The purpose of this ESF is to coordinate the public and private responses that may be required and/or requested to minimize the impact of HAZMAT accidents and/or incidents on health, safety, property, and the environment; and to minimize the exposure of the populace to the effects of an accidental release of HAZMAT through the establishment of effective warning, evacuation, decontamination, and recovery procedures. Relationship to Other Plans - This ESF has been developed to comply with Superfund Amendments and Reauthorization Act (SARA), Title III, planning requirements and to provide guidance for response to accidents and/or incidents involving HAZMAT in general, and specifically those Extremely Hazardous Substances (EHS) identified by the U.S. Environmental Protection Agency (EPA). Title III of the Superfund Amendments and Reauthorization Act (SARA) of 1986, Emergency Planning and Community Right-to-Know Act (EPCRA) (Public Law 99-499) was enacted to provide local governments the authority to gather information concerning chemical hazards in the community, to plan for response to incidents involving those chemical, and to provide a means for the general public to obtain information concerning Hazardous Materials in their community. EPCRA Compliance Monitoring - The Fountain Hills Rural/Metro Fire Department maintains records of facilities in and near the Town of Fountain Hills which store reportable quantities of hazardous materials. Facilities storing HAZMAT may be located in close proximity to schools, hospitals, nursing homes, essential government services, and other entities. A HAZMAT accident or incident could require that emergency responders provide these nearby entities with additional assistance during the incident if a health hazard is suspected. Arizona State Homeland Security Strategic Plan – The goals and objectives of this plan are to protect Critical Infrastructure and Key Resources (CIKR) owned and operated by the public and private sectors. The State of Arizona has established specialized HAZMAT Response Units (listed below) that are available to assist local governments. State HAZMAT Response Unit leaders will act as State On-Scene Coordinators (SOSC) during response activities. • The Arizona Department of Public Safety (DPS), Hazardous Materials Unit, is designated as the SOSC for HAZMAT highway and rail transportation incidents. • The Arizona Department of Environmental Quality, Emergency Response Unit, will act as SOSC for fixed facility and non-transportation incidents. • The Arizona Radiation Regulatory Agency (ARRA) will assume the role of SOSC for all incidents where radioactive materials are of primary concern. Scope: ESF #10 is designed to coordinate HAZMAT operations in order to rapidly identify, contain, and mitigate a HAZMAT release; rescue, decontaminate and treat victims Annex A – Emergency Support Functions 110 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only exposed to the hazard; limit damage and effectively protect emergency responders and the public. SITUATION AND PLANNING ASSUMPTIONS Situation Hazardous Materials are transported by a variety of methods including, but not limited to: pipeline, container, rail, truck, and car. Each represents a significant, different consequence when it leaves its container. The response to each type of incident varies by the severity and form of release (e.g. liquid or vapor). An emergency or disaster event will require coordinating local HAZMAT operations. The Fountain Hills Rural/Metro Fire Department is responsible for the coordination and application of Town resources to support the Town of Fountain Hills during a HAZMAT incident. If necessary, specialized HAZMAT response teams or response organizations may be brought in to assist on-scene in response to and mitigation of the release of a hazardous material. Planning Assumptions An accidental release of HAZMAT could pose a threat to the local population or environment and may require the evacuation of citizens at any location within the Town of Fountain Hills. In most HAZMAT situations, individual department personnel and equipment provided through mutual aid agreements may be adequate to respond to any disaster. However, if the Town has exhausted all of its resources and a local disaster emergency declaration has been made, county, state and federal resources may be made available. The amount of time available to assess the scope and magnitude of the incident will have a profound effect on the protective actions (evacuation or shelter-in-place) recommended. In the event of a serious or widespread HAZMAT incident, many members of the public within the high risk area (when identified) may choose to evacuate spontaneously without official orders or recommendations; some may choose private accommodations on their own when an evacuation is ordered or recommended. However, for planning purposes, reception and care resources should be identified for the Fountain Hills population within the risk area. If evacuation is precluded, shelter-in- place instructions will be issued utilizing all communication channels available (e.g., audio, visual, text, etc.) to notify the whole community. HAZMAT may enter and contaminate water supplies, irrigation systems, or sewage systems, necessitating shutdown of such facilities until they can be decontaminated. Town infrastructure may sustain damage, which could influence the means and accessibility for HAZMAT response. Annex A – Emergency Support Functions 111 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only CONCEPT OF OPERATIONS: The Fountain Hills Rural/Metro Fire Department is the Primary agency for ESF #10. The first department unit on the scene will alert other responders regarding the status of the situation. Fountain Hills Rural/Metro Fire Department will establish a Unified Command Post and control operations at the scene of the incident. The Incident Commander is responsible for advising decision-makers about the risks associated by the threat and recommending methods for response and immediate actions. The Maricopa County Sheriff’s Office will secure the incident scene. ORGANIZATIONAL ROLES AND RESPONSIBILITIES: In daily operations, the Fountain Hills Rural/Metro Fire Department responds to incidents in the Town involving hazardous materials. The goal of the Town’s responding forces is to stabilize the incident, leaving clean-up operations to hazardous materials specialists. All ESF #10 organizations are responsible for development of internal Standard Operating Procedures (SOPs) that support ESF #10 and EOC operations. All Hazardous Materials support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All ESF #10 support resources will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. All ESF #10 asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #10 Support agencies will report to the ESF #10 Primary agencies. Information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks: Fountain Hills Rural/Metro Fire Department: • Establish a Unified Command post in conjunction with the Maricopa County Sheriff’s Office to control operations at the scene of a HAZMAT incident. Annex A – Emergency Support Functions 112 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Determine the type of hazardous material, identify the scope of the incident, and request technical assistance as needed: • Monitor all responders for exposure to hazardous materials. • Secure contamination source(s) and affected areas. • Establish decontamination sites. • Identify and implement actions to resolve the hazardous materials incident for life safety priorities. • Conduct containment and decontamination operations. • Identify populations and locations at risk. • Develop plans, procedures, and protocols to manage evacuations, shelter-in-place, and/or restriction of movement operations. • Assist in removal of affected individuals from incident site. • Coordinate rescue efforts with law enforcement to ensure safety of rescuers and citizens. • Provide Personal Protective Equipment (PPE) based upon hazard analysis and risk assessment. • Maintain records of facilities in and near the Town of Fountain Hills that store reportable quantities of hazardous materials. Support Agency Tasks: Maricopa County Sheriff’s Office (MCSO): • Establish a Unified Command post in conjunction with the Fountain Hills Rural/Metro Fire Department to control operations at the scene of a HAZMAT incident. • Control access to the immediate incident site for safety and limit entry to authorized personnel only. • Perform traffic control in and around the incident site and along identified evacuation routes. • Assist in the evacuation of citizens when requested by the Unified Command. Maricopa County Air Quality Department: • Be POC for environmental concerns that involve the county. • Provide subject matter experts for proper management of air-borne or aerosolized hazardous materials. • Assist other EOC units, branches, and sections. Maricopa County Department of Emergency Management: • Staff the County EOC. Maricopa County Department of Public Health: • Assist other EOC units, branches, and sections. Annex A – Emergency Support Functions 113 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Arizona Department of Environmental Quality: • Assume the role of State On-Scene Coordinator (SOSC) for environmental emergencies. • Provide subject matter experts for proper management and disposal of hazardous materials. • Be point-of-contact (POC) to the Federal On-Scene Coordinator. Arizona Division of Emergency Management: • Act as liaison with home agency to support emergency operations. Metropolitan Medical Response System (MMRS) Cities: • Act as liaison with home agency to support emergency operations. Fountain Hills Community Services Department • Coordinate with American Red Cross to provide for evacuation, sheltering and potential prolonged management of displaced residents. • Maintain records of expenditures and document resources utilized during response and recovery operations. American Red Cross Grand Canyon Chapter: • Coordinate with Fountain Hills Community Services Department to provide for evacuation, sheltering and potential prolonged management of displaced residents. The 91st WMD Civil Support Team (if activated by ADEM): • Provide rapid confirmatory analysis of chemical and radiological hazards. Annex A – Emergency Support Functions 114 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #11 – Agriculture & Natural Resources Primary Agencies: • Maricopa County Department of Public Health • Maricopa County Environmental Services • Maricopa County Parks and Recreation Department Support Agencies: • Arizona Department of Agriculture • Arizona Department of Environmental Quality • U.S. Department of Agriculture INTRODUCTION: ESF #11 Agricultural and Natural Resources aligns with ESF #11 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF supports the plans to control and eradicate any outbreaks of a highly contagious or economically devastating animal/zoonotic diseases, or any outbreak of an economically devastating plant pest or disease; ensure the safety and security of the commercial food supply; protect natural and cultural resources, and historic property resources. This ESF involves preparedness, response, recovery, and mitigation of ESF #11 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose: The purpose of ESF #11 is to coordinate resources to prevent and address environmental health risks in order to ensure the public health. ESF #11 operates in conjunction with ESF #8 to ensure that food and public water supplies are safe. ESF #11 monitors plant and animal diseases in coordination with State and Federal agencies on incidents where animal, veterinary, or wildlife issues arise. Annex A – Emergency Support Functions 115 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Scope: This ESF addresses the control and eradication of an outbreak of a highly contagious or economically devastating animal and plant disease, assurance of food safety and food defense, and the prevention, detection, and response to food-borne illnesses. SITUATION AND PLANNING ASSUMPTIONS Situation The transportation of plants, animals, and animal products in and out of Maricopa County and the potential threat of agro-terrorism increases the need for vigilance in order to reduce vulnerability to the consequences of an outbreak of plant or animal disease. Planning Assumptions Local livestock producers, dairymen, feedlot operators, poultry farmers, equine, and swine producers with Maricopa County will be the first to notice an unusual condition/disease in their animals. Many of these producers will consult with their veterinarian. Others may contact the State Department of Agriculture, the State Veterinarian’s Office, or the Arizona Veterinary Diagnostic Laboratory at the University of Arizona at Tucson, or a private laboratory. A widespread outbreak of disease or infestation in this industry would have a major impact on the economy of Maricopa County and surrounding counties, as well as the State of Arizona. See the current Maricopa County Emergency Operations Plan; Annex A, ESF #11, for more detailed information. CONCEPT OF OPERATIONS: In daily operations, the Maricopa County departments of Environmental Services and Public Health provide a wide array of community preparedness programs and services with a focus on the public’s health and well-being. These agencies are the Primary agencies for ESF #11. They coordinate situational response efforts with the Support agencies through the Maricopa County Emergency Operations Center (EOC). ORGANIZATIONAL ROLES AND RESPONSIBILITIES: An aggressive and proactive response by the Primary Agencies ensures the safety and security of the commercial food products following an incident. For situations that primarily impact public health, the Department of Public Health will be the Primary agency; examples include human epidemics of vector-borne or zoonotic diseases. Annex A – Emergency Support Functions 116 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only For situations that are primarily food and/or water borne, the Department of Environmental Services will be the Primary agency; examples include large-scale food or water-related outbreaks. For situations that primarily impact wildlife, the Parks and Recreation Department will be the Primary agency. Primary Agency Tasks: Each Primary agency will Monitor reports of food and/or water contamination and respond as required by department directives and protocols. Each Primary agency will ensure full coordination of activities with other groups to assist in the development and maintenance of situational awareness. Support Agency Tasks: Each Support agency will assist the Primary agencies and respond as required by department directives and protocols. Annex A – Emergency Support Functions 117 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #12 - Energy Services Primary Agency: Town of Fountain Hills Development Services Department Support Agencies: Town of Fountain Hills (All Departments & Divisions) Maricopa County Sheriff’s Office Salt River Project (SRP) Southwest Gas Other Public/Private Utility Companies Arizona Corporation Commission Maricopa County Department of Emergency Management Arizona Division of Emergency Management INTRODUCTION: ESF #12 Energy Services aligns with ESF #12 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF serves as the coordination mechanism when county, state, and federal ESF #12 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #12 activities before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as to provide support, resources, program implementation, and services that are most likely needed to save lives, protect property and the environment, and to restore essential services and critical infrastructure following an emergency or disaster. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose: ESF #12 describes policies and procedures for providing, maintaining, and restoring energy services that were interrupted, damaged, or destroyed during and after an emergency or disaster event. ESF #12 also provides for the coordination of Energy support to affected areas via local, state, federal and private resources, to include technical assistance, inspection, evaluation, repair, debris removal, and maintenance of utility services. Annex A – Emergency Support Functions 118 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Scope: ESF #12 collects, evaluates, and shares information on energy system damage and estimations on the impact of energy system outages within affected areas. The term “energy” includes producing, refining, transporting, generating, transmitting, conserving, building, distributing, and maintaining energy systems and system components. Additionally, ESF #12 provides information concerning the energy restoration process such as projected schedules, percent completion of restoration, geographic information on the restoration, and other information as appropriate. Situation and Planning Assumptions Situation Loss of electric power is the most common problem after almost any type of incident, whether natural or manmade. Loss of power can have devastating immediate and long- term effects on individuals and the community, halting pipeline delivery of gasoline, diesel, and other fuels. We rely on power to cool our homes, supply potable water, transport us to and from our jobs, keep us in communication, complete credit card and ATM transactions, and provide all of the health and safety resources we need. We also rely on power to respond to a disaster: to get fire, police, and other emergency workers to the incident and to fuel their equipment once they get there. ESF #12 addresses the disruption of key utilities that provide energy and essential services and identifies the supporting resources needed to restore energy systems provide for restoration and/or temporary measures to sustain life safety energy needs. Planning Assumptions The suddenness and devastation of a disaster may sever or impair key energy lifelines, constraining supply in an affected area, and most likely adversely impacting adjacent areas. The emergency or disaster may cause shortages in energy supplies by disrupting electricity transmission, creating natural gas/propane shortages, severing fuel supply methodologies, or increasing energy use in general. An energy emergency occurs whenever supplies of fuels or electricity are inadequate to meet demand. An energy emergency can include acute shortages caused by power outages and flow disruptions, and chronic shortages caused by panic buying of fuels and electricity. Fuel shortages can be caused by imbalances in supply and distribution, and not necessarily as the result of a natural or human-caused event. Unexpected operational failure of an energy system, or unusual economic or international political events, can also cause significant disruptions in energy supplies. A shortage of energy in one form can cause shortages in other sources. Delays in the production, refining, and delivery of petroleum-based products may occur as a result of loss of commercial electric power, reducing the supply of energy products. Sharp and sudden increase of energy product pricing could result from a curtailment of energy stock and supplies. Annex A – Emergency Support Functions 119 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Widespread and prolonged energy product shortages will affect transportation, communications, essential government functions, and perhaps emergency operations. Standard Operating Procedures (SOPs) must be developed to manage power outages for traffic signals, water delivery, wastewater collection, communications systems, and other services that are power dependent. CONCEPT OF OPERATIONS: In daily operations, the Fountain Hills Development Services Department is responsible for the maintenance of roadways and traffic-control devices; maintenance of public facilities; maintenance of Town-owned washes, dams, medians and open space; and protecting the health, safety and well-being of the public by assuring properly designed and constructed infrastructure. The Primary agency, the Development Services Department, will coordinate with public and/or private utility companies and other ESF Support agencies to provide information for Town-level assessment, response, recovery and restoration operations and the provision of emergency power to support immediate response operations that impact the citizens of the Town of Fountain Hills. In the Town of Fountain Hills, public and/or private utility providers include: Salt River Project (electricity), Southwest Gas (natural gas), Chaparral City Water Company (water), and Fountain Hills Sanitary District (wastewater). Periods of prolonged excessive heat during an extended power outage would deprive large segments of the population of access to air-conditioning, which could result in life- threatening situations for individuals in Fountain Hills. The Primary agency, in coordination with other Town departments, may establish cooling centers for the duration of the emergency for its citizens. A citizen hotline will be operated by the Town to provide information on: location of designated cooling centers, hours of operation, and methods of transportation. Hotline operators will work with other Town departments to arrange transportation for citizens who cannot transport themselves. Prioritization of the restoration of all services will include consideration of the weather and the impact that the loss of service is having on the general public to include; families, children, those individuals with access and functional needs as well as unique populations such as schools, managed care facilities, etc. ORGANIZATIONAL ROLES AND RESPONSIBILITIES: The Primary agency serves as the focal point for issues and policy decisions relating to energy response and restoration efforts. The Primary agency collects, assesses, and provides information on energy supply, demand, and market impacts. The information that ESF #12 provides helps other ESFs determine what resources are needed (e.g. water, ice, food, shelter) and where to locate them. Electric outage and restoration information is used to plan for and provide needed resources, and to make decisions on the placement (and later removal) of temporary electricity-generating equipment. Annex A – Emergency Support Functions 120 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only While the private sector normally takes the lead in the rapid restoration of infrastructure related services after an incident occurs, ESF #12 coordinates repair and restoration through legal authorities and waivers. The Primary agency, in coordination with the Policy Group and ESF #12 Support agencies, will determine Town fuel resource priorities for Town operations; advise on priorities for energy restoration and supply, and provide guidance on the conservation and efficient use of energy. Energy-related information for public release will be channeled through the EOC Public Information Officer (PIO). Asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Primary Agency Tasks: Town of Fountain Hills Development Services: • Assess risk management for disruption of services in Town-owned and/or Town –controlled facilities. • Determine whether operational changes are to be implemented to conserve energy. • Review all water/wastewater treatment facilities and sewer lift/booster stations to verify electric generation. • Monitor all areas of the sewer system for overflows. • Account for areas that have low water pressure due to the power outage and compensate with electricity generation at pumping facilities. • Mobilize required manpower and equipment to operate electricity generation facilities at water treatment and pumping facilities and monitor pressures in the water distribution system. • Monitor for environmental impacts of disruption of energy systems. • Monitor and prioritize requests for service of Town-controlled utilities. • Determine needs to maintain and make provision for fleet resources used in response to loss of energy systems. Support Agency Tasks: Annex A – Emergency Support Functions 121 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Public/Private Utility Companies: • Provide liaison personnel to the Town of Fountain Hills EOC when requested. • Conduct repair and maintenance operations until restoration of all service is complete. • Provide the Primary agency with information on energy conservation, mitigation impacts, and restoration forecasts for release through the Joint Information System. Maricopa County Sheriff’s Office: • Assist in the movement of portions of the population of Fountain Hills to designated cooling centers. Town of Fountain Hills Community Services: • Designate, open and manage cooling centers as needed. • Coordinate with ESF #6 support agencies to manage the cooling centers. • Establish and operate a citizen information hotline to inform the public of: o Location of cooling centers. o Hours of operation. o Transportation options • Assist in the movement of portions of the population (Town of Fountain Hills) to cooling centers. Annex A – Emergency Support Functions 122 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #13 – Public Safety and Security Primary Agency: Maricopa County Sheriff’s Office (MCSO) Support Agencies: Local Jurisdictional Law Enforcement Arizona Department of Public Safety (DPS) Arizona Counter Terrorism Information Center (ACTIC) INTRODUCTION ESF #13 Public Safety and Security aligns with ESF #13 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when County, State, and Federal ESF #13 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #13 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose ESF #13 is designed to maintain law and order, to provide public warning, to provide for the security of critical facilities and supplies, to provide for safety on the scene of a disruptive incident, to effect the evacuation of threatened areas, to provide traffic and access control to evacuated areas or critical facilities, to assist with search and rescue operations, and to assist with identification of the dead. Scope ESF #13 is designed to provide public safety coordination as part of the overall incident management including critical infrastructure protection, security, and public safety in both pre-incident and post-incident situations. SITUATION AND PLANNING ASSUMPTIONS Situation An emergency or disaster event will require extra effort by the Maricopa County Annex A – Emergency Support Functions 123 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Sheriff’s Office (MCSO) to maintain law and order, protect life and property, provide traffic control and law enforcement support, coordinate mutual aid requests, and provide site security for essential facilities/supplies. Planning Assumptions During and after any emergency or disaster, the Maricopa County Sheriff’s Office (MCSO) is the primary law enforcement agency in the Town of Fountain Hills. An incident will generate events, which will tax the law enforcement efforts and protection of life and property. The Maricopa County Sheriff’s Office must be prepared to enlist support from other law enforcement agencies during emergency situations. CONCEPT OF OPERATIONS: The Maricopa County Sheriff’s Office is responsible for the maintenance of command structures, tracking of their personnel and resources, and maintaining a list of available personnel and resources for future activation. Any auxiliary forces that are activated for service will work directly under the supervisory authority of Maricopa County Sheriff’s Office. ORGANIZATIONAL ROLES AND RESPONSIBILITIES: All Public Safety and Security support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All Public Safety and Security support resources will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. All Public Safety and Security asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #13 Support agencies will report to the ESF #13 Primary agencies. Information for public release will be channeled through the EOC Public Information Officer (PIO). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Annex A – Emergency Support Functions 124 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Primary Agency Tasks: Maricopa County Sheriff’s Office (MCSO): • Act as lead agency for ESF #13. • Provide liaison support to the Town EOC as required. • Assist in traffic control actions. • Assist in specialized search and rescue operations in cooperation with the Fountain Hills Rural/Metro Fire Department. • Provide security detail support for Town facilities, institutions, services, officials and resources. • Develop policies and processes to enhance sharing of intelligence information within and between regions, states, federal and local agencies. • Support federal intelligence and surveillance information collection. • Produce strategic intelligence and surveillance information and products in cooperation with ACTIC. • Receive and disseminate law enforcement intelligence relating to the incident or emerging threats. • Collect, analyze, integrate, evaluate, and interpret intelligence and surveillance information. • Identify regional concerns and threats. • Assist in regional development of indications and warnings in cooperation with ACTIC. • Support incident response operations. • Secure and preserve the incident scene. • Develop and implement additional layers for defense and/or detection, including training and procedures for integration with local and regional law enforcement in chemical, biological, radiological, nuclear environmental (CBRNE) preventive measures such as inspections, surveillance, security, counterintelligence, and infrastructure protection. • Develop and implement training and procedures to enable Sheriff’s Office deputies to recognize the presence of CBRNE materials, including tools and equipment to detect the presence of CBRNE materials during emergency responses. • Assist in the evacuation of individuals with access and functional needs and any other citizens that need assistance in the evacuation process. • Secure critical infrastructure sites. • Assist in development and implementation of buffer zone protection plans. • Develop procedures for civil disturbance response. • Develop a plan to receive and process mass arrests. Annex A – Emergency Support Functions 125 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Support Agency Tasks: Arizona Department of Public Safety (DPS): • Respond as the Arizona Weapons of Mass Destruction (WMD) HAZMAT Evidence Collection Team if activated. • Arrest, without a warrant, any person who is the driver of or a passenger in any vehicle operated or standing on a state highway that the officer has reasonable cause to believe is guilty of a felony. • In the event of a riot, or other civil disorder, and upon the request of the chief executive of the Town of Fountain Hills, the Governor may order the DPS to enforce criminal laws in the area affected by the riot/disturbance. Arizona Counter Terrorism Information Center (ACTIC): • Provide real-time counter terrorism intelligence. • Coordinate with local law enforcement to respond to suspect terrorist activity. Annex A – Emergency Support Functions 126 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #14 –Recovery and Mitigation Primary Agency: [Human Services and Economic Development] Town of Fountain Hills Administration Department [Infrastructure Recovery] Town of Fountain Hills Development Services Support Agencies: [Human Services and Economic Development] Town of Fountain Hills – Community Services Department [Infrastructure Recovery] Maricopa County Sheriff’s Office (MCSO) Fountain Hills Rural/Metro Fire Department Town of Fountain Hills - All Departments American Red Cross Grand Canyon Chapter Maricopa County Department of Public Health Maricopa County Department of Emergency Management Arizona Division of Emergency Management INTRODUCTION ESF #14 Recovery and Mitigation aligns with ESF #14 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF will allow for cohesiveness when county, state, and federal ESF #14 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #14 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose: The purpose of ESF #14 is to provide for the coordination of Recovery and Mitigation support to affected public members following an emergency or disaster in Fountain Annex A – Emergency Support Functions 127 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Hills. Recovery missions may include assistance from state and federal governments in the areas of housing, business and employment, community infrastructure, and social services. Mitigation activities are meant to lessen or eliminate the long-term impacts of a disaster. Scope: If the state determines that the damage and impact of a disaster are beyond its capabilities, state officials will request FEMA Region IX to conduct a joint Preliminary Damage Assessment (PDA) with state and local officials; the State is responsible for requesting and coordinating federal PDA participation. Data compiled by local governments will determine local problems and needs. The information obtained by the PDA teams will be used to document that the disaster is beyond state and local capabilities, and to support the Governor’s request for federal assistance. ESF #14 Recovery assistance and support will vary depending on an assessment of incident impact(s), the magnitude and type of event, and the stage of recovery efforts. Recovery assistance and support in the event of a State Declaration of Emergency may include Public Assistance (PA) support to political subdivisions and state agencies. Recovery assistance and support in the event of a Federal Declaration can include Public Assistance (PA) support to political subdivisions, state agencies, and certain private non-profit agencies, as well as Individual Assistance (IA) support to individuals, households, and families. ESF #14 Recovery activities are divided into two areas of concentration: Human Services and Economic Recovery (to address human and business community needs) and Infrastructure Recovery (to address restoration of public infrastructure). Human Services and Economic Recovery activities enable those impacted by an emergency or disaster event to begin the process of rebuilding their homes, replacing property, resuming employment and restoring their businesses. Infrastructure Recovery activities allow for the repairing, rebuilding, or relocating of public infrastructure. Mitigation activities after a disaster event will assist the local jurisdiction in reducing the future impart of hazards, although the goal is to mitigate hazards prior to a disaster