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HomeMy WebLinkAbout160901P z:\council packets\2016\r160901\160901a.docx Last Printed: 8/24/2016 6:49 AM Page 1 of 4 NOTICE OF THE SPECIAL AND REGULAR SESSIONS OF THE FOUNTAIN HILLS TOWN COUNCIL TIME: 5:00 P.M. – SPECIAL SESSION 6:30 P.M. – REGULAR SESSION WHEN: THURSDAY, SEPTEMBER 1, 2016 WHERE: FOUNTAIN HILLS COUNCIL CHAMBERS 16705 E. AVENUE OF THE FOUNTAINS, FOUNTAIN HILLS, AZ Councilmembers of the Town of Fountain Hills will attend either in person or by telephone conference call; a quorum of the Town’s various Commission, Committee or Board members may be in attendance at the Council meeting. Notice is hereby given that pursuant to A.R.S. § 1-602.A.9, subject to certain specified statutory exceptions, parents have a right to consent before the State or any of its political subdivisions make a video or audio recording of a minor child. Meetings of the Town Council are audio and/or video recorded and, as a result, proceedings in which children are present may be subject to such recording. Parents, in order to exercise their rights may either file written consent with the Town Clerk to suc h recording, or take personal action to ensure that their child or children are not present when a recording may be made. If a child is present at the time a recording is made, the Town will assume that the rights afforded parents pursuant to A.R.S. § 1-602.A.9 have been waived. PROCEDURE FOR ADDRESSING THE COUNCIL Anyone wishing to speak before the Council must fill out a speaker’s card and submit it to the Town Clerk prior to Council discussion of that Agenda item. Speaker Cards are located in the Council Chamber Lobby and near the Clerk’s position on the dais. Speakers will be called in the order in which the speaker cards were received either by the Clerk or the Mayor. At that time, speakers should stand and approach the podium. Speakers are asked to state their name and whether or not they reside in Fountain Hills (do not provide a home address) prior to commenting and to direct their comments to the Presiding Officer and not to individual Councilmembers. Speakers’ statements should not be repetitive. If a speaker chooses not to speak when called, the speaker will be deemed to have waived his or her opportunity to speak on the matter. Speakers may not (i) reserve a portion of their time for a later time or (ii) transfer any portion of their time to another speaker. If there is a Public Hearing, please submit the speaker card to speak to that issue during the Public Hearing. Individual speakers will be allowed three contiguous minutes to address the Council. Time limits may be waived by (i) discretion of the Town Manager upon request by the speaker not less than 24 hours prior to a Meeting, (ii) consensus of the Council at Meeting or (iii) the Mayor either prior to or during a Meeting. Please be respectful when making your comments. If you do not comply with these rules, you will be asked to leave. Mayor Linda M. Kavanagh Councilmember Dennis Brown Councilmember Henry Leger Vice Mayor Nick DePorter Councilmember Alan Magazine Councilmember Cassie Hansen Councilmember Cecil A. Yates z:\council packets\2016\r160901\160901a.docx Last Printed: 8/24/2016 6:49 AM Page 2 of 4 SPECIAL SESSION AGENDA  CALL TO ORDER – Mayor Linda M. Kavanagh  ROLL CALL – Mayor Linda M. Kavanagh 1. DISCUSSION WITH POSSIBLE DIRECTION TO STAFF regarding the Fountain Lake WATER QUALITY. 2. ADJOURNMENT. REGULAR SESSION AGENDA  CALL TO ORDER AND PLEDGE OF ALLEGIANCE – Mayor Linda M. Kavanagh  INVOCATION – Pastor David Taylor, First Baptist Church of Fountain Hills  ROLL CALL – Mayor Linda M. Kavanagh  MAYOR’S REPORT i) The MAYOR will read a PROCLAMATION declaring September 2016 Grandfamily/Kinship Care Month in the Town of Fountain Hills. ii) The Mayor will read a PROCLAMATION declaring September 17, 2016 as PLAY DAY in the Town of Fountain Hills.  SCHEDULED PUBLIC APPEARANCES/PRESENTATIONS i) Mayor Kavanagh may review RECENT EVENTS attended relating to Economic Development. ii) RECOGNITION of retiring Strategic Planning Advisory Commissioner Lina Bellenir. iii) PRESENTATION on 2016 LEGISLATION by the League of Arizona Cities and Towns Deputy Director Tom Belshe and Senior Legislative Associate Dale Wiebusch. iv) RECOGNITION of the Town receiving the OUTSTANDING SPORTS PROGRAM AWARD from the Arizona Parks and Recreation Association for the Town’s Archery Program. CALL TO THE PUBLIC Pursuant to A.R.S. §38-431-01(H), public comment is permitted (not required) on matters not listed on the agenda. Any such comment (i) must be within the jurisdiction of the Council and (ii) is subject to reasonable time, place, and manner restrictions. The Council will not discuss or take legal action on matters raised during “Call to the Public” unless the matters are properly noticed for discussion and legal action. At the conclusion of the call to the public, individual Councilmembers may (i) respond to criticism, (ii) ask staff to review a matter or (iii) ask that the matter be placed on a future Council agenda. z:\council packets\2016\r160901\160901a.docx Last Printed: 8/24/2016 6:49 AM Page 3 of 4 CONSENT AGENDA ITEMS All items listed on the Consent Agenda are considered to be routine, non-controversial matters and will be enacted by one motion and one roll call vote of the Council. All motions and subsequent approvals of consent items will include all recommended staff stipulations unless otherwise stated. There will be no separate discussion of these items unless a Councilmember or member of the public so requests. If a Councilmember or member of the public wishes to discuss an item on the consent agenda, he/she may request so prior to the motion to accept the Consent Agenda or with notification to the Town Manager or Mayor prior to the date of the meeting for which the item was scheduled. The items will be removed from the Consent Agenda and considered in its normal sequence on the Agenda. 1. CONSIDERATION of approving the TOWN COUNCIL MEETING MINUTES from August 18, 2016. 2. CONSIDERATION of approving the FIRST AMENDMENT to the Cooperative Purchase Agreement C2015-164.1, with Vincon Engineering Construction, LLC for curb repair and sidewalk ramp modifications in the amount of $49,371.34. 3. CONSIDERATION of approving a SPECIAL EVENT LIQUOR LICENSE APPLICATION for Fountain Events, Inc. (Samuel Coffee) in conjunction with the 2016 Oktoberfest event to be held at Fountain Park, located at 12925 N. Saguaro Boulevard, on Friday, September 30 and Saturday, October 1, 2016, from 5:00 PM to 11:00 PM. REGULAR AGENDA 4. CONSIDERATION of appointing four (4) Planning and Zoning Commissioners for two (2) year terms beginning on October 1, 2016 until September 30, 2018. 5. PUBLIC HEARING to receive comments on a proposed SPECIAL USE PERMIT by Fearless Kitty Cat Rescue to allow indoor kennels at 16832 E. Avenue of the Fountains, located in the “C-2” zoning district. Case #SU 2016-03 6. CONSIDERATION of a proposed SPECIAL USE PERMIT by Fearless Kitty Cat Rescue to allow indoor kennels at 16832 E. Avenue of the Fountains, located in the “C -2” zoning district. Case #SU 2016-03 7. PUBLIC HEARING for comment on ORDINANCE 16-05, to amend Section 2.07 of the Fountain Hills Subdivision Ordinance to allow the ADMINISTRATIVE APPROVAL OF MINOR REPLATS such as lot line adjustments, lot splits and lot joins. Case #Z2016-03 8. CONSIDERATION of ORDINANCE 16-05, to amend Section 2.07 of the Fountain Hills Subdivision Ordinance to allow the ADMINISTRATIVE APPROVAL OF MINOR REPLATS such as lot line adjustments, lot splits and lot joins. Case #Z2016-03 9. CONSIDERATION of RESOLUTION 2016-16, approving the FIRST AMENDMENT to Amended and Restated Final Settlement Agreement between the Town and MCO Properties Inc., EN LLC and Adero Canyon LLC. 10. PRESENTATION of the TOURISM PROGRAM and CONSIDERATION of a TOURISM STRATEGIC PLAN for 2016 - 2019. z:\council packets\2016\r160901\160901a.docx Last Printed: 8/24/2016 6:49 AM Page 4 of 4 11. COUNCIL DISCUSSION/DIRECTION to the Town Manager. Item(s) listed below are related only to the propriety of (i) placing such item(s) on a future agenda for action or (ii) directing staff to conduct further research and report back to the Council: i.) None. 12. SUMMARY OF COUNCIL REQUESTS and REPORT ON RECENT ACTIVITIES by the Mayor, Individual Councilmembers, and the Town Manager. 13. ADJOURNMENT. DATED this 25th day of August, 2016. Bevelyn J. Bender, Town Clerk The Town of Fountain Hills endeavors to make all public meetings accessible to persons with disabilities. Please call 480-816-5100 (voice) or 1-800-367-8939 (TDD) 48 hours prior to the meeting to request a reasonable accommodation to participate in this meeting or to obtain agenda information in large print format. Supporting documentation and staff reports furnished the Council with this agenda are available for review in the Clerk’s office. z:\council packets\2016\r160901\160901a.docx Last Printed: 8/24/2016 6:49 AM Page 1 of 4 NOTICE OF THE SPECIAL AND REGULAR SESSIONS OF THE FOUNTAIN HILLS TOWN COUNCIL TIME: 5:00 P.M. – SPECIAL SESSION 6:30 P.M. – REGULAR SESSION WHEN: THURSDAY, SEPTEMBER 1, 2016 WHERE: FOUNTAIN HILLS COUNCIL CHAMBERS 16705 E. AVENUE OF THE FOUNTAINS, FOUNTAIN HILLS, AZ Councilmembers of the Town of Fountain Hills will attend either in person or by telephone conference call; a quorum of the Town’s various Commission, Committee or Board members may be in attendance at the Council meeting. Notice is hereby given that pursuant to A.R.S. § 1-602.A.9, subject to certain specified statutory exceptions, parents have a right to consent before the State or any of its political subdivisions make a video or audio recording of a minor child. Meetings of the Town Council are audio and/or video recorded and, as a result, proceedings in which children are present may be subject to such recording. Parents, in order to exercise their rights may either file written consent with the Town Clerk to such recording, or take personal action to ensure that their child or children are not present when a recording may be made. If a child is present at the time a recording is made, the Town will assume that the rights afforded parents pursuant to A.R.S. § 1-602.A.9 have been waived. PROCEDURE FOR ADDRESSING THE COUNCIL Anyone wishing to speak before the Council must fill out a speaker’s card and submit it to the Town Clerk prior to Council discussion of that Agenda item. Speaker Cards are located in the Council Chamber Lobby and near the Clerk’s position on the dais. Speakers will be called in the order in which the speaker cards were received either by the Clerk or the Mayor. At that time, speakers should stand and approach the podium. Speakers are asked to state their name and whether or not they reside in Fountain Hills (do not provide a home address) prior to commenting and to direct their comments to the Presiding Officer and not to individual Councilmembers. Speakers’ statements should not be repetitive. If a speaker chooses not to speak when called, the speaker will be deemed to have waived his or her opportunity to speak on the matter. Speakers may not (i) reserve a portion of their time for a later time or (ii) transfer any portion of their time to another speaker. If there is a Public Hearing, please submit the speaker card to speak to that issue during the Public Hearing. Individual speakers will be allowed three contiguous minutes to address the Council. Time limits may be waived by (i) discretion of the Town Manager upon request by the speaker not less than 24 hours prior to a Meeting, (ii) consensus of the Council at Meeting or (iii) the Mayor either prior to or during a Meeting. Please be respectful when making your comments. If you do not comply with these rules, you will be asked to leave. Mayor Linda M. Kavanagh Councilmember Dennis Brown Councilmember Henry Leger Vice Mayor Nick DePorter Councilmember Alan Magazine Councilmember Cassie Hansen Councilmember Cecil A. Yates z:\council packets\2016\r160901\160901a.docx Last Printed: 8/24/2016 6:49 AM Page 2 of 4 SPECIAL SESSION AGENDA  CALL TO ORDER – Mayor Linda M. Kavanagh  ROLL CALL – Mayor Linda M. Kavanagh 1. DISCUSSION WITH POSSIBLE DIRECTION TO STAFF regarding the Fountain Lake WATER QUALITY. 2. ADJOURNMENT. REGULAR SESSION AGENDA  CALL TO ORDER AND PLEDGE OF ALLEGIANCE – Mayor Linda M. Kavanagh  INVOCATION – Pastor David Taylor, First Baptist Church of Fountain Hills  ROLL CALL – Mayor Linda M. Kavanagh  MAYOR’S REPORT i) The MAYOR will read a PROCLAMATION declaring September 2016 Grandfamily/Kinship Care Month in the Town of Fountain Hills. ii) The Mayor will read a PROCLAMATION declaring September 17, 2016 as PLAY DAY in the Town of Fountain Hills.  SCHEDULED PUBLIC APPEARANCES/PRESENTATIONS i) Mayor Kavanagh may review RECENT EVENTS attended relating to Economic Development. ii) RECOGNITION of retiring Strategic Planning Advisory Commissioner Lina Bellenir. iii) PRESENTATION on 2016 LEGISLATION by the League of Arizona Cities and Towns Deputy Director Tom Belshe and Senior Legislative Associate Dale Wiebusch. iv) RECOGNITION of the Town receiving the OUTSTANDING SPORTS PROGRAM AWARD from the Arizona Parks and Recreation Association for the Town’s Archery Program. CALL TO THE PUBLIC Pursuant to A.R.S. §38-431-01(H), public comment is permitted (not required) on matters not listed on the agenda. Any such comment (i) must be within the jurisdiction of the Council and (ii) is subject to reasonable time, place, and manner restrictions. The Council will not discuss or take legal action on matters raised during “Call to the Public” unless the matters are properly noticed for discussion and legal action. At the conclusion of the call to the public, individual Councilmembers may (i) respond to criticism, (ii) ask staff to review a matter or (iii) ask that the matter be placed on a future Council agenda. z:\council packets\2016\r160901\160901a.docx Last Printed: 8/24/2016 6:49 AM Page 3 of 4 CONSENT AGENDA ITEMS All items listed on the Consent Agenda are considered to be routine, non-controversial matters and will be enacted by one motion and one roll call vote of the Council. All motions and subsequent approvals of consent items will include all recommended staff stipulations unless otherwise stated. There will be no separate discussion of these items unless a Councilmember or member of the public so requests. If a Councilmember or member of the public wishes to discuss an item on the consent agenda, he/she may request so prior to the motion to accept the Consent Agenda or with notification to the Town Manager or Mayor prior to the date of the meeting for which the item was scheduled. The items will be removed from the Consent Agenda and considered in its normal sequence on the Agenda. 1. CONSIDERATION of approving the TOWN COUNCIL MEETING MINUTES from August 18, 2016. 2. CONSIDERATION of approving the FIRST AMENDMENT to the Cooperative Purchase Agreement C2015-164.1, with Vincon Engineering Construction, LLC for curb repair and sidewalk ramp modifications in the amount of $49,371.34. 3. CONSIDERATION of approving a SPECIAL EVENT LIQUOR LICENSE APPLICATION for Fountain Events, Inc. (Samuel Coffee) in conjunction with the 2016 Oktoberfest event to be held at Fountain Park, located at 12925 N. Saguaro Boulevard, on Friday, September 30 and Saturday, October 1, 2016, from 5:00 PM to 11:00 PM. REGULAR AGENDA 4. CONSIDERATION of appointing four (4) Planning and Zoning Commissioners for two (2) year terms beginning on October 1, 2016 until September 30, 2018. 5. PUBLIC HEARING to receive comments on a proposed SPECIAL USE PERMIT by Fearless Kitty Cat Rescue to allow indoor kennels at 16832 E. Avenue of the Fountains, located in the “C-2” zoning district. Case #SU 2016-03 6. CONSIDERATION of a proposed SPECIAL USE PERMIT by Fearless Kitty Cat Rescue to allow indoor kennels at 16832 E. Avenue of the Fountains, located in the “C-2” zoning district. Case #SU 2016-03 7. PUBLIC HEARING for comment on ORDINANCE 16-05, to amend Section 2.07 of the Fountain Hills Subdivision Ordinance to allow the ADMINISTRATIVE APPROVAL OF MINOR REPLATS such as lot line adjustments, lot splits and lot joins. Case #Z2016-03 8. CONSIDERATION of ORDINANCE 16-05, to amend Section 2.07 of the Fountain Hills Subdivision Ordinance to allow the ADMINISTRATIVE APPROVAL OF MINOR REPLATS such as lot line adjustments, lot splits and lot joins. Case #Z2016-03 9. CONSIDERATION of RESOLUTION 2016-16, approving the FIRST AMENDMENT to Amended and Restated Final Settlement Agreement between the Town and MCO Properties Inc., EN LLC and Adero Canyon LLC. 10. PRESENTATION of the TOURISM PROGRAM and CONSIDERATION of a TOURISM STRATEGIC PLAN for 2016 - 2019. z:\council packets\2016\r160901\160901a.docx Last Printed: 8/24/2016 6:49 AM Page 4 of 4 11. COUNCIL DISCUSSION/DIRECTION to the Town Manager. Item(s) listed below are related only to the propriety of (i) placing such item(s) on a future agenda for action or (ii) directing staff to conduct further research and report back to the Council: i.) None. 12. SUMMARY OF COUNCIL REQUESTS and REPORT ON RECENT ACTIVITIES by the Mayor, Individual Councilmembers, and the Town Manager. 13. ADJOURNMENT. DATED this 25th day of August, 2016. Bevelyn J. Bender, Town Clerk The Town of Fountain Hills endeavors to make all public meetings accessible to persons with disabilities. Please call 480-816-5100 (voice) or 1-800-367-8939 (TDD) 48 hours prior to the meeting to request a reasonable accommodation to participate in this meeting or to obtain agenda information in large print format. Supporting documentation and staff reports furnished the Council with this agenda are available for review in the Clerk’s office. TOWN OF FOUNTAIN HILLS TOWN COUNCIL AGENDA ACTION FORM Meeting Date:9/1/2016 Meeting Type:Special Session Agenda Type:Regular Submitting Department:Community Services Staff Contact Information:Mark Mayer -mmayer@fh.az.gov Strategic Planning Goal:Not Applicable (NA)Operational Priority:Not Applicable (NA) REQUEST TO COUNCIL (Agenda Language):DISCUSSION WITH POSSIBLE DIRECTION TO STAFF regarding the Fountain Lake WATER QUALITY, Applicant:n/a Applicant Contact Information:n/a Owner:Town of Fountain Hills Owner Contact Information:n/a Property Location:Fountain Park Related Ordinance,Policy or Guiding Principle:N/A Staff Summary (background):A number of months ago the Town was approached by Mr.Ron Huber, the District Manager of the Sanitary Districtwith an offer to take effluent water directly from their treatment plan for irrigation purposes rather than from the lake. The water from the treatment plant would be of a much higher quality and is used by almost all of the local golf courses for turf irrigation purposes. Staff contacted Gaylon Coates,with Coates Irrigation, to see how this might be accomplished and what the potential cost might be. A copy of Mr.Coate's report is attached.The park staff is using approximately twice , the water this year than used inthe past. Unfortunatley,Mr.Coates original estimate ofthe cost was based on the smaller use figure so we will be asking him to provide a revised report. Secondly, the staff contacted Dr.Rick Amalfi,with Aquatic Consulting,Inc.to see what harmful effects would potentiallyoccur to the water that remained inthe lake withalmost no turnover since itwould no longer be used for irrigation purposes.The only water loss inthe lake would then be by evaporation only.In addition, we asked him to determine what means could be used to treat the lake after the conversion and what that cost might be. Dr. Amalfi's report is also attached. Staff also contacted Mr.Patrick Kelly,P.E. with Quantum Integrated Solutions to look at the fountain control system forpossible upgrades with newtechnologyto help better manage the lake and itswater quality.The Sanitary District uses this firm fortheircontrolsat theirtreatment plant.Mr.Kelly also brought in Mr.Kevin Baker, Senior Electical Engineer from Keller Electricto lookat the current condition ofthe pumps controls and if a VFR,variablefrequency drive,would have a potential beneficialapplication to our system. Copies of proposals from both firms and prices are attached. Page 1 of 2 Impact on Irrigation Operations and Fountain Lake Water Quality Aquatic Consulting & Testing, Inc. IRRIGATION PRACTICES PAST Reclaimed wastewater (from Sanitary District) added to Fountain Lake. Lake water delivered to irrigation system for golf courses and Fountain Park turf and ornamental watering. THE PROBLEM Reclaimed water contains high concentrations of nitrogen and phosphorus that stimulates algae growth and development of nuisance organisms (productive lake). Lake water evaporates and concentrates chemicals and biological agents that cause the following problems: Salinity and ion toxicity to plants. Scaling due to high calcium content. Biological fouling (plugging). IRRIGATION ISSUES THE SOLUTION PRESENT Wastewater system upgrade to Advanced Wastewater Treatment (AWT ). Reclaimed wastewater delivered directly to major users (golf courses). Lake water delivered to park irrigation system only for turf and ornamental watering. Reclaimed wastewater (AWT effluent) fills lake to replace evaporative and irrigation losses. LAKE WATER VERSUS DIRECT REUSE FOR IRRIGATION Parameter AWT Effluent Fountain Lake Infiltration No restriction No restriction Calcium (mg/L) 85 201 Tot. dissolved solids 1200 3310 pH 7.7 9.0 Stability Slightly scaling Moderately scaling Sodium 240 610 Chloride 350 1120 Biology Minor (limited fouling) Significant and diverse (high fouling potential) IMPACT OF DIRECT REUSE ON LAKE WATER QUALITY Although the AWT effluent provides higher quality water than in the past, in terms of minerals, solids, and organic matter, it still contains significant amounts of algae and aquatic plant nutrients. Problems associated with a productive lake will continue. Parameter Needed by algae Provided by AWT Phosphorus, mg/L 0.03 3.1 Nitrogen, mg/L 0.30 2.7 IMPACT OF DIRECT REUSE ON LAKE WATER QUALITY Because less water will be removed from the lake for irrigation: Detention time will increase and water stagnation more likely. Nutrients (nitrogen and phosphorus) and minerals may increase as evaporation losses outweigh withdrawal losses. Algae blooms may become more frequent. Accumulation of organic sludge on lake bottom will accelerate. Odor formation may increase as a result of additional biomass. MITIGATION MEASURES Mechanical aeration, circulation, and possibly oxygenation. Use of algaecides, flocculants, and oxidizers. Copper – algaecide Alum – phosphate binder Peroxide – algaecide and odor oxidant Use of lake dyes to slow photosynthesis and algae growth. Maintaining “utility” fish populations for weed and insect management. MECHANICAL AERATION AND CIRCULATION BENEFITS OF MECHANICAL CIRCULATION / AERATION Provides oxygen for decomposition of organic matter that accumulates at the lake bottom. Prevents formation of oxygen-poor cold water zones in the deeper portion of the lake. Volatilizes and oxidizes toxic gases as ammonia and sulfides that are produced and released from the lake sediment. Produces an aerobic water column over the sediment that prevents the conversion and release of phosphates (prevents nutrient cycling). Prevents surface blooms of algae by constantly vertically mixing the water column. Reduces the likelihood of fish kills associated with lake turnover and biological oxygen demand. Increases oxidation of organic molecules, leading to reduction of off-odors. President - Coates Irrigation Consultants, Inc. Gaylon Coates (480) 481-0682 | gaylon@coatesirrigation.com Background •Coates Irrigation Consultants, Inc. founded in 1978 •10,000+ Projects in Arizona and many other states •International Projects •Qatar •South Africa •Mexico •Bali •Peru •Guam •Golf, Commercial, Education, Residential, Municipal, Major Sports Above Ground Steel Storage Tank (typical) Above Ground Steel Storage Tank •Ultra-filtered water •77 feet in diameter x 24 feet tall •Placed within the fence area adjacent to existing pump •New centrifugal-type booster pumping station with filtration required •460-volt, three-phase electrical power required Above Ground Steel Storage Tank Est. Costs •Above-grade steel tank $530,000 •Site grading $40,000 •New centrifugal pump station $175,000 •Concrete slab & enclosure $50,000 •New booster pump $60,000 •Pipe from AWTP to tank $20,000 •Pipe from storage to pump $25,000 •Isolation valves, misc. fittings, etc. $30,000 •TOTAL $930,000 Below Grade Concrete Storage Vault (typical) Below Grade Concrete Storage Vault •Gravity-fed water storage vault •Can be located underneath parking or turf areas •Existing pump station may be able to be re-used •Shafts would need to be extended 8 feet •73 feet square x 20 feet deep •460-volt, three-phase electrical power required Below Grade Concrete Storage Vault Est. Costs •Below-grade concrete vault $1,140,000 •Refurbished existing pump station $50,000 •Concrete slab & enclosure for pump station $50,000 •Pipe from AWTP to new storage vault $20,000 •Pipe from storage to pump to irrigation $25,000 •Isolation valves, misc. fittings, etc. $30,000 •TOTAL $1,315,000 Underground Fiberglass Storage Tanks Underground Fiberglass Storage Tanks •Cost-effective solution to water storage •Sixteen 50,000-gallon tanks side-by-side and interconnected •Existing refurbished pump station could be utilized •70 feet x 270 feet •460-volt, three-phase electrical power required Underground Fiberglass Storage Tanks Est. Costs •Below-grade fiberglass tanks $960,000 •Refurbished existing pump station $50,000 •Concrete slab, enclosure for pump $ 50,000 •Pipe from AWTP to new storage tank $30,000 •Pipe from storage to pump to irrigation $25,000 •Isolation valves, misc. fittings, etc. $30,000 •TOTAL $ 1,145,000 Isolation of the Existing Lake Pump Bay Isolation of the Existing Lake Pump Bay •The pump bay is not large enough to be viable. •We recommend that the existing irrigation pump station be left in its current location. Summary •Above Ground Steel Storage Tank •Below Grade Concrete Storage Vault •Underground Fiberglass Storage Tanks •Isolation of the Existing Lake Pump Bay Introduction •Patrick Kelly, P.E. - Electrical Engineer •Company: Quantum •Location: Tempe •Electrical Engineering Firm •Industrial Automation & Process Control •Industries •Mining •Water/Wastewater •Semiconductor •Energy •Factory Automation •Oil/Gas Existing Fountain Control System Issues •Old equipment •Not Electrical Code Compliant •Limited Capability for Fountain Controls •Similar to Sprinkler Timer •No User Interface •Only Local Control •Not Easy to Adjust Schedule •No Option for Single Pump •Mechanical Weather/Wind Station with Interlock Only •No Documentation Proposed New Control System •Modern Industrial Process Controller •7” Color Touchscreen Interface •Custom Software for Control Flexibility •Adjustable Time •Adjustable Wind •Single Pump Option •Solid State Weather/Wind Station •Full Drawing & Documentation Package •Retrofit in Existing Enclosure •Secure, Remote Capability via Cellular Connection •Detailed Proposal in Packet •Budget of Approximately ~$50k •Optional Services: •Big Screen TV Monitor for Town Hall •Real Time Status of Fountain and Wind Parameters •Energy Savings Calculator •Optionally Could Also Be Displayed on Town Webpage •Controls Integration of Additional Projects (Blowers, Irrigation, Effluent Inflow, etc) Remote Status Display Questions Fountain Lake Water Quality September 1, 2016 Keller Electrical Industries Industry leader in industrial motor repair and service, custom motor control manufacturing and electrical contracting and construction. Established Business serving Arizona, California, Nevada & New Mexico since 1982 EASA Member Repair Facility – AC & DC Motors, generators transformers, Vibration Analysis, Machining & Welding Custom Control Manufacturer and System Integrator, Variable Frequency Drives, High Voltage Switchgear & PLCs UL 508 Certified Plants Electrical Contracting & Technical Services EASA Repair Facility •105,000 square foot UL Certified facility providing comprehensive repair capabilities •Experienced and knowledgeable technicians •AC & DC Motors, generators, transformers, pumps, starters, Dynamic Balancing, Vibration Analysis, Machining and Welding •Stocking Distributor for US Motors, Toshiba, TECO Westinghouse, Tatung, Marathon and Leeson Custom Control Division UL 508A Certified Fabrication Plant System Integration, Motor Controls Centers, Variable Frequency Drives, High Voltage Switchgear, PLCs and Vacuum Contactors Distributors/OEM’s for Siemens, EATON/Cutler Hammer, Fuji, GE Multilin & Toshiba controls (VFDs and PLCs), TECO-Westinghouse The Fountain currently uses two or three 600Hp motors running at full speed. On two motors the fountain height is approximately 300 feet. On holidays and special occasions, all three motors run, pushing the fountain to 560 feet. The system dates back to 1970, and the switchgear that controls the motors is showing its age. Reliability and parts availability may become problematic. In addition, operation of the pumping system is quite expensive. Keller Electrical was provided a spreadsheet indicating that the daily average cost of running was approximately $400, over $148,000 per year. Keller Electrical was contacted to address the possibility of replacing the existing switchgear with Variable Frequency Drive equipment with an eye towards greater efficiency and cost savings. •Variable Frequency Drives are used to control the speed, flow and head pressure of pumping systems. •The Fountain Hills application currently only controls flow and head by controlling the number of pumps running. •Two pumps running at full rated power provide a 300’ fountain. •Three pumps running at full rated power provide a 560’ fountain. •To reduce power consumption, the pumps must be slowed, and the fountain height will be reduced. •To provide the most economical option with the greatest reliability, KEI recommends one 1250Hp VFD and a switchgear lineup that will allow the drive to control two motors at a time. •When all three pumps are desired, a reduced-voltage starter will control the third pump This arrangement allows any one pump to be taken out of service while the other two are operated by the VFD. If all three are available and needed, pumps 1 & 2 will be run from the VFD and pump 3 from the starter. But what about power savings? •The reason VFDs are so popular in pumping applications is due to the fact that by controlling the pump speed, pump power consumption can be greatly reduced •The “Affinity Laws” describe an ideal system where flow is proportional to pump speed, pressure is proportional to pump speed squared, and power is proportional to pump speed cubed. Thus a small reduction in speed results in a large reduction in power consumption. •By running two pumps at 90% speed, the height of the fountain will be reduced to approximately 80%, or 240’. Power, however will be reduced to approximately 73% - instead of $400/day, the power bill would be less than $300/day, for a net savings of more than $40,000 per year. •Further reduction in flow will result in significantly larger power savings. Additional Advantages •Currently, if the wind speed in the area exceeds a threshold, the pumps will be shut down or inhibited from running during that hour of operation. In conjunction with the new control system, the pumps can be slowed down to reduce the dispersion of the fountain due to wind, while keeping the system running at at least some capacity. As the fountain is part of the water quality control system, this should be advantageous. •Using a VFD, the motors can be started gently without drawing high current as with the existing motor controls. In addition to the other advantages of VFD operation, you may be able to negotiate a better power rate with SRP. •SRP may offer incentives for VFD operation to help offset the cost of equipment and installation. Questions? Coates Irrigation Consultants, Inc. 1420 North Greenfield Road | Suite 103 | Gilbert, Arizona 85234 Phone 480-481-0682 | Fax 480-481-0939 October 26, 2015 Revised August 26, 2016 Mr. Mark Mayer TOWN OF FOUNTAIN HILLS COMMUNITY SERVICES DEPARTMENT 16705 East Avenue of the Fountains Fountain Hills, Arizona 85268 Re: FOUNTAIN PARK – Irrigation Feasibility Study Report Dear Mark: This report is a summary of the process regarding the Fountain Park Project located in Fountain Hills, Arizona. The scope of work was to coordinate and study the possibility of using a more direct supply from the Fountain Hills Sanitary District’s pipeline, rather than pumping from the lake. This report has been revised from the original to account for higher daily irrigation demand as reported by Kevin Snipes of the parks department. I. IRRIGATION FEASIBILITY STUDY The Irrigation Feasibility Study was accomplished following research and coordination with the Fountain Hills Sanitary District. We met with Ron Huber and Clark Moskop of the District, and discussed the existing facilities and possibilities for modifying the Fountain Park irrigation water source. We also visited the pump station site. The current irrigation system supply is directly from Fountain Lake. The existing pump station is a vertical turbine type inside the existing pump room, with shafts that hang into the water. The capacity is 1800 gpm at 105 psi discharge pressure. Filtration is included at the pump station. Fountain Park Irrigation Feasibility Study Report 2 of 8 Our revised study of the existing irrigation system resulted in the following, and as shown on the accompanying spreadsheets: For approximately 36.5 acres of landscaping (mostly turf): 408.82 acre-feet per year 1,055 gpm minimum peak night 660,910 gallons per peak night We recommend 800,000 gallons of irrigation storage, since it is impossible to pump water to the bottom of any type of tank. According to our conversations with the Sanitary District, the most feasible situation is to utilize the “Ultra-filtered” water from the Advanced Water Treatment Plant (AWTP) immediately southwest of Fountain Park. This water is much “cleaner” than the water in the lake, and will benefit the turf and landscaping. This water is available on a 24/7 basis, but Ron and Clark were quick to point out that one days’ irrigation storage will be required for the new water source. The AWTP receives both reclaimed effluent, and recovery water from wells, and treats it at the AWTP location. Water is available in a 10” pipeline at about 1250 gpm. There is also a 15” overflow pipeline that gravity feeds into Fountain Lake at about 1150 gpm. Ron reported that approximately 2 psi is available in the pipeline when it enters the pump bay at Fountain Lake. The storage requirement allows the most flexibility, but also offers the challenge of locating the storage facilities. Siting is addressed later in the report. The flexibility benefit is that sufficient water will be in storage for a night’s irrigation cycle, in the event the plant can’t supply enough water on a given day. At the rate of flow from the AWTP (1250 gpm), 800,000 gallons would be transferred into storage in approximately 10.7 hours during the daytime, allowing the irrigation storage to be full when the cycle begins each evening. It appears that the alternative water source is feasible, as long as siting details can be accommodated. II. RECOMMENDATIONS The existing pump station is located on the southwest side of the lake, at the building where the Fountain Pumps are located. The existing irrigation mainline begins at that location, and it is crucial to connect the new water source at that location in order to avoid major pipe cost. On our site visit, we observed the existing pump Fountain Park Irrigation Feasibility Study Report 3 of 8 station. Its condition appears to be adequate; some refurbishment is likely required, especially to the shafts and pump bowls in the water, for it to be utilized for any of the options below. It would be most beneficial if the irrigation storage facility could be located near the existing pump station, but this will take field investigation and coordination. Following are four options: A. Above-ground steel storage tank: Ultra-filtered water from the AWTP would be pumped into a steel tank located on grade. A booster pump will be required to boost the AWTP water (2 psi) to spill over into the top of the tank, due to the height of the tank in relation to the elevation at the treatment plant. Water would enter at the top of the tank using the “airgap” method from a pipeline above water level. In order to store 800,000 gallons of water, the tank size recommended is 77 feet in diameter by 24 feet tall. This type of tank is common across the valley. It may be possible to place this type of tank within the fenced-in area adjacent to the existing pump house in a re-designed and re-graded area immediately to the southwest of the existing pump building. A new, horizontal centrifugal-type irrigation booster pumping station with filtration would be required. It would not be possible to use the existing pump station for this concept. 460-volt, three-phase electrical power must be provided at the pump station. B. Below grade concrete storage vault: Using a storage facility that is below grade affords the possibility of providing gravity-fed water into the storage vault. Elevations would need to be studied when the plans are engineered if this method were chosen. It also allows the potential to locate the storage vault underneath parking or turf areas. One other advantage to using a submerged vault is that the existing vertical turbine pump station may be able to be re-used for the irrigation system. A certain amount of refurbishment would be required since the pump station is 8 years old, but potentially the shafts would penetrate into a concrete storage vault in a similar manner its current condition at the lake. The shafts would need to be extended about 8 feet in order to pump deeper into the vault. Fountain Park Irrigation Feasibility Study Report 4 of 8 The size of a concrete vault is recommended as 73 feet square by 20 feet deep. It appears that the most feasible locations for a vault of this size are within the pump enclosure as described above for the steel tank; the existing turf or parking areas just west of the existing pump building; or the existing turf areas east of the pump building. The vault would be buried below grade, and a concrete slab located where the pump station would be placed. The design would then include re-placing the turf, landscaping, or parking on top of the facility. 460-volt, three-phase electrical power must be provided at the pump station. C. Underground fiberglass storage tanks: Similar to “B,” fiberglass tanks have been used effectively as cost- effective solutions to water storage. A series of sixteen 50,000-gallon tanks could be placed side-by-side and interconnected. The design would include the water supply into one tank at one end, and the pump station in the furthest tank from the source to draw water through and keep it as clean as possible. The existing refurbished vertical turbine pump station could be utilized with the shafts and pumps submerged in the water of the storage tanks. This solution requires an underground space of about 70 feet by 270 feet. The most logical location would be the turf or parking areas to the west of the current pump building, or possibly the turf area east of the pump building. 460-volt, three-phase electrical power must be provided at the pump station. D. Isolation of the existing lake pump bay: Due to the most recent irrigation demand information, the pump bay is not large enough for this concept to be viable. We recommend that the existing irrigation pump station be left in its current location, with pipe and valves connected to the irrigation system in the event it needs to be used for emergency irrigation. Coordination with Town personnel will be required regarding the best location for the alternate water source storage and pumping location. Fountain Park Irrigation Feasibility Study Report 5 of 8 III. COST ESTIMATES Following are estimates for each of the three concepts recommended above (excluding design, permits, or electrical power installation cost): A. Above-ground steel storage tank: This concept is the most feasible. Following are estimated costs: Above-grade steel reinforced tank (800,000-gal.): $ 530,000 Site grading: 40,000 New centrifugal irrig pump station (1800 gpm @ 105 psi): 175,000 Concrete slab, enclosure for pump station: 50,000 New booster pump station to tank (1250 gpm @ 20 psi): 60,000 Pipe from AWTP to new storage tank: 20,000 Pipe from storage to pump, and to irrigation system: 25,000 Isolation valves, misc. fittings, contingency: 30,000 Total: $ 930,000 B. Below grade concrete storage vault: This concept is feasible. Following are estimated costs: Below-grade reinforced concrete vault (800,000-gal.): $ 1,140,000 Refurbished existing pump station (1800 gpm @ 105 psi): 50,000 Concrete slab, enclosure for pump station: 50,000 Pipe from AWTP to new storage vault: 20,000 Pipe from storage to pump, and to irrigation system: 25,000 Isolation valves, misc. fittings, contingency: 30,000 Total: $ 1,315,000 C. Underground fiberglass storage tanks: This concept is feasible. Following are estimated costs: Below-grade fiberglass tanks (16 @ 50,000-gal.): $ 960,000 Refurbished existing pump station (1800 gpm @ 105 psi): 50,000 Concrete slab, enclosure for pump station: 50,000 Fountain Park Irrigation Feasibility Study Report 6 of 8 Pipe from AWTP to new storage tank: 30,000 Pipe from storage to pump, and to irrigation system: 25,000 Isolation valves, misc. fittings, contingency: 30,000 Total: $ 1,145,000 D. Isolation