occurring. Pre-identified hazards in Fountain Hills, along with recommended mitigation activities, can be found in the Jurisdictional Summary for the Town of Fountain Hills located in the Maricopa County Multi-Jurisdiction Hazard Mitigation Plan (2009). SITUATION AND PLANNING ASSUMPTIONS Situation Disaster recovery typically occurs in phases, with initial efforts dedicated to helping those affected meet immediate needs for housing, food, and water. As homes and Annex A – Emergency Support Functions 128 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only businesses are repaired, people return to work and communities continue with cleanup and rebuilding efforts. Many government agencies, voluntary agencies, and the private sector cooperate to provide assistance and support. Planning Assumptions Recovery activities may be concurrent with response activities, search and rescue missions, lifesaving activities, emergency stabilization measures, and /or criminal investigations (in the event of a terrorist incident). Individual Assistance provided under this ESF can build upon but will not duplicate the assistance provided through ESF #6 (Mass Care). Individual assistance under this ESF will continue short-term recovery efforts through the long-term recovery required for some impacted survivors. Individuals and families may be left homeless and have temporary and permanent housing as an “unmet” need requiring consideration in long-term recovery. Individuals and families may have no insurance or insufficient coverage to properly address damages to, or loss of, personal property. CONCEPT OF OPERATIONS: The Mayor of the Town of Fountain Hills may proclaim a local emergency (A.R.S. Section 26-311) when an emergency situation is, or is likely to be, beyond the response capability of the Town. A declared local emergency permits Town Government to set aside normal procedures of government in deference to the emergency. A written declaration is the vehicle by which assistance can be obtained from state and federal agencies. The declaration should be issued upon receipt of sufficient supportive information and forwarded to the Maricopa County Department of Emergency Management (MCDEM), or the County EOC (if activated). If the emergency is of sufficient magnitude and all county resources are expended, MCDEM will recommend to the Chairman of the Board of Supervisors that the County declare an emergency. The County’s emergency declaration will then be forwarded to the Arizona Division of Emergency Management with a request that the Governor declare a State of Emergency. Financial and other public assistance, but no individual assistance, may be made available when the Governor declares a State of Emergency. The Fountain Hills Administration Department is the lead agency for ESF #14 and will monitor and report on long term recovery activities throughout assessment, response and recovery. The designated Applicant Agent for the Town of Fountain Hills is the authorized agent for the purpose of obtaining Federal and State Emergency Management funds. The Applicant Agent is authorized to execute all contracts, certify completion of work, request payments and prepare all documentation related to Federal Emergency Management Agency (FEMA) and Arizona Division of Emergency Management (ADEM) funding requirements. Annex A – Emergency Support Functions 129 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only The Town of Fountain Hills will develop damage assessment teams to conduct damage assessments. The Damage Assessment Coordinator assists in the processing of damage assessment information, debris removal operations, requests for state and federal assistance, and assists with the administration of individual and public assistance programs. The long-term recovery needs of access and functional needs populations will be coordinated as part of the whole community response in the development of a recovery plan. The establishment of an Unmet Needs Committee, activated by the Volunteer Organizations Active in Disaster (VOAD) and including the faith-based community, will be requested to develop a recovery plan and funding structure. VOAD leadership will establish an Unmet Needs Center to assist the public in accessing the provided services. Long-term environmental restoration issues such as soil, water, and reforestation, will be coordinated with the appropriate agencies to assess impacts and to develop restoration plans with private and government partners. Historic and cultural site restoration will be coordinated with the State Historic Preservation Office. Recovery assessment, plans and activities will be coordinated by the Primary Agency for each area of concentration and will involve the appropriate Support agencies as well as any other governmental or private industry partners that can best assist in the recovery effort. ORGANIZATIONAL ROLES AND RESPONSIBILITIES: All organizations involved in disaster recovery are responsible for the development of internal Standard Operating Procedures that support ESF #14 activities and EOC operations. ESF #14 organizations will be activated by the EOC for assessment, response, and recovery operations based on the needs of the emergency. All Recovery and Mitigation support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All Recovery and Mitigation support resources will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. All Recovery and Mitigation asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. The Primary agency will report to the EOC Operations Section Chief, and may be assigned as the Branch Coordinator or Unit Leader. ESF #14 Support agencies will report to the ESF #14 Primary agencies. Information for public release will be channeled through the EOC Public Information Officer (PIO). Annex A – Emergency Support Functions 130 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. The designated Applicant Agent for the Town of Fountain Hills is the authorized agent for the purpose of obtaining Federal and State Emergency Management funds. The Applicant Agent is authorized to execute all contracts, certify completion of work, request payments and prepare all documentation related to Federal Emergency Management Agency (FEMA) and Arizona Division of Emergency Management (ADEM) funding requirements. Primary Agency Tasks: Town of Fountain Hills Administration Department: • Be assigned as the lead for ESF #14 and assign a representative to the EOC. • Coordinate Town-wide damage assessment and recovery efforts. • Make recommendations to the Town Manager concerning requests for state disaster declarations. • Supply technical information, advice, and assistance in procuring available federal and state emergency assistance. • Assign Town departments to provide personnel to serve on damage assessment or mitigation teams based upon the nature of the disaster. • Provide damage assessment/recovery training to participating Town departments. • Coordinate closely with state and federal personnel in the Joint Field Office (JFO) and at the site of the disaster for assessment and recovery activities. • Provide regular updates of information to the Public Information Officer (PIO) and ESF #5 for use in the development of information packets, briefing information, displays, news releases, etc. • Support Development Services in organizing and managing the damage assessment inspection process of residential and public property and private businesses (see Support Annex B – Damage Assessment). Support Agency Tasks: Town of Fountain Hills Development Services Department: • Provide building inspectors to assist in damage assessment operations. • Provide technical expertise relating to damaged structures and building condemnation procedures. Annex A – Emergency Support Functions 131 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Coordinate technical assistance in planning for contaminated debris management and environmental remediation. • Coordinate technical advice in hazardous debris management. • Coordinate the appropriate support and resources to assist in energy infrastructure restoration. • Provide damage assessment personnel to inspect electrical, plumbing, and HVAC components of Town facilities, then to private buildings as needed, and to provide custodial services to Town buildings. • Procure resources and/or contracts to support long-term Town recovery. • Coordinate the dissemination of information on state and federal emergency assistance available to public and private agencies, organizations, individuals, and families. • Review and verify damage assessment and assistance information. • Assist in the coordination of debris removal. • Coordinate the clearance of roadways in accordance with priorities established by the recovery plan. Maricopa County Sheriff’s Office (MCSO): • Assist in the provision of security during recovery operations and activities. Fountain Hills Rural/Metro Fire Department: • Assist other EOC units and branches during recovery operations and activities. Town of Fountain Hills Community Services: • Designate, open and staff shelters as needed. • Provide fixed feeding, mobile feeding, and snacks to disaster victims and responders. • Assist with the distribution of potable water and ice. • Assist with distribution of appropriate bulk materials for disaster relief. • Provide disaster welfare information services when requested. • Assist with damage assessment of homes and share damage assessment information with the Emergency Operations Center (EOC). • Provide assistance to disaster victims to recovery information, listings, referrals, and financial assistance. • May provide emotional first aid at shelters, emergency aid stations, integrated care teams, outreach teams and service centers. • Coordinate with American Red Cross to provide for evacuation, sheltering and potential prolonged management of displaced residents. • Maintain records of expenditures and document resources utilized during response and recovery operations. American Red Cross Grand Canyon Chapter: Annex A – Emergency Support Functions 132 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only • Coordinate with Fountain Hills Community Services Department to provide for evacuation, sheltering and potential prolonged management of displaced residents. Maricopa County Department of Emergency Management: • Assist in the coordination and/or provision of personnel and resources in support of recovery operations. Arizona Division of Emergency Management: • Assist in the coordination and/or provision of personnel and resources in support of recovery operations. • Provide financial assistance through public and individual assistance programs and/or loans. All Other Town Departments: • Serve on damage assessment and/or mitigation teams as requested. • Provide personnel to temporarily support recovery activities as requested by the Town of Fountain Hills EOC. Annex A – Emergency Support Functions 133 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only ESF #15 – External Affairs Primary Agency: Town of Fountain Hills Administration Department Support Agencies: Town of Fountain Hills – All Departments and Divisions Maricopa County Sheriff’s Office Maricopa County Department of Emergency Management Arizona Division of Emergency Management INTRODUCTION ESF #15 External Affairs aligns with ESF #15 in the Maricopa County Emergency Operation Plan (EOP), the State of Arizona Emergency Response and Recovery Plan (SEERP), and the National Response Framework. This ESF serves as the coordination mechanism for when County, State, and Federal ESF #15 resources are activated. This ESF involves preparedness, response, recovery, and mitigation of ESF #15 services before, during, and after an emergency or disaster event. To support these activities, the ESF structure requires the identification of Primary and Support agencies. These agencies are pre-identified in order to initiate, develop, and maintain preparedness and training activities as well as response procedures. A significant responsibility of the Primary agency is communication. Consistent communication between the Primary and Support agencies will build a working relationship prior to any event. Purpose The purpose of ESF #15 - External Affairs is to coordinate communications to various audiences. Scope ESF #15 is designed to describe how emergency public information will be managed in the event of an incident that threatens or impacts the Town of Fountain Hills by addressing the organization, direction, and control of public information personnel and the coordination of public information to minimize public confusion and to ensure consistency of message. Annex A – Emergency Support Functions 134 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only SITUATION AND PLANNING ASSUMPTIONS Situation During a disaster the means of dispersing public information to citizens may be overwhelmed by demand and/or damage. Town, county, or state assistance may be required to supply critical information to victims, responders, recovery personnel, and members of the media. In addition, following a disaster, information may often be vague, erroneous or contradictory. Town, state, and federal public information personnel will work in cooperation and coordination with one another to ensure that precise, accurate, and verified emergency public information is released to the public and representatives of media. Planning Assumptions Emergency situations will create an urgent demand for public information and intense interest from the news media. Some events may be of long duration, requiring the commitment of significant resources to supply information and materials to commercial news media and other distribution channels, including public and private web sites. Cooperation among all impacted agencies and jurisdictions may be critical. “Emergency Information” describes conditions, impacts and emergency response activities during an incident. “Emergency Instructions” include actions recommended to protect health, safety and property. To function efficiently in an emergency, Public Information Officers (PIOs) must have cooperation and guidance from Subject Matter Experts (SME). Every agency involved in response and recovery has an obligation to supply information to PIO staff and support good public information based on their knowledge of operations and technical subjects, including health and safety risks. CONCEPT OF OPERATIONS Depending upon the severity of the emergency, Public Information Officers (PIOs) from other local or state agencies may also be requested to provide support during Town emergency operations. The method for communicating with the whole community will be determined based on the channels available including but not limited to communicating to those with sight or hearing impairments, as well as unique populations such as schools, hospitals, managed care facilities, group homes, etc. The location and accessibility status of Reception and Care or Evacuation Centers and Disaster Shelters will be included in public announcements to include services available like back-up power and refrigeration for medicines. Should the situation require the alerting, warning or evacuation of the public, Fountain Hills PIOs will utilize all communication channels available (e.g., audio, visual, text, etc.) to notify the whole community. Additional modes of communicating emergency public Annex A – Emergency Support Functions 135 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only information to those that speak a language other than English, those with access and functional needs, custodial institutions, schools, and assisted living facilities will be provided based on the ability of people to receive, act on, or understand emergency alerts and warnings. Information will be provided so that everyone can receive the information clearly and in a timely manner. This includes warnings in languages other than English, warning for those with access and functional needs and warning to unique populations so they can make decisions about what steps they need to take to ensure their safety. The Town Manager, or his appointed representative operating out of the EOC Policy Group during Town-level emergencies, has ultimate control over the release of emergency public information. ORGANIZATIONAL ROLES AND RESPONSIBILITIES All ESF #15 support resources will be controlled and assigned from the Fountain Hills Emergency Operations Center (EOC). All ESF #15 support resources will be used on a priority basis to save lives and property. The assets available to this ESF will be used to assist emergency operations for the incident. All ESF #15 asset deployments and recalls by the Fountain Hills EOC will be tracked on the appropriate Incident Command System (ICS) forms or web-based crisis information management system. Information will be collected through the EOC Operations Section and forwarded to the EOC Finance/Administration Section. The Public Information Officer will report to the Emergency Management Coordinator. Information for public release will be channeled through the EOC Public Information Officer (PIO). ESF #15 Support agencies will report to the ESF #15 Primary agency. The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Annex A – Emergency Support Functions 136 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Primary Agency Tasks: Town of Fountain Hills Administration Department: • Conduct initial public information activities from the EOC or other designated area. • Gather information about the incident, the response, and the emergency information to be provided to the public. • Prepare media releases to provide the public with updated or new emergency information. • Disseminate media releases according to plans and procedures. • Provide the media with briefings on significant events in a coordinated, complete, accurate, and timely manner. • Monitor media reports for accuracy to identify items that may cause a misunderstanding of emergency instructions to the public or that misrepresent the response. • Arrange use of a facility for media briefings, prepare graphic materials, such as video or still photos, and copies of news releases, and announce the time and place for the briefing in sufficient time to permit media coverage. • Maintain a log of all media inquiries. • Provide scripted messages to staff members and conduct staff briefings. • Provide to the public, via media outlets, the telephone number for inquiries regarding the incident. • Provide required reports of activities to ESF #5 team for inclusion in situation reports. • If County JIS activated, provide Town PIO liaison as requested and integrate coordinated messaging. Support Agency Tasks: Maricopa County Sheriff’s Office: • Provide Town of Fountain Hills PIO with support during emergencies as requested. • Maintain a file of information released during an emergency. • Activate reverse 9-1-1 as needed. Town of Fountain Hills – All Departments and Divisions: • Provide the Town of Fountain Hills PIO with support during emergencies as requested. • Maintain a file of information released during an emergency. • Prepare in advance related information for specific hazards that Town lead agencies would release to the public during an emergency. Annex A – Emergency Support Functions 137 November 2013 Town of Fountain Hills Emergency Operations Plan - For Official Use Only Maricopa County Department of Emergency Management: • Provide the Town of Fountain Hills PIO with support during emergencies as requested. Arizona Division of Emergency Management: • Provide the Town of Fountain Hills PIO with support during emergencies as requested. Annex B Support 138 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN ANNEX B –SUPPORT DIRECTION AND CONTROL The purpose of this Annex is to provide direction, control, and coordination for Town of Fountain Hills forces and resources during and following major emergencies and disasters. SITUATION AND PLANNING ASSUMPTIONS Situation The Fountain Hills Emergency Operations Center (EOC) is located in the Town Council Chambers, at 16705 East Avenue of the Fountains, Fountain Hills, Arizona. The alternate EOC location is Fire Station #1, at 16426 East Palisades Boulevard, Fountain Hills, Arizona. Should an emergency or disaster require the alerting, warning, or evacuation of the public, persons with access and functional needs and/or unique populations may require specific attention. For more information, see the ESF 15 – External Communication, “Emergency Public Warning” and “Protective Actions (Evacuation and Sheltering)” sections of this annex. Resolution 2009-13, a resolution of the Mayor and Council of the Town of Fountain Hills, approved a revised Town of Fountain Hills Emergency Operations Plan (EOP). The EOP provides direction and guidance to Town departments, personnel, and supporting agencies. It constitutes a directive to Town departments to prepare for and execute assigned emergency tasks to ensure maximum survival of the population and to minimize property damage in the event of a disaster. It is applicable to all elements of the Town government and the private sector engaged in, or acting in support of emergency operations. The EOP is effective for planning purposes and for execution when an emergency declaration is made by the Mayor or when placed in effect by the Town Manager or other authorized official. The Town Manager’s Emergency Management designee, the Emergency Management Coordinator, acts on behalf of the Mayor and Council in non-emergency periods to develop readiness plans for the Town’s preparedness [NOTE: In the Town of Fountain Hills, the Fire Chief is designated as the Emergency Management Coordinator]. During emergencies, the Emergency Management Coordinator/Fire Chief acts as the principal advisor or aide to the Mayor on emergency operations. He assists the Mayor in the execution of operations, plans, and procedures required by the emergency. The Emergency Management Coordinator/Fire Chief is assigned overall direction of the Emergency Annex B Support 139 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Operations Center (EOC) and maintains the EOC in a condition to permit activation with minimal notice. The Emergency Management Coordinator/Fire Chief trains, supervises, and coordinates the emergency management activities of all EOC staff, and directs and controls EOC activities to support the on-scene Incident Command. Planning Assumptions Most small-scale emergencies and some major emergencies can be managed at the field level under established procedures. Hazards that exist in or about the Town have the potential to cause a disaster of such magnitude as to make centralized direction and control essential. Centralized direction and control, achieved by activation of the Emergency Operations Center (EOC) utilizing the Incident Command System (ICS), is the most effective approach to the management of most major emergency operations. Limited EOC activation may be determined by the Emergency Management Coordinator/Fire Chief to meet the requirements of the situation. EOC activation procedures can be found in the EOC Activation Manual located in the Town EOC. Criteria for the activation of the alternate EOC can be found in the Continuity of Operations Plan (COOP) for the Town of Fountain Hills. The EOC is the primary hub for Fountain Hills incident management, operational coordination, and situational awareness in Town-wide disasters or emergencies. Upon activation, the EOC may maintain a sustained 24/7 operation based upon incident requirements, fusing public safety, incident intelligence, emergency response, public information, public health & medical, mass care, and private sector reporting. The EOC also facilitates emergency management information sharing and operational coordination with the County EOC as well as other local EOCs. EOC ROLES AND RESPONSIBILITIES INCLUDE: • Establishing and maintaining real-time communications links with local EOCs and relevant elements of the private-sector. • Maintaining communications with private-sector Critical Infrastructure and Key Resources (CIKR). • Maintaining communications with tribal, state and local incident management officials. • Coordinating resources pertaining to local incident management. • Providing general situational awareness, common operational picture, and supporting requests for information from the Mayor and the County EOC. CONCEPT OF OPERATIONS The following individuals are authorized to activate the Fountain Hills EOC: • Mayor or designee. Annex B Support 140 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only The services, resources, and facilities of all existing departments and agencies of Town government will be utilized. When necessary, the private sector will be requested to perform emergency tasks and functions unavailable to the Town. Town departments with field forces involved in the disaster will establish an Incident Command post or join an already established Incident Command post from which to control their operations and coordinate with other forces through the Town EOC. Departments with emergency response capabilities will retain control over their committed forces except where specific functional support is provided to another department. When all Town resources are committed and the need for additional help is foreseen, support from the County may be requested. If the County cannot provide for or coordinate support, the County will request assistance from the State of Arizona Division of Emergency Management. In accordance with the provisions of Arizona Revised Statutes (ARS) §26-311, the Mayor may by proclamation declare an emergency of a local emergency to exist. [Note: for more information, see the “Emergency Declaration Process” Section and accompanying forms for “Declaration of a Local Emergency” and “Declaration that a Local Emergency No Longer Exists” located in this Annex B – Support]. The Mayor shall, during such emergency, govern by proclamation and shall have the authority to impose all necessary regulations to preserve the peace and order of the Town, including but not limited to: • Imposition of curfews. • Ordering the closing of any business. • Closing to public access any public building, street, or other public area. • Calling upon regular or auxiliary law enforcement agencies within or outside the Town for assistance. • Requesting mutual aid from other political subdivisions. • Commitment of local resources in accordance with local emergency plans. ORGANIZATION OF THE EMERGENCY OPERATIONS CENTER (EOC) The Town EOC will be organized in accordance with the Incident Command System (ICS) and adhere to the concepts of the National Incident Management System (NIMS). It will coordinate its operations with the emergency functions of other Town departments and any local, county, state, or federal agency assisting the Town. Other Town departments will assign a number of representatives to the EOC sufficient to ensure that the necessary coordination occurs. The EOC will generally operate on a 24-hour basis. Incidents with multi-jurisdictional or multi-agency involvement will be organized within the Unified Command (UC) structure which will allow agencies with different legal, geographic, Annex B Support 141 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only and functional authorities and responsibilities to work together effectively. The Incident Commander or Unified Commander will coordinate with the Town EOC regarding response and recovery efforts, as well as provide information to the EOC for the development and implementation of the EOC Action Plan. Overall policy guidance to the Town EOC is provided by the Policy Group, which is headed by the Mayor. The Policy Group consists of the: Mayor, Vice Mayor, Town Manager, and the Town Attorney. The Emergency Management Coordinator operates under the guidelines established by the Policy Group and has overall responsibility for all EOC activities. [NOTE: In the Town of Fountain Hills, the Fire Chief is designated as the Emergency Management Coordinator]. The Emergency Management Coordinator is assisted by a three (3) person EOC Command Staff consisting of an EOC Manager, a Liaison Officer, and a Public Information Officer (PIO). The four major sections of the EOC are Operations, Logistics, Planning and Finance/Administration. The Section Chiefs are under the direct supervision of the EOC Manager and constitute the EOC General Staff. The EOC organization (see table below) illustrates the Incident Command Structure (ICS) used in the EOC. TASKS EOC Components This section provides an overview of the major components of the EOC. A more detailed listing of specific tasks can be found in the Basic Plan Section. Emergency Operations Center (EOC) Organization Policy Group Mayor • Vice Mayor • Town Manager • Town Attorney EOC Command Staff Emergency Management Coordinator / Fire Chief • EOC Manager • Public Information Officer • Liaison Officer EOC General Staff Operations Section • Fire Department • Sheriff’s Office • Development Services Annex B Support 142 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Planning Section • Fire Department • Sheriff’s Office • Development Services Logistics Section • Fire Department • Sheriff’s Office • Development Services • Administration Finance/Administrative Section • Administration Policy Group: Responsible for establishing the fundamental priorities and guidelines under which the disaster response effort will operate. EOC Command Staff: In the Incident Command Structure (ICS), and dependent upon the size and type of incident, the Emergency Management Coordinator may need to designate personnel to provide information, safety and security, and liaison services for the entire organization. The EOC Command Staff consists of the: Emergency Management Coordinator/Fire Chief: Responsible for the overall management of all incident activities to include developing and implementing strategy, approving the ordering and release of resources, and carrying out the priorities established by the Policy Group. The Emergency Management Coordinator/Fire Chief is assisted by: • EOC Manager: Responsible for the overall management of the EOC to include: developing and implementing strategy, approving the ordering and release of resources, and carrying out the priorities established in coordination with the Emergency Management Coordinator/Fire Chief. • Public Information Officer (PIO): Serves as the conduit for information to internal and external stakeholders including the media or other organizations seeking information directly from the incident or event. • Liaison Officer: Serves as the point of contact for assisting and coordinating activities between the EOC and various agencies and groups. This may include elected officials, local government officials, non-government organizations, and criminal investigating organizations. EOC General Staff: The EOC General Staff includes Operations, Planning, Logistics, and Finance/Administrative responsibilities (see “EOC Staff Assignments” below for descriptions). The modular organization of the Incident Command Structure (ICS) allows the Emergency Management Coordinator to scale efforts and apply the parts of the ICS that Annex B Support 143 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only best meet the demands of the incident. These EOC responsibilities remain with the Emergency Management Coordinator until they are assigned to the EOC Manager or other qualified individual. Upon activation of the Fountain Hills EOC, particularly if there is the need to evacuate, shelter, alert, and/or warn the whole community, an Access and Functional Needs liaison position may be appointed by the EOC Manager and/or the liaison position will be located at the State Emergency Operations Center (EOC). EOC STAFF ASSIGNMENTS Depending upon the scope, type, and duration of the incident, necessary positions will be activated to support the field response and community needs. As such, all positions described below may or may not be activated during an event. In addition, staff assignments may vary from those listed in the table, depending upon the nature of the incident. When the Operations, Planning, Logistics, or Finance / Administrative responsibilities are established as separate functions under the EOC Manager, they are managed by a Section Chief and can be supported by other functional branches and units. These personnel make up the General Staff and consist of the following: Operations Section: Activates and supervises organization elements in accordance with the EOC Action Plan and directs its execution. This section also directs the preparation of unit operations plans, requests or releases resources, makes expedient changes to the EOC Action Plan as necessary, and reports such to the EOC Manager. The Operations Section Chief is responsible for the management of all operations directly applicable to the primary mission and ensuring the overall safety and welfare of all section personnel. A deputy Operations Section Chief may be assigned for specific tasks. The following branches and sub-units may be activated by the Operations Section Chief: BRANCH/UNIT EMERGENCY SUPPORT FUNCTION (ESF) PRIMARY AGENCY Public Safety ESF 4 Fire Service FH Rural/Metro Fire Department ESF 9 Search & Rescue FH Rural/Metro Fire Department and MCSO ESF 10 Hazardous Materials FH Rural/Metro Fire Department ESF 13 Public Safety & Security MCSO Public Works ESF 3 Public Works FH Development Services ESF 12 Energy FH Development Services ESF 1 Transportation FH Development Services Annex B Support 144 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Mass Care* ESF 6 Mass Care FH Community Services ESF 8 Health & Medical FH Rural/Metro Fire Department *During a public health response, the Public Health Incident Coordination Center (ICC) will be part of the Mass Care Branch and ESF 8 Mass Care. The Operations Section Chief will have supervision over the ICC as a Mass Care unit. Logistics Section: Responsible for providing facilities, services, and materials for the incident response. The Section also participates in the development and implementation of the EOC Action Plan. The Logistics Section Chief activates and supervises assigned branches / units within the Section and all incident support needs, with the exception of aviation support. The Logistics Section Chief is also responsible for the safety and welfare of section personnel. The following branches and sub-units may be activated by the Logistics Section Chief: BRANCH/UNIT EMERGENCY SUPPORT FUNCTION (ESF) PRIMARY AGENCY Service & Support ESF 6 Mass Care FH Community Services ESF 3 Public Works FH Development Services ESF 2 Communications FH Administration ESF 12 Energy FH Development Services Communications