of the existing lake pump bay: This concept is not feasible due to space limitations since the peak daily irrigation demand is higher than originally reported. Thank you for the opportunity to assist you. If you have any questions regarding any part of the Report, feel free to call us. Sincerely, GAYLON L. COATES President COATES IRRIGATION CONSULTANTS INC. Fountain Park Irrigation Feasibility Study Report 7 of 8 Fountain Park Irrigation Feasibility Study Report 8 of 8 Coates Irrigation Consultants, Inc. 1420 North Greenfield Road | Suite 103 | Gilbert, Arizona 85234 Phone 480-481-0682 | Fax 480-481-0939 October 26, 2015 Mr. Mark Mayer TOWN OF FOUNTAIN HILLS COMMUNITY SERVICES DEPARTMENT 16705 East Avenue of the Fountains Fountain Hills, Arizona 85268 Re: FOUNTAIN PARK – Irrigation Feasibility Study Report Dear Mark: This report is a summary of the process regarding the Fountain Park Project located in Fountain Hills, Arizona. The scope of work was to coordinate and study the possibility of using a more direct supply from the Fountain Hills Sanitary District’s pipeline, rather than pumping from the lake. I. IRRIGATION FEASIBILITY STUDY The Irrigation Feasibility Study was accomplished following research and coordination with the Fountain Hills Sanitary District. We met with Ron Huber and Clark Moskop of the District, and discussed the existing facilities and possibilities for modifying the Fountain Park irrigation water source. We also visited the pump station site. The current irrigation system supply is directly from Fountain Lake. The existing pump station is a vertical turbine type inside the existing pump room, with shafts that hang into the water. The capacity is 1800 gpm at 105 psi discharge pressure. Filtration is included at the pump station. Our study of the existing irrigation system resulted in the following, and as shown on the accompanying spreadsheets: Fountain Park Irrigation Feasibility Study Report 2 of 9 For approximately 36.5 acres of landscaping (mostly turf): 196.04 acre-feet per year 1,055 gpm minimum peak night 316,931 gallons per peak night We recommend 400,000 gallons of irrigation storage, since it is impossible to pump water to the bottom of any type of tank. According to our conversations with the Sanitary District, the most feasible situation is to utilize the “Ultra-filtered” water from the Advanced Water Treatment Plant (AWTP) immediately southwest of Fountain Park. This water is much “cleaner” than the water in the lake, and will benefit the turf and landscaping. This water is available on a 24/7 basis, but Ron and Clark were quick to point out that one days’ irrigation storage will be required for the new water source. The AWTP receives both reclaimed effluent, and recovery water from wells, and treats it at the AWTP location. Water is available in a 10” pipeline at about 1250 gpm. There is also a 15” overflow pipeline that gravity feeds into Fountain Lake at about 1150 gpm. The storage requirement allows the most flexibility, but also offers the challenge of locating the storage facilities. Siting is addressed later in the report. The flexibility benefit is that sufficient water will be in storage for a night’s irrigation cycle, in the event the plant can’t supply enough water on a given day. At the rate of flow from the AWTP (1250 gpm), 400,000 gallons would be transferred into storage in approximately 5.3 hours during the daytime, allowing the irrigation storage to be full when the cycle begins each evening. It appears that the alternative water source is feasible, as long as siting details can be accommodated. II. RECOMMENDATIONS The existing pump station is located on the southwest side of the lake, at the building where the Fountain Pumps are located. The existing irrigation mainline begins at that location, and it is crucial to connect the new water source at that location in order to avoid major pipe cost. On our site visit, we observed the existing pump station. Its condition appears to be adequate; some refurbishment is likely required, especially to the shafts and pump bowls in the water, for it to be utilized for any of the options below. Fountain Park Irrigation Feasibility Study Report 3 of 9 It would be most beneficial if the irrigation storage facility could be located near the existing pump station, but this will take field investigation and coordination. Following are four options: A. Above-ground steel storage tank: Ultra-filtered water from the AWTP would be pumped into a steel tank located on grade. Pumping would be minimal, but required due to the height of the tank in relation to the elevation at the treatment plant. Water would enter at the top of the tank using the “airgap” method from a pipeline above water level. In order to store 400,000 gallons of water, the tank size recommended is 70 feet in diameter by 15 feet tall. This type of tank is common across the valley. It may be possible to place this type of tank within the fenced-in area adjacent to the existing pump house, to the north of the pump enclosure along the lake, or in a re-designed area immediately to the west. A new, horizontal centrifugal-type booster pumping station with filtration would be required. It would not be possible to use the existing pump station for this concept. 460-volt, three-phase electrical power must be provided at the pump station. B. Below grade concrete storage tank: Using a storage facility that is below grade affords the possibility of providing gravity-fed water into the storage tank. Elevations would need to be studied when the plans are engineered if this method were chosen. It also allows the potential to locate the storage tank underneath parking or turf areas. One other advantage to using a submerged tank is that the existing vertical turbine pump station may be able to be re-used for the irrigation system. A certain amount of refurbishment would be required since the pump station is 8 years old, but potentially the shafts would penetrate into a concrete storage vault in a similar manner its current condition at the lake. The size of a concrete tank is recommended as 60 feet square by 15 feet deep. It appears that the most feasible locations for a tank of this size are the existing turf or parking areas just west of the existing pump building, or the existing turf areas east of the pump building. The tank would be buried below grade, and a concrete slab located where the pump station would be placed. Fountain Park Irrigation Feasibility Study Report 4 of 9 The design would then include re-pl acing the turf, landscaping, or parking on top of the facility. 460-volt, three-phase electrical power must be provided at the pump station. C. Underground fiberglass storage tanks: Similar to “B,” fiberglass tanks have been used effectively as cost- effective solutions to water storage. A series of eight 50,000-gallon tanks could be placed side-by-side and interconnected. The design would include the water supply into one tank at one end, and the pump station in the furthest tank from the source to draw water through and keep it as clean as possible. The existing vertical turbine pump station could be utilized with the shafts and pumps submerged in the water of the storage tanks. This solution requires an underground space of about 70 feet by 135 feet. The most logical location would be the turf or parking areas to the west of the current pump building, or possibly the turf area east of the pump building. 460-volt, three-phase electrical power must be provided at the pump station. D. Isolation of the existing lake pump bay: During our site visit another possibility arose. If the existing pump bay west of the pump building could be isolated from the lake itself by a dike or dam, the bay could be utilized as the storage for the ultra-filtered water and pump supply. There are several benefits of this concept:  The existing irrigation pump station could be utilized in its current location  Electrical power to the pump station would not change  The current irrigation piping would remain unchanged  A separate storage facility would not need to be built  Supply pipes from the AWTP are existing to the pump bay  It appears that the pump bay contains almost 400,000 gallons of water with its current dimensions (80’ x 60’ x 11’ deep = 395,000 gallons) This concept has merit for all of the above reasons, but one drawback. The Fountain Pumps also operate out of the body of Fountain Park Irrigation Feasibility Study Report 5 of 9 water in the pump bay. These pumps must be scheduled to operate at a separate time from the irrigation pump station. The good news is that irrigation occurs at night, and the fountain generally runs during the daytime; so this is viable. In order for this concept to be constructed, the lake would need to be drawn down to a level to isolate the inlet to the pump bay. Please refer to the accompanying aerial view. The white line is the approximate recommended dam location. This area would need to be dry enough to add earth, install a liner, and concrete slurry the dam. The dam would need to be higher than the high water level of the lake, with an overflow from the pump bay into the lake if the bay were to over-fill. All of this would need to be engineered, but the concept appears to be feasible. Coordination with Town personnel will be required regarding the best location for the alternate water source storage and pumping location. III. COST ESTIMATES Following are estimates for each of the three concepts recommended above: A. Above-ground steel storage tank: This concept is not recommended, but we studied it as a possibility. Following are estimated costs: Above-grade steel reinforced tank (400,000-gal.): $ 350,000 New centrifugal pump station (1800 gpm @ 105 psi): 175,000 Concrete slab, enclosure for pump station: 50,000 Booster pump to supply water into tank: 40,000 Pipe from AWTP to new storage tank: 20,000 Pipe from storage to pump, and to irrigation system: 10,000 Isolation valves, misc. fittings, contingency: 10,000 Total: $ 655,000 B. Below grade concrete storage tank: This concept is feasible. Following are estimated costs: Fountain Park Irrigation Feasibility Study Report 6 of 9 Below-grade reinforced concrete tank (400,000-gal.): $ 500,000 Refurbished existing pump station (1800 gpm @ 105 psi): 50,000 Concrete slab, enclosure for pump station: 50,000 Pipe from AWTP to new storage tank: 20,000 Pipe from storage to pump, and to irrigation system: 10,000 Isolation valves, misc. fittings, contingency: 10,000 Total: $ 640,000 C. Underground fiberglass storage tanks: This concept is feasible. Following are estimated costs: Below-grade fiberglass tanks (8 @ 500,000-gal.): $ 450,000 Refurbished existing pump station (1800 gpm @ 105 psi): 50,000 Concrete slab, enclosure for pump station: 50,000 Pipe from AWTP to new storage tank: 20,000 Pipe from storage to pump, and to irrigation system: 10,000 Isolation valves, misc. fittings, contingency: 10,000 Total: $ 590,000 D. Isolation of the existing lake pump bay: This concept is feasible. Following are estimated costs: Earth/concrete dam at pump bay (25’ long/12’ high): $ 250,000 Refurbished existing pump station (1800 gpm @ 105 psi): 50,000 Contingency: 5,000 Total: $ 305,000 Thank you for the opportunity to assist you. If you have any questions regarding any part of the Report, feel free to call us. Sincerely, GAYLON L. COATES President COATES IRRIGATION CONSULTANTS INC. Fountain Park Irrigation Feasibility Study Report 7 of 9 Fountain Park Irrigation Feasibility Study Report 8 of 9 Fountain Park Irrigation Feasibility Study Report 9 of 9 Quantum Integrated Solutions, Inc 2141 E Broadway Rd, Suite 217 www.QuantumEngr.com Tempe, AZ 85282 1 AZ ROC #220363 August 23, 2016 Mr. Mark Mayer Fountain Hills 16705 E. Ave. of the Fountains Fountain Hills, AZ 85268 RE: Fountain Control System Upgrades & Weather Station Quantum Quote #16-01065 Thank you for allowing Quantum Integrated Solutions, Inc. the opportunity to provide this proposal. PROJECT OVERVIEW: Our proposal for this project is to provide automated control system upgrades for the above reference project. SCOPE OF WORK: Our proposal is based on the design information and requirements provided. Specific inclusions, exclusions and Scope of Work details are reflected in the enclosed Basis of Estimate – Attachment A. TERMS AND CONDITIONS: This proposal is subject to Quantum Integrated Solutions’ enclosed Terms and Conditions – Attachment B. PERIOD OF PROPOSAL: The terms and price of this proposal are valid for a period of ninety (90) days. Quantum Integrated Solutions, Inc 2141 E Broadway Rd, Suite 217 www.QuantumEngr.com Tempe, AZ 85282 2 COMPENSATION: Please confirm acceptance of this scope and proposal by returning a signed copy of Attachment A at the time of contract award. If you have any question regarding this proposal, please feel free to call me at 480-284-1187. Respectfully, Patrick Kelly, P.E. Sales Engineer Quantum Integrated Solutions/Engineering, Inc. Quantum Integrated Solutions, Inc 2141 E Broadway Rd, Suite 217 www.QuantumEngr.com Tempe, AZ 85282 A-1 AZ ROC #220363 ATTACHMENT A BASIS OF ESTIMATE RECEIVED DOCUMENTS:  Onsite meeting WRITTEN SCOPE OF WORK:  Design new automated control system for Fountain Control with Wind Interlock  Provide hardware per list below  PLC/OIT Programming  Secure web based portal for remote interface via cellular connection  60” Flat screen TV & computer to be mounted in Town Hall for real time telemetry display  Engineering meetings  Panel shop drawings  Up to 3 days of onsite startup services including training HARDWARE PROVIDED: Control Panel: Qty (1) Subanel (to be mounted in existing enclosure) including: New subpanel, Allen Bradley PLC, 7” color touchscreen, ethernet switch, power supply, TVSS, terminal blocks, pilot lights, RS422 to RS232 converter, solid state weather station, circuit breakers, control relays, cellular telemetry device, etc. PROJECT CLARIFICATIONS:  Client to demo and mount/wire new weather station on existing pole  Existing enclosure to be reused with new subpanel  Client to provide assistance with demo/wiring/interface to existing pump controls  Schedule to be mutually agreeable  Additional engineering time to be billed at $159/hour/person plus mileage  Client to provide cellular service package (~$30/month) after first year PROJECT EXCLUSIONS:  Software development licenses not included Authorized Signature Date   Keller Electrical Industries, Inc. | www.kellerelectrical.com | 1881 E. University | Phoenix, AZ 85034 | D: 602-437-3015 | F: 602-437-8163   August 23, 2016 Mark Mayer Community Services Department Town of Fountain Hills 16705 E. Avenue of the Fountains Fountain Hills, AZ 85268 mmayer@fh.az.gov RE: Fountain Park Lake Controls (Budgetary Estimate) KEI Proposal: 196962.00 Mr. Mayer, Project Overview Keller Electrical Industries, Inc. (KEI) is pleased to provide this proposal for your variable frequency drive and soft start application. This proposal is based on the information obtained during two recent site visits to the existing pumping station. The equipment being proposed is Toshiba’s T300MVi Variable Frequency Drive (VFD) and JKSS4 Solid State Starter (SSS) installed in a portable E-Building manufactured by Atkinson Industries. At the time of this proposal, Toshiba has provided over 150 medium-voltage VFD units throughout Arizona along with numerous soft start installations. Atkinson has provided E-Houses for Keller for several installations, including units installed for the City of Scottsdale and Town of Gilbert. Keller Electrical provided and commissioned nineteen T300MVi drives in 2015 alone. Project Approach This offering is for (1) 1,250Hp T300MVi, which will operate (2) of the existing 600Hp pump motors and (1) JKSS4, which will operate (1) 600Hp pump motor. This approach was selected to provide a fountain height similar to the existing operation, while allowing additional height based on wind speed. Furthermore, operating (2) pumps on (1) VFD, which will allow running the pumps at slower speeds, will assist in generating a ROI that would never be achieved running the pumps at full speed as is the current method of operation. This proposed equipment is offered to be installed in the aforementioned portable E-building, which is intended to be installed on the NW exterior side of the pump house. The e-building dimensions are 10’W x 11’T x 30’L and will encompass the majority of the available space in this area. As part of this proposed installation, the existing de-commissioned pumping equipment will be removed and relocated as directed by Fountain Hills. KEI intends to partner with Omega Morgan, who specialize in industrial rigging, along with Maxim Crane for the removal of the existing equipment and subsequent installation of new. Included, as part of this budgetary proposal, is Toshiba literature for the T300MVi adjustable speed drive and JKSS4 solid state starter as well as a lift plan for the proposed E-building installation. Additional information can be provided upon request. Page 2 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 Toshiba 1,250hp T300MVi Adjustable Speed Drive description: T300MVi® Drive standard features: The proposed drive system includes the following features. • Input voltage: see equipment description for input voltage • Input voltage tolerance: ± 10% • Input frequency: 60 Hz or 50 Hz • Input frequency tolerance: ± 5% • Output voltage: see equipment description • Auxiliary power for cooling fans: 480 V, three-phase, 60 Hz (derived internally) • Control power: 120 V, single-phase, 60 Hz (derived internally) • Installation: in non-hazardous, unclassified area • Cooling: forced air-cooled • Input distribution class surge arrester • Input-fused disconnect switch with vacuum contactor; integral part of ASD assembly • Dry-type input isolation transformer with copper windings & electrostatic shield. Tertiary winding is included to provide auxiliary power to drive’s cooling fans. Transformer is an integral part of ASD assembly • Modular power cell construction for easier service & access • Multi-level PWM output waveform • Analog inputs: two (2) selectable voltage or current input signals • Analog outputs: eight (8) selectable voltage & current output signals with programmable functions • Digital inputs: eight (8) digital inputs with programmable functions • Digital outputs: six (6) digital outputs with programmable functions • Control: V/Hz, sensor-less vector control, closed-loop vector control • Standard V/Hz control programming for smooth operation of the motor & optimal performance • Speed regulation: ± 0.5% without encoder feedback; ± 0.01% with encoder feedback • Variable torque applications with 115% overload capability for one (1) minute (some ratings are limited to 110% overload capability) • Constant torque applications with 150% overload capability • Acceleration/deceleration: 0.1 to 6000 seconds • Graphical backlit LCD display: ability to display multiple parameters on one screen. Software is flash-upgradeable. Includes multi-function rotary encoder & Ethernet PC interface • LED indications: status LED to indicate ready (green), running (red), alarm (slow-blinking), fault (fast-blinking); LED indicating remote/local mode • Keys: local/remote, monitor/program, run, enter, escape, stop/reset, up, down • Push buttons: emergency stop, reset, interlock • Selector switch “OPEN/CLOSE”, pilot lights for input contactor closed & input contactor open • Electrical performance: NEC, ANSI • Components & others: NEC, NEMA, UL, cUL • IEEE 519 compliant at drive input terminals • Standard factory testing • Input: 2400V / 3Φ / 60 Hz • Output: 0-2400V / 3Φ/ 0-60Hz • Drive output current: 269A, sized to operate two 600HP induction motors at one time each with a rated current of 132 FLA, and operating at 130 amps. • 115% Overload current for one minute every twenty minutes • NEMA 1 Enclosure, Frame D2 Page 3 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 Toshiba Motor Control Center and 600hp JKSSS4 Solid State Starter description: Solid State Starter The digitally controlled keypad operator and OLED display makes the starter easy to program. Closed loop microprocessor-based control optimizes the ramping characteristics to insure smooth, stepless acceleration. Premium operating, monitoring and protective features provide reliable, trouble-free operation even in the most demanding applications. All adjustments are made on the keypad, which allows an operator to make adjustments without being exposed to line voltages. The low voltage components are front panel accessible for simple and safe routing inspection and maintenance. The power section consists of interchangeable, independent phase assemblies using selected SCRs balanced for smooth motor starting and stopping. The medium voltage sections are isolated from the low voltage compartment for safety. Standard Features • Soft Start • Motor Overload Protection (Solid State) • 500% - 60 seconds, 600% - 30 seconds • Vacuum Bypass Contactor (Toshiba model HCV-5HA) Control and Display • Digital Microprocessor • LED Status and Alarm Display with 12 LEDs • POWER – Indicates control power is present • RUN – Indicates unit/motor is running • ALARM – Lights in conjunction with AUX 2 to indicate event or warn of possible critical condition • TRIP – Lights in conjunction with AUX 1 to indicate a critical condition has occurred. • AUX 1-8 – Auxiliary unit relays • Keypad operator interface: 2 line x 20 character OLED display • Non-volatile memory • Opto-isolated Inputs • Est. heat rejection at full load: 33.5kW • Drive Dimensions: 103.7’’H x 122.0’’W x 43.4’’D • Drive Weight: 11,300 lbs. • Rated temperature: 0°C to 40°C • Rated altitude <1000 m • Optional Items: (options included in as part of this proposal • Ethernet TCP/IP communication card 4-20mA isolation transducers for: 3) x analog output (1) x analog input Input configuration: • 24-pulse Indoor ASD: M3A • NEMA 1 enclosure suitable for indoor installation. Enclosure with gaskets & inlet air filters • Cabinet paint color: ANSI 61 grey • Ambient conditions: 0° to 40°C temperature, 5 to 95% humidity (non-condensing), altitude up to 1000 meters Page 4 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 • Auxiliary contacts – Form C, 5A @ 240Vac max. Adjustments • Motor Full Load Ampere (FLA) • Dual Adjustments – Two independent settings for • Initial Voltage: 0 – 100% of nominal voltage • Current limit: 200 – 500% of motor FLA • Accel Time: 1 – 120 seconds • Decel Time: 1 – 60 seconds • Three custom acceleration curves • Jog: 5 – 75% Voltage • Kick Start: 10 – 100% Voltage, 0.1 – 2 seconds • Coast Down (Back Spin) Lockout Timer: 1 – 10 successful starts per hour • Starts-per-hour Lockout Timer: 1 – 60 minutes between start attempts • Undercurrent Trip: 10 – 90% or disable (with adjustable trip delay 1 – 60 sec.) • Overload Reset – Selectable Manual or Automatic • Two 4-20mA Analog Outputs: Selectable from OFF, RPM, Hottest Non-Stator RTD, Hottest Stator RTD, RMS Current, % of Motor Load, and kW. Motor and Starter Protective Features • Electronic Overload: Retentive Memory & Dynamic Reset Memory • Phase Imbalance/Single Phase • Short Circuit • Phase Reversal/Phase Sequence • RTD Temperature • Overcurrent • Undercurrent/Loss of Load • Starts-per-hour • Starter Overtemperature • Shorted SCR • Undervoltage • Overvoltage Maintenance Data • Fault Indications: Shorted SCR, Phase Loss, Shunt Trip, Phase Imbalance, Phase Rotation, Overload, Overtemp, Overcurrent, Short Circuit, Load Loss, Stator Phase Trip, RTD Trip, and Any Trip • Coast Down Time • Starts-per-hour • Time Between Starts • Any Lockout • Event History – Up to 60 events. Data includes cause, date, time, phase and ground current. Metering • Percent of FLA • Phase Currents (A, B & C) • Average Current • Line Voltage (Vab, Vbc & Vca) • Remaining Thermal Register Page 5 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 • Thermal Capacity to Start • Average Start Time • Average Start Current • Measured Capacity to Start • Time Since Last Start • Line Frequency • Phase Order • Motor RPM • kW, kVA, kVAR, PF, MWHr • kW Demand, kVA Demand, kVAR Demand, Amps Demand - (All Date & Time Stamped) Bill-of-Material (Left to Right Facing MCC Front) 1 - 15” W VFD output section (customer to cable from VFD output into this section, cables not included) 1 - 30” W VFD motor output section (Motor 01 & 02) with: 1 - VFD output bus compartment (middle rear) with: 3 - Output bus, tin-plated, non-insulated copper, 1200A 1 - Ground bus, bare copper, 600A 2 - Medium voltage compartments (top & bottom), each with: 1 - Isolation switch on the line side with visible disconnect, grounded in the open position 1 - Fix-mounted vacuum contactor, 400A, Toshiba Model HCV-5HA, 7000A short circuit interrupting capacity, 60kV BIL 1 - Three phase current transformer 1 - Separate, isolated, low voltage compartment (middle) with: 2 - Solid state electronic motor protection relays, Multilin 369 w/RTD Option (non-metering) 2 - Open pilot lights (green) 2 - Closed pilot lights (red) 1 - 30” W VFD motor output section (Motor 03) with: 1 - Main VFD output bus compartment (middle rear) with: 3 - Output bus, tin-plated, non-insulated copper, 1200A 1 - Ground bus, bare copper, 600A 1 - Medium voltage compartment (top) with: 1 - Isolation switch on the line side with visible disconnect, grounded in the open position 1 - Fix-mounted vacuum contactor, 400A, Toshiba Model HCV-5HA, rated 360A ventilated, 7000A short circuit interrupting capacity, 60kV BIL 1 - Door trip button (interlocked with SSS input isolation contactor) 1 - Medium voltage compartment (bottom) empty 1 - Separate, isolated, low voltage compartment (middle) with: 1 - Solid state electronic motor protection relay, Multilin 369 w/RTD Option (non-metering) 1 - Open pilot light (green) 1 - Closed pilot light (red) 1 - 15” W Motor No. 03 load connection section with: 1 - Three phase current transformer 3 - Motor cable termination pads 1 - 30” W SSS output section (for Motor 03 only) with: 1 - SSS output bus compartment (middle rear) with: 3 - Output bus, tin-plated, non-insulated copper, 1200A 1 - Ground bus, bare copper, 600A 1 - Medium voltage compartment (bottom) with: 1 - Isolation switch on the line side with visible disconnect, grounded in the open position 1 - Key interlock switch, keyed to SSS output isolation switch Page 6 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 1 - Key interlock switch, keyed to SSS input isolation switch 1 - Fix-mounted vacuum contactor, 400A, Toshiba Model HCV-5HA, rated 360A ventilated , 7000A short circuit interrupting capacity, 60kV BIL 1 - Door trip button (interlocked with VFD M03 contactor) 1 - Medium voltage compartment (top) empty 1 - Separate, isolated, low voltage compartment (middle) with: 1 - Solid state electronic motor protection relay, Multilin 369 w/RTD Option (non-metering) 1 - Open pilot light (green) 1 - Closed pilot light (red) 1 - 30” W Solid State Starter with: 1 - Main bus compartment-(middle rear) with: 3 - Main bus, tin-plated, non-insulated copper, 1200A 1 - Ground bus, bare copper, 600A 1 - Medium voltage compartment (bottom) with: 1 - Isolation switch on the line side with visible disconnect, grounded in the open position 1 - Key interlock switch, keyed to M03 output isolation switch 1 - Key interlock switch, keyed to SSS output isolation switch 1 - Fixed mounted, input isolation, vacuum contactor, 400A (rated 360A ventilated), Toshiba Model HCV-5HA, 7000A short circuit interrupting capacity, 60kV BIL, NEMA E2 ratings: 2300/200MVA (50kAIC) 3 - Current limiting fuses, R rated for motor starting 2 - Control power transformers (500VA each), with primary and secondary fuses, 120Vac control power 1 - Medium voltage compartment (top), with: 1 - Solid state starter SCR stack with internal CT for automatic bypass 1 - Medium voltage compartment (middle) with: 1 - Fix mounted, bypass, vacuum contactor, 400A, Toshiba Model HCV-5HA 1 - Separate, isolated, low voltage compartment (middle) with: 1 - Solid state starter control module 1 - Keypad/display panel (door mounted) 1 - Run (red) pilot light (door mounted) 1 - Off (green) pilot light (door mounted) 1 - 15” W Main incoming/VFD input connection section (customer to cable from section to VFD input, cables not included) with: 1 - Control power transformer (2000VA, 2300:120Vac), with primary fuses, for M01, M02, M03 & SSS output unit control power Miscellaneous Features Built-in Test circuit Mechanical and Electrical interlocks NEMA type 1 Ventilated enclosure Dimensions (ea.): 90”H x 165”W x 36”D Weight (ea.): Approx. 