ESF 2 Communications FH Administration Telephone Unit FH Administration Radio Unit FH Administration ESF 7 Resource Support FH Administration Resource Supply Unit FH Administration Facilities Unit FH Administration Annex B Support 145 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Planning Section: Responsible for the collection, evaluation, dissemination and use of information about the development of the incident, status of resources, recovery & mitigation, and damage assessment. This information is needed to understand the current situation, predict probable course of incident events, and to prepare alternative strategies and control operations for the incident via the EOC Action Plan. The Planning Section Chief is responsible for coordinating with each section for the timely development of the EOC Action Plan per operational period as defined by the EOC Manager. The Planning Section Chief is also responsible for ensuring the overall safety and welfare of all section personnel. The following branches and sub-units may be activated by the Planning Section Chief: BRANCH/UNIT EMERGENCY SUPPORT FUNCTION (ESF) PRIMARY AGENCY Emergency Management ESF 5 Emergency Management FH Rural/Metro Fire Department Resources Unit FH Administration Documentation Unit FH Rural/Metro Fire Department Situation Unit FH Rural/Metro Fire Department Demobilization Unit FH Rural/Metro Fire Department Recovery & Mitigation ESF 14 Recovery & Mitigation FH Administration Debris Removal Unit FH Development Services Infrastructure Analysis Unit FH Development Services Damage Assessment ESF 3 Public Works FH Development Services ESF 7 Resource Support FH Administration ESF 9 Search & Rescue FH Rural/Metro & MCSO ESF 10 Hazardous Materials FH Rural/Metro Fire Department ESF 12 Energy FH Development Services Annex B Support 146 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Finance/Administration Section: Responsible for all financial, administrative, and cost analysis aspects of the incident and for supervising members of the finance/administration section. The following branches and sub-units may be activated by the Finance/Administrative Section Chief: BRANCH/UNIT EMERGENCY SUPPORT FUNCTION (ESF) PRIMARY AGENCY Administrative Volunteer Management Unit FH Community Services Donations Management Unit FH Community Services Financial Management Policy Unit FH Administration Control / Audits Unit FH Administration Reports & Document Control Unit FH Administration Fiscal Services Accounting Unit FH Administration Procurement / Obligations Unit FH Administration Payroll Unit FH Administration Annex B Support 147 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TOWN OF FOUNTAIN HILLS EMERGENCY OPERATIONS CENTER (EOC) ORGANIZATIONAL OVERVIEW POLICY GROUP EMERGENCY MANAGEMENT COORDINATOR/FIRE CHIEF PUBLIC INFORMATION OFFICER LIAISON EOC MANAGER OPERATIONS SECTION PLANNING SECTION LOGISTICS SECTION FINANCE/ADMINISTRATIVE SECTION Annex B Support 148 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only OPERATIONS SECTION: LOGISTICS SECTION: OPERATIONS SECTION CHIEF PUBLIC SAFETY BRANCH MCSO MASS CARE UNIT PUBLIC HEALTH ENVIRONMENTAL SERVICES ANIMAL CARE & CONTROL AMERICAN RED CROSS PUBLIC WORKS BRANCH FLOOD CONTROL DISTRICT LOGISTICS SECTION CHIEF SERVICE & SUPPORT BRANCH MASS CARE COMMUNICATIONS BRANCH COMMUNICATIONS RESOURCE BRANCH RESOURCE SUPPORT Annex B Support 149 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only PLANNING SECTION: FINANCE / ADMINISTRATIVE SECTION PLANNING SECTION CHIEF EMERGENCY MANAGEMENT SITUATION DOCUMENTATION DEMOBILIZATION RECOVERY & MITIGATION DEBRIS REMOVAL INFRASTRUCTURE ANALYSIS JOINT FIELD OFFICE DAMAGE ASSESSMENT ASSESSMENT TEAMS Annex B Support 150 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Continuity of Government The purpose of continuity of government in time of emergency or disaster is to preserve lawful leadership and authority, prevent unlawful assumption of authority, assure direction and control mechanisms are in place, and assure delivery of government services. The need for available personnel capable of coordinating and directing emergency and disaster response functions is essential, as well as the need for availability of records, and facilities with which to carry out necessary governmental functions. Emergencies may occur when critical personnel are absent. To ensure provisions for the continued functioning of Town government, a pre-determined Line of Succession must be established for all key positions. Persons who are assigned succession responsibility must be proficient in their potential responsibilities. Each department needs to identify and establish its internal critical services priorities necessary to re-establish basic services. This includes cross training of personnel for relief of duties or absenteeism. Each Town department, agency, or entity is required to establish procedures to ensure that Town leadership will continue to function effectively through designation of at least three (3) successors, by position, who are authorized to exercise all the powers and discharge all the duties of the office. Lines of succession within individual departments of the Town of Fountain Hills are as follows: Elected Officials – Line Of Succession: FINANCE / ADMINISTRATIVE SECTION CHIEF ADMINISTRATIVE VOLUNTEER MANAGEMENT DONATIONS MANAGEMENT INCIDENT REPORTS & DOCUMENT CONTROL FINANCIAL MANAGEMENT POLICY CONTROL / AUDITS REPORTS & DOCUMENT CONTROL FISCAL SERVICES ACCOUNTING PROCUREMENT / OBLIGATIONS PAYROLL Annex B Support 151 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Mayor. • Vice-Mayor. • Remaining council members, in order of seniority. Town Staff – Line of Succession: • Town Manager. • Assistant Town Manager. • Public Works Department Director. • Parks and Recreation Director. • Finance Director. Department Heads – Line of Succession: • According to the operational procedures established by each department. Annex B Support 152 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Continuity of Operations The Town of Fountain Hills has determined that each Town department, agency, and/or entity should develop and maintain a plan that enables each Town department, agency, and/or entity to preserve, maintain, and/or resume its capability to function effectively in the event of the threat or occurrence of any disaster or emergency that could potentially disrupt governmental operations and services. That plan will describe: • Identification and description of essential functions. • Recovery time objectives and recovery point objectives for essential functions. • Order of succession and delegation of authority. • Continuity / alternate facilities. • Continuity communications methods. • Vital records. • Human capital management. • Devolution. • Reconstitution of operations. • Training and exercise programs. • Process for evaluations, After Action Reports (AAR), and lessons learned. • Process for a Corrective Action Plan. COMMUNICATIONS Town government will utilize the law enforcement and fire communication networks that are in use in day-to-day operations. The Maricopa County Sheriff’s Office (MCSO) is responsible for the coordination and use of county radio communication networks during emergencies in which the EOC is activated. MCSO uses the 800 MHz system. As a back-up to the 800 MHz system, law enforcement will continue to use UHF and VHF networks. Annex B Support 153 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only REPORTS When a significant emergency or disaster event occurs to such a magnitude to require the activation of the EOC, various reports will be developed as a means to communicate the status of the event to the Mayor and Town Council, Town Manager, Town department directors, and others as appropriate. The types of reports that may be requested by the EOC Manager include but are not limited to: Event Log: An event log compiled through a web-based crisis information management system provides real-time logging, tracking, and monitoring within the EOC for specific events. On completion of the emergency, the event log will be printed in hard copy and filed with all other pertinent documentation. Information in the event log can be used for completing the After-Action Report (AAR). The original paper copies from which the event log was derived will be retained as a back-up information source to be used in the event of computer system failure. Situation Reports (See Tab A, Annex B): At the end of each work shift, the EOC Manager will prepare a Situation Report. One copy will be sent to the Mayor and a second copy will be distributed within the Town EOC. Summary Reports: Periodically, summary reports in narrative form will be prepared for the purpose of advising and briefing the Mayor, the Town Manager, and others. Data for the summary reports will be taken from the Situation Reports and the event logs. EOC Action Plan (Use ICS Forms): The Action Plan contains objectives that reflect the incident strategy and specific control actions for the current of next operational period. After-Action Reports (See Tab C, Annex B): Five (5) days after conclusion of emergency operations, each activated Section will submit an After-Action Report to the Emergency Management Coordinator. The report will include estimates of operational costs if actual cost data is not yet available. Annex B Support 154 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TAB A – SITUATION REPORT TOWN OF FOUNTAIN HILLS EMERGENCY OPERATIONS CENTER SITUATION REPORT REPORT # DATE/TIME: Type Of Occurrence: Date/Time Of Occurrence: Locations Affected: EOC ACTIVATION: ESFs ACTIVATED: Date/Time: Hours Of Operation: CRITICAL INFRASTRUCTURE AFFECTED: Major Roads / Bridges: Hospitals: Schools: Key Government Offices: Other: UTILITY STATUS COMMENTS Electricity: Gas: Water: Wastewater: Telephone: Cable: Emergency Declarations Date & Comments: Annex B Support 155 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Town of Fountain Hills Maricopa County State Of Arizona EVACATIONS Location: Date & Time Ordered Date & Time Terminated SHELTERS Name & Location: # Registered # Occupants Situation Summary: Contact Information: Phone EOC Manager: Public Information Officer: Annex B Support 156 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only EOC Action Plan Description (Use ICS Forms) The EOC action planning process is an essential tool used in managing major emergency situations. If emergency organizations and field personnel are to have a well-planned and well-executed approach to resolving the problems posed by the disaster, everyone involved must remain focused and unified in their efforts. The EOC action planning process is a key element to ensure that the entire organization and field resources will be focused and acting as a unified, coordinated body. If the organization is going to move forward in a unified manner, there must be a clear understanding of all the activities that will be taking place at each assigned level involved in the incident. This information is compiled into an EOC Action Plan (EAP). The EAP is developed for each operational period and is distributed to each working unit within the EOC and the field. Mandatory briefing sessions are conducted prior to each operational period by the planning section to distribute and review the EAP. NOTE: All appropriate ICS forms are accessible electronically. Operations Section. After conferring with the Operations Branch directors, the Operations Section develops objectives and assignments for the operational period. These objectives and assignments are also specific to each assigned resource for each branch. This detailed assignment is recorded on the ICS form 202 and 204, which are presented to the Planning Section for inclusion in the Emergency Action Plan (EAP). Logistics Section. After conferring with all Section Chiefs, the Logistics Section determines the need for additional resources including specialized resources, facilities, supplies etc. This information is summarized and forwarded to the Planning Section for status information purposes and possible inclusion in the Emergency Action Plan (EAP). Planning Section. After conferring with the General Staff and collecting various EAP components, the Planning Section compiles the remaining plan components as necessary. When a draft EAP is compiled, a planning meeting is called to review and discussion the EAP to ensure that stated goals and objectives are measurable, obtainable and follow current policy. The final plan is duplicated and presented by the Planning Section at the briefing session prior to each of the identified operational periods. As changes occur during each operational period, meetings with Command Staff are conducted as necessary. Finance Section. After conferring with the Section Chiefs, the Finance Section will determine if there is necessary financial support for the EOC operation to meet the strategic objectives established in the EAP. Procurement methods and cost tracking methods are identified and established as necessary. An incident cost analysis is provided for distribution. Annex B Support 157 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Written EOC Action Plans Reasons for preparing written EOC Action Plans: • Provides for a clear statement of objectives and actions. • Ensures everyone knows what the plan is. • Identifies specifics pertaining to who is assigned, where they are working, what they are to do, who to report to, and how to contact them. • Develops a basis for measuring work effectiveness and cost effectiveness. • Develops a basis for measuring work progress and providing accountability. • Ensures documentation of planned event flow. Operational Periods Operational periods can range in length from 12 to 24 hours. The EOC Manager will establish the operational period length based on several factors, including but not limited to: • Length of time needed to achieve tactical objectives. • Availability of necessary resources. • Future involvement of additional resources. • Environmental considerations (e.g., daylight, weather, etc.). • Safety considerations. • Community support responsibilities (e.g. sheltering, feeding). Essential Elements The written EOC action plan contains ten (10) essential elements: • Operational period - Identification of beginning and ending times of the operational period covered in the EOC action plan. • Situation description – Include a synopsis of the existing situation (see ICS Forms 209 and 201). • Incident Objectives and priorities for the operational period - Develop a list of general objectives and priorities that must be accomplished within the designated operational period (see ICS Form 202). • Operational period weather forecast - Description of weather expected during the specified operational period. • Communications Plan - Develop a list of frequencies to be utilized by all assigned resources (see ICS Form 205 and ICS Form 205a telephone and other communications contact information). • Medical Plan - Develop a description of medical resources, locations and access in the event of injury(s) (see ICS Form 206). • Branch/Unit assignments - Develop a description of tasks/goals for each branch/unit including resources, special instructions, etc. (see ICS Form 204). • Maps - ensure accurate maps identifying work areas, travel routes, safety zones, staging areas where applicable, and other applicable facilities and sites. • Safety Message(s) - Develop a general safety message for the incident and a specific safety message for EOC staff. Annex B Support 158 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Command Organization Flow Chart - Develop a flow chart of the command organization for each operational period with spaces for names of staff (ICS Form 207). Planning Factors To assist in the completion of the EOC action plan, web-based crisis information management systems utilize Incident Command System (ICS) forms in a “fill-in-the-blank” document format. The Planning Section should distribute the appropriate ICS forms to the Section Chiefs for completion as needed. Activities in the EOC action planning process: • Throughout the course of the emergency response, the Planning Section gathers information pertaining to the progress of the incident along with specific needs. This information is gathered from the Section Chiefs during periodic briefings involving the EOC General Staff. • The Planning Section will combine this information presented at the EOC staff meeting into a formal current Situation Report (SitRep). • The Planning Section Chief will work with the Operations and Logistics Section Chiefs to identify Incident Objectives (ICS Form 202) for managing the response, for both the current operational period as well as for the duration of the incident. Ideally, the objectives will be listed in priority order. • The Planning Section compiles one (1) assignment list (ICS Form 204) for each assigned section plus necessary maps, weather reports, Medical Plan (ICS Form 206), Communications Plan (ICS Form 205 and 205a), Incident Organization Chart (ICS Form 207), safety message/plan (ICS Form 208), and other pertinent information such as current press releases. • All documents and forms are compiled and placed in a numerical sequence. This is considered a draft EOC Action Plan. The draft is circulated to all section chiefs for review and comment. • The Logistics Section determines their requirements for obtaining the needed personnel, supplies, and materials to support the Operations Section in the pursuit of the Incident Objectives. • The Finance Section determines their requirements for paying, documenting, and recovering the funds for personnel, supplies, and materials to support the Operations Section in the pursuit of the Incident Objectives. • The Planning Section continues to capture the information necessary to produce reliable and current situation reports, project future needs and outcomes, facilitate the action planning process and meetings and finally, to maintain a document record of the emergency and response efforts. • The approved EOC Action Plan is posted and made available in a web-based crisis Annex B Support 159 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only information management system and copies are produced as needed. • The Policy Group (if available) may review the EOC action plan. Planning Meeting for Staff A planning meeting with the Command and General Staff is critical and must be kept short and focused. The Planning Section Chief will be responsible for gathering the critical information provided during the EOC planning meeting. After this meeting the EAP is finalized and completed. The following tenets should be followed: • All sections must come prepared with their completed assigned tasks. • Each section presents their components to the EAP. Feedback is provided where appropriate. • Policy issues are addressed. Annex B Support 160 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TAB B – AFTER-ACTION REPORT AFTER-ACTION REPORT Page 1 of 2 1. Department/Activity Making Report 2. Period of Emergency Operations 3. Nature of Emergency 4. Departments or Jurisdictions which you supported: a. d. b. e. c. f. 5. Nature of Your Emergency Support Function Annex B Support 161 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only 6. Personnel: a. Total Participating: b. Total Work Hours: Regular Overtime: c. Number Injured: Estimated Hours Lost: d. Estimated Cost to Department: 7. Resources Expenditures: a. Department-owned: Estimated Total $ b. Emergency Requirements Approved by Town Manager: Estimated Total $ c. Description of Expended Materials Annex B Support 162 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only 8. Damage or Loss of Town-owned Property: Estimated Total $ Property Description: 9. Summary of Activities Related to Your Emergency Support Function: Signed: Department Representative Date Annex B Support 163 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Emergency Declaration Process State law, Town Code, and this plan empower the Mayor to declare a local emergency pursuant to ARS § 26-311(a) if certain conditions exist. A declared local emergency permits Town government to govern by proclamation and impose all necessary regulations to preserve the peace and order of the Town, including but not limited to: • Imposition of curfews. • Ordering the closing of any business. • Closing to public access any public building, street, or other public place. • Calling upon regular or auxiliary law enforcement agencies and organizations within or without the Town of Fountain Hills for assistance. • Notifying the constitutional officers that the Town office for which they are responsible may remain open or may close for the emergency. An emergency may be declared due to fire, conflagration, flood, earthquake, explosion, war, bombing, acts of the enemy, or any other natural or man-made calamity or disaster, or by reason of threats or occurrences of riots, routs, affrays or other acts of civil disobedience which endanger life or property within the Town of Fountain Hills. If such an emergency exists, the Emergency Management Coordinator/Fire Chief or their designee will recommend to the Mayor that a local emergency be declared (see Annex B – Support, “Emergency Declaration”). This declaration will be forwarded by the Emergency Management Coordinator/Fire Chief to the Director of the Maricopa County Department of Emergency Management (MCDEM) (or designated representative), or to the Maricopa County EOC if activated. If the emergency is of sufficient magnitude and all County resources are expended, MCDEM will recommend to the Chairman of the Board of Supervisors that the County declare an emergency. The County’s emergency declaration will then be forwarded to the Arizona Division of Emergency Management with a request that the Governor declare a state of emergency. Financial and other public assistance, but no individual assistance, may be made available when the Governor declares a state of emergency. The Governor may request a presidential declaration of a major disaster in Maricopa County if conditions so warrant. Such a request will be based on a damage assessment and will indicate the degree of commitment of local and state resources in attempting to cope with the situation. When a major disaster has been declared by the president, the Federal Emergency Management Agency (FEMA) will administer the federal level disaster relief programs in the affected area. Two major categories of benefits may be made available – individual assistance and public assistance. Upon termination of the emergency, the Mayor shall prepare a declaration that the emergency no longer exists (see “Declaration That Emergency No Longer Exists”). Annex B Support 164 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Tab C: Emergency Declaration TAB C– DECLARATION OF A LOCAL EMERGENCY WHEREAS, said Mayor of the Town of Fountain Hills does hereby find: 1. That due to _____________________________________________ the Town of Fountain Hills, County of Maricopa, State of Arizona, is facing dangerous__________________________________________ conditions; 2. That due to ______________________________________________ a condition of extreme peril to life and property necessitates the proclamation of existence of an emergency; NOW, THEREFORE, IT IS HEREBY PROCLAIMED that an emergency now exists throughout said Town and IT IS FURTHER PROCLAIMED AND ORDERED that during the existence of said emergency the powers, functions, and duties of the Council of the Town of Fountain Hills shall be those prescribed by State Law, Ordinances and the emergency plans of the Town of Fountain Hills in order to mitigate the effects of such emergency. Proclaimed by the Mayor of the Town of Fountain Hills this ____ day of ________, 20______. Date Mayor ATTEST: Town Clerk Annex B Support 165 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Tab D: Declaration That Emergency No Longer Exists TAB D – DECLARATION THAT A LOCAL EMERGENCY NO LONGER EXISTS WHEREAS, beginning on the ____ day of __________, 20_____ there was an emergency situation created by (type of emergency) ________________________ and WHEREAS, the Charter of the Town of Fountain Hills provides that the Mayor shall take command of the Town forces and govern the Town by proclamation during times of great danger, and WHEREAS, on the ____ day of _______________________, 20_____, I, ______________, Mayor of the Town of Fountain Hills, proclaimed a state of emergency existed, and WHEREAS, the Town of Fountain Hills has been restored to peace, tranquility, and order, NOW THEREFORE, I, ____________________________, Mayor of the Town of Fountain Hills, County of Maricopa, State of Arizona, in conformity therewith and by the virtue of the authority vested in me, and in accordance with the law, do hereby PROCLAIM AND DECLARE TO THE PEOPLE OF THE TOWN OF FOUNTAIN HILLS, that there no longer exists in the Town of Fountain Hills, a state of local emergency and I DO FURTHER PROCLAIM that the activities of the government of the Town of Fountain Hills and all of its departments hereby return to business as usual according to the charter and ordinances of the Town of Fountain Hills. Proclaimed by the Mayor of the Town of Fountain Hills, this __ day of _______, 20____. Date Mayor ATTEST: Town Clerk Distribution: County EOC FAX #: 602-275-1638 Original to Town Clerk Annex B Support 166 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Damage Assessment This Appendix provides guidance on performing the damage assessment function to determine the extent of damage within the Town of Fountain Hills. It is the process of gathering data that provides the size and magnitude of the incident, areas where assistance is needed, what types of assistance is needed, and the economic and social disruption caused by the incident. Damage assessment is essential as it supports the need for an emergency declaration and is necessary for state and federal funding reimbursements. Situation and Planning Assumptions Situation Generally, The Town of Fountain Hills has the capability to respond successfully to most emergency situations. If necessary, it can request support from surrounding communities, the County, State and Federal governments, and the private sector. Assistance may be available from the state and federal governments when specific conditions are met. Timely submittals of accurate preliminary damage assessment reports are of utmost importance. Damage Assessment is often separated into two categories: Preliminary Damage Assessment (PDA) and Detailed Damage Assessment (DDA). Preliminary Damage Assessment begins immediately after the incident and sometimes may begin before the incident has finished. At a minimum, PDA information provides an overview of the incident, an assessment of the impact on the community, and provides the basis for declaring an emergency is beyond what the Town can manage with its own resources. A detailed damage assessment is a more thorough investigation of the impact of a disaster and provides validation of the PDA. Preliminary Damage Assessment information can come from multiple levels and sources: Town (Fire and Emergency Services forces, Public Works, Law Enforcement); County (Flood Control District, Environmental Services, Transportation); State (Public Safety, Transportation), and Federal (Forest Service, Armed Forces). Damage Assessment information can also come from other reports such as Town 9-1-1 dispatch centers or incident logs. Planning Assumptions Pre-Incident identification of critical facilities and structures is important in the identifying and prioritization of response and recovery activities once an incident occurs. If an incident is larger than what Town damage assessment teams can handle in a reasonable time, then damage assessment teams from the county or state can be requested to work in coordination with Town assets to conduct a timely assessment. Annex B Support 167 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only All damage assessment data will be given to the Town of Fountain Hills Applicant Agent for compilation into a comprehensive report. CONCEPT OF OPERATIONS The Applicant Agent for the Town of Fountain Hills will coordinate damage assessment activities. In coordination with Town field forces, the Applicant Agent will coordinate the necessary pre-event planning and will be responsible for collecting the damage assessment data after an incident. Pre-Event planning is necessary for performing a coordinated and timely assessment once an actual emergency occurs. This planning includes identifying Support agencies prior to an incident, coordinating with and training identified staff from both the Primary and Support agencies in conducting assessments, as well as identifying critical facilities and structures. Examples of critical facilities include: sewage and water treatment facilities, schools, libraries, medical facilities, nursing homes, bridges and dams. Support agencies include, but are not limited to: • Fountain Hills Development Services • Fountain Hills Administration Department • Fountain Hills Rural/Metro Fire Department • Maricopa County Sheriff’s Office • Maricopa County Department of Emergency Management Damage assessment information will be sent to the Maricopa County Department of Emergency Management. As appropriate, the Damage Assessment will be included to support a request for an emergency declaration. The Damage Assessment should include cost estimates and disaster impact data including impacts on the public entities’ physical, economic, and financial losses. In addition, Damage Assessment information should also include specific damage sites and facilities, maps detailing the disaster sites, and any specific information that will be useful for PDA teams. The information will be collected and transmitted to the supporting agencies within the first 12 – 36 hours following an incident. Town Tasks The Applicant Agent, assisted by the Support agencies, will ensure the following preparedness and mitigation activities will be completed before and reviewed after an emergency event: • Involves local, county, state, and tribal government representatives, and private-sector organizations in pre-event planning activities. • Establishes procedures for integration of pre-incident planning and risk assessment with post incident recovery and mitigation efforts. Annex B Support 168 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Establishes procedures for integration of pre-incident planning and risk assessment with post incident recovery and mitigation efforts. • Develops standard operating guidelines delineating appropriate agency participation and resources available that take into account the differing technical needs for risk assessment and statutory responsibilities by hazards. Plans include scaling to appropriate levels of staffing and coordination based on the nature and size of the incident. • In coordination with other ESFs, as appropriate, uses predictive modeling, loss estimation methodology, to ascertain vulnerable critical facilities as a basis for identifying recovery priorities. • Provides early identification of projects to be quickly implemented, especially those relating to critical facilities based on existing local and state plans. • In collaboration with the state, assigns staff for preliminary damage assessment teams, to identify and document economic impact and losses avoided due to previous mitigation and new priorities for mitigation in the incident-affected area. The Applicant Agent, supported by the identified Support agencies, will ensure the following response and recovery activities to be completed before and during, and reviewed after an emergency event: • Coordinate resolution of policy and program issues; determine/identify responsibilities for recovery activities, and provide a vehicle to maintain continuity in program delivery among departments and agencies, and with state, local, and tribal governments and other involved parties, to ensure follow through of recovery and hazard mitigation efforts. • Coordinates as appropriate, to address key issues for catastrophic incidents such as incident housing and permanent housing, contaminated debris management, decontamination and environmental restoration, restoration of public facilities and infrastructure, restoration of the agricultural sector, and short- and long-term community recovery. Teams Teams will be formed and trained on conducting damage assessment. The Damage Assessment Teams augment the collection process by providing a door-to-door detailed assessment. This detailed damage assessment (DDA) is usually conducted after the emergency response phase has been concluded. The DDA will verify the accuracy of the PDA, refine estimates of monetary losses, and provide detailed information to be used in planning for the recovery phase. Minimally, these teams will be composed of at least two members. If the individuals are from the same department, the senior member will be the team leader. If they are from different departments, the EOC Planning Section Chief will designate the team leader. Annex B Support 169 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Each team will be furnished with a hand-held 800 MHz radio that will be used to communicate with the EOC. If a sufficient number of radios are not available, the team will be equipped with a cellular telephone. These teams are responsible for completing the following reports: • Damage Assessment Work Sheet - Public. Used to record and report observations concerning damage to large areas. It is of a general nature in order to acquire an immediate estimate of overall damage. • Damage Assessment Work Sheet - Private. Used to record damage and to obtain other information concerning private residences. Each damaged residence will be recorded on a separate work sheet. • Preliminary Damage Assessment – Potential Sub-Grantee, FEMA Form 90-135. Used to request federal public assistance. Where more expeditious reporting is required, radio or telephone may be used to call in summarized data, using the reference section numbers of the respective damage assessment work sheets. The Primary Agency may choose to utilize GIS products to support the damage assessment function. Primary and Support Agencies will provide individuals who are knowledgeable about the areas of responsibility noted in the following table: AREA OF RESPONSIBILITY PRIMARY SECONDARY General Observations MCSO, FH Rural/Metro Fire All Town Departments Disaster Victims FH Rural/Metro Fire FH Community Services Health and Sanitation Development Services FH Sanitary District, County Public Health, County Environmental Services Utilities Development Services Private/Public