7600 lbs. Color: ASA 61 gray Page 7 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 OUTLINE DRAWING – MV MCC & SSS Atkinson Industries Shelter Description: Base Specifications: Base Style: Deck Base Base Size: 10' Wide Exterior x 30' Long Exterior Major Frame Member Size: C15 x 33.9 Channel Minor Frame Member Size: C10 x 20 Channel Lifting Frame Member Size: C15 x 33.9 Channel Frame Member Material: Carbon Steel Weight Load: 250 Lbs/Foot Deck Plating: 1/4" Smooth Plate Carbon Steel Welding Method: Stitch Welded to Frame, Seam Welded at Plate to Plate Seams, Skip-Stitch Welded to all Major, Minor, and Sub Frame Members Base Finish: 2 mil Primer Undercoat, White Trim Deck Finish: 2 mil Primer Undercoat & Grey Epoxy Non-Skid Insulation: 10.25" Fiberglass Batt with (R-30 Rating) with 18 GA Galvanized Belly Pan and Mastic Coating Lifting Provisions: Four (4) Bolt-On Removable Lifting Lugs Page 8 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 Wall & Roof Specifications: Shelter Style: Modular Roof Style: Shed Wall Size: 10' Interior Ceiling Height x 10' Wide Exterior x 30' Long Exterior Wall Material: 16 Gauge G90 Galvanized Interlocking Panels Roof Material: 12 Gauge G90 Galvanized Interlocking Panels "No Welded Seams" Ceiling Material: 16 Gauge G90 Galvanized Interlocking Panels Interior Wall Liner Style: 16 Gauge G90 Galvanized Flat Panel Wall Insulation: 3" Fiberglass Batt (R-13 Rating) Roof Insulation: 6" Fiberglass Batt (R-19 Rating) Interior Finish: 2 mil Primer Coat & White Polyurethane Final Coat Exterior Finish: Seam Caulk Sealant with 2 mil Primer Coat & White Polyurethane Final Coat Roof Trim Finish: 2 mil Primer Coat & White Polyurethane Final Coat Double Door Specifications: Door Style: Double Hung, Left Hand Hinge, Outward Opening Door Size: 6'W x 8'H x 1 3/4" (Qty. 1) with (6' x 2') Removable Transom Door Material: 14 Gauge G90 Galvanized Flat Panel Door Jam: Integrated 14 Gauge G90 Galvanized Steel Interlocking Jams Door Trim: Adjustable Neoprene Gasket on Aluminum Frame Threshold: Stainless Steel Step Plate (Qty. 1) Door Closure & Stop: 12" Aluminum Body Pneumatic Actuator with Hold Open Device (Qty. 1) Panic Bar: Stainless Steel Hardware with Thumb-Style Lock & Two (2) Keys (Qty. 1) Chain and Foot Latch: Stainless Steel (Qty. 1) Door Insulation: 1 1/2" Thermax Foam Board, (R-10.1) Rating Door Finish: 2 mil Primer Coat & White Polyurethane Coat Door Specifications: Door Style: Single Hung, Left Hand Hinge, Outward Opening Door Size: 4'W x 8'H x 1 3/4" (Qty. 1) Door Material: 14 Gauge G90 Galvanized Flat Panel Door Jam: Integrated 14 Gauge G90 Galvanized Steel Interlocking Jams Door Trim: Adjustable Neoprene Gasket on Aluminum Frame Threshold: Stainless Steel Step Plate (Qty. 1) Door Closure & Stop: 12" Aluminum Body Pneumatic Actuator with Hold Open Device (Qty. 1) Panic Bar: Stainless Steel Hardware with Thumb-Style Lock & Two (2) Keys (Qty. 1) Door Insulation: 1 1/2" Thermax Foam Board, (R-10.1) Rating Door Finish: 2 mil Primer Coat & White Polyurethane Coat Page 9 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 Shelter Accessories: (4) 4-Hole S/S Ground Pads (1 Set) Structural Cad Drawings with (KS) PE Stamp Itemized Electrical Equipment: ITEM QTY MFG MFG PART #DESCRIPTION 1 1 Cutler-Hammer PRL1A Panelboard, 120/208VAC, 3 Phase, 4 Wire, 100A Main breaker and (12) 20A 1P bolt-n breakers, NEMA 1 Surface mount 2 1 Cutler-Hammer PRL3A Panelboard, 480VAC, 3 Phase, 3 Wire, 300A Main Breaker, (10) 30A 3P & (1) 600A 3P bolt-on breakers, NEMA 1 surface mount 3 1 Cutler-Hammer V48M28T30CUEE/ WS38 30 KVA Three Phase Transformer, 480V Primary, 120/208Y Secondary, Coppper winding, with weather shield 4 6 Lithonia AFP 2 54T5HO MVOLT GEB10PS Industrial Fluorescent Fixture, 120VAC with (2) F54T5HO lamps, surface mount 5 12 GE OR Equal F54W/T5/841/WM/ ECO Fluorescent Lamps 6 2 Pass & Seymour PS20AC3-I Industrial Grade 3 WAY Wall Switch, 20 AMPS, 120/277V, Ivory 7 2 Lumark HPWM-70P Exterior Wall Pack Fixture, 120VAC, 70W HPS with photocell 8 10 Pass & Seymour CR20I Interior duplex receptacle, commercial grade, 120 VAC, 20 AMPS, NEMA 5-20R, ivory 9 2 Lithonia LQM S W 3 R ELN 120/277 Exit sigh LED, 120 VAC, white thermoplastic housing, red letters 10 2 Lithonia ELM2 Emergency light, 10.8 WATTS @ 90 minutes 11 2 Kidde 46620620 Fire extinguisher, dry chemical, 20LB, Class ABC, UL Rating 6A:80B:C, with wall mount bracket 12 2 Bard W70A2- C00XXXXXJ 6 Ton wall mount HVAC, cool only, R410A refrigerant, 460/60/3 13 2 Bard 30X10-VH Supply grill Page 10 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 14 2 Bard 30X16-RCBF Return grill 15 2 Bard NA Return to air filter for 3 -1/2 to 5 Ton HVAC unit, 30 day disposable 16 2 Bard EHWA05A-C09 WA423-701C 9KW heat package 17 2 Cutler-Hammer DH361URK Heavy duty safety switch, 240/480 VAC, 30A, 3 pole, non-fusible, NEMA 3R 18 1 Bard TEC40 Lead/lag controller (4) HVAC units 1 Exclusions and Clarifications a. Only work, equipment, and materials explicitly stated in this document are part of this proposal. KEI accepts the responsibility for the coordination and furnishing of small and incidental equipment and services normally associated with this type of work and for coordination with other disciplines. Any additional significant equipment, materials, or services will be furnished only upon execution of a change order. b. All other equipment and services not specifically mentioned in this scope of work nor defined above shall be the responsibility of others. 2 Schedule a. Approval Drawings: 2 – 4 weeks ARO b. Shipment: 18 – 20 weeks after drawing approval c. Installation: 3 – 5 days d. Start-up and Commissioning: 2 – 4 days 3 Taxes and Freight a. MRRA (Maintenance, Repair, Replacement, Alteration) Contracts: We have identified this scope of work to be performed as maintenance, repair, replacement or alteration activities, in accordance with Arizona Revised Statutes (A.R.S.) Section 42-5075. As a result, transaction privilege taxes are the responsibilities of KEI. b. Unless noted differently, this proposal includes freight cost for delivery of KEI manufactured or purchased products to the project site. 4 Payment Terms and Conditions a. KEI will submit monthly progress payment invoicing in an AIA format b. 25% of project fee after receipt of purchase order c. 30% of project fee after release of equipment for manufacturing d. 35% of project fee after shipment of equipment e. 10% of project fee after installation startup and commissioning 5 Equipment Fee Total net price as defined: $749,450 Page 11 of 11    Keller Electrical Industries, Inc. | www.kellerelectrical.com | P.O. Box 60485 | Phoenix, AZ 85082 | D: 602-437-3015 | F: 602-437-8163 KEI appreciates the opportunity to furnish this proposal. We have made every effort to assure that the proposed equipment and services will satisfy your requirements and meet or exceed your expectations. Should you have any questions, comments, concerns or require further clarification, please feel free to contact me at your convenience. Rob Rayl Sr. Project Manager Keller Electrical Industries, Inc. 1881 E. University Dr. Phoenix, AZ 85034 Cell: 602-501-8516 (AT&T) rrayl@kellerelectrical.com  Small Footprint  Reduced Component Count  IEEE-519 1992 Compliant with 24-Pulse Harmonic Cancellation  Additive PWM Output Voltage with No Neutral Shift  May be Used with Standard Motors  Ten-Year Mean Time Between Failures MEDIUM VOLTAGE DRIVES T300MVi T300MVi Specifications Standard Specifications Item Voltage Class 4160 V Drive Rating (A): 62 74 87 99 112 124 155 186 217 248 279 310 372 434 496 558 620 4160 Drive Output (KVA): 447 536 625 715 804 893 1116 1340 1563 1786 2010 2233 2680 3126 3573 4019 4466 Nominal HP 4160 V** 500 600 700 800 900 1000 1250 1500 1750 2000* 2250 2500 3000 3500 4000 4500 5000 Dimensions H x W x D (in) 104 x 74 x 44 104 x 122 x 44 104 x 164 x 50 104 x 174 x 50 104 x 222 x 50 Voltage Class 2400 V Drive Rating (A): 64 75 86 97 107 129 150 172 193 215 269 322 376 430 504 537 2400 V Drive Output (KVA): 268 313357402447536625715804893 1116 1340 1563 1786 2010 2233 Nominal HP 2400 V**300 350 400 450 500 600 700 800 900 1000 1250 1500 1750 2000 2250 2500 Dimensions H x W x D (in.) 104 x 74 x 44 104 x 122 x 44 104 x 174 x 50 104 x 222 x 50 Power Requirements Output Frequency (Hz) 0 to 120 Hz Main Circuit Three-Phase 4160 V Input Isolation Transformer 24-Pulse Design with Input-Fused Disconnect and Vacuum Contactor, IGBT Output Control Circuit Integral to Main Transformer; Includes 120 & 460 V Tolerance Voltage: ± 10%; Frequency ± 5% Control Specifications Input Control Method Multi-Level Pulse Width Modulated (PWM) Output Control Frequency Precision Analong Input: ± 0.5% of Maximum Output Frequency; Digital Input: 0.01% V/F Control V/Hz, Sensorless Vector Control, Variable Torque, Closed-Loop Vector Control, Constant Torque (Option) Acceleration/Deceleration 0.1 to 6000 Seconds Main Control Functions Soft Stall (Automatic Load Reduction Control During Overload) Restart into Rotating Motor Main Protective Functions Current Limit, Overcurrent, Overcharge, Overload, Undervoltage, Overvoltage, Ground Fault, CPU Error, Abnormal Cooling Fan Data Transmission Ethernet, Optional Profibus, Modbus RTU, Modbus, TCP/IP, TOSLINE-S20, and DeviceNet Available Overload Ratio 115% FLA for 60 Seconds (2000 HP, 4160 V, 110%)* Interface Liquid Crystal Display/ Electronic Operator Interface (LCD EOI ) 4 x 20 Graphical Backlit LCD Display; Ability to Display Multiple Parameters on One Screen; Flash-Upgradeable Software Includes Multi-Function Ro tary Encoder & Ethernet PC Interface LED Indications Run (Red)/Stop (Green), Remote/Local, Indication of Inverter Status Keys Local/Remote, Monitor/Program, Run, Enter, ESC, Stop/Reset, Up, Down Push Button Illuminated Interlock and Fault Reset Push Buttons Analog Outputs Eight Selectable Voltage or Current Output Signals with Programmable Functions Analog Inputs Two Selectable Voltage or Current Input Signals Digital Inputs Eight Digital Inputs with Programmable Functions Digital Outputs Six Available Digital Outputs with Programmable Functions (One Internal to Drive) Construction Enclosure NEMA 1, IP20, IEC-529, Gasketed and Filtered Panel Construction Free-Standing, Front-Maintenance Type, Top or Bottom Access for Motor and Power Cables Cooling Forced-Air Cooled with Optional Redundant Fans Color ANSI-61 Gray Ambient Conditions Ambient Temperature 0˚ to 40˚C; 32˚ to 104˚F Humidity Maximum 95% (Non-Condensing) Altitude 1000 Meters Above Sea Level or Less Installation Indoor, No Direct Sunlight, Protect from Corrosive Gases, Explosive Gases Typical Applications Fan, Blower, Pump, Compressor, Extruder, Options for Submersible Pumping Applications Standards Electrical Performance: NEC, ANSI Components and Others NEC, NEMA, UL **Typical HP Rating of 4-Pole Motor; Contact Factory for Applications on Constant Torque Loads Built in Harmonic Reduction, Without Filtering or Concern for Long Lead Lengths Toshiba’s T300MVi contains specially designed transformer and rectifier schemes that provide phase-shift cancellation capabilities, eliminating issues concerning harmonic injections into bus-fed equipment. Instead, the T300MVi medium voltage drive simply looks like a linear load on the incoming AC line. The drive also exceeds IEEE-519 requirements without the addition of any harmonic filters. Other Benefits:• Topology Provides Isolation from Ground Faults and Line Surges• Design Obtains Higher Displacement Power Factor (0.96) than Running Motor Across the Line• Motor Torque Ripple Negligible Due to Extremely Small Harmonic Current Contents, Reducing Need for Damping Devices, e.g., Couplings, Flywheels• Reduces Possibility of Drive-Induced Torsional Vibration in Driven Equipment Diagram represents standard product offering: T300MVi medium voltage drive 1000 to 2000 HP, 4160 V Input. This product was designed to have one of the smallest footprints offered by any manufacturer. Stable Speed Control Without a Speed-Sensing Device • Provides V/Hz or Vector Control Performance Without a Motor-Mounted Digital or Analog Sensor• Controls Industrial Processes Utilizing an Internal, High Speed Algorithm• Capable of Closed-Loop Vector Control for Super High Performance Applications Continuous Operation During Momentary Power Failures • Operates with 30% Undervoltage Condition (Trip Time Based on Drive Overload)• Five-Cycle Ride-Through During Complete Outages• Contains Automatic Ride-Through Control• Allows Restarting into Rotating Load upon Restoration of AC Line Power Following Total Power Loss TOSVERT-300MVi NPC ADJUSTABLE SPEED DRIVE 2000 HP 4.16 KVLeft Side View Right Side View T300MVi Specifications Highly Advanced Control Systems The T300MVi drive includes advanced electronics to reduce chip count and increase performance and reliability. This feature alone makes this product the highest quality and most reliable in the industry. • Control Circuitry Includes Industry Leading Toshiba PP7 High Speed Processor Using 32-Bit CPU• Enhanced Reliability through Surface-Mount and Multi-Level Printed Circuit Board Technology Designed with the Customer in Mind The T300MVi proves that medium voltage drive process control programming does not have to be complex. The operator panel and electronic interfaces combine to make programming processes quick, simple, and easily modified. Keypad and Display Include: • Front-Mounted Control Panel with Eight-Line, Graphical, Nine- Key, Large LCD for Monitoring Operations, Diagnostics, & Trouble Shooting Optional Electronic Interfaces: • Utilize Fiber Optic and RS232 Ports for Data Transmission• Offer Toshiba Tosline®S-20 Communication Protocol• Offer DeviceNet®, Profibus®, or Other Communication Protocol as Optional Connectivity Features The T300MVi Medium Voltage Drive -- Capable of Using a Windows® Interface for Easy Start-up and Monitoring Menu-Driven, Windows®-Based:• Programming of Parameters Prior to and During Installation• Adjustment Support: – Block Diagram Display (Adjustment, Maintenance, Diagnosis) – Bar Graph Display – Test Operation – Report of Adjustment Data• Data Loading/Saving/Editing • Trouble-Shooting • Trace Back• On-Line Manual• Trend Display• First Fault Display• Trouble Record• Saving & Loading Set Data IGBT Technology: Tried and True Over the years IGBT technology has proven to be the most reliable and best performing means of speed control in low voltage drives. Toshiba has mastered this technology, and continues to excel at it. The T300MVi is designed using both diodes and IGBTs in the main power circuit. We offer a control circuit topology providing higher performance than our competition while using fewer parts. What does this mean to our customers? Plain and simple -- fewer parts equals lower maintenance. This philosophy is integrated into our modular vertical design to provide power module interchangeability and smaller footprints than offered by competitors. Other Advantages of IGBT Technology: • Inherent Short Circuit & Ground-Fault Immunity at Output• Lower Gating Power Requirements• Small Snubber Circuitry Required Multi-Level PWM Output Closely Simulates True Sinewave The T300MVi drive employs several layers of switching devices to provide a smooth output wave to the motor. The multi-step output closely simulates sine wave shape , virtually eliminating motor failures due to insulation stress and long lead-length issues. The T300MVi drive’s topology allows retrofitting to existing medium voltage motors without upgrading motor insulation. It also:•Eliminates Need for an Output Transformer, Reducing Cost & Size•Allows Use of Standard Bearings Without Grounding or Isolation Means•Operates Motor at Design Rating (Maximum)•Enables Easy Retrofit All T300MVi drives use a three-power module design for reduced MTTR. The special racking mechanism extends from the drive to allow module inspection. In addition, the drive does not contain fans, contactors, or large electrolytic capacitors. Toshiba guarantees the T300MVi product line will meet or exceed IEEE-519 standards at input to the drive. As a result, the drive appears to be a linear load to the power system. The T300MVi design eliminates the need for costly and time-consuming harmonic analysis. Output Voltage Output Current INTEGRAL TRANSFORMER OIL FILLED CAPACITOR DIODE RECTIFIER IGBT CELL X3 Medium Voltage Motor G7 Drive *MVDT300Mvi080210* ADJUSTABLE SPEED DRIVES MOTORS CONTROLS UPS INSTRUMENTATION PLC INDUSTRIAL DIVISION 13131 West Little York Road, Houston, Texas 77041 Tel 713/466-0277 Fax 713/466-8773 US 800/231-1412 Canada 800/872-2192 Mexico 01/800/527-1204 www.toshiba.com/ind Copyright 2/2008 Available Through: TOSHIBA - Quality by Design Our company culture and history are strongly rooted in quality. Our designs are technologically innovative and our products are manufactured from start to end using only the highest quality foreign and domestic parts. Product Warranty Toshiba offers a comprehensive warranty program on its full line of industrial products. Consult your salesperson or the factory for specific information. Need to Know More? Be sure to visit our website located at www.toshiba.com/ind for the latest information on Toshiba products. Customer Support Services Toshiba offers 24-hour service nationwide. For assistance of any type call: 1-800-231-1412. North American Headquarters & Manufacturing Facility (Houston, TX) JK Series POWER DISTRIBUTION Solid State Starters Medium Volta g e 200-400-600 - 7 2 0 A CTi Automation - Phone: 800.894.0412 - Fax: 208.368.0415 - Web: www.ctiautomation.net - Email: info@ctiautomation.net The low voltage section is oversized and is at a convenient height. This section is isolated from the medium voltage section. Digital Control Module LCD Display (two lines) and Status LEDs (Power, Run, Alarm, Aux. Relays) Programming Keypad (Non-volatile Memory) Isolated Low Voltage Compartment Visible, Bolted Pressure, Isolation Switch Less Resistance Less Wear Zero Insertion Pressure Mechanical Interlocking System Adjustments Motor Full Load Ampere (FLA) Dual Adjustments - Two independent settings Initial Voltage 0 - 100% of nominal voltage Current Limit 200 - 500% of motor FLA Acceleration Time 1 - 120 seconds Deceleration Time 1 - 60 seconds Three custom Accel curves Jog: 5 - 100% Volt., 1 - 20 sec., Current 100 - 500% Kick Start: 10 - 100% Voltage, 0.1 - 2 sec. Coast Down (Back Spin) Lockout Timer 1 - 60 min. Starts-per-Hour Lockout Timer 1 - 10 successful starts per hour 1 - 60 min. between start attempts Undercurrent 10 - 90% (with adjustable trip delay 1 - 60 sec.) Overload Reset - Selectable Manual or Automatic Two 4 - 20 mA Analog Outputs: Selectable from Off, RPM, Hottest Non-Stator RTD, Hottest Stator RTD, RMS Current, % of Motor Load The JKSSS Series of motor starter is the result of extensive research and development. This streamlined, space saving design (only 30" wide) provides the ultimate in maintenance ease and safety features. These medium voltage solid state starters are available for the control of induction, wound rotor or synchronous motors, up to 6.9kV. All starters are designed to meet NEMA Class E2 requirements. Features z Soft Start z 125% Continuous Duty z 500% - 60 Seconds, 600% - 30 Seconnds z 30" Wide Footprint z Digital Microprocessor Control z LCD Display w/Programming Keypad z Toshiba Medium Voltage Vacuum Contactors, for Bypass and Input Isolation z Incoming, 400A JK Disconnect Switch - Bolted Pressure Switch Connections z Current Limiting, High Interrupting Capacity, "R" Rated Motor Starting Fuses z Two Stage Solid State Motor Protection Starting: Programmable for Class 5 through 30 Running: Programmable for Class 5 through 30 z Control Power Transformers with Primary and Secondary Fuses z NEMA Type 1 Enclosure z Separate Medium and Low Voltage Compartments z Mechanical and Electrical Interlocks SOLID STATE STARTER JKSSS4+ Series Options Maintenance Data If UL or CUL is required, specify when ordering. Consult Factory for applicable models and options. z Drawout Input Isolation, Vacuum Contactor z NEMA Type 12 or 3R Enclosure z 1200 or 2000A Main Copper Bus z Available in MCC Lineups with Other JK Series Starters (FVNR, FVR, RVAT, Synchronous, Etc.) z Available in MCC Lineups with Main Incoming Disconnect Switch or Toshiba Vacuum Circuit Breaker z The soft start is available as a controller only for users which already have an existing full voltage starter (disconnect switch, main power fuses & contactor) and wants to add reduced voltage starting and soft stop features. z PFC Contactor - Vacuum contactor for switching Power Factor Correction Capacitor. z Manual (Full Voltage) Bypass Selection with solid state protection (2E) or bimetallic overload. z Fault indications: Shorted SCR, Phase Loss, Shunt Trip, Phase Imbalance, Phase Rotation, Overload, Overtemp, Overcurrent, Short Circuit, Load Loss, Ground Fault, Stator Phase Trip, RTD Trip, or Any Trip z Coast Down Time z Starts per Hour z Time Between Starts z Event History - Up to 60 events. Data includes cause, date, time, phase and ground current. Additional Features Serial Communication Port: RS485 or RS422 with Modbus RTU Protocol or RS485 or RS422 with Windows Interface Rugged Gate Firing Circuit Using Ring Transformer Opto-isolated Inputs Auxiliary Contacts - Form C, 5A @ 240Vac max. CTi Automation - Phone: 800.894.0412 - Fax: 208.368.0415 - Web: www.ctiautomation.net - Email: info@ctiautomation.net Toshiba's JKSSS4 series complies with EEMAC, NEMA, UL and CSA standards and is available in non-reversing and reversing, multi-speed, synchro- nous and wound rotor configurations. The JKSSS4 series is available in the following enclosed ratings: 360 Amps Max. 2300-6900 Volts Short Circuit & Withstand Capability Approximate Maximum Horsepower Based on Continuous Current SOLID STATE STARTER JKSSS4+ Series z Electronic Overload: Retentive Thermal Memory Dynamic Reset Memory z Phase Imbalance/Single Phase z Short Circuit z Ground Fault - Optional z RTD Temperature z Phase Reversal/Phase Sequence z Overcurrent z Starts-per-Hour z Shorted SCR z Undercurrent/Loss of Load z Starter Overtemperature z Shorted SCR z Undervoltage z Overvoltage Protective Features Continuous Current Enclosure Type Max. Continuous Amps* 90" One-High Controller Type 1 Ventilated 360A Type 12 Ventilated w/ Fans & Type 12 Filters 310A Type 1 Non-Ventilated 300A Type 12 & 3R 300A Interrupting Capacity (Symmetrical Amperes) Interrupting Capacity (Symmetrical MVA) Short Time Capability 30 Seconds (Amperes) Short Time Capability 1 Second (Amperes) Dielectric Withstand 1 Minute (kVAC) Impulse Voltage Withstand (kV) 50,000 @ 2.3 - 6.6 kV 200 @ 2.3 kV 350 @ 4.0 kV 400 @ 4.6 kV 570 @ 6.6 kV 2400 6000 18.2 60 2300V 4200V 6600V 0.8 PF 1.0 PF 0.8 PF 1.0 PF 0.8 PF 1.0 PF 3601500 175015002500 300030004000 50004500 3201250 150012502250 250025003500 40004000 3001000 125010002000 250022503000 35003500 Synchronous Motors Induction Motors Enclosed Maximum Continuous Current (Amperes) Maximum Horsepower at Utilization Voltage Synchronous Motors Induction Motors Synchronous Motors Induction Motors If UL or CUL is required, specify when ordering. Consult Factory for applicable models and options. CTi Automation - Phone: 800.894.0412 - Fax: 208.368.0415 - Web: www.ctiautomation.net - Email: info@ctiautomation.net The new JKSSS7+ Series of motor starter is the result of extensive research and development. These medium voltage solid state starters are available for the control of induction, wound rotor or synchronous motors up to 4.8kV. All control- lers are designed to meet NEMA Class E2 requirements. Features Isolated Low Voltage Compartment SOLID STATE STARTER JKSSS7+ Series Options z Soft Start z 125% Continuous Duty z 500% - 60 Seconds, 600% - 30 Seconds z Digital Microprocessor Control z LCD Display w/Programming Keypad z Toshiba Medium Voltage Vacuum Contactors, for Bypass and Input Isolation z Incoming, 720A JK Disconnect Switch - Bolted Pressure Switch Connections z Current Limiting, High Interrupting Capacity, "R" Rated Motor Starting Fuses z Two Stage Solid State Motor Protection - Starting: Programmable for Class 5 through 30 Running: Programmable for Class 5 through 30 z Control Power Transformers with Primary and Secondary Fuses z NEMA Type 1 Enclosure z Separate Medium and Low Voltage Compartments z Mechanical and Electrical Interlocks z NEMA Type 12 or 3R Enclosure z 1200 or 2000A Main Copper Bus z Available in MCC Lineups with Other JK Series Starters (FVNR, FVR, RVAT, Synchronous, Etc.) z Available in MCC Lineups with Main Incoming Disconnect Switch or Vacuum Circuit Breaker z The soft start is available as a controller only for users which already have an existing full voltage starter (disconnect switch, main power fuses & contactor) and wants reduced voltage starting and soft stop features. z PFC Contactor - Vacuum contactor for switching Power Factor Correction Capacitor. z Manual (Full Voltage) Bypass Selection with solid state protection (2E) or bimetallic overload. The low voltage section is oversized and is at a convenient height. This section is isolated from the medium voltage section. Digital Control Module LCD Display (two lines) and Status LEDs (Power, Run, Alarm, Aux. Relays) Programming Keypad (Non-volatile Memory) Visible, Bolted Pressure, Isolation Switch Less Resistance Less Wear Zero Insertion Pressure Mechanical Interlocking System Maintenance Data z Fault indications: Shorted SCR, Phase Loss, Shunt Trip, Phase Imbalance, Phase Rotation, Overload, Overtemp, Overcurrent, Short Circuit, Load Loss, Ground Fault, Tach Accel Trip, Stator Phase Trip, RTD Trip, or Any Trip z Coast Down Time z Starts per Hour z Time Between Starts z Any Lockout z Event History - Up to 60 events. Data includes cause, date, time, phase and ground current. Adjustments Motor Full Load Ampere (FLA) Dual Adjustments - Two independent settings Initial Voltage 0 - 100% of nominal voltage Current Limit 200 - 500% of motor FLA Acceleration Time 1 - 120 seconds Deceleration Time 1 - 60 seconds Three custom Accel curves Jog: 5 - 100% Volt., 1 - 20 sec., Current 100 - 500% Kick Start: 10 - 100% Voltage, 0.1 - 2 sec. Coast Down (Back Spin) Lockout Timer 1 - 60 min. Starts-per-Hour Lockout Timer 1 - 10 successful starts per hour 1 - 60 min. between start attempts Undercurrent 10 - 90% (w/1 - 60 sec trip delay) Overload Reset - Selectable Manual or Automatic Two 4 - 20 mA Analog Outputs: Selectable from Off, RPM, Hottest Non-Stator RTD, Hottest Stator RTD, RMS Current, % of Motor Load CTi Automation - Phone: 800.894.0412 - Fax: 208.368.0415 - Web: www.ctiautomation.net - Email: info@ctiautomation.net Toshiba's JKSSS7 series complies with EEMAC, NEMA, UL and CSA standards and is available for induction, synchronous and wound rotor configurations. The JKSSS7 series is available in the following en- closed ratings: 600 & 720 Amps, 2300-4800 Volts, Up to 6,000 HP Continuous Current Short Circuit & Withstand Capability Approximate Maximum Horsepower Based on Continuous Current SOLID STATE STARTER JKSSS7+ Series Protective Features z Electronic Overload: Retentive Thermal Memory w/Dynamic Reset