Utility Companies Farms and Ranches Development Services All Town Departments Urban Structures Development Services All Town Departments Personal Property, Supplies, Equipment Administration Dept. All Town Departments Transportation Routes Development Services All Town Departments Transportation Facilities and Vehicles Development Services All Town Departments Annex B Support 170 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TAB E – DAMAGE ASSESSMENT WORKSHEET – PUBLIC I. Damage Assessment Worksheet – Public (PLEASE PRINT) Team Members: Area Assigned: Date/Time of Observation 1. GENERAL OBSERVATIONS a. Limits of Disaster Area: b. Major Disaster Agents: c. Location and description of hazards to personnel: d. Location and description of dangerous conditions requiring accelerated response: Annex B Support 171 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only 2. DISASTER VICTIMS a. Estimated homeless: b. Estimated injured or ill: c. Estimated deceased: 3. HEALTH AND SANITATION (Description of problem) a. Water: b. Wastewater: c. Disease: d. Vector Control: 4. UTILITIES (Affected areas, estimated outage times, and damages) a. Electricity: b. Water: Annex B Support 172 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only c. Wastewater: d. Natural Gas: e. Telephone: 5. FARMS AND RANCHES (Number destroyed, major or minor damage, and dollar estimates) a. Buildings: b. Crops: c. Poultry/Livestock: 6. URBAN STRUCTURES (Number usable, unusable or destroyed, to include estimated dollars) a. Homes: b. Mobile Homes: c. Apartments: d. Commercial: e. Industrial: Annex B Support 173 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only f. Governmental: 7. SUPPLIES, EQUIPMENT, PERSONAL PROPERTY (Damage estimates in dollars) a. Personal Property: b. Commercial Equipment and Supplies: c. Industrial Equipment and Machinery: d. Agricultural Equipment: e. Government Equipment: 8. TRANSPORTATION ROUTES (Location, type and cause of closure, to include estimated time to open) a. b. c. d. e. 9. TRANSPORTATION FACILITIES AND VEHICLES (Location, non-operational < 8 hrs or non- operational > 8 hrs and estimated damage) Annex B Support 174 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only a. Railroads: b. Rolling Stock: c. Commercial Stock: Annex B Support 175 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TAB F – DAMAGE ASSESSMENT WORKSHEET - PRIVATE (PLEASE PRINT) 1. DATE OF EVENT 2. ASSESSMENT DATE 3. TYPE OF EVENT (Check One): 4. JURISDICTION (Check One): Flash Flood Thunderstorm Town/City of Earthquake Tornado Flood Wind Maricopa County (Unincorporated Area) Fire Other 5. OWNER/OCCUPANT INFORMATION 6. CONTACT INFORMATION (If Different): Name Name Address Address Telephone No. Telephone No 7. TYPE OF STRUCTURE (Circle One): 8. BUILDING DAMAGE (Circle One): 9. CONTENT DAMAGE (Circle One): S – Single-Family Dwelling 3 – Destroyed (Not Repairable) 3 – Destroyed (Not Repairable) M – Mobile Home 2 – Major (Need Repair) 2 – Major (Need Repair) A – Apartment 1 – Minor (Habitable) 1 – Minor (Habitable) B – Business 0 – No Damage 0 – No Damage 10. STRUCTURAL DAMAGE: 11. OTHER DAMAGE (Circle One): 12. ADDITIONAL INFORMATION: Annex B Support 176 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only (Fill in/check appropriate information) Windows Broken Y N Flood Water Depth Walls & Collapsed Blown In/Out Insulation Y N No of Floor Levels Ceilings Water Damaged Furniture Y N Appliances Y N Roof Collapsed Truss Damage Awnings Y N 14. TYPE OF USAGE OTHER THAN PRIMARY UNIT (Check One): % Shingles Missing/Damaged Flooring Y N Pipes Ruptured Y N Foundation Shifting on off Septic System Y N Seasonal Well Y N Recreational Vehicle Chimney Collapsed % Damaged Other 13. INSURANCE (Circle One): Siding % Missing/Damaged Homeowners Y N Flood Y N 15. REMARKS: Annex B Support 177 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only TAB G: PRELIMINARY DAMAGE ASSESSMENT –FEMA Form 90-135. Annex B Support 178 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Annex B Support 179 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only EMERGENCY PUBLIC WARNING This section provides details on how the public will be informed about the threats, either natural or man-made, that may impact them. It also provides details about educating the public as well as the technology used in disseminating the warning information. Situation and Planning Assumptions Situation When a disaster is imminent or is already occurring, it is critical to provide warning about the potential of the incident and the specifics of the incident, as known, to the public. It is critical to provide the public with protective measures they can take to help minimize the effects of the emergency. Providing education to the public before disaster strikes about the threats they face and how to prepare for them are key to effective public warning. The method for communicating with the whole community will be determined based on the channels available including but not limited to communicating to those with sight or hearing impairments, as well as unique populations like schools, nursing homes, hospitals, etc. The location and accessibility status of Reception and Care or Evacuation Centers and Disaster Shelters will be included in public announcements to include services available like back-up power and refrigeration for medicines. Should the situation require the alerting, warning or evacuation of the public, Fountain Hills PIOs will utilize all communication channels available (e.g., audio, visual, text, etc.) to notify the whole community. Additional modes of communicating emergency public information to those that speak a language other than English, those with access and functional needs, custodial institutions, schools, and assisted living facilities will be provided based on the ability of people to receive, act on, or understand emergency alerts and warnings. Information will be provided so that everyone can receive the information clearly and in a timely manner. This includes warnings in languages other than English, warning for those with access and functional needs and warning to unique populations so they can make decisions about what steps they need to take to ensure their safety. Planning Assumptions The National Weather Service (NWS) periodically issues severe weather information as an advisory, watch or warning. The same emergency condition levels will be used by the Town of Fountain Hills when notifying the public of the severe weather information. Public officials and responders will not have the necessary support to prepare and release accurate warning information in a timely, coordinated manner. Subject matter experts must participate in the development of the warning information. Annex B Support 180 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only All Palo Verde Nuclear Generating Station (PVNGS) emergency warnings will be centrally coordinated through MCDEM. The use of Unusual Event, Alert, Site Area Emergency, and General Emergency Classification Levels in providing warning to the public will only be used for emergencies occurring at the PVNGS. [NOTE: The Town of Fountain Hills is located more than 50-miles from PVNGS but Town officials may be notified by MCDEM]. Concept of Operations Alert Phase Upon notification, MCSO will alert appropriate Town departments, affected jurisdictions and support agencies to relay known information and to establish coordination and feedback channels. MCSO is the Primary Agency to ensure all pre-incident coordination of personnel, resources, and facilities will be identified and incorporated into each system listed in public warning assets. MCSO may delegate Primary Agency responsibility, as appropriate, per each system identified below. MCSO will identify the Support agencies, as appropriate, per each system identified below. Notification Phase MCSO will notify appropriate governmental agencies of impending emergency events or situations as follows: • Pass reports of significant or severe weather or flooding to the Emergency Management Coordinator. • Pass reports of terrorist or suspected terrorist activities to the local office of the Federal Bureau of Investigation (FBI) and to the Arizona Department of Public Safety (DPS). • Pass reports of any significant emergency event or situation the Emergency Management Coordinator. Public Warning Assets There are several methods for receiving and providing emergency warning information. Details of each process or method are described in the following paragraphs. National Warning System (NAWAS) The NAWAS is the Civil Defense System used to disseminate warnings from the FEMA Operations Center to warning points in each State. When not being used for emergency traffic or tests, state and local governments may use the NAWAS for official business to augment their normal communications systems. NAWAS terminals are available for use at Annex B Support 181 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only both the County Primary Warning Point, located in the Sheriff’s Office Communications Center, and the Alternate Warning Point, located in the EOC. During severe weather, the Phoenix Office of the National Weather Service (NWS) disseminates watches, warnings and other pertinent information on the system. The Sheriff's Office has been designated the Maricopa County Warning Point for the receipt of hostile attack warnings from the FEMA Operations Center. The MCDEM EOC has been designated the Alternate Warning Point. Emergency Alert System (EAS) The EAS is an all hazards alert and warning system that provides warnings throughout the County via radio, television, cable TV service, and the Phoenix National Weather Service NOAA weather radio. There are three (3) local primary (LP) stations serving Maricopa County: • Radio Station KTAR (LP-1, 92.3 MHz FM AND 620 kHz AM, KPKX 98.7 MHz FM). • Radio Station KJZZ (LP-2, 91.5 MHz FM). • Radio Station KFYI (LP-3, 550 kHz AM). Local media voluntarily translates all EAS messages into Spanish. To disseminate an EAS message, contact the Maricopa County Department of Emergency Management on their 24 hour line at 602-273-1411 and make the request by providing the title, name and political subdivision. Have the text prepared for the emergency action notification. Maintain documentation on any EAS activation including date, time and emergency message or notification. Schools and school districts throughout the County can receive all-hazards warnings through the EAS. These radios can also receive non-weather related emergency information via EAS. Commercial radio, TV broadcasting stations and local cable systems will disseminate emergency warnings and information to the public in accordance with the procedures contained in the state of Arizona emergency alert system operational plan and the Maricopa / Pinal County local area Emergency Alert System plan. The Community Emergency Notification System (CENS) The Maricopa Association of Governments (MAG) operates the CENS from the 9-1-1 centers. The system will rapidly notify by telephone, utilizing 9-1-1 telephone records and those registered cell and voice over internet protocol phones, those living or working near the scene of an emergency and provide them with information and any required emergency instructions in English, Spanish, or TTY devices. To disseminate a CENS contact the MCSO or Fire dispatch center to deploy the message. You will be required to identify the potential target area. Maintain documentation on any CENS activation including date, time and emergency message or notification. Annex B Support 182 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Media Alert System The system is primarily used for notifying the public, via a limited number of media members, of events having an immediate impact affecting a significant population. The system allows for the simultaneous distribution of information from one source to subscribing media outlets and minimizes confusion by releasing accurate information in a timely manner The system is activated by the Arizona Department of Public Safety (DPS) at the request of certain authorized agencies (e.g. Town Public Information Officer) which access DPS via telephone. During severe weather, the Phoenix National Weather Service office disseminates information about weather watches and warnings on this system. National Oceanic and Atmospheric Administration (NOAA) Radio Service The Phoenix National Weather Service office broadcasts weather information 24 hours a day on 162.55 MHz from its transmitting antenna located on South Mountain. During severe weather, the routine weather broadcasts are interrupted for special information such as weather warnings. The service also disseminates emergency warnings and information on natural and man-made emergencies, both pre and post-incident by incorporating the EAS into its broadcasts. Maricopa County Warning Radio Net (47.66 MHz) The radio net may be used to disseminate emergency information to all cities, towns, and other organizations on the net. Radios are located in the offices of the Maricopa County Department of Emergency Management as well as the County EOC and in each municipal Dispatch Center. Jurisdiction Warning Points Each municipality has established a local warning point in their community to receive and disseminate emergency information and warnings. Mobile sirens and public address systems may be used to further disseminate emergency information and warnings to the public. Arizona Emergency Information Network (AZEIN) The Arizona emergency information network (AZEIN) is the state of Arizona’s online source for real-time emergency updates, preparedness and hazard information, and multimedia resources. Hospital and Health Care Notifications Hospital and health care facilities are notified by the Maricopa County Department of Public Health via their emergency notification system, administered by the Arizona Department of Health Services. Annex B Support 183 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Notification to Schools, Designated Government Agencies and Designated Businesses In addition to the all–hazards weather radios, calls will be made from the Town of Fountain Hills to schools alerting them of any potential danger. Calls will also be placed to designated government agencies and businesses. Notification by Emergency Personnel In some cases it may be necessary for emergency personnel such as Sheriff’s deputies or firefighters to notify the public via loud speakers or by door-to-door notifications. Community Disaster Preparedness Education An integral part of a public warning system is educating the public on how to be prepared for a disaster, how warnings will be issued to them, what to do when warnings have been issued, and how to keep themselves and family members safe during and after an emergency. MCDEM collaborates with local citizen corps programs, the American Red Cross, the Salvation Army, and other community volunteer organizations in educating the public. Public service announcements are also used to educate the public about the threats in the area and the warning systems used for those threats. Maricopa County Sheriff’s Office MCSO dispatch has been designated the Maricopa County Warning Point for the receipt of hostile attack warnings from the FEMA Operations Center. The MCDEM EOC has been designated the Alternate Warning Point. Notification to Custodial Institutions All jails in the county are run by MCSO. MCSO is responsible for notifying affected jails of emergencies and taking the appropriate actions as outlined in their Standard Operating Procedure (SOP). National Weather Service Broadcasts include hazard information relating to local emergencies, terrorism, nuclear incidents, 9-1-1 outages and abducted children, in addition to traditional weather and marine advisories. Commercial Radio and TV Broadcasting and Local Cable Systems Stations Emergency warnings and information is disseminated to the public in accordance with the procedures contained in the State of Arizona Emergency Alert System operational plan and the Maricopa/Pinal County local area Emergency Alert System plan. Annex B Support 184 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Emergency Public Information This section provides guidance for the collection, monitoring, management, and dissemination of accurate, useful and timely information to media and social media outlets for public broadcast. During times of disaster the public needs updated information about the impacts of the disaster, next steps to take after a disaster, whether there is a possibility of the disaster expanding or recurring, and steps on how to begin the recovery process after the disaster. Situation and Planning Assumptions Situation Providing coordinated and consistent messaging to the public during and following an emergency event is as important as warning the public prior to a disaster. The Joint Information System (JIS) is the process where all responding agencies, political jurisdictions, and elected officials collaborate on the messaging to be shared with the public. Joint press releases will be issued through this system and when necessary, the JIS will be the mechanism used to deliver joint press conferences. The Town of Fountain Hills Administration Department is responsible for coordinating the Joint Information System for emergencies within the Town. When larger emergencies occur, Maricopa County may activate a Joint Information System or one in conjunction with the State. The Town will work with and through regional and state JIS when established. The overriding idea of the JIS recognizes that each entity will continue to represent his/her own agency, while receiving the benefits of coordinated information. It is anticipated that many private sector entities, non-governmental organizations, as well as local, state, and federal agencies will be integrated as they become involved in an emergency affecting Maricopa County. The methods of delivering the information are similar to the methods used for emergency public warning such as Emergency Alert System (EAS) broadcasts, media alerts, Arizona Emergency Information Network (AZEIN), and Community Emergency Notification System (CENS). The JIS is effective in providing unified messaging that will helps reduce confusion resulting from rumors and conflicting information. Town departments involved in response and recovery to an emergency will coordinate the release of information on what actions they are performing through the JIS and the lead PIO for the emergency event or situation. The Joint Information Center (JIC) is the physical location that is the hub for providing coordinated and comprehensive dissemination of information to the public. A virtual JIC may be coordinated through the Town PIO. [NOTE: For events occurring at the Palo Verde Nuclear Generating Station (PVNGS), Maricopa County will coordinate all emergency public information through a combined Palo Verde/Maricopa County/State of Arizona JIC located at 600 N. Airport Road, Buckeye, Arizona]. Annex B Support 185 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Planning Assumptions Emergency public information may be impeded during an emergency. Therefore, it is important to educate the public prior to an emergency event or situation of the hazards, protective actions, and preparedness measures they can employ to reduce the impact of the emergency event or situation on themselves and their community. If electronic means of notification are disrupted, a back-up means for delivering emergency public information will include vehicle public address systems and door-to-door contact during critical periods and in locations with life-safety concerns and situation briefings at congregate care locations. Concept of Operations Joint Information System (JIS) operating procedures will be developed and maintained by the Town Administration Department, which has been identified as the Primary Agency for implementing the emergency public information appendix, in cooperation with Support agencies. Emergency public information will be coordinated with and involve support agencies and organizations. The identified Primary and Support agencies are identified in ESF #15. In order to measure the public’s comprehension of the messaging, feedback will come into the JIS through responding agencies, calls to the county, AZEIN, community groups such as citizen corps, voluntary organizations such as the American Red Cross and the Salvation Army, community and faith based organizations, media and social media reports. This feedback will assist to fine tune the messaging and make corrections to any rumors or inaccurate information. Emergencies have a very high likelihood to induce high levels of stress and fear in the general public. Therefore, it is imperative that representatives from Public Health and behavioral health agencies be integrated into the JIS so that accurate information is distributed about the effects of an emergency or disaster, and what safety measures the public should take. Additional modes of communicating emergency public information to those that speak a language other than English, those with access and functional needs, unique populations such as schools, hospitals, managed care facilities, group homes, etc., will be provided based on the ability of people to receive, act on, or understand emergency alerts and warnings. Town Tasks The Primary agency, in coordination with and supported by the identified Support agencies, will ensure the following response and recovery activities will be completed during and reviewed after an emergency event or situation. The tasks of the Town during the response and recovery phase of an emergency are: Annex B Support 186 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Maintain a system to ensure accurate dissemination of emergency information and other protective and recovery actions. • Receive approval for all press releases from the Emergency Management Coordinator, the EOC Manager, or their designees. • Disperse timely information concerning emergency events to all regional partners and all media outlets in order to keep the public informed of any pertinent emergency bulletins. • Define public notification timeframe regarding an emergency or disaster and disseminate information to the media. • Provide a designated area for the JIS and for media briefings and/or press conferences and conduct briefings in a timely manner. • Provide coordination with incident command to provide on-scene access to the media. • Provide updates (e.g., response to inquiries about missing relatives, restricted areas of access and re-entry) regarding the emergency or disaster. • Ensure appropriate spokespersons from local government, agencies and organizations are designated and integrated in support of the JIC. • Establish and maintain just-in-time emergency information in a variety of communication mediums. • Develop and maintain an effective working relationship with all local media outlets and national affiliates to ensure coordinated and consistent messaging to the public during and following an emergency event. • Maintain a list of local media contacts. PROTECTIVE ACTIONS (EVACUATION AND SHELTERING) This section provides guidance to Town government, as well as other governmental agencies, businesses, and first responders conducting protective actions that impact individuals in Fountain Hills. Protective actions, such as evacuation, shelter-in-place, or a combination of the two may be needed for natural, technological, or human-caused events. Situation and Planning Assumptions Situation The Jurisdictional Summary for the Town of Fountain Hills, included in the Maricopa County Multi-Jurisdictional Hazard Mitigation Plan (2009) identifies the most common hazards most important to the Town of Fountain Hills that are associated with some type of protective action. This sets the basis for Town-wide as well as regional planning, moving populations from one area of Fountain Hills to another that is not impacted by the event. In the event of a hazard impacting the entire County, Maricopa County will use those procedures identified in the SERRP Evacuation and Reception Annex to coordinate a timely and orderly Annex B Support 187 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only evacuation of the County. Three (3) basic types of protective actions are available to the Town: evacuation, shelter-in- place, or a combination of the two. Evacuation is defined as an organized, phased, and supervised withdrawal, dispersal, or removal of the public and their household pets from dangerous or potentially dangerous areas, and their reception and care in safe areas. Shelter-In-Place is defined as taking immediate shelter where you are; at home, work, school, or in between. It may also include sealing the room; in other words, take steps to prevent outside air from coming in, especially if chemical or radiological contaminants are released into the environment. A combination of the two may be necessary to move those public members that are closest to the threat as soon as possible and those farther away a short time later. Warning the public to evacuate or shelter-in-place is reliant upon technological dependent modes of communication (e.g., electricity, telephones, internet-based systems, radio towers, etc.). When these systems are inoperable, vehicle public address systems and door-to-door contact may be the only methods of notification available and could cause a delay in evacuating populations within hazardous locations. Planning Assumptions The Town of Fountain Hills is responsible for evacuation planning for the Town based on hazard vulnerability assessments including identification of hazards and their consequences on loss of life and property and prioritization of hazards based on probability, outcome, and level of community preparedness. Town staff executing this plan is aware of and trained in the Incident Command System (ICS) and the National Incident Management System (NIMS). The decision to evacuate will be made at the Town level. [NOTE: The authority for evacuations is set forth in A.R.S. §26-311 Local Emergency; Power of Political Subdivisions; State Agency Assistance]. This is often in conjunction with a local Incident Command or through Emergency Operations Center (EOC) coordination depending on the nature of the emergency. Certain county resources, such as roadways, may be used during localized evacuations therefore requiring coordination with the county. Town, county, or tribal officials will make the decision to issue an evacuation order for their respective jurisdictions. Generally, most people will evacuate when Town officials recommend they do so. Some individuals may evacuate before an order has been given. Some individuals will refuse to evacuate, regardless of the event. The majority of the general population is assumed to be capable of evacuation under their own power, using personal vehicles and traveling with friends and family. However, there is a significant portion of the population that would require some level of assistance to evacuate during an emergency situation. An advanced and/or early evacuation may be needed to provide time to accommodate children and/or persons with disabilities, access or Annex B Support 188 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only functional needs. Hospitals, schools, day care, assisted care facilities, custodial institutions, and other managed-care facilities are legally responsible for evacuating individuals in their care. Timely dissemination of hazard information to an institution or facility allows them to make appropriate decisions to execute an evacuation from an emergency situation or event and provide for en route services (medical care, food, water, etc.) for those in their care. These facilities typically have Standard Operating Procedures (SOPs) in place for the evacuation and/or sheltering-in-place of patients, visitors, and staff. Every effort will be made to ensure that individuals with disabilities, access and functional needs are not separated from their caregivers, mobility devices, other durable medical equipment and/or service animals during an evacuation. Consideration of animals is critical. If people cannot take their pets or service animals with them, they may chose not to evacuate. The same consideration applies to people with livestock. Veterinarian’s offices, animal care shelters, zoos, and colleges may contain large numbers of animals, so pre-planning for their movement and sheltering is critical. Ground transportation routes will generally be the primary means of evacuation. Other modes of transportation may be considered, such as aircraft. Transportation resources provided will include buses and vehicles that are wheelchair / scooter accessible, and drivers. The Valley Metro Regional Public Transportation Authority (RPTA) will determine the procedures for transporting household pets on RPTA vehicles. The Town will establish and operate shelters in a coordinated effort with neighboring jurisdictions and the County and/or State EOCs if required. Shelters will provide services for all, including those with disabilities, access and functional needs, household pets, and service animals. The Town will work with law enforcement, the Department of Economic Security, and the American Red Cross to identify, register, provide safe accommodations at the shelter and eventually reunite unaccompanied minors with their parent or legal guardian. The Town will work with law enforcement to ensure security of any population within the shelter that may for any reason (e.g. racial, ethnic, religious, etc), cause them to be at risk. Concept of Operations Operating procedures will be developed and maintained by the Maricopa County Sheriff’s Office, which has been identified as the Primary Agency for implementing protective actions, in cooperation with the Town. An evacuation will be coordinated with and involve many support agencies and organizations. Support agencies for evacuation include, but are not limited to: • Fountain Hills Rural/Metro Fire Department. • Town of Fountain Hills Community Services. Annex B Support 189 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Town of Fountain Hills Streets Division. • Maricopa County Department of Emergency Management. • Maricopa County Department of Transportation (if County roads are involved). • American Red Cross Grand Canyon Chapter. • Maricopa County Animal Care & Control. • The Salvation Army. • Area Fire Service Agencies. • Affected Municipalities. The decision to implement a large-scale evacuation will be made in coordination with MCSO and responding fire agencies. Activation of protective actions will indicate a situation of such magnitude that it requires the activation of the Town Emergency Operations Center (EOC). MCSO will identify and employ all available sources of transportation to support the needs of the evacuation process. Evacuation routes will be identified and established by MCSO, responding fire agencies, and the Town’s Streets Division. Estimated timeframe for evacuation will be established and updated regularly during the evacuation process. The ESF #6 Mass Care Primary agency will identify shelter facilities and safe areas in coordination with school districts, parks & recreation sites, churches, and local volunteer groups. A system to confirm the number of people in designated shelters and at unofficial locations will be established in coordination with ESF #6 Mass Care. Political subdivisions are responsible for recommending and directing evacuation of areas within their respective jurisdictions. An emergency that necessitates evacuation planning may not occur locally, but may occur in an adjacent jurisdiction causing an uncoordinated influx of evacuees from outside the Town. The Maricopa County EOC may assist in the coordination of evacuations involving more than one political subdivision. The EOC will work with the school districts to coordinate evacuation transport assistance requests from the schools. The EOC will also work with MCSO, local fire departments and other agencies that are contacted by anyone with access and functional needs or anyone that requires evacuation assistance. Accessible transportation for returning evacuees to their homes will be provided. The EOC will collect and consolidate the requests and arrange transportation for them. These requests will be tracked, recorded and monitored by the EOC Logistics and Operations Sections. Annex B Support 190 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Protective Action - Evacuation There are three types of evacuation: Voluntary, Recommended, and Mandatory. • Voluntary – Voluntary Evacuations are targeted toward people most vulnerable to a threat having a particularly long evacuation lead-time. No special measures are usually taken during voluntary evacuations, and people may remain if they so choose. • Recommended – Recommended Evacuations are issued when an event has a high probability of impacting people located in at-risk areas. Decisions of whether or not to leave are left to the individual; people may remain if they so choose. Some unique arrangements may be made in expectation of an escalating situation or hazards to a specific population. An example would be issuing a recommended evacuation for individuals with breathing difficulties in smoky areas caused by a wildfire. • Mandatory – Mandatory Evacuations are issued when authorities put maximum emphasis on encouraging evacuation and limiting ingress to potentially impacted areas. People may remain if they so choose. Evacuation planning for those with disabilities, access, functional needs and unique populations: The majority of the general population is assumed to be capable of evacuation under their own power, using personal vehicles and traveling with friends and family. However, there is a significant portion of the population that would require some level of assistance to evacuate during an emergency situation. An advanced and/or early evacuation may be needed to provide time to accommodate children and others with access or functional needs. Every effort will be made to ensure that individuals with disabilities, access and functional needs are not separated from their caregivers, mobility devices, other durable medical equipment and/or service animals during an evacuation. Any managed care facility (e.g. assisted living facility, long-term care, nursing home, etc.) has the legal responsibility to evacuate those in their care. These facilities typically have Standard Operating Procedures (SOPs) in place for the evacuation of patients and staff. Transportation resources provided will include buses and vehicles that are wheelchair / scooter accessible, and