Memory z Phase Imbalance/Single Phase z Short Circuit z Ground Fault - Optional z RTD Temperature z Phase Reversal/Phase Sequence z Overcurrent z Starts-per-Hour z Shorted SCR z Undercurrent/Loss of Load z Starter Overtemperature z Shorted SCR z Undervoltage z Overvoltage Microprocessor Digital Control Unit (DCU) ** Programming Keypad: Operator Control System/Motor Protection Serial Communication (RS485) Statistical Data LCD status and alarm display with Twelve LEDs POWER - Indicates control power is present RUN - Indicates unit/motor is running ALARM - Lights in conjunction with AUX 2 to indicate event or warn of possible critical condition TRIP - Lights in conjunction with AUX 1 to indicate a critical condition has occurred. AUX 1-8 - Auxiliary unit relays ** Standard on all JKSSS4+ & JKSSS7+ models, 200-720A, 2300-6900V Metering ** Percent of FLA Phase Current (A, B & C) Average Current Ground Fault Current (w/Optional GF Protection) Remaining Thermal Register Thermal Capacity to Start Average Start Time Average Start Current Measured Capacity to Start Time Since Last Start Line Frequency Phase Order Motor RPM kW, kVA, kVAR, PF, MWHr kW Demand, kVA Demand, kVAR Demand, Amps Demand - (All Date/ Time Stamped) ** Standard on all JKSSS4+ & JKSSS7+ models, 200-720A, 2300-6900V Additional Features Serial Communication Port: RS485 or RS422 with Modbus RTU Protocol or RS485 or RS422 with Windows Interface Rugged Gate Firing Circuit Using Ring Transformer Opto-isolated Inputs Enclosure Type Maximum Continuous Amperes* One-High Controller Type 1 Ventilated 720 Type 1 Non-Ventilated 650 Type 12 & 3R 600 Interrupting Capacity (Symmetrical Amperes) Interrupting Capacity (Symmetrical MVA) Short Time Capability 30 Seconds (Amperes) Short Time Capability 1 Second (Amperes) Dielectric Withstand 1 Minute (kV) Impulse Voltage Withstand (kV) 50,000 @ 2.3 - 4.6 kV 200 @ 2.3 kV 350 @ 4.0 kV 400 @ 4.6 kV 4320 10,800 AC 13.25 DC 19 60 Maximum Horsepower at Utilization Voltage 2300 Volts, 3 Phase4200 Volts, 3 Phase 0.8 PF 1.0 PF 0.8 PF 1.0 PF 7203000 350030005500 60005500 6502750 300027505000 55005000 6002500 275025004500 50004500 Enclosed Maximum Continuous Current (Amperes) Induction Motors Synchronous MotorsInduction Motors Synchronous Motors CTi Automation - Phone: 800.894.0412 - Fax: 208.368.0415 - Web: www.ctiautomation.net - Email: info@ctiautomation.net Typical Dimensions and Mechanical Layout for 2300-4200V, 360A Max. Starter Dimensions are for reference only.CTi Automation - Phone: 800.894.0412 - Fax: 208.368.0415 - Web: www.ctiautomation.net - Email: info@ctiautomation.net Typical Dimensions and Mechanical Layout for 2300-4200V, 600A & 720A Starter Dimensions are for reference only.CTi Automation - Phone: 800.894.0412 - Fax: 208.368.0415 - Web: www.ctiautomation.net - Email: info@ctiautomation.net Medium Voltage Motor G7 Drive ADJUSTABLE SPEED DRIVES MOTORS CONTROLS UPS INSTRUMENTATION PLC Available Through: TOSHIBA - Quality by Design Our company culture and history is strongly rooted on quality. Our designs are technologically innovative and our products are manufactured from start to end using only the highest quality foreign & domestic parts. Product Warranty Toshiba offers a comprehensive warranty program on its full line of industrial products. Consult your salesperson or the factory for specific information. Customer Support Services Toshiba offers 24 hour service nationwide. For assistance of any type, North America Headquarters & Manufacturing Facilities (Houston, TX) CTi Automation - Phone: 800.894.0412 - Fax: 208.368.0415 - Web: www.ctiautomation.net - Email: info@ctiautomation.net Created with 3D Lift Plan         www.3dliftplan.com Crane Grove GMK6350 179' Main Boom at 33° Base: 100% Outriggers Counterweight: 220,400 lbs 145' Lift Radius (360°) Crane Capacity at 145' = 28,800 lbs Load Hook 1,350 lbs Sling (2) Spreader Bar Sling (4) Rigging 350 lbs Total Rigging Weight 1,700 lbs Load 19,800 lbs Total Load 21,500 lbs 75% of capacity 08/18/2016 Title Lift Plan Project Fountain Hills Pump Building Customer Omega Morgan Description Drawn By Robert Zola NOT ISSUED FOR CONSTRUCTION Not issued for construction. For pre-planning only. Page 1 of 13D Lift Plan 8/18/2016http://www.3dliftplan.com/Print/LiftPlan.aspx Created with 3D Lift Plan         www.3dliftplan.com Crane Grove GMK6350 179' Main Boom at 33° Base: 100% Outriggers Counterweight: 220,400 lbs 145' Lift Radius (360°) Crane Capacity at 145' = 28,800 lbs Load Hook 1,350 lbs Sling (2) Spreader Bar Sling (4) Rigging 350 lbs Total Rigging Weight 1,700 lbs Load 19,800 lbs Total Load 21,500 lbs 75% of capacity 08/18/2016 Title Lift Plan Project Fountain Hills Pump Building Customer Omega Morgan Description Drawn By Robert Zola NOT ISSUED FOR CONSTRUCTION Not issued for construction. For pre-planning only. Page 1 of 13D Lift Plan 8/18/2016http://www.3dliftplan.com/Print/LiftPlan.aspx Created with 3D Lift Plan         www.3dliftplan.com 08/18/2016 Title Lift Plan Project Fountain Hills Pump Building Customer Omega Morgan Description Drawn By Robert Zola NOT ISSUED FOR CONSTRUCTION Not issued for construction. For pre-planning only. Page 1 of 13D Lift Plan 8/18/2016http://www.3dliftplan.com/Print/LiftPlan.aspx Load Chart Project Fountain Hills Pump Building Customer Omega Morgan Description Grove GMK6350 Boom: Main Boom Jib:- Base:100% Outriggers Counterweight: 220,400 lbs Range: 360° Capacity: 85% Cap Chart ID: Boom Section Percentages Boom Length (ft)Boom Angle Jib Length (ft)Jib Offset Tip Height (ft) Lift Radius (ft) Capacity (lbs)Note 50-100-100-100 179 79.3°--187.4 30 75,000 50-100-100-100 179 77.7°-- 186.2 35 75,000 50-100-100-100 179 76°-- 184.9 40 75,000 50-100-100-100 179 74.3°-- 183.5 45 75,000 50-100-100-100 179 72.7°-- 181.9 50 75,000 50-100-100-100 179 71°-- 180.1 55 72,000 50-100-100-100 179 69.3°-- 178.1 60 68,000 50-100-100-100 179 67.5°--176 65 64,000 50-100-100-100 179 65.8°-- 173.7 70 60,000 50-100-100-100 179 64°-- 171.2 75 56,000 50-100-100-100 179 62.1°-- 168.5 80 53,000 50-100-100-100 179 60.3°-- 165.6 85 50,000 50-100-100-100 179 58.4°-- 162.5 90 47,000 50-100-100-100 179 56.5°-- 159.1 95 45,000 50-100-100-100 179 54.5°-- 155.5 100 42,800 50-100-100-100 179 52.5°-- 151.6 105 40,600 50-100-100-100 179 50.4°-- 147.4 110 38,800 50-100-100-100 179 48.2°-- 142.9 115 37,200 50-100-100-100 179 46°--138 120 35,400 50-100-100-100 179 43.7°-- 132.7 125 34,000 50-100-100-100 179 41.2°--127 130 32,600 50-100-100-100 179 38.7°-- 120.7 135 31,200 50-100-100-100 179 35.9°-- 113.8 140 30,000 50-100-100-100 179 33°-- 106.1 145 28,800 50-100-100-100 179 29.8°--97.4 150 27,200 50-100-100-100 179 26.2°--87.4 155 25,600 50-100-100-100 179 22.1°--75.5 160 24,400 This data is for reference use only. Operator must refer to in-cab charts to determine allowable lifting capacities. Page 1 of 13D Lift Plan 8/18/2016http://www.3dliftplan.com/Print/PrintLoadChart.aspx ,! •••.•.. • •.• . . • .•.-...-•..,.:.'.• 7&WN of TcmwrjAiwmills T'ROCLJAMJATiOO^ Whereas,play is a crucial factor in the overall well-being of children,and Whereas,playspaces and playgrounds within walking distance of children's homes are missing from many communities and neighborhoods,and Whereas,unstructured,unplanned,spontaneous,and self-motivated play is on the decline, and Whereas,fewer children spend time outside at parks and playgrounds,and Whereas,recess is being shortened or removed from school curriculums,and Whereas,children who play are healthier and suffer less obesity and obesity-related health problems such as diabetes and heart disease,and Whereas,children who play do better in school and develop cognitive skills that are linked to learning and academic performance,and Whereas,children who play learn the social skills that help them become happy and well- adjusted adults,and Whereas,parents,schools,child care centers,nonprofit organizations,businesses,churches, synagogues,mosques,and all interested parties wish to raise this community's children to become healthy,happy,and successful adults, Now,therefore,I,Linda M.Kavanagh,Mayor of the Town of Fountain Hills, Arizona, do hereby proclaim September 17, 2016 as "Play Day"in the Town of Fountain Hills, Arizona, and I urge all Town citizens to celebrate Play Day and support efforts to build and maintain playspaces and playgrounds in our community and neighborhoods for the well-being of this and future generations. IN WITNESS WHEREOF,I have hereunto set my hand and caused to be affixed the official seal of the Town of Fountain Hills,Maricopa County,Arizona this 22nd day of March,2016. Ida M.Kavanagh,Mayor Attest: Bevelyn J. )LhdjJLl VM 2016 Legislative Overview League of Arizona Cities and Towns Session at a Glance •Adjourned sine die on May 7, 2016 (117th day, 81 days in 2015) •General Effective Date: August 6, 2016 •1,247 bills introduced (1,163 bills in 2015) •388 bills sent to the Governor – 281 passed the last week of session (344 bills to Governor in 2015) •374 bills signed (324 in 2015) •14 Vetoes (20 in 2015) •League staff signed in on 90 bills; tracked 256 League Focus •Local Control •Protection of Shared Revenue •Resolutions •Pre-Session Work-Census bill, PSPRS Reform Supremacy Bills •HB 2024 immigration enforcement; attorney fees-failed •HB 2026 municipal tax exemption; residential lease-failed •HB 2130: municipalities; counties; energy use; reporting-signed •HB 2131: municipalities; counties; auxiliary containers; prohibitions-signed •HB 2223: prohibited money transfers; information sharing-failed •HB 2384 S/E: incorporation; urbanized areas (HB 2385 same)-failed •HB 2440 municipal improvement districts; formation election-signed •HB 2478 licensing; waiver of rights; prohibition (introduced, now a striker on different subject)-failed •HB 2566 pawnbrokers; transaction fee prohibited-failed •HB 2690 pawnbroker licensure; DPS-failed •SB 1248 pet store operators; dealers; regulations-passed •SB 1257 misconduct involving weapons; public places-failed •SB 1266 firearms; state preemption; penalties-signed •SB 1350 online lodging; administration; definitions-signed •SB 1378 prohibited money transfers; immigration; violations-failed •HB 1487 state laws; local violations; penalties-signed •SB 1449 prohibited operations; unmanned aircraft-signed •SB 1523 truth in taxation; levy increases-signed •SB 1524: regulatory actions; limitation-signed Highest Profile Issues •PSPRS reform –SB 1428, SB 1429, SCR1019 •HB 2026 residential rental-failed •HB 2483 municipal population estimates; use- passed •HB 2568 community facilities districts-vetoed •SB 1350 online lodging; administration; definitions-signed •SB 1487 state law local violations; penalties- signed Supremacy Bills •HB 2024 immigration enforcement; attorney fees-failed •*HB 2026 municipal tax exemption; residential lease- failed •HB 2130: municipalities; counties; energy use; reporting- signed •HB 2131: municipalities; counties; auxiliary containers; prohibitions-signed •HB 2223: prohibited money transfers; information sharing-failed •HB 2384 S/E: incorporation; urbanized areas (HB 2385 same)-failed Supremacy Bills •HB 2440 municipal improvement districts; formation election-signed •HB 2478 licensing; waiver of rights; prohibition (introduced, now a striker on different subject)-failed •HB 2566 pawnbrokers; transaction fee prohibited-failed •HB 2690 pawnbroker licensure; DPS-failed •SB 1257 misconduct involving weapons; public places- failed •SB 1266 firearms; state preemption; penalties-signed Supremacy Bills •SB 1248 pet store operators; dealers; regulations- passed •*SB 1350 online lodging; administration; definitions- signed •SB 1378 prohibited money transfers; immigration; violations-failed •*HB 1487 state laws; local violations; penalties- signed •SB 1523 truth in taxation; levy increases-signed •SB 1524: regulatory actions; limitation-signed Budget •No changes to shared revenue distribution formulas •No new rate cuts to personal or business income tax •HB 2695 general appropriations –$96 million from HURF (the same amount swept last year) •HB 2708 revenue; budget reconciliation – $30 million from GF to be distributed as HURF; $16 million to cities and towns –$10 million DOR assessment continues; one-time special assessment imposed on self-collecting cities has lapsed •SB 1527 appropriations; capital outlay-SR 189 funding •$26 million in tax cuts in various forms-bonus depreciation for business, TPT exemptions, state’s portion of utility taxes League Resolutions and Good Bills - Passed •*PSPRS reform –SB 1428, SB 1429, SCR1019 •*HB 2483 municipal population estimates; use •HB 2107 structured sober living homes •HB 2076 annexation; single property owner; exception •HB 2301 bonding; sale; premiums; refunding; refinance Opposed - Failed •HB 2398 fireworks; definition •HB 2602 fireworks; permitted uses; regulation •HB 2540 prohibition; photo radar •SCR 1010 photo radar prohibition •HB 2402 bonds; disclosure; notice •HB 2570 local government bonds; ballot statement Bills We Helped Fix •HB 2391 municipalities; water rates; requirements •HB 2486 telecommunications utilities; relocation; reimbursement •HB 2497 equipment; permits; local government •*SB 1350 online lodging; administration; definitions •SB 1449 prohibited operations; unmanned aircraft •*SB 1524 regulatory actions; limitation Firearms Bills •HB 2224 private firearm transactions; prohibited encumbrances-signed •HB 2300 firearms; prohibited governmental activities- failed •HB 2446 prohibited weapon; exclusions; definition- signed •HB 2524 uniform firearms transfer compact-vetoed •*SB 1257 misconduct involving weapons-failed •*SB 1266 firearms; state preemption; penalties-signed TPT Exemptions-passed •HB 2025: utilities TPT; sales of propane •HB 2133: TPT; exemption; aerial applicators •HB 2533: charter aircraft; tax exemption •HB 2536: fine art; TPT exemption •HB 2674: TPT exemption; amateur races •SB 1310: TPT exemption; billboard rentals •SB 1505: natural gas delivery; tax