drivers. Temporary housing provided for evacuees will include accessible units. Accessible transportation for returning evacuees to their homes will also be provided. When allowing evacuees to return to their homes, local authorities will consider their health and physical access needs; evacuees with access and functional needs will be provided specific recommendations needed to address those issues. Evacuation Timing- Advance Notice Advance Notice evacuations occur when information becomes available about a potential Annex B Support 191 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only incident and the factors that may necessitate an evacuation are known in advance of the actual incident. Examples are incidents such as some wildfires, wide-scale flooding and nuclear power plant incidents. Authorities should consider the following when making an evacuation decision: o The extent of the evacuation based on geographic area, o Likelihood of impact, and o Emotional and physical distress, financial costs to the community, etc. Readiness Phase: Occurs when information becomes available that an event may occur where evacuation, and the scope of the evacuation, must be considered. This could come days or hours before an event. This is when the Incident Command is established and begins advance planning. Activation and Mobilization Phase: Involves activating those who execute the evacuation operational plan. The plan should be coordinated with responders and impacted jurisdictions. Officials should declare a voluntary, recommended, or mandatory evacuation and specify the geographic areas to be evacuated. Officials should also determine whether the evacuation will be performed in phases. At this point, the public should receive initial information that an evacuation may be ordered. This phase involves the dissemination of information to the public and all preparation for the actual evacuation. An advanced/early evacuation may be needed to accommodate children and others with access or functional needs. Operations Phase: Consists of the implementation of all actions required to safely remove individuals from harm’s way and provide shelter and comfort. During this phase, government officials should issue evacuation orders and execute the evacuation operations plan and provide support to those being evacuated. This involves ensuring the orderly movement of evacuees to designated reception sites beyond harm’s way, and usually occurs within 6 to 72 hours. Evacuation Timing - No Notice No-Notice evacuations happen when little or no advance warning of the incident occurs. No- notice incidents can be either small-scale or wide-scale and can happen anywhere at any time. Responders will have a very limited time to prepare, plan and coordinate before an evacuation begins. Information about the incident may be insufficient or unavailable to decision makers. Authorities should consider the following when making an evacuation decision: o Public members are already at risk. o Except for rare instances when the public are advised to shelter in place, affected populations may have to be moved out of harm’s way to a safer location immediately. o During a no-notice evacuation event, resources will be focused on dealing with the incident itself and may not be available for evacuation operations. Readiness Phase: Does not always occur during a little- or no-notice evacuation. If it does occur, it may be brief and minimal in scope. This is the time when limited information about Annex B Support 192 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only an incident becomes available, and officials use this information to determine whether an evacuation is necessary. Evacuation decisions will likely need to be made before a complete picture of the situation is available. Activation Phase: Encompasses everything leading up to the actual evacuation of the public. During this phase, relevant agencies and organizations should be made aware that an evacuation is taking place; a command structure should be established, representatives should be dispatched to the EOC. Evacuation routes should be decided upon, and a determination should be made about which resources will be needed as priorities. • For no-notice evacuations, the evacuation may already be in process under control of the Incident Command (IC). EOCs may be partially staffed or fully staffed and already assisting. The emergency responders’ primary function may be to address the life safety operations caused by the incident, as opposed to directly supporting the evacuation, so resources may be limited. The IC should consider inbound responder access routes as to not impede evacuation of the public. If contamination of evacuees is an issue they may need to be isolated and decontaminated before moving on or sheltered. In a large scale event, there may be infrastructure damage limiting the egress routing. The EOC needs to work closely with the Incident Command for coordination of these activities. Return Phase: The goal is to support the return of evacuees to their point of origination once it is determined to be safe to re-enter the community. Return operations may be conducted over days, months, or even years in the case of a mass evacuation for a catastrophic event. Public officials, including utilities; health and medical; and public safety officials, should analyze information and determine when communities may be permitted to return. Re-entry Steps: • Define a process where agencies and jurisdictions approve re-entry plans and timing. • Assure critical infrastructure is adequate and safe for return and that utilities are secure even if they may not be operational. • Consider control issues and weigh the benefits and risks/costs of implementing a return plan based on the scope and control points of the evacuation. • Determine methods of return: o All at once, or o Tiered return, residents only; then general public. • Consider “silent” return stage before return is announced by opening access before the return order has been publicly announced. • Communicate directly with evacuees before the return is announced. • Consider health and physical access needs of evacuees, especially those with access and functional needs, prior to re-entry, along with any recommendations needed to address those issues. Annex B Support 193 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Primary Agency Tasks The Maricopa County Sheriff’s Office (MCSO), the Primary agency, with assistance from Support agencies, will ensure the following response and recovery activities will be completed during (and reviewed after) an evacuation: • Identify the geographic boundaries of the emergency area. • Establish an Incident Command Post for control of agencies authorized to operate in the affected area. • Provide security for the evacuated area, with emphasis on the protection of essential facilities. • Issue and/or coordinate the public warning information via the Joint Information System (JIS). • Establish evacuation routes. • Control access to and from affected area. • Provide traffic control in and near the affected area. • Coordinate available transportation to move evacuees. • Coordinate transportation pick-up points for individuals without access to a private vehicle. • Coordinate transportation for persons with disabilities, access and/or functional needs. • Maintain documentation of all incurred evacuation expenses. • Provide an orderly and safe return plan to the affected areas. • Coordinate and manage the relocation of incarcerated individuals during a crisis response. • Assist political subdivisions having evacuation problems, within the limits of existing authority and capability. Emergency Operations Center (EOC) Staff: • Recommend evacuation of affected areas when conditions dictate doing so. • Coordinate with the Sheriff’s Office on the recommendation. • Notify any other agencies (e.g. Fountain Hills Community Services, Fountain Hills Streets Division, etc.) that will participate in the evacuation effort. • Notify the news media of the evacuation via media alert and, if deemed necessary, the EAS. • Coordinate with any other agency to provide services for those individuals with access and functional needs. Support Agency Tasks Fountain Hills Streets Division (Development Services Department) • Send a representative to the Sheriff’s Office Incident Command post. Annex B Support 194 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Set up and maintain roadblocks and any other equipment needed to control traffic in and around the evacuated area. Fountain Hills Community Service Department • Establish and maintain shelters for persons who have been evacuated from the affected area. • Feed shelter occupants. American Red Cross • Coordinate with ESF #6 Mass Care Primary Agency to establish and maintain shelters for persons who have been evacuated from the affected area. Animal Care and Control • Coordinate with ESF #6 Mass Care Primary agency to provide shelter, registration, and decontamination services for household pets arriving at the shelter with their owners. Environmental Services Department • Monitor food-handling operations at established shelters. Valley Metro Regional Public Transportation Authority (RPTA) • Provide transportation resources including buses or vehicles that are wheelchair accessible, and drivers. These resources should be requested through Maricopa County Department of Emergency Management (MCDEM). Protective Action - Shelter-in-place: Sheltering-in-place provides the population with immediate protection and limits their exposure to the hazard. Most hazardous plume passages (e.g. radiological, biological, or chemical) do not have the capability to maintain a persistent level of exposure. Sheltering-in-place may be an option when successive hazardous plume passages, with sufficient time between releases, allows for evacuation but there is insufficient lead-time prior to the first plume passage. Public sheltering will minimize exposure to the effects of the initial plume release and reduce the risk of exposure. The decision to issue shelter-in-place instructions is based primarily upon the nature of the hazard as well as meteorological data. The public who are sheltering in place will be informed of protective actions through a variety of communication methods. When the risk is reduced sufficiently that a return to routine activities is indicated, instructions will be issued to the public via the same communication methods used for the sheltering message. Annex B Support 195 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only MASS FATALITY INCIDENT MANAGEMENT This section sets forth the policies and concepts for response to a Mass Fatality incident within Maricopa County. A Mass Fatality event may occur at any time and thus necessitates planning for a surge demand on fatality management services. This section has been developed using historical and theoretical events to formulate the baseline for fatality surge needs and realistic worst case scenarios. This section is consistent with the U.S. Department of Homeland Security’s National Response Framework (NRF) and incorporates the principles of the National Incident Management System (NIMS) Emergency Support Function (ESF) #8. The Health and Medical Services Annex of the NRF states that assistance to supplement state and local Mass Fatality resources will be coordinated by the Department of Health and Human Services, the Primary Agency for ESF #8. The scope of ESF #8 includes: public health, medical, mental health services, and mortuary services, all of which have a role in Mass Fatality management. Situation and Planning Assumptions Situation A Mass Fatality incident may occur at any time and presents unique demands and challenges to a portion or the entirety of the current fatality management system. This section is designed to be applicable across a wide range of emergencies resulting in substantially increased fatalities over varying periods of time. It has been developed using historical and theoretical events to formulate the baseline for system operations and to project realistic worst case scenarios. The command and control of a Mass Fatality incident will depend on the type and scope of an incident. For example, an airplane crash with multiple fatalities will have different operational components compared to deaths resulting from a pandemic. The key assumptions and concept of operations comprehensively address the variety of responses appropriate to all Mass Fatality events. Planning Assumptions Mass Fatality Incident Management is the recovery, transportation, identification, appropriate processing, protection and coordination of the disposition of all human remains in a mass fatality surge situation. To accomplish these goals, the Maricopa County Medical Examiner’s Office, with assistance from Support agencies shall: • Prevent further risk to public and responder health in the process of managing fatalities (including staff and those coming to assist). Annex B Support 196 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Provide on-site fatality assistance, coordinate transport and storage as necessary, establish victim identities and causes of death; preserve all property found on or adjacent to the bodies; maintain legal evidence for criminal or civil court action; release remains promptly to the next-of-kin, if possible. • Provide respect for those who have died and provide compassion and support for their survivors throughout the process. • Provide for appropriate record-keeping to meet legal and documentation requirements. • Provide timely and accurate public information to keep the survivor community informed about all critical events throughout the process. The Town of Fountain Hills will lack sufficient personnel, equipment, and storage capacity to handle significant numbers of deceased victims, especially if remains are contaminated. Assistance from local, state, and federal governments may be required to assist in the search and recovery, transportation, tracking, removal, processing and identification. In some scenarios, the availability of federal resources to respond may be non-existent. Large-scale emergencies may present unique logistical challenges with limited cold storage space, human remains pouches, personal protection equipment (PPE), and related fatality management supplies. In this scenario, mutual aid resources and federal assets will both be strained and likely not available. In certain scenarios, deaths may be dispersed over a large geographic area, lacking a defined incident site (e.g., biological, pandemic, etc.). This may necessitate private or public assistance in the transportation and storage of remains. Bottlenecks within the system may appear at any point of the process, depending on scope and nature of the incident. For example, local hospitals and mortuaries may not have additional morgue storage; the vital records system may exceed surge capacity to register deaths and issue final disposition permits; and the death care industry may exceed surge capacity to provide for final disposition of human remains. Regulatory restrictions may impede the system when an emergency is not declared. With a local, state or federal declaration in place, there may remain the need to identify and modify certain legal and regulatory requirements. There could be significant disruption of publicly and privately owned critical infrastructure that could impede a mass fatality response. A pandemic event will likely stress other government agencies, specifically in terms of continuity of operations and/or government. The need for accurate, sensitive, and timely public information can grow exponentially depending on the scope and nature of the event. The ability to deliver the information Annex B Support 197 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only needed can also be challenged at one or any point of the system. Concept of Operations The Maricopa County Office of the Medical Examiner (OME) is responsible for and in charge of decedent(s) and final disposition or release for all fatalities in Maricopa County. In a surge event, the OME will notify MCDEM when resources are exceeded and discuss the need for Mass Fatality coordination. MCDEM, acting as the non-medical/non-health coordinating agency has the responsibility to coordinate, manage and provide information and resources in support of the OME. The Maricopa County Department of Public Health is defined as the medical coordinating agency. In the event that resource needs of Maricopa County are exceeded, the County will notify the state and request assistance. As defined in the State of Arizona Emergency Response Recovery Plan (SERRP), the Arizona Division of Emergency Management has the responsibility to coordinate resource requests through State and Federal sources. Each Lead and Support agency shall develop and maintain department policies and complimentary Standard Operating Procedures (SOPs) in support of a Mass Fatality incident. The respective policies and Standard Operating Procedures (SOPs) should be included in an annual review to ensure that compatibility and integration are achieved. In addition, the integration of tribal health agencies into the exercise and implementation of this plan is encouraged to ensure a comprehensive response to a Mass Fatality incident. Lead Agency Tasks Maricopa County Office of the Medical Examiner (OME). Responsible for any and all of the functions noted below, as dictated by the needs of an incident: • On-site fatality assessment, evidence gathering and documentation, and personal property management. • Responsible for development and maintenance of a Maricopa County OME Mass Fatality Plan. • Coordinate or manage transportation of remains to an appropriate facility. • Verification of identity of the decedent. • Cause of death determination. • Release of the remains or coordination of final disposition. • Oversight and operation of ancillary sites designed to support a surge situation (e.g., collection site, temporary storage sites, etc.). Town of Fountain Hills Administration Department or as assigned. Maricopa County Department of Public Health. Responsible for any and all of the functions noted below, as dictated by the needs of the event: Annex B Support 198 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Activating the Public Health Department’s Incident Command Center (ICC) as appropriate. • Manage and coordinate communications and information to healthcare, mortuary and other vested response partners. • Monitor the public health situation if related to the event, taking actions as necessary. • Support the surge capacity related to vital records system and documentation. • Manage federal agency inquiries and coordination as they relate to public health issues and their associated fatalities (CDC, etc.). • Staff the County EOC and JIC as needed. • Commence coordination of immediate county response and movement of medical resources as appropriate. Maricopa County Department of Emergency Management. Responsible for any and all of the functions noted below, as dictated by the needs of the event: • Collaborate and coordinate response with all pertinent agencies. • Activate the Emergency Operations Center, as appropriate. • Make recommendations to the Board of Supervisors or their representative for a declaration of an emergency. • Commence coordination of immediate county response and the movement of non- medical resources as appropriate. • Assist MCDPH with needs obtaining medical resources not available in the jurisdiction. • Support the public information needs of the Office of the Medical Examiner. • Request support for the operation of a Family Assistance Center, as and if needed. • Support and facilitate for any needed ancillary operations and/or facilities (e.g., casualty collection facilities). Maricopa County Public Fiduciary. The Public Fiduciary may have a role in an incident, which would include the following: • Responsible for indigent burial program. • Act as guardians, conservators and court-appointed personal representatives of persons and their estates in the absence of any other qualified/eligible appointees and as such are responsible for the coordination of final disposition. Support Agency Tasks: State Resources - Arizona Departments As dictated by the needs of the incident, the following State of Arizona departments are responsible for any and all of the functions noted below: Arizona Division of Emergency Management (ADEM) • Activate support functions within the SERRP as appropriate. • Activate the State Emergency Operations Center (SEOC) and/or Joint Information Annex B Support 199 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Center (JIC) as appropriate. • Advise the Governor as to the magnitude of the event and if necessary, request Governor’s emergency declaration • Support regional response and coordinate between regions if event involves multiple counties. • Coordinate requests for resources as processed by the counties, including any federal assets. • Support the operation of a Family Assistance Center (FAC) to assist families, loved ones. Arizona Department of Health Services (ADHS) • Coordinating with ADEM on appropriate response. • Support the management and coordination of communication and information to healthcare, mortuary and other vested response partners. • In conjunction with regional public health agencies, provide staff to the JIC. • Support the operation of a Family Assistance Center (FAC) to assist families, loved ones. • Coordinate/manage licensed facility waivers. Arizona Board of Funeral Directors and Embalmers. • Responsible for issuing/obtaining waivers/exemptions from Arizona Revised Statutes and the Arizona Administrative Code for licensees, such as funeral directors, cremationists, etc. Federal Resources Request for and coordination of these resources is handled only through the Arizona Division of Emergency Management, as requested or dictated by event factors. This request may be done through an emergency declaration, although a declaration is not necessary to request such resources (see SERRP). Disaster Mortuary Operational Response Teams (DMORT) - Work within the Incident Command System (ICS) and National Incident Management System NIMS) established by local authorities to provide technical assistance and personnel to recover, identify, and process deceased victims. DMORT capabilities include: • Victim identification. • Forensic dental pathology. • Forensic anthropology methods. • Processing, preparation, and disposition of remains. Annex B Support 200 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only DMORT support to the local medical examiner includes: • Augmenting existing local resources. • Providing specialized personnel. • Providing mobile morgue facility. • Providing computer-based tools. • Providing family support. Department Of Defense (DOD) Mortuary Affairs Assistance - DOD Mortuary Affairs units can provide support to domestic catastrophic incident response and recovery operations, when authorized by the Secretary of Defense. Services include search and recovery of remains and tentative remains identification. They can also set up a personal effects (PE) depot and assist morgue operations and temporary internment. National Transportation Safety Board (NTSB) – The Aviation Disaster Family Assistance Act was enacted in 1996 to assist local authorities in the coordination of victim identification and family assistance in the event of a major aviation accident. It tasks the NTSB with coordinating the efforts of the air carrier, local responders, and federal agencies for the family assistance response. This includes coordination for the recovery and identification of victims and the release of accident investigation information to family members while at the accident location and during the investigative process. Non-governmental Resources Death Care Industry - The Death Care Industry (funeral homes, crematories and cemeteries) is a critical component in a mass fatality event. The Death Care Industry can: • Provide supplemental morgue storage. • Assist with transportation of human remains. • Assist OME office operations with staff for such support duties as escorting bodies, transcribing case file data and collecting ante mortem data. • Assist with grieving families and gathering information from families regarding final disposition wishes. • Manage the final disposition of human remains Volunteer Agencies/Organizations - Volunteer agencies can provide support to a Mass Fatality incident in a variety of ways as requested by government entities. Annex B Support 201 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Private Sector Coordination This section provides guidance to ensure effective coordination and integration with business and industry components during actual or potential emergencies or disasters through the Business Emergency Coordination Center (BECC) at the State Emergency Operations Center. The private sector constitutes approximately 80% of the economy. Engaging the private sector in all stages of planning and implementation is critical for the success of this plan. In addition, business is in the unique position of understanding both the immediate and subsequent impact during and after an event to supply chains, and the massive re- leveraging of resources and assets needed to recover, stabilize, restore confidence in, and reconstitute parts of the economy. Situation and Planning Assumptions Situation For the purposes of this section, the private sector is defined as those entities which are not controlled by the state. Examples include: private firms and companies, corporations, private banks, non-governmental organizations, including non-profits such as museums, academic or charitable institution, which are not wholly or partially owned or operated by a government entity. The State BECC is responsible for developing and maintaining working relations with associated private-sector counterparts through partnership committees or other means. Working relations are necessary for both large industries as well as small businesses. Planning Assumptions Orderly functioning of the economy and the reliability and availability of essential services that represent the foundation of public safety, confidence, and economic security must continue during and following an emergency event or situation. Concept of Operations Operating procedures will be developed and maintained by BECC which has been identified as the Primary agency for implementing the Private Sector Coordination, in cooperation with the Town of Fountain Hills. Private sector coordination will involve support agencies and organizations. Support agencies include, but are not limited to: • Local chambers of commerce • Area business park management. • Public/private companies (as determined by nature of the event). Annex B Support 202 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Each participating private sector organization should identify, develop and coordinate their plans for protective actions, business continuity and contingency programs with the Town of Fountain Hills government. Establish procedures to ensure two-way communication between private and public organizations to ensure situational awareness. Develop processes to assess the impact of an emergency event or situation on the private sector and the event’s cascading interdependencies between the private sector and response agencies. Lead Agency Tasks: The Town of Fountain Hills, supported by the identified Support agencies, will ensure the following response and recovery activities will be completed during and reviewed after activation of the EOC: • Monitor the operational status of critical infrastructure and key resources among private sector organizations. • Coordinate the assessment of the economic impact of the incident with private sector leaders and other agency liaisons as appropriate. • Prepare timely situation reports for local authorities, EOC and other appropriate personnel. • Maintain records of expenditures and document resources utilized during response and recovery operations. • Maintain a shared situational awareness between the private sector and the EOC. • Provide a liaison to the EOC from the State BECC if activated. Support Agency Tasks: Private sector institutions are responsible for implementing recovery as part of their preparedness plans to return to normal business operations, reconstructing assets that were destroyed, as necessary, and retuning employees to normal work locations and work hours. Annex B Support 203 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Volunteer and Donations Management The Town of Fountain Hills recognizes that disasters, especially those occurring with little or no warning, create a need to coordinate donations of goods, money, and volunteer/voluntary services. When circumstances warrant, a united and cooperative effort by private voluntary organizations, volunteer groups, and the donor community is necessary for the successful management of donations campaigns and relief supplies. This section was designed to coordinate the application of resources during times of disaster. It does not direct any individual or private community volunteer organizations’ policies concerning gifts or donations. Individual organizations will operate under their own administrative protocols. Volunteer Management Function The Town of Fountain Hills encourages involvement in government through volunteerism. Many department services are enhanced and provided with great cost savings because of the generosity of time and talent given by the citizens of Fountain Hills. Volunteers enable the Town to improve the community in many ways as they extend and augment the work of paid staff. The Fountain Hills Administration Department is the Primary Agency for the volunteer management function. In day-to-day operations, the assigned Volunteer Coordinator works with a volunteer pool of more than 700 volunteers. A wide variety of service opportunities exist for individuals and groups which enable the Town to improve the lives of its citizens by providing essential services and desired amenities as well as foster civic engagement through service. During disasters of all sizes, the public and organizations who are not trained in disaster response or affiliated with a community group prior to an incident will spontaneously offer their time and skills in response to the emergency. These spontaneous volunteers and organizations are often incorporated into response efforts. This section outlines the procedures for utilizing spontaneous unaffiliated volunteers and organizations during an emergency. If the situation allows, the procedures may be activated before the emergency occurs. Situation and Planning Assumptions Situation The Town of Fountain Hills will receive many offers of assistance of human resources from community groups and volunteer agencies in response to emergencies. Those volunteer Annex B Support 204 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only agencies who are normally involved in disaster response have been requested to incorporate those individuals and organizations who wish to spontaneously volunteer into their agency’s programs. Planning Assumptions Local agencies will perform tasks under their own authority, as applicable, and coordinate these tasks with the Town of Fountain Hills. The majority of volunteers who offer to help will be affiliated with a local community agency or organization. Concept of Operations The Town of Fountain Hills will assume overall responsibility for coordinating Town volunteer resources during an emergency or disaster event. This plan does not supersede any policies regarding Town of Fountain Hills volunteer management procedures. Any volunteer management program at the city, town or tribal level remains the responsibility of those jurisdictions. The Town of Fountain Hills encourages individuals interested in volunteering personal service to participate through the Town’s programs and/or affiliate with a recognized non- profit volunteer organization. In close cooperation with the Fountain Hills Emergency Operations Center, the Fountain Hills Administration Department will be the Primary agency to open and operate volunteer reception centers that register and assign spontaneous volunteers and organizations. Support agencies include, but are not limited to: • Town of Fountain Hills Crisis Activated Response Effort (C.A.R.E.). • Member organizations of the Arizona Central Region Citizens Corps Council (ACRCCC). • Member organizations of the Arizona Voluntary Organizations Active in Disaster (AZVOAD). • Maricopa County Sheriff’s Office volunteers. • HandsOn Greater Phoenix (through the Maricopa County Department of Emergency Management (MCDEM)). At the time of an emergency/disaster which causes a surge of spontaneous unaffiliated volunteers or groups not previously involved in disaster response. The Fountain Hills Administration Department will establish a Volunteer Coordinating Team (VCT) with the Annex B Support 205 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only assistance of Support agencies. The VCT will establish the process for operating a Volunteer Reception Center (VRC) at a physical location or a virtual/on-line process. Individuals and organizations not previously affiliated with a volunteer agency that contact the Town and offer to volunteer their services will be referred to the Volunteer Reception Center (VRC) for registration and referral to the appropriate relief agency based on current need and the person’s qualifications. The VCT Management System for the Town of Fountain Hills coordinates with and can receive assistance from the local jurisdictions. Details of the County VCT Management System are found in the Maricopa County Emergency Operations Plan (EOP). Per Town Code, volunteers duly enrolled or registered for services in a local emergency, a state of emergency, or a state of war emergency in carrying out, complying with or attempting to comply with, any regulations issued pursuant to Arizona Revised Statute Title 26, Chapter 2 or any local ordinance, or performing any of their authorized functions or duties, or training for the performance of their authorized functions or duties, shall have the same degree of responsibility for their actions and enjoy the immunities as officers and employees of the state and its political subdivisions performing similar work. Lead Agency Tasks: The Town of Fountain Hills Administration Department, assisted by support agencies, will ensure the following response and recovery activities will be completed during and reviewed after implementation of Volunteer Management procedures: • Coordinate the operation of Volunteer Reception Centers (VRC). • Coordinate with local and state VCTs. • Coordinate with the Town Public Information Officer (PIO) on public service announcements, press releases, and other media-related support. • Monitor feedback from incoming volunteers. Support Agency Tasks: • Support the Town VCT with technical and administrative support as necessary, or support the Town through a regional Volunteer Reception Center (VRC) (if activated). Annex B Support 206 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Donated Goods Management Function The Town of Fountain Hills recognizes that disasters, especially those occurring with little or no warning, create a need to coordinate donations of goods, money, and volunteer/voluntary services. When circumstances warrant, a united and cooperative effort by private voluntary organizations, volunteer groups, and the donor community is necessary for the successful management of donations campaigns and relief supplies. The Town cannot manage cash donations directed at a specific emergency or disaster. This section was designed to coordinate the donations of goods and currency during times of disaster. It does not direct any individual or private community volunteer organizations’ policies concerning gifts or donations. Individual organizations will operate under their own administrative protocols. Donors will be discouraged from sending unsolicited in-kind donations directly to the disaster site. Donors who insist on donating unsolicited or unwanted goods will be advised that the goods cannot be accepted. Should a need arise for these donated goods, the requesting agency will contact the donor directly. Situation and Planning Assumptions Situation Management of unsolicited donated goods involves the cooperative effort by county, local, and tribal governments; voluntary and community-based organizations; the private sector; and the media. Planning Assumptions The Town of Fountain Hills is responsible for developing donations management plans and managing the flow of donated goods during incident management operations. Private relief organizations, such as the Salvation Army, are experienced in managing donations and can receive, process, and distribute goods and services from their organizations to disaster victims. The Town of Fountain Hills will direct offers of donated goods to the appropriate private relief organization. The Town of Fountain Hills will not receive, manage, or distribute cash contributions during an emergency response. Concept of Operations The Town of Fountain Hills Administration Department is the lead agency responsible for establishing the Donations Coordination Center (DCC) in coordination with private relief organizations, and if necessary, in coordination with the State’s Donations Coordination Team (DCT). The Salvation Army has been contracted by the State to handle resource donations, and in establishing and operating one or more donations staging areas in the county. The Town will coordinate provision of 24-hour security to the donations staging areas as needed. Annex B Support 207 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Lead Agency Tasks The Town of Fountain Hills Administration Department, assisted by support agencies, will ensure the following response and recovery activities will be completed during and reviewed after implementation of Donations Management procedures: • Develop donations management plans (VRC). • Coordinate the Donations Coordination Center (DCC) with private relief organizations. • Coordinate with the Town Public Information Officer (PIO) on public service announcements, press releases, and other media-related support. Support Agency Tasks • Establish and operate a Donations Coordination Center (DCC). • Handle resource donations. • Establish and operate one or more donations staging areas. • Support the Town as necessary to support the Donated Goods Management Function. Annex B Support 208 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Worker Safety and Health Responding to an emergency or disaster can be inherently dangerous. It is the responsibility of the Town to ensure that every effort is taken to protect the health and safety of emergency workers who respond to an incident from initial notification through demobilization. Situation and Planning Assumptions Town employees and contract or contractor personnel are expected to perform all duties within established standards and in a safe and reasonable manner. It is expected that employees will report unsafe or potentially unsafe conditions and defective equipment to their supervisors, correct hazards within their capability and resources, and strive to improve working conditions. In addition to guarding their own safety and the property of the Town, employees will do everything possible to safeguard co-workers, the public, and other people affected by their work. Employees shall report immediately to their supervisors any incident or accident occurring to themselves or others. Concept of Operations Each Town department is responsible for the health and safety of their employees as they perform their assigned functions. It is the responsibility of each elected official and department head to train employees in safe work conditions and procedures; to encourage development and observance of safety rules and regulations; to determine those jobs which require the use of safety clothing and/or equipment; to require the use of safety clothing and/or equipment when appropriate; and, to expedite the elimination of hazards, both to employees and the general public. In addition, it shall be the responsibility of each supervisor to: • Detect and correct unsafe working conditions and practices. Problems of employee safety beyond the immediate supervisor’s control shall be reported immediately to the next person in the chain of command. • Cease operation of defective and hazardous equipment immediately. Obtain necessary repairs, service, or replacement. • Assure that all accidents are investigated promptly and reported to the appropriate division of Town government. • Keep informed on safety subjects through readings, training courses, and discussions with other supervisors and safety representatives. Protective equipment, including personal protective equipment for eyes, face, head, and Annex B Support 209 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only extremities, protective clothing, respiratory devices, and protective shields and barriers, shall be provided, used, and maintained in a sanitary and reliable condition wherever it is necessary by reason of hazards of processes or environment, chemical hazards, radiological hazards, or mechanical irritants encountered in a manner capable of causing injury or impairment in the function of any part of the body through absorption, inhalation or physical contact. All accidents and injuries, regardless of severity, need to be reported immediately to the elected official, department director, or a designated person in the agency or department. Workers' Compensation or industrial injury claims, and other claims against the Town will be administered by the appropriate division of Town government. Elected officials and department directors should develop internal reporting procedures to insure timely reporting of claims to a designated person in the department; a report should then be submitted to the appropriate division of Town government. [NOTE: For Worker’s Compensation purposes, a reportable accident is personal injury by accident arising out of and in the course of employment, and medical treatment is sought. Additionally, it is an injury caused by willful act of a third person directed against an employee because of his/her employment (A.R.S. § 23-901)]. Lead Agency Tasks: The Town of Fountain Hills Administration Department, with assistance from support agencies, will ensure that response and recovery activities will be completed in a safe manner during and reviewed after implementation of Worker Safety procedures. Support Agency Tasks: Support agencies include, but are not limited to: all Town departments. They will provide technical and administrative support as needed to manage worker safety. Annex B Support 210 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Prevention and Protection Prevention activities are designed to reduce the risk of terrorism. Prevention includes those capabilities necessary to avoid, prevent, or stop a threatened or actual act of terrorism. It is focused on ensuring we are optimally prepared to prevent an imminent terrorist attack within the Town of Fountain Hills. Preventing an imminent terrorist threat will require prevention core capabilities. In addition, it will trigger a robust and collaborative investigative process. Prevention also includes the intelligence, law enforcement, and homeland defense activities conducted in the event of an act of terrorism in Fountain Hills to determine if follow-on attacks are planned and to thwart and/or apprehend the adversary. The terrorist threat is dynamic and complex and combating it is not the sole responsibility of a single entity or community. Ensuring the security of Fountain Hills requires the execution of terrorism prevention through extensive collaboration with government and non-governmental entities, international partners, and the private sector. We will foster a rapid, coordinated, effective terrorism prevention effort that reflects the full range of capabilities critical to avoid, prevent, or stop a threatened or actual act of terrorism in Fountain Hills. Protection activities are designed to reduce the risk of terrorism. Protection includes capabilities to safeguard against acts of terrorism and man-made or natural disasters. It is focused on actions to protect the public and critical assets, systems, and networks against the greatest risks to Fountain Hills in a manner that allows our interests, aspirations, and way of life to thrive. We will create conditions for a safer, more secure, and more resilient Town by enhancing protection through cooperation and collaboration with all sectors of society. The protection capabilities are achieved through specific mission activities. These include, but are not limited to, critical infrastructure protection, cyber security, border security, immigration security, protection of key leadership and events, maritime security, transportation security, defense of agriculture and food, defense against weapons of mass destruction (WMD) threats, and health security. Situation and Planning Assumptions Situation The complexity, scope, and potential consequences of a terrorist threat or incident require that there be a rapid and decisive capability to resolve the situation. The resolution to an act of terrorism demands an extraordinary level of coordination of law enforcement, criminal investigation, protective activities, emergency management functions, and technical expertise across all levels of government. The incident may affect a single location or multiple locations, each of which may be an incident scene, a hazardous scene, and/or a crime scene simultaneously. In addition to the planning assumptions and considerations identified in the base plan, the Annex B Support 211 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only law enforcement and investigative response to terrorist threats or incidents, particularly those involving WMD and chemical, biological, radiological, nuclear, or explosive (CBRNE) material, are based on the following assumptions and considerations: Planning Assumptions A terrorist threat or incident may occur at any time of day with little or no warning, may involve single or multiple geographic areas, and may result in mass casualties. The suspected or actual involvement of terrorists adds a complicating dimension to incident management. The response to a threat or actual incident involves law enforcement and investigative activity as an integrated element. In the case of a threat, there may be no incident site, and no external consequences, and, therefore, there may be no need for establishment of traditional Incident Command System (ICS) elements such as an Incident Command Post. An act of terrorism, particularly an act directed against a large population center adjacent to the Town involving chemical, biological, radiological, nuclear, or explosive materials, will have major consequences that can overwhelm the capabilities of Town government to respond and may seriously challenge existing county, state, and federal response capabilities. In the case of a biological attack, the effect may be temporally and geographically dispersed, with no determined or defined “incident site.” A biological attack employing a contagious agent may require quarantine by federal, state, local, and tribal health officials to contain the disease outbreak and will require response operations to be conducted over a multijurisdictional, multistate region. Concept of Operations Prevention Activities: • The Arizona Counter Terrorism Information Center (ACTIC) is the focal point for managing and ensuring distribution of operational and threat awareness among county and municipal government organizations. This is accomplished through their terrorism liaison officers. • The Maricopa County Sheriff’s Office Terrorism Liaison Officers will act as the conduit between the ACTIC and the Fountain Hills EOC. They will provide situational information from the EOC to the ACTIC and appropriate intelligence and information regarding threats to the EOC. Annex B Support 212 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Prevention activities are part of the Intelligence Branch in the Planning Section of the Town Emergency Operations Center (EOC). The information provided will be used to guide and support response and recovery operations. Protection Activities: • The Arizona Counter Terrorism Information Center (ACTIC) conducts threat and vulnerability analysis for all threats and hazards affecting critical infrastructure and key resources within Maricopa County. The ACTIC is responsible for managing the information developed and coordinating protection efforts among county and municipal government organizations. This is accomplished through their terrorism liaison officers. • Protection activities are part of the Intelligence Branch in the Planning Section of the Town Emergency Operations Center (EOC). The information provided will be used to guide and support response and recovery operations. Lead Agency Tasks: The Lead Agency will ensure that prevention and protection activities are completed during, and reviewed after, an emergency or disaster event. Support Agency Tasks: The Support agencies will provide the Lead agency with the technical and administrative support as needed for the Lead agency to manage the prevention and protection function. Annex C - Incidents 213 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN Annex C –Incidents Purpose This section provides an overview of the particular hazards or incident types that the Town of Fountain Hills may be subject to and details the response, by hazard, stipulating additional support required for each situation as it differs from the Basic Plan. Background The Town of Fountain Hills is vulnerable to the adverse effects of natural, man-made or technological disasters and enemy attack, which may result in loss of life, property damage and social disruption. A vulnerability analysis conducted for the Town of Fountain Hills identified critical and non-critical facilities as well as loss estimates and potential human exposure. The following hazards or incident specific events are addressed in this annex. • Air Quality Emergencies • Civil Disturbances • Common Carrier Accidents • Electrical Power Outages • Fire and Explosion • Hazardous Materials • Heat Wave Emergencies • Influenza Pandemic • Palo Verde Nuclear Generating Station (PVNGS) • Storms And Floods • Terrorism Annex C - Incidents 214 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Air Quality Emergencies The purpose of this Hazard Specific Appendix is to ensure Town conformance with Arizona Revised Statutes during a declared Air Quality Emergency. SITUATION OVERVIEW The Town of Fountain Hills, along with the surrounding metropolitan area, has been designated by the U.S. Environmental Protection Agency (EPA) as a serious nonattainment area for ozone, carbon monoxide (CO), and particulate matter (PM 2.5 and PM 10). Carbon monoxide is most likely to reach an unhealthful level in the metropolitan area on calm days during the winter, when a temperature inversion forms that traps cold air and pollutants near the surface. Ozone is most likely to reach an unhealthful level on calm days during the summer when the temperature is warm. Particulate matter is most likely to reach an unhealthful level at any time of the year during calm or windy conditions. PLANNING ASSUMPTIONS The Maricopa County Air Quality Department and the Arizona Department of Air Quality (ADEQ) monitor all three pollutants (ozone, carbon monoxide, and particulate matter) on a daily basis. This information is used by ADEQ to make daily forecasts of pollution levels for the coming evening and the next day. Under certain circumstances, the Governor may declare an Air Quality Emergency. Arizona Revised Statutes (ARS) Section 49-465(b) states: “If the Governor declares that an emergency exists, the Governor shall prohibit, restrict or condition the employment schedules for employees of this state and its political subdivisions, and on a voluntary basis only, may encourage private employers to develop similar work rules to restrict vehicle emissions during Air Quality Emergencies. Any unscheduled leave that an employee of this state and its political subdivisions is required to take because of this prohibition shall be leave with pay.” There is a possibility of increasing deaths due to a decrease in air quality. Town government will disseminate information received from County and State agencies regarding the Air Quality Emergency to Town Departments. CONCEPT OF OPERATIONS The Maricopa County Air Quality Department or the Arizona Department of Environmental Quality (ADEQ) will issue a High Air Pollution Advisory when air pollution in the metropolitan area is forecast to reach a pre-determined level. Under such an advisory, the public is encouraged to voluntarily eliminate activities that increase air pollution, and a mandatory wood burning restriction goes into effect. With the exception Annex C - Incidents 215 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only of enforcement of the wood burning restriction by the County Air Quality Department, no action is required by County government, although carpooling is strongly encouraged through the Trip Reduction Program, which has a network of 200 employers that are notified during an advisory or emergency. If the threat to the public’s health appears to be particularly serious, the Director of ADEQ may recommend that the Governor declare an Air Quality Emergency. If the Governor concurs with this recommendation, the Governor will declare an Air Quality Emergency and may invoke a plan to release certain state and local government employees earlier in the day to reduce the level of air pollution generated during the evening rush hour. If the Governor declares an Air Quality Emergency and invokes the plan to release certain government workers early, the Arizona Division of Emergency Management will notify the Maricopa County Department of Emergency Management. Maricopa County Emergency Management will then notify the County Manager’s office and each of the communities in the non-attainment area of the Governor's order. The Town Manager’s office will notify elected officials and department directors. Each elected official and department director will then call his/her reporting department/function heads and request that they implement their department Air Quality Emergency or Continuity of Operations / Government (COOP/COG) plans. These pre- determined plans designate "non-critical" employees who should be released from work early. As a general guideline, employees who are not responsible for protecting the health and safety of the public are required to be sent home early when an Air Quality Emergency is declared. Department directors will notify affected employees and direct that they leave for home at staggered times. Employees who leave early will be directed to drive directly home (unless they must pick up children from day care or make stops for their carpools) and then remain home. In addition, they will be asked, to the extent possible, to take work home with them to be completed during the remaining work hours. To help prevent the possibility of another Air Quality Emergency the following day, affected employees will be asked to carpool or ride the bus to work if possible. Employees who sometimes telecommute may be asked to do so on the following day. The Town Emergency Operations Center may or may not be activated to accomplish the objectives to support an Air Quality Emergency incident. Reference the Basic Plan; Annex A – Emergency Support Function (ESF), Annex B – Support, and/or the Maricopa County Emergency Operation Plan (EOP) for guidance. Annex C - Incidents 216 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Town Tasks: Town Manager: • Notify elected officials and department directors about the Air Quality Emergency. • Review all pertinent Town plans (e.g. Continuity of Operations (COOP), Continuity of Government (COG) plans) that would support operations. • Determine which employees, if any, should leave early and/or remain at home the following day. • Recommend actions to reduce the number of outside meetings (e.g. telephone conference). Department Directors: • Maintain a listing of department personnel who are subject to the provisions of the Governor’s order. • Notify affected employees. ESF Activations The following ESFs may be activated to support this incident, as needed: ESF #2, ESF #15. Annex C - Incidents 217 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only CIVIL DISTURBANCES The purpose of this Hazard Specific Appendix is to restore law and order and to protect life and property in the event of a Civil Disturbance within the Town of Fountain Hills. SITUATION OVERVIEW: Civil disturbances are those organized or spontaneous group activities that disrupt the peace and threaten life, health, property or legally constituted authority. Civil disturbances have occurred in nearby communities and may occur in the Town of Fountain Hills with little or no warning. Terrorist activities may take the form of or include civil disturbances. See Annex C Incident Specific Appendix “Terrorism” for responding to a Terrorist Incident. PLANNING ASSUMPTIONS Civil disturbances will be accompanied by other criminal activities such as vandalism, arson, looting, sabotage, sniping, or bomb threats. CONCEPT OF OPERATIONS This section assumes a wide spectrum of civil disorder situations and recognizes that response will vary accordingly. The Maricopa County Sheriff’s Office (MCSO) is responsible for preserving the peace, suppressing civil disorder, and performing law enforcement functions in the Town of Fountain Hills. MCSO is responsible for notifying Town officials and is authorized to provide mutual aid support to the Town upon request of the Mayor. MCSO will direct and control from the on-scene command post and coordinate with other agencies as necessary. All operations will be carried out using National Incident Management System (NIMS) Incident Command System (ICS). See also Annex A: ESF #13 Public Safety and Security, ESF #15 External Affairs, and Annex B: Support. Town Tasks: Maricopa County Sheriff’s Office (MCSO) • Identify and maintain a list of critical facilities that may be vulnerable to civil disturbances. • Establish an on-scene command post and assume primary responsibility for on- scene management of the emergency. • Provide and set up barricades for crowd control. • Begin traffic control procedures as appropriate. • Coordinate with the Town Public Information Officer (PIO) or Joint Information System (JIS) to warn the public of any potentially dangerous situations. Annex C - Incidents 218 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only • Provide security of critical facilities as the situation warrants. • Establish holding areas for processing of violators. Emergency Management Coordinator (Fire Chief): • Activate ESF #13 and other ESFs as needed. • Activate the Town EOC as needed. • Develop a schedule for staffing and operating the EOC from “activation” to “stand-down”. Fountain Hills Rural/Metro Fire Department: • Assist the Maricopa County Sheriff’s Office (MCSO) in establishing an on-scene command post. • Receive clearance from the Town EOC before allowing forces to enter the affected area. Mayor/Town Council: • Establish policy and issue emergency legislation and declarations in coordination with the Town Council. • Represent the Town when negotiations take place with leaders of the civil disturbance. • Request mutual aid support from the Maricopa County Sheriff's Office if the situation so dictates. Town Manager • Support ESF #13 operations at the EOC as required. ESF Activations The following ESFs may be activated to support this incident, as needed: ESF #2, ESF #3, ESF #4, ESF #5, ESF #8, ESF #13, ESF #15. Annex C - Incidents 219 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only COMMON CARRIER ACCIDENTS Purpose The purpose of this Hazard Specific Appendix is to ensure an effective and rapid response to a common commercial carrier accident in order to minimize loss of life, expedite recovery efforts and to provide appropriate control and security of the incident site. Situation Overview Common commercial carriers, defined as aircraft, trucks and buses, transport people and goods above and through the Town of Fountain Hills by air and roads. Regardless of their nature or location, commercial carrier accidents can involve local, state and federal agencies. Due to this involvement and the immediacy of the control problem, it is imperative that Town officials be cognizant of their role as well as the responsibilities of other concerned agencies. Planning Assumptions A common commercial carrier accident may occur in the Town of Fountain Hills involving an aircraft, truck, bus or other commercial vehicle. There will be survivors requiring extrication, on-site treatment and emergency transportation. Secondary effects of fire and disruption of gas, water, and electrical distribution in the immediate vicinity will occur. Hazardous materials (HAZMAT) may be involved and appropriate HAZMAT response measures will have to be taken (see Annex A ESF #10 and Annex C “Hazardous Materials” Incident Specific Appendix). Concept of Operations See Basic Plan and the appropriate Emergency Support Function (ESF) and Support activities (Annex A and B). Commercial Carrier Accidents are categorized below as aircraft, trucks, or buses and are covered separately. Additional response procedures used in dealing with each category are addressed. Fountain Hills Rural/Metro Fire Department and the Maricopa County Sheriff’s Office will direct and control from the on- scene command post and coordinate with other agencies as necessary. The Fountain Hills Rural/Metro Fire Department will be responsible for notifying Town officials. All operations will be carried out using NIMS ICS. Aircraft Accidents Central Arizona is in a zone of converging commercial, military and general aviation traffic. The proximity of Phoenix Sky Harbor International Airport and other nearby airfields could require an emergency response to an aircraft disaster. Annex C - Incidents 220 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only If the crash site involves a military aircraft, the wreckage site may become, at the responding military authority’s request, federal property until the site is released by that authority. The military on-scene commander will assume on-scene responsibility. Automatic and mutual aid agreements will be implemented as soon as it is apparent that effective response to the disaster will be beyond the capability of the Town resources and/or if the crash site is near or crosses jurisdictional boundaries. The Fountain Hills Rural/Metro Fire Department will establish an on-scene command post in conjunction with the MCSO and assume the primary responsibility for on-site management of air crash incidents and will coordinate on the following tasks: • Notify the FAA’s Albuquerque Air Route Traffic Control (1-505-856-4500) to request a temporary flight restriction over the crash site, if required. • If a military aircraft is involved, notify Luke AFB (623-856-5800 or 623-856-5600). • If helicopter support is needed, request support from the Department of Public Safety. • Establish and provide a transportation sector to supervise regular and improvised ambulances until a medical coordinator is available. • Notify the medical examiner at 602-506-1138 if there are fatalities. • As soon as possible, forward the following information to the Maricopa County Emergency Operations Center (602-273-1411): • The location of the accident. • The number of injuries or deaths, if known. • Whether the aircraft is military or civilian; if military aircraft is involved, notify Luke AFB (623-856-5800 or 623-856-5600). • The type of aircraft (passenger, cargo, helicopter). • The best available ingress and egress routes for emergency vehicles. • Any additional assistance required (law enforcement, fire, medical, military, etc). When the following information becomes available, forward to the Maricopa County EOC: • The aircraft identification numbers. • The owner(s) of the involved aircraft. • The name and address of the pilot. • A description of property damage. • The location of known survivors. • A brief statement of circumstances surrounding the incident. • Whether weapons were aboard if the aircraft was military. • Whether U.S. Mail was aboard. Conditions in the affected area may necessitate the shutting down of certain utilities. Coordinate the priorities for shut-down and restoration with the utility companies involved. Annex C - Incidents 221 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only The Maricopa County Emergency Operations Plan (EOP) provides added details and discusses the roles of other agencies that support aircraft crash disaster operations. Services of these agencies will be provided automatically when the disaster is reported. Truck Accidents Commercial and private trucks transiting the Town of Fountain Hills are subject to vehicle accidents. Response procedures to accidents involving trucks are similar to other vehicular road accidents, with the exception of an increased potential for these vehicles to carry hazardous materials and the resulting increased possibility of hazmat spills. DPS will be in charge of on-scene operations when the location of the accident is on a state or federal highway. Response procedures include, but are not limited to, activation of Emergency Support Function (ESF) #10 (Hazardous Materials), ESF #4 (Fire Services), ESF #13 (Public Safety), and others as needed. Bus Accidents Buses and coaches transiting the Town of Fountain Hills are subject to motor vehicle accidents. Response procedures to accidents involving large numbers of individuals are the same as regular road accidents, with the exception of increased logistics problems involved with the transportation of greater numbers of victims. The Department of Public Safety (DPS) will be in charge of on-scene operations when the location of the accident is on a state highway. Town Tasks: Maricopa County Sheriff’s Office (MCSO) • Perform rapid survey of crash scene and damaged areas. • Report findings immediately to the Incident Commander (or Town EOC if activated) with recommendations regarding mobilization of additional forces. • Assist the Fountain Hills Rural/Metro Fire Department in establishing an on- scene command post. • Establish traffic and personnel access control procedures, establish a perimeter, and preserve the accident scene intact (to include all debris). • Recall off-duty personnel, as appropriate. • Ensure that emergency vehicles responding to the crash site have the best possible ingress and egress routes that will enable them to reach and exit the scene without unnecessary delay. • Direct teams to make a detailed search of the area noting pieces of wreckage, luggage and other debris. In an aircraft disaster, bodies and parts of bodies will be covered and guarded until removal is authorized by the accident investigators. • Recommend evacuation of any residents, if required, and establish evacuation assembly areas until congregate care facilities can be arranged. Annex C - Incidents 222 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Fountain Hills Rural/Metro Fire Department • Establish an on-scene command post in conjunction with the Maricopa County Sheriff’s Office (MCSO) and assume primary responsibility for on-scene management of the accident site. • Request automatic aid assistance from other fire departments, as required. • If a mass casualty situation exists, notify the Phoenix Fire Regional Dispatch Center, which will, through established procedures, activate the Maricopa County Medical Alerting System to put local area hospitals on alert. • Recommend evacuation from the disaster area when deemed advisable, in coordination with the Maricopa County Sheriff’s Office (MCSO). • Assign search and rescue teams to search for and remove survivors from the accident scene. • Designate open areas close to the scene for first aid stations and medical triage teams. • Establish and provide a transportation sector to supervise regular and improvised ambulances until a medical coordinator is available. • Recall off-duty personnel, as appropriate. ESF Activations: The following ESFs may be activated to support this incident: ESF #1, ESF #2, ESF #3, ESF #4, ESF #5, ESF #6, ESF #7, ESF #8, ESF #9, ESF #10, ESF #12 (as appropriate), ESF #13, ESF #15 (as appropriate). Annex C - Incidents 223 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only ELECTRICAL POWER OUTAGES The purpose of this Appendix is to provide guidance in the recovery from potential large-scale or extended power outages with the potential to impact public health and safety. Situation Overview The Town’s primary provider of commercial electrical power is Salt River Project (SRP). Because the major electric utilities in the western states are interconnected through an extensive grid system operated by the Western Electricity Coordinating Council (WECC), the failure of a major transmission line in a location well outside the state could result in large-scale power outages in the Town of Fountain Hills. A lack of adequate generation and transmission capabilities in certain areas might also cause shortages. While this interconnectivity increases the number of ways in which a power failure could occur, it also increases the options available for the restoration of power. Local thunderstorms, particularly during the summer monsoon season, are capable of producing widespread power failures in the east valley. Environmental factors such as excessive summer heat can have a significant effect on electrical demands in the Town of Fountain Hills and the surrounding area. Planning Assumptions If a power outage is large enough to warrant opening the Town of Fountain Hills Emergency Operations Center (EOC), but not large enough to affect other cities and towns, the electrical provider will send a representative to the Town of Fountain Hills EOC. The representative will keep the Town up to date on power restoration efforts through contact with the utility’s EOC. If a power outage is large enough to affect multiple jurisdictions, the electrical provider will send a representative to the County or State EOC, and the Town EOC will receive updates from the County or State EOC. A prolonged power outage occurring during a Heat Advisory, Excessive Heat Watch, or Excessive Heat Warning will increase the number of individuals requiring assistance, straining Town resources. Town traffic management plans will be implemented for street intersections with stoplights in affected areas. Because some telephone systems rely on electric power, access to the 9-1-1 system may be limited in affected areas. Annex C - Incidents 224 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Locally owned water companies that rely on wells may be unable to pump potable water. Water treatment facilities may be unable to operate at full capacity, or perhaps even operate at all. Utility companies have provided dry ice to its customers during extended power outages in the past and can be expected to do so during future situations of a similar nature. The Town of Fountain Hills’s Continuity of Operations Plan (COOP) determines which critical functions of the Town of Fountain Hills government would continue to operate. Concept of Operations Notification of a significant power outage will come from the utility company. The utility representative will provide information regarding specific need requirements of the impacted areas to the Town Emergency Operations Center (EOC), if activated. As a general rule, the Town Emergency Operations Center (EOC) will not be activated when power outages or curtailments occur, unless outage is expected to last for an extended period of time and affect a major portion of the Town EOC will be activated. The involved utility will be asked to send a representative to the Town EOC unless it has a representative in the State or County EOC. The Development Services Department will coordinate closely with the utility companies by sending a representative to the Town EOC if not already present in the State or County EOC. The Town may need to establish cooling centers for members of the public affected by the power outage, especially when an outage occurs during extended periods of high heat stress. The Town of Fountain Hills will direct and control its emergency operations and manage its resources. If Town resources are totally committed, County support may be available. The EOC Finance/Administration Section under the Incident Command System (ICS) will coordinate fiscal and administrative requirements and determine the necessary financial support for the Town Emergency Operations Center (EOC). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Annex C - Incidents 225 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Town Tasks: Mayor: • Declare a local emergency if deemed necessary. Town Manager: • Maintain contact with the Town Public Information Officer (PIO) to ensure timely and accurate dissemination of information. • Provide situation updates as received. • Activate Emergency Support Functions (ESFs) as needed. Maricopa County Sheriff’s Office (MCSO): • Be prepared to perform traffic management at controlled intersections in affected areas, particularly those areas controlled by stoplights. • Increase patrols in affected areas for crime prevention and to ensure 9-1-1 access for residents whose telephones fail as a result of the power outage. Town Development Services Department: • Coordinate closely with the utility and the Maricopa County EOC to ensure that the areas affected by an outage are notified as far in advance as possible. • Monitor sewage treatment and disposal facilities in affected areas. • Monitor drinking water facilities. Town Community Services Department: • Identify, establish, and operate shelters outside the power outage area or in buildings within the power outage area that are powered by generators. Town Information Technology (IT) Division: • Send representatives to the EOC, when activated. Town Public Information Officer (PIO): • Work with the Fountain Hills Administration Department to provide the whole community with vital information through all communication mediums available. Reference ESF #15 (External Affairs). Salt River Project (SRP): • Provide wet and dry ice to customers who are without power. • Inform customers of the distribution points. Annex C - Incidents 226 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only Support Agency Tasks: Maricopa County Environmental Services Department: • Monitor cooling centers for proper sanitation and food handling procedures. • Monitor wastewater treatment and disposal facilities. • Test drinking water supplies for both private and public systems. • Check regulated facilities such as restaurants and grocery stores for evidence of food spoilage. • Provide general sanitation advice to the public. Maricopa County Public Health Department: • Monitor for disease outbreaks and other health-related problems in areas that have experienced extended periods without refrigeration or interruption of sanitation services. • Monitor for increased morbidity and mortality. Maricopa County Department of Air Quality: • Increase air quality monitoring to determine whether the use of generators has increased pollution levels. • Issue public warnings if necessary. The American Red Cross Grand Canyon Chapter and the Salvation Army: • Support the ESF #6 Mass Care lead agency. ESF Activations: The following ESFs may be activated to support this incident: ESF #1, ESF #2, ESF #3, ESF #5, ESF #6, ESF #7, ESF #8, ESF #12, ESF #13, ESF #15. Annex C - Incidents 227 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only FIRE AND EXPLOSION The purpose of this section is to provide support for extraordinary fire and explosion emergencies, to include wild land fires, affecting or threatening the Town. This section applies only to extraordinary fire and explosion emergencies that exceed the normal response capabilities of the Town of Fountain Hills and not as the result of bomb threats or terrorist activity. Situation Overview The Fire Management Office (FMO) of the Arizona State Land Department makes an annual assessment to determine state wild land fire conditions. Each spring, the Governor of Arizona declares a state of emergency to exist due to hazardous fire conditions throughout the State. The action frees emergency funds for the use in suppressing fires when it is determined that state or local government property is involved or that the lives and property of a considerable number of citizens are endangered. The determination allows the FMO to arrange for the assistance required. The Town of Fountain Hills has the responsibility for any fire suppression activities within its boundaries. Concept of Operations (See Basic Plan and ESF #4 (Fire Services)). The Town of Fountain Hills Rural/Metro Fire Department will establish a Unified Command post and will assume responsibility for on-site management. The Maricopa County Sheriff’s Office (MCSO) will provide control and security of the affected area. The Town of Fountain Hills EOC will be activated for incidents that are extraordinary fire and explosion emergencies. Fires on state, county, and/or tribal land that threaten the Town of Fountain Hills should be reported to the Town of Fountain Hills Rural/Metro Fire Department and the Fire Management Office of the State Land Department. FH Rural/Metro Fire may suppress fires on state or county land when authorized by the FMO of the State Land Department. FH Rural/Metro Fire Department is also authorized by mutual aid agreements to suppress fires on tribal land and/or in the City of Scottsdale. The Finance/Administration Section under the Incident Command System (ICS) will coordinate fiscal and administrative requirements and determine the necessary financial support for the Town Emergency Operations Center (EOC). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will Annex C - Incidents 228 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Town Tasks: Mayor: • Declare a local emergency if deemed necessary. Town Manager: • Maintain contact with the Town Public Information Officer (PIO) to ensure timely and accurate dissemination of information. • Provide situation updates as received. Emergency Management Coordinator (Fire Chief): • Activate Emergency Support Functions (ESFs) as needed. Fountain Hills Rural/Metro Fire Department: • Establish an on-scene Unified Command post and assume primary responsibility for on-scene management of the emergency. • Request mutual aid assistance from other fire departments, as required. • For fires on state or county land adjoining the Town of Fountain Hills, request assistance from the Fire Management Office of the State Land Department. • For fires on tribal land adjoining the Town of Fountain Hills, coordinate with the tribal fire department per mutual aid agreement. • For fires in the City of Scottsdale adjoining the Town of Fountain Hills, coordinate with the Scottsdale Fire Department per mutual aid agreement. Maricopa County Sheriff’s Office (MCSO): • Assist the Fire Department in establishing an on-scene command post. • Prevent looting of damaged and evacuated areas. • Alert the citizens of areas that are likely to be affected. Town Development Services Department: • Inspect damaged buildings for structural integrity. ESF Activations: The following ESFs could be activated to support this incident, and others, as needed: ESF #4, ESF #5, ESF #8, ESF #13, ESF #15. Annex C - Incidents 229 November 2013 Town of Fountain Hills Emergency Operations Plan – For Official Use Only HAZARDOUS MATERIALS Coordination of the public and private response that may be required and/or requested to minimize the impact of hazardous materials (HAZMAT) accidents/incidents on health, safety, property and the environment, and to minimize the exposure of the populace to the effects of an accidental release of HAZMAT through the establishment of effective warning, evacuation, decontamination, and recovery procedures is covered in: Fountain Hills Emergency Operations Plan (EOP): • BASIC PLAN • ANNEX B – Support, ESF #10 (Hazardous Materials), • ANNEX E – Local Emergency Planning Committee (LEPC) Plan. Annex C - Incidents 230 November 2013 HEAT WAVE EMERGENCIES The purpose of this section is to describe emergency response activities and additional support required for heat wave emergencies in the Town of Fountain Hills that may not be covered elsewhere in this Emergency Operations Plan. Situation Overview Periods of prolonged excessive heat can result in life-threatening situations for a large segment of the population, particularly among elderly persons who do not have access to air-conditioning. Documented cases of fatality counts of over 100 have occurred in other U.S cities during the past few years as a result of prolonged heat waves. By recognizing a heat wave in its developmental stages, the Town can take actions that will enable citizens to avoid life-threatening conditions. Power outages combined with excessive heat can be particularly serious in that they can deprive large segments of the population of access to air-conditioning in their homes. Planning Assumptions Town Community Services Department will establish cooling site shelters as required during heat wave emergencies. Extended heat emergencies may be progressive in nature, straining first response personnel as well as medical/health providers. (ASK STAN about vulnerable population). Concept of Operations The Phoenix Office of the National Weather Service (NWS) will issue two types of heat related messages based on four factors—temperature, humidity, sky coverage, and expected duration. The combination of factors that will trigger one of these heat-related messages varies with the time of year; for instance, factors that may result in a high heat warning in early may might not result in one in mid-July. These two NWS products are: The Town of Fountain Hills Emergency Operations Center (EOC) may not be activated to accomplish implementation of this section. However, coordination between the energy utility and the cooling site shelters may be necessary and may be accomplished by the Town. The Community Services Department will identify any community need for cooling centers and establish as appropriate. If necessary, the American Red Cross and the Salvation Army may support Town operations. The Finance/Administration Section under the Incident Command System (ICS) will coordinate fiscal and administrative requirements and determine the necessary financial support for the Town Emergency Operations Center (EOC). Annex C - Incidents 231 November 2013 The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Town Tasks: Mayor: • May declare a local emergency in the event an extended heat wave results in extraordinary impacts. Emergency Management Coordinator / Fire Chief: • Distribute heat emergency information to appropriate Town departments • Collect information regarding Town department actions taken. • Advise Town officials of the emergency actions. Maricopa County Sheriff’s Office: • Provide security and traffic direction as needed for cooling centers and activities. • Assume responsibility for evacuation operations when initiated by the Mayor. • Assist individuals with access and functional needs and any other citizens that need assistance in the evacuation process. • Designate pickup points for persons lacking transportation. Town Public Information Officer: • Coordinate public messaging regarding cooling center services being provided. Town Community Services Department: • Identify cooling centers to be opened (reference ESF #6 Mass Care). o Use existing structures as shelter sites whenever possible. o Create temporary sheltering facilities when appropriate. o Ensure facilities and services are accessible to the whole community. • Provide emergency cooling centers operations. o Provide staffing and security. • Coordinate with support agencies (e.g. American Red Cross, Salvation Army, Arizona Humane Society, etc.) to augment services as appropriate. • Contact the Maricopa County Animal Care and Control to implement plans to provide relief to domestic animals, in association with the cooling center. Other Town Departments: • Encourage staff and encourage field staff to monitor conditions of citizens most likely to suffer during a prolonged heat wave. National Weather Service (NWS): • Issue excessive heat watches or warnings. Annex C - Incidents 232 November 2013 Salt River Project (SRP): • May provide free wet and dry ice to affected customers when power interruptions lead to extended outages in their service areas. ESF Activations: The following ESFs may be activated to support this incident: ESF #3, ESF #4, ESF #5, ESF #6, ESF #7, ESF #8, ESF #12, ESF #13, ESF #15. Annex C - Incidents 233 November 2013 Influenza Pandemic The purpose of this section is to ensure continuity of essential government services during a public health emergency by achieving pre-designed coordination among Town departments and the elected and administrative authorities of the Town. Town of Fountain Hills Influenza Pandemic Response Plan - The Town of Fountain Hills is responsible for developing a pandemic influenza response plan to protect the health of its employees and their families as well as ensure the delivery of essential Town services when faced with a severely reduced workforce and the disruption of services and supplies essential to Town operations. The Town of Fountain Hills’ Continuity of Operations Plan (COOP) determines which critical functions of the Town of Fountain Hills government would continue to operate. Situation Overview According to the World Health Organization (WHO), “An influenza pandemic (or global pandemic) occurs when a new influenza virus subtype appears, against which no one is immune.” In past pandemics, influenza viruses have spread worldwide within months, and are expected to spread even more quickly given modern travel patterns as well as urbanization and overcrowded conditions in some areas. There may be as little as one to six months warning before outbreaks begin in the United States. Outbreaks are expected to occur simultaneously, preventing shifts in resources that commonly occur in other natural disasters. An influenza pandemic is considered to be a high-probability event, and some experts consider it to be inevitable. In Arizona, an influenza pandemic would result in numerous persons falling ill with the virus. The number of persons hospitalized would exceed the capacity of Arizona’s healthcare institutions. Additionally, the number of deaths due to influenza-like illness would rise above regular influenza seasonal rates. The Arizona Influenza Pandemic Response Plan was developed to promote an effective and coordinated response, from Phase I through the Post Pandemic Phase. It is based on the U.S. Department of Health and Human Services’ Pandemic Influenza Plan (2005) and the Pandemic Influenza Incident Appendix to the State Emergency Response and Recovery Plan (SERRP). The response activities of the plan will be carried out in collaboration with the Arizona Division of Emergency Management (ADEM), local health departments and other local, state, and federal agencies. [NOTE: Refer to the Maricopa County Emergency Operations Plan (EOP) Annex C “Pandemics” Hazard Specific Index, and/or the Arizona Pandemic Influenza Response Plan (2011) for details: http://www.azdhs.gov/pandemic-flu/documents/plans/az-pandemic-influenza- response-plan.pdf]. The World Health Organization (International and national pandemic planning) has retained the use of a six-phased approach and grouped them so they range from the absence of a new virus subtype to resolution of the pandemic. The phases are: • Phase 1-3 (Limited Human Spread) • Phase 4 (Sustained Human-to-Human Spread) Annex C - Incidents 234 November 2013 • Phase 5-6 (Widespread Human Infection or Pandemic) • Post-Peak • Post Pandemic The Arizona Influenza Pandemic Response Plan follows the WHO guidelines and the national HHS model of prescribing necessary activities and identifying responsible parties by the first three periods containing six phases (see the Arizona plan for specific definitions of the phases). The main plan provides a general overview of the ADHS response followed by subject-specific supplements. Planning Assumptions The Arizona Influenza Pandemic Response Plan is based on the following assumptions: • An influenza pandemic is likely to occur sometime in the future. • A new virus subtype will likely emerge in a country other than the United States, although a novel strain could first emerge in the United States. • Although there may be isolated pockets, the pandemic could affect all geographic areas of the state. • When the pandemic occurs, vaccines and medicines will be in short supply and will have to be allocated on a priority basis. • The federal government has assumed responsibility for devising a liability program for vaccine manufacturers and persons administering the vaccine. • Arizona’s temporary residents, winter visitors, migrant workers and tourists will create a potential vaccination target population of nearly double that of the permanent resident population. • The emergency response element will require the substantial interaction of state and local agencies in addition to the local health departments. • Town government will be severely affected by a pandemic; it is estimated that 20% to 30% of the Town workforce is likely to be directly affected by the disease and additional employees are likely to need to stay home to care for sick family members. At the height of the pandemic, up to 40% of the workforce may be unavailable. • Delivery of basic commodities such as fuel, groceries, etc., is likely to be severely disrupted. • Health care facilities will be overwhelmed and surged beyond their normal capacity. • Mortuary services will be overwhelmed both at the public and private sector levels and immediate assistance from sources outside the County will be needed. Concept of Operations All Town departments will implement actions to deal with the pandemic and its effects. These actions will focus on two primary areas: • Protecting the health of employees and their families. • Ensuring their ability to provide essential services when faced with a severely reduced workforce and the disruption of services and supplies essential to their operations. Annex C - Incidents 235 November 2013 In the event of a public health emergency, The Town of Fountain Hills may receive Strategic National Stockpile (SNS) assets from the Maricopa County Department of Public Health (MCDPH) for dispensing to Town of Fountain Hills employees and their families as outlined in an agreement (2013). The Town of Fountain Hills has identified essential services in the context of an influenza pandemic. Essential services have been defined as any service that, if not delivered or is interrupted for 12 weeks, may result in significant hardship or danger for citizens or employees, or may significantly interfere with response or recovery operations. A 12 week timeline was established to support a sustained response that would be required if multiple waves of influenza pandemic occurred as suggested in federal guidance. The Town Manager will consult with the Mayor so policy duties can be performed to protect the health, safety, and welfare of the Town of Fountain Hills (see Basic Plan - Emergency Declaration Process). A line of succession has been established to provide departmental authority if management becomes incapacitated (see Annex B - Support). A state declaration and subsequent local proclamation would be expected in the later stages of a pandemic alert or outset of a federally declared pandemic. The Town Manager will provide briefings to elected officials, staff and the public as needed. Town government may implement special leave guidelines (e.g. sick and/or potentially contagious employees will be required to stay home during an influenza pandemic) in accordance with Town Personnel Rules to assure that essential Town operations continue. The Town may develop departmental/discipline strategies for each pandemic threat level and other measures that will be utilized Town-wide. The Town Manager will consult with the Mayor and Council, department directors, and others to implement measures to assure that essential operations continue in Fountain Hills. The Town EOC may be activated as appropriate. The Town’s Emergency Operations Plan (EOP) directs all disaster response and recovery activities for incidents occurring in the Town of Fountain Hills; the Emergency Management Coordinator is the Fire Chief. The Emergency Management Coordinator / Fire Chief will receive updates from state and county public health/emergency management authorities. The Terrorism Liaison Officers (TLO) may also be recipients of public health intelligence. The Emergency Management Coordinator / Fire Chief, TLOs, and the Maricopa County Sheriff’s Commander will meet and brief the Town Manager about relevant pandemic intelligence. The Finance/Administration Section under the Incident Command System (ICS) will coordinate fiscal and administrative requirements and determine the necessary financial support for the Town Emergency Operations Center (EOC). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain Annex C - Incidents 236 November 2013 documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Town Tasks: Mayor: • May declare a local emergency in the event an influenza pandemic results in extraordinary impacts. • Establish policy and issue emergency legislation and declarations in accordance with Town Code. • Represent the Town when meeting with public health officials. • Activate the Town’s Continuity of Operations Plan when the situation warrants. Town Manager: • Consult with the Mayor. • Brief elected officials, staff and the public as needed. • Serve as the Procurement Agent (e.g. Contract administrator) for the Town. • Supervise the execution and completion of all Contracts entered into by or on behalf of the Town, in accordance with Town Code. • Address budget and revenue needs during a pandemic, including determining the economic impact of influenza pandemic on finances. (A pandemic can reduce revenues and increase emergency expenditures.) Town Safety/Risk Management Officer: • Serve as the influenza pandemic liaison with county and state health departments, county and state emergency management, regional and local emergency planning or emergency management representatives including local hospitals, business and schools. Support departmental activities/responses as determined by Town Manager. Town Development Services Department (Streets Division): • Provide and set up barricades for points of distribution (POD) sites. • Provide and set up barricades for isolation and quarantine areas as determined by public health authorities. Town Department Directors: • Ensure the planning, development and maintenance and implementation of Standard Operating Procedures (SOPs) to support Town operations. Fountain Hills Rural/Metro Fire Department: • Assist the public health department in establishing and operating point of distribution (POD) sites. • Assist with Metropolitan Medical Response System activities when needed. Maricopa County Sheriff’s Office (MCSO): • Provide security for emergency pharmaceuticals. Annex C - Incidents 237 November 2013 • Provide security and traffic control for point of distribution (POD) sites. • Establish and enforce isolation and quarantine areas in conjunction with the Maricopa County Department of Public Health. MCSO Terrorism Liaison Officers (TLO): • Maintain liaison with statewide intelligence community and recipients of public health intelligence. Other Tasks: Arizona Department of Health Services: • Serves as the main conduit for communications with the Centers for Disease Control (CDC). • Provides support for local health departments • Provides regular updates on pandemic status and response activities. Maricopa County Department of Public Health: • Recruit sentinel sites and other reporting sources as appropriate to the pandemic phase/level. • Ensure timely and consistent reporting from sentinel sites and other reporting sources. • Provide county surveillance information to state surveillance personnel; maintain regular communications with state surveillance personnel. • Conduct additional primary surveillance as needed. • Set-up and administer mass vaccination sites. • Implement isolation and quarantine as needed. Maricopa County Department of Emergency Management: • Coordinate activities for county departments. • Serve as the main conduit for communications between the State and the Town of Fountain Hills. ESF Activations: The following ESFs may be activated to support this incident: ESF #2, ESF #3, ESF #4, ESF #5, ESF #7, ESF #8, ESF #13, ESF #15. Annex C - Incidents 238 November 2013 Palo Verde Nuclear Generating Station (PVNGS) The scope of this section is to provide broad objectives that will provide the greatest protection of life and health, the environment and property of the residents of the Town of Fountain Hills due to a major accident at the Palo Verde Nuclear Generating Station (PVNGS) and to provide effective response to inquiries. Situation Overview The PVNGS is the largest facility designed for the peaceful use of nuclear power in the United States and is licensed and inspected by the Nuclear Regulatory Commission (NRC). Planning guidance and acceptance criteria for NRC licensees require the state and local governments to develop radiological emergency plans and emergency preparedness procedures. These plans and procedures are outlined in Nuclear Regulation 0654 (NUREG-0654) and Federal Emergency Management Agency Radiological Emergency Preparedness 1 (FEMA REP 1). Response procedures for an emergency at PVNGS are detailed in the Joint State / County Off-Site Emergency Response Plan for Palo Verde. The plan describes the organization for emergencies, classified emergencies, and defines and assigns off-site responsibilities and authorities. Planning and coordination of emergency response tasks, as well as operational activities, are accomplished, by direction, through the County staff at the Maricopa County EOC. NUREG-0654/FEMA REP 1 establishes a 10-mile Plume Exposure Pathway Emergency Planning Zone, commonly referred to as the EPZ, around the plant. The planning basis for the size of the EPZ is determined on the Protective Action Guide (PAG) defined as the projected absorbed dose to individuals in the general population which warrants protective actions. Within the EPZ, shelter and/or evacuation are the principle immediate protective actions to be taken for the general public, and reception and care centers are pre- established to shelter displaced individuals. NUREG-0654 also establishes an ingestion exposure pathway emergency planning zone, commonly referred to as the IPZ, as a defined area of 50 miles radius from the facility within which food or potable water may become contaminated as a result of a release of radioactive materials. The principle protective actions to be taken generally concern agricultural products and may include impounding of foodstuffs, removal of surface soil contamination, ensuring contaminated products do not enter the market place, and ensuring that animals do not graze on the open range within contaminated areas. Four emergency classifications are used to notify Federal, State and County officials and response organizations of an incident or accident at PVNGS. • Unusual Event: Indicates a minor problem has taken place; no release of radioactive material is expected. • Alert: Indicates a minor problem and a small amount of radioactive material could be released inside the plant. Annex C - Incidents 239 November 2013 • Site Area Emergency: Indicates a more serious problem is taking place. Small amounts of radioactive material could be released near the plant, and if special action needs to be taken, sirens will be sounded. The Emergency Alert System (EAS) will be used to direct protective action procedures. • General Emergency: The most serious of all emergency classifications and warns that radioactive material could be released outside the plant site. Sirens will be sounded to initiate protective action procedures and information will be provided over the EAS. Planning Assumptions Since the Town of Fountain Hills is outside the Ingestion Exposure Pathway Emergency Planning Zone, the Town will not be directly affected by an accident at PVNGS. However, a major accident at PVNGS could result in numerous inquiries to Town officials regarding the status of the emergency. Concept of Operations In the event of an accident at PVNGS, which results in a release of radioactive materials to the environment, the primary response effort will be concentrated in, and resources committed to, the plume exposure EPZ. As control is established and that concentration of effort is reduced, response activities will concentrate on the ingestion exposure pathway, primarily in the area of plume travel, but also including areas outside the plume’s path. The Maricopa County Department of Emergency Management will activate the Emergency Operations Center by direction of the Maricopa County Board of Supervisors and will assume responsibility for coordination of County response forces and volunteers. Prompt warning to the public of a radiological emergency is vital in assuring that protective action instructions will be received early enough to implement effective protective actions. Maricopa County is normally responsible for warnings in the EPZ. The Arizona Division of Emergency Management will activate the State EOC by direction of the Governor and will assume coordination of State response forces and volunteers. The State element of Operations Directorate is responsible for activating the statewide system to issue warnings and public advisories for the protection of the public health and control of contaminated materials throughout the IPZ. The Arizona Division of Emergency Management is responsible for State government’s Off- Site Emergency Response Plan and will coordinate State and local agencies’ emergency actions. The Arizona Radiation Regulatory Agency (ARRA) will evaluate the radiological hazards and recommend appropriate protective actions. The Maricopa County EOC will be activated and provide information on request to queries concerning plant status and protective actions directed at public safety and health from an incident at the plant. Annex C - Incidents 240 November 2013 Town Tasks: No tasks assigned since the Town of Fountain Hills is located outside the 50-mile radius. The Maricopa County EOC (602-273-1411) will be activated and provide information on request to queries concerning plant status. Town officials should be aware of the general concepts of emergency response operations of the PVNGS and work closely with the County to stay abreast of current information to include protective actions. Annex C - Incidents 241 November 2013 STORMS AND FLOODS The purpose of this Appendix to describe specific emergency response activities that may be required in the event of flooding caused by windstorms, thunderstorms, runoffs, and/or failure of flood retarding structures (FRS) in the Town of Fountain Hills. Situation Overview: The Town of Fountain Hills may be subjected to a variety of storm and/or flood situations with related property damage during any time of the year. [See “Definitions” for a list of common terminology under “Weather-Related Definitions”. The possible situations that may be encountered with this hazard are categorized as follows: Windstorms - Windstorms are usually characterized as straight line winds capable of producing strong outflows up to and in excess of 100 miles per hour, with or without precipitation. They are generally short-lived and frequently develop with little or no warning. Windstorms may occur at anytime throughout the year, but are more prevalent during the monsoon season (July-September). Windstorms may approach tornado strength (called microbursts) and may precede thunderstorms and lightning. Windstorms without precipitation can create strong turbulent winds that pick up loose dirt and sand particles in such quantities as to reduce visibility considerably. Generally, they move across the valley in a northwesterly direction and can give the appearance of solid walls of dust visible from considerable distance. Thunderstorms - Thunderstorms have many of the same characteristics as windstorms, but may also include tornadoes and lightning. Lightning may strike some miles from the parent cloud. Tornadoes can be imbedded in thunderstorm clouds and are commonly preceded by heavy rain and frequently by hail. Floods - Six (6) flood retarding structures (FRS) were constructed in the western portion of Fountain Hills during the period from 1970 through 1976; additional dams were subsequently constructed by the Fountain Hills Sanitary District (FHSD) for containment of effluent water. • Aspen Dam. • Fountain Lake Dam. • Golden Eagle Park Dam. • Hesperus Dam. • North Heights. • Stoneridge Dam. • Sunridge Canyon Dam. During 1994 and 1995, the district worked jointly with the Town and the Arizona Department of Water Resources (ADWR) to share the installation costs of a network of sensors in watersheds affecting the Town. Annex C - Incidents 242 November 2013 A comprehensive Flood Response Plan (FRP) for the Town of Fountain Hills was developed under the guidance of the Flood Control District of Maricopa County and the Town of Fountain Hills Public Works/Engineering Department, and the Marshal’s1 Department. The FRP (2002) functions as a stand-alone document and is added as an Appendix to the FCD Flood Emergency Response Manual, the Maricopa County Emergency Operations Plan (2013) and the Town of Fountain Hills Emergency Operations Plan (2013). Refer to the Flood Emergency Response Manual for a description of the various flood retarding structures, their inundation areas, and the response plan for each structure. A copy of these procedures can be found in the Town Emergency Operations Center (EOC). Storms or floods or water releases will result in blocked access of roads and bridges that will impede emergency response. Un-bridged crossings will be closed, resulting in limited access that will cause isolation of some residents and impede emergency response to affected areas. A failure of one of the flood retarding structures, while extremely unlikely, could result in a level of flooding that greatly exceeds the flood threat that existed prior to construction. Damage - Damage and problems that may result from windstorms, thunderstorms and floods may include one or more of the following: • Power lines down. • Major power outages. • Telephone outages. • Structural damage, particularly to manufactured structures. • Fires and power surges caused by lightning strikes. • Road and street congestion due to traffic light outages. • Road and street closures/congestion due to flooding or debris. • Water and/or wastewater service disruption. • Traumatic injuries or death of citizens in severe instances. Planning Assumptions Major street and low lying area flooding could require a great degree of mobilization of Town resources and coordination with outside agencies to cope with evacuation, sheltering, transportation, damage assessment, and recovery problems. • Severe storms will close all unbridged crossings of the various river systems resulting in limited ingress or egress to affected areas. This limited access will cause the isolation of some members of the public and impede emergency response to this event. • Storms or floods will result in blocked access of roads and bridges that will impede emergency response. • A storm with strong winds could cause power outages of an indeterminable length necessitating implementation of the Power Emergencies Annex and possibly the Excessive Heat Emergencies Annex of this plan. 1 Marshal’s Department was the law enforcement branch of the Town prior to incorporation. Annex C - Incidents 243 November 2013 Concept of Operations For typical storms with associated local flooding and wind damage, operations will be performed by normal Town departments that routinely handle such emergencies. These departments will act independently within their normal operating procedures to address problems related to the emergency. Notification and distribution of severe weather information will be available from the National Weather Service, Salt River Project, and the Flood Control District of Maricopa County. For large-scale disasters with major or catastrophic windstorm/thunderstorm/flood situations, the Town of Fountain Hills Emergency Operations Center (EOC) may be activated. If activated, the Town EOC will assume overall direction and control of emergency response operations within its jurisdiction, to include warning, evacuation and security of the affected areas. The Finance/Administration Section under the Incident Command System (ICS) will coordinate fiscal and administrative requirements and determine the necessary financial support for the Town Emergency Operations Center (EOC). The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. FLOOD RETARDING STRUCTURES (FRS) - Flooding in the Fountain Hills area typically occurs as a result of two types of seasonal storm events. The first type occurs as high intensity, short duration thunderstorms during summer monsoon season; the second type occurs as lower intensity, longer duration general winter storms. See the 1996 Fountain Hills Retardation Structure Emergency Action Plan and the 2001 Emergency Action Plan for more detailed Golden Eagle Park Dam Modifications Inundation Maps. Annex C - Incidents 244 November 2013 Town Tasks: The Flood Control District of Maricopa County (FCDMC) will monitor water level changes when critical reservoir water levels trigger gage alarms: RESERVOIR CAPACITY EMERGENCY RESPONSE ACTION 10% Gage alarm triggered at the Flood Control District of Maricopa County (FCDMC). FCDMC monitors water level changes as indicated by sensors. 25% Gage alarm triggered at Fountain Hills Marshal’s2 Department Dispatch and FCDMC. Dispatch alerts Town of Fountain Hills (TOFH) Public Works to send observer to dam. Dispatch and FCDMC monitor water level changes as indicated by sensors. 50% Gage alarm triggered at FHMD Dispatch and FCDMC. FCDMC evaluates potential for further alerts and notifications. The Town of Fountain Hills will assume overall direction and control of emergency response operations within the Town to include warning, evacuation, and security of the affected areas. ESF Activations: The following ESFs may be activated to support this incident: ESF #1, ESF #2, ESF #3, ESF #5, ESF #6, ESF #7, ESF #8, ESF #13, ESF #15. 2 Maricopa County Sheriff’s Office (MCSO) Dispatch Center. Annex C - Incidents 245 November 2013 TERRORISM The purpose of this Appendix is to provide a response and recovery plan that will coordinate closely with local, State, and Federal response agencies to minimize the effects of a terrorist attack in the Town of Fountain Hills. This Appendix deals primarily with terrorist incidents using chemical, biological, radiological, nuclear or explosive (CBRNE) devices or weapons, but it is adaptable to terrorist incidents using conventional weapons. Situation Overview The Town of Fountain Hills may be subject to a terrorist incident with the primary purpose of destroying the public’s confidence in the government’s ability to protect its citizens. Terrorists often use threats to create fear among the public, to try to convince citizens that their government is powerless to prevent terrorism, and to get immediate publicity for their cause. The objectives of terrorism distinguish it from other violent acts aimed at personal gain, such as criminal violence. It is the calculated use of violence or the threat of violence to inculcate fear, intended to coerce or to intimidate governments or societies in the pursuit of goals that are generally political, religious, or ideological. Tactics used by terrorists to obtain their goals may include bombing, arson, hijacking, kidnapping, creating ecological disasters, occupation of a building, attacks on facilities, sabotage, hostage taking, assassination and perpetration of hoaxes. In a terrorist incident, the area of operations could potentially span a number of political boundaries and involve numerous jurisdictions. Terrorist methods may include conventional weapons or, for more effect, chemical, biological, radiological, nuclear or explosive (CBRNE) devices or weapons: • Chemical weapons are defined as compounds that, through their chemical properties, produce lethal or damaging effects. They are classified by their effects: nerve agents (Tabun, Sarin, Soman, VX), blood agents (Hydrogen Cyanide, Cyanogen Chloride, Arsine), choking agents (Phosgene) or blister agents (Mustards, Lewisite). • Biological weapons can be either infectious agents (replicating) such as bacteria, viruses and fungi, or toxins (non-replicating), which are poisons produced from replicating agents or other living organisms which are pathogenic to man. • Nuclear or radiological devices or weapons combine two of the major categories of terrorism and range from the actual detonation of nuclear weapons or devices to acts of nuclear threats or extortion. As an example, it can take the form of the release of radioactive substances, such as the radioactive contamination of drinking water, to acts of sabotage in and against nuclear power stations. • Explosive materials are considered WMD agents and can be used independently as an explosive or as a dispersal device for spreading other types of agents such as a Radiological Dispersal Device (RDD) or “dirty bomb”. Information sharing about possible terrorism activity is coordinated through MCSO. MCSO sends and receives pertinent information with all other law enforcement offices and the Annex C - Incidents 246 November 2013 State Department of Public Safety as well as the Federal Bureau of Investigation (FBI). Also reference ESF #13 (Public Safety) and the Arizona Counter-Terrorism Information Center (ACTIC). National Terrorism Advisory System (NTSA) – The NTAS replaces the color-coded Homeland Security Advisory System (HSAS). This new system more effectively communicates information about terrorist threats by providing timely, detailed information to the public, government agencies, first responders, airports and other transportation hubs, and the private sector. After reviewing the available information, the Secretary of Homeland Security will decide, in coordination with other Federal entities, whether an NTAS Alert should be issued. NTAS Alerts will only be issued when credible information is available. These alerts will include a clear statement that there is an imminent threat or elevated threat. Using available information, the alerts will provide a concise summary of the potential threat, information about actions being taken to ensure public safety, and recommended steps that individuals, communities, businesses and governments can take to help prevent, mitigate or respond to the threat. The NTAS Alerts will be based on the nature of the threat: in some cases, alerts will be sent directly to law enforcement or affected areas of the private sector, while in others, alerts will be issued more broadly to the American people through both official and media channels Certain geographic regions or industry specific regions may have their threat level raised by the U.S. Department of Homeland Security based on threat analysis. Arizona Homeland Security Regions - By order of the Governor of Arizona, the Arizona Department of Homeland Security (ADOHS) created five regions to advise ADOHS of planning and preparedness strategies to prevent, prepare for, and respond to terrorist incidents. Maricopa County is a region unto its own and is referred to as the Central Region. According to the ADOHS’ web site, the purpose of the Central Region is “…(provide) direction for enhancing regional capability and capacity to prevent terrorist attacks within the region; reduce the region’s vulnerability to terrorism and all other critical hazards; minimize the damage and recover from terrorism and all other critical hazards that affect the safety, well-being, and economic security of the public in the region.” Some of the objectives of the Central Region are: • Improve and enhance communication interoperability employing standardized state-of- the-art equipment. • Conduct threat/vulnerability/risk assessments. • Integrate into a coordinated Federal/State/regional system for the collection, analysis and dissemination of intelligence and information. • Foster and support regional collaboration. • Review protocols to treat disease outbreak and biological or chemical weapons attacks on population and agriculture. • Develop and improve regional plans and procedures. Annex C - Incidents 247 November 2013 Planning Assumptions A catastrophic terrorist event will be one that occurs without warning and will not allow for the pre-positioning of resources or allow for specific planning for the type of incident. In a terrorist incident, there may be multiple events at multiple or the same location. These events may be coordinated to occur at approximately the same time. A secondary event may be timed to inflict damage on first responders at the scene of the primary event. The area of operations could potentially span a number of political boundaries and involve numerous jurisdictions. A terrorist incident may also produce mass casualties and cascading impacts. A catastrophic terrorism event will automatically overwhelm the capacity of all jurisdictions in the county as well as overwhelm the response capabilities of State resources. The initial response to a catastrophic terrorism event will be focused on life saving activities, providing for basic human needs for survival, and to minimize further severe damage. This initial focus will last for at least 72 hours and probably for a longer period of time. Since the magnitude of the event may not be known for a period of days, this initial focus of life saving, life sustaining, and mitigation of further damage activities may occur for several days to two weeks. A catastrophic terrorism event may cripple or destroy critical infrastructure such as power, hospital services, transportation, and telecommunications placing an even greater demand on the need for immediate assistance from outside of the County. There will be multiple Federal and State agencies working with local agencies in responding to a terrorism incident. Because Phoenix is the State capital, and State facilities could be the subject of a catastrophic event, there may be a delay in obtaining additional resources from State government. The Federal Bureau of Investigation (FBI) will be the Lead Agency for the investigative and intelligence activities of the incident. The FBI will operate from an FBI Command Post or a Joint Operations Center (JOC). Response to a CBRNE event will be impeded if all responding personnel do not have the required Personal Protective Equipment (PPE). A terrorist event utilizing a Weapon of Mass Destruction (WMD) will overwhelm local resources capable of responding to such an event. A terrorism event utilizing a biological agent may cause portions of the affected population to be placed under quarantine. This quarantine may be in the form of a home-based quarantine where members of the public are unable to leave their home. This situation will require the need to provide food and water to the public at their homes. The FBI coordinates crisis management response operations throughout a terrorist incident. The FBI has procedures in place to mobilize Federal assets, including consequence Annex C - Incidents 248 November 2013 management organizations, at the first sign of a potential WMD crisis. Response time planning should be 6-12 hours. Local law enforcement agencies have the capability to respond to suspected terrorist incidents and make the determination as to whether or not the incident should be classified as a terrorist act. Because the method of attack (i.e. chemical, biological, radiological, nuclear, explosive) might not be known until well after the attack, implementation of some aspects of the plan will be delayed since the effects of the disaster are unknown. Response to a CBRNE terrorism site closely resembles a response to a Hazardous Materials (HAZMAT) situation with the following modifications: • Law enforcement is the Lead Agency for terrorist incidents, but fire services are best equipped for Hazardous Materials situations. Close coordination will be required. Significant health and safety issues may take precedence over law enforcement responsibilities at the site. • The Site Control Zone for some of the chemical agents may extend to a distance of several miles. • Mass decontamination may be required before victims can be transported for medical attention. Increased attention will be required to detect physiological clues about the nature of the hazard and to recognize and react to symptoms. Biological agents may be difficult to diagnose until symptoms appear, which could result in delays of several days until the disease is detected. Protection from chemical and biological agents can be accomplished by evacuation or in- place sheltering. The Department of Energy (DOE) and Department of Defense (DOD) will provide, through the FBI, their Nuclear Emergency Search Team (NEST), which can measure radiation, identify radiation sources, identify weapons, render nuclear weapons and devices to a safe condition, limit the radiation damage of an explosion if one has occurred, and decontaminate contaminated areas. Concept of Operations According to the National Response Framework (NRF), and pursuant to HSPD-5, the Attorney General of the United States will lead the criminal investigation into terrorist acts within the United States. The NRF states that, “…the Federal Bureau of Investigation, the Attorney General, in cooperation with other Federal departments and agencies engaged in activities to protect our national security, shall also coordinate the activities of the other members of the law enforcement community to detect, prevent, preempt, and disrupt terrorist attacks against the United States.” Annex C - Incidents 249 November 2013 The NRF also states, “following a terrorist threat or an actual incident that falls within the criminal jurisdiction of the United States, the full capabilities of the United States shall be dedicated, consistent with U.S. law and with activities of other Federal departments and agencies to protect our national security, to assisting the Attorney General to identify the perpetrators and bring them to justice.” Local law enforcement agencies have the capability to respond to suspected terrorist incidents and make the determination as to whether or not the incident should be classified as a terrorist act. Upon confirmation that a terrorist incident has occurred, the Incident Command System (ICS) will be expanded and integrated into a Unified Command structure with the Federal agencies integrated into this system. The Town EOC will be primarily responsible for interagency coordination in addition to its primary function of setting priorities for response, concentrating on preservation of life and property, and the establishment of security. The overall response to a terrorist incident, whether domestic or international, includes two major components. These two types of response are crisis management and consequence management. • Crisis management response involves measures to identify, acquire, and plan the use of resources to anticipate, prevent, mitigate or resolve a terrorist threat or incident. Crisis management response is implemented under the primary jurisdiction of the law enforcement agencies at all levels of government. • Consequence management response involves measures to alleviate the damage, loss, hardship or suffering caused by emergencies. It includes measures to protect public health and safety, restore essential services, and provide emergency relief to affected agencies and organizations. Consequence management response is implemented under the primary jurisdiction of the affected political subdivision, with support from the Federal government. Technical operations constitute an important support component to both crisis management and consequence management response to a terrorist incident involving Weapons of Mass Destruction (WMD). Technical operations address aspects of WMD material that are not encountered in standard law enforcement disaster operations. Technical operations involve measures to identify the WMD agent or device; assess the threat posed by the WMD agent or device; provide consultation to decision makers concerning the implications of the WMD agent or device for crisis management and consequence management; render safe, transfer, or dispose of a WMD agent or device; and decontaminate response workers and the affected population and environment. During a terrorist incident, operational transition from crisis management to consequence management, and the corresponding shift in lead agencies, may be complex. Transition could be immediate and clearly defined, or both crisis management and consequence management operations could overlap. The Lead Agency for crisis management response for terrorist incidents within the United Annex C - Incidents 250 November 2013 States is the Federal Bureau of Investigation of the Department of Justice (DOJ-FBI). The Arizona Radiation Regulatory Agency (ARRA) is the state’s Lead agency in terrorist incidents involving nuclear and radiological materials. The Department of Energy, which is the lead Federal agency for radiological incidents, will implement the Federal Radiological Emergency Response Plan to coordinate radiological responses. ARRA will assist in assessing the situation, developing Protective Action Recommendations, coordinating the release of public information regarding the event, and serving as the primary state source of technical information regarding the on-site conditions and the off-site radiological effects. The Department of Health and Human Services (HHS) is a supporting Federal agency in terrorist incidents involving biological or chemical material. HHS will assist in threat assessment, consultation, agent identification, epidemiological investigation, hazard detection and reduction, decontamination, public health support, medical support and pharmaceutical support operations. The U.S. Environmental Protection Agency (EPA) is a Supporting agency in terrorist incidents involving Hazardous Materials as defined under the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA). EPA will implement the National Oil and Hazardous Substances Pollution Contingency Plan to coordinate the environmental response, which provides environmental monitoring, decontamination and long-term site restoration operations. Operational boundaries may be used to control access to an affected area, target public information messages, divide operational sectors among responders, and facilitate assessment of potential effects on the population and the environment. There are three operational boundaries (i.e. crime scene, hazardous materials boundary, and disaster boundary) which may be utilized. The crime scene boundary defines the law enforcement crime scene. Access to the crime scene may be restricted on authority of the FBI, DPS and local law enforcement. The Hazardous Materials Boundary defines the Hazardous Materials site, which may be referred to in technical operations as the “working point” (nuclear) or the “hot zone” (biological/chemical). Depending on the spread of contaminants, the Hazardous Materials site may include some portions of the crime scene and the surrounding community. Access into this area may be restricted to response personnel wearing PPE and using decontamination procedures. The disaster boundary defines the community-at-risk that may need to take protective actions such as sheltering, evacuation or quarantine. Access into this area may or may not be restricted on the authority of the State or local health department. The Finance/Administration Section under the Incident Command System (ICS) will coordinate fiscal and administrative requirements and determine the necessary financial support for the Town Emergency Operations Center (EOC). Annex C - Incidents 251 November 2013 The provisions of Town Code Article 3-3 (Procurement) apply to every expenditure of public monies by the Town, except as otherwise specified in the Article. All expenses associated with an emergency event or incident will be charged to a cost center that will be provided by the EOC Finance Section Chief. Each Town department or agency will maintain documentation to substantiate reimbursement for emergency expenditures including both time and materials to validate their activities should reimbursement become available. Town Tasks: Terrorist incidents are unpredictable in scope and size and will require the activation of the Town Emergency Operations Center (EOC) (refer to Basic Plan and ESF #5 Emergency Management). It can be expected that a number of federal and state agencies will assist local authorities in responding to the incident. During a terrorist incident, operational transition from crisis management to consequence management, and the corresponding shift in lead agencies, may be complex. Transition could be immediate and clearly defined, or both crisis management and consequence management operations could overlap. The on-scene Incident Command System (ICS) would likely evolve into Town EOC operations. The Town EOC will be primarily responsible for interagency coordination in addition to their primary function of setting priorities for response, concentrating on preservation of life and property and the establishment of security. The Town EOC would also be required to liaison with or integrate operations into any federal law enforcement Joint Operations Centers established in response to an incident. Maricopa County Sheriff’s Office: Pre-incident: • Identify potential terrorist capabilities and intentions, as well as conduct an evaluation of general or specific vulnerabilities. • Maintain liaison with state and federal law enforcement agencies that can provide information regarding potential or known terrorists, potential or expected targets, and methods normally used against these type targets. • Develop a Standard Operating Procedure (SOP) to identify whether an incident is a terrorist act. • Contact FBI Phoenix Division (623-466-1999) on determination of a terrorist incident. Post-Incident: • Ascertain whether the incident is a terrorist act. If the incident is identified as a terrorist act, initiate notification procedures necessary to activate the federal response. • Establish an on-scene command post and, with support from the Fire Department, establish an on-site control plan. • Control access to the affected area. • Provide warning to the public. • Collect and disseminate information and intelligence. • Provide law enforcement and security protection for the personnel and equipment of supporting units. Annex C - Incidents 252 November 2013 • Be prepared to secure the scene, awaiting specialized equipment if necessary. Federal response to a terrorist incident may take several hours. Fountain Hills Rural/Metro Fire Department: • Dispatch Special Operations Team and command post personnel to establish on site control plan. • Conduct operations at the scene with consideration to a contaminated environment and decontaminate victims before transport. Notify hospitals which patients were contaminated. • If the incident involves radiological hazards, hazardous chemicals or biological agents, utilize self-contained breathing apparatus and PPE. • Advise the Maricopa County Sheriff’s Office (MCSO) to clear the scene of all persons not protected by such equipment, and secure the evacuation hot zone. • Establish a contamination reduction corridor at the edge of the hot zone for suspected contaminated persons and equipment. • Segregate clothing and equipment used near the scene until they can be monitored for contamination. • When removing injured persons from the incident scene do it rapidly and avoid contact whenever possible. Open wounds should be covered immediately. • Injured persons believed to be contaminated should be wrapped in blankets to avoid contamination of other persons and equipment. • Notify the Maricopa County Department of Emergency Management (MCDEM) and request mutual aid, if necessary. • A terrorist incident location is a crime scene, and removal of material or persons from the area should be cleared through the lead law enforcement agency. Town Development Services Department: Close coordination with law enforcement to prevent disturbance of the crime scene and with the fire department to ascertain contaminated or other unsafe areas will be necessary before proceeding with the following: • Provide barricading. • Conduct debris clearing. • Provide assessment of the damage and emergency repairs to Town property. • Be prepared to assist in traffic control and evacuation. ESF Activations: The following ESFs may be activated to support this incident: ESF #1, ESF #2, ESF #3, ESF #4, ESF #5, ESF #6, ESF #7, ESF #8, ESF #9, ESF #10, ESF #11, ESF #12, ESF #13, ESF #14, ESF #15. Annex C - Incidents 253 November 2013 91ST Civil Support Team (CST) – Weapons of Mass Destruction (WMD) (See the current Maricopa County Emergency Operations Plan for additional information) 1. The 91st Civil Support Team (CST) – Weapons of Mass Destruction (WMD) of the National Guard of Arizona is a highly trained organization identified to support local, state and federal agencies responding to an attack utilizing weapons of mass destruction. The Military Support Office of the Arizona National Guard Unit operationally controls the team. 2. The 91st WMD CST is designed to provide support to civil authorities identify chemical, biological, and radiological agents and substances, assess current and projected consequences, advise on response measures, and assist with appropriate requests for additional support. 3. The 91st CST provides rapid confirmatory analysis of chemical and radiological hazards, as well as presumptive identification of biological agents at a WMD incident. The 91st WMD CST is not intended to replace the first responder, but will augment local resources with special capabilities as the first military responder. The team integrates with the National Incident Management System (NIMS) in support of the local Incident Commander. 4. Requests for 91st CST (WMD) mission support for an actual or suspected WMD event are made as follows: a. The Incident Commander contacts the Maricopa County Department of Emergency Management (MCDEM) directly (602-273-1411) and provides them with all available information on emergency conditions, the support requested, and points of contact. A local emergency declaration will be required. [NOTE: The team may also be formally requested through government emergency management channels to support deliberate stand by missions for major events or high profile events.] b. MCDEM will contact the Arizona Division of Emergency Management. Local and county emergency declarations will be required to support the request for a state emergency declaration. c. Once the Governor approves the request, the Adjutant General will direct the team to deploy. 5. The team is on-call 24 hours, 7 days a week. The 91st CST can be enroute within 3 hours of notification. No cost is incurred to the State of Arizona or jurisdictional entities to utilize the CST. Annex C - Incidents 254 November 2013 HOMELAND SECURITY ADVISORY SYSTEM (See current Maricopa County Emergency Operations Plan for additional information.) Homeland Security Presidential Directive 3 authorizes the development of the Homeland Security Advisory System, a comprehensive means to disseminate information regarding the risk of terrorist acts to federal, state, and local authorities, as well as to the general public. The National Terrorism Advisory System (NTAS) replaces the old color-coded Terrorism Threat Advisory Scale. The NTAS alerts will include a clear statement on the nature of the threat, which will be defined in one of two ways: • “Elevated threat” warns of a credible terrorist threat against the United States • “Imminent threat” warns of a credible, specific, and impending terrorist threat against the United States. Depending on the nature of the threat, alerts may be sent to law enforcement, distributed to affected areas of the private sector, or issued more broadly to the public through both official and social media channels—including a designated U.S. Department of Homeland Security (DHS) webpage (www.dhs.gov/alerts), Facebook, and via Twitter @ntasalerts. NTAS alerts and posters will also be displayed in places such as transit hubs, airports and government buildings. NTAS threat alerts will be issued for a specific time period and will automatically expire. Alerts may be extended if new information becomes available or as a specific threat evolves. Annex D – Tribal Relations 255 November 2013 FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN ANNEX D – Tribal Relations (See Maricopa County Emergency Operations Plan) Annex D describes the policies, responsibilities, and concept of operations for effective coordination and interaction of Town incident management activities with those of Tribal governments and communities during potential or actual incidents on Tribal lands. The processes and functions described in the Annex help facilitate the delivery of incident management programs, resources, and support to Tribal government and individuals. Annex E – Local Emergency Planning Committee 256 November 2013 FOUNTAIN HILLS, ARIZONA EMERGENCY OPERATIONS PLAN ANNEX E – Local Emergency Planning Committee (LEPC) Plan (See Maricopa County Emergency Operations Plan) The purpose of this Annex is to coordinate the public and private response that may be required/requested to minimize the impact of hazardous materials (HAZMAT) accidents/incidents on health, safety, property and the environment, and to minimize the exposure of the populace to the effects of an accidental release of HAZMAT through the establishment of effective warning, evacuation, decontamination, and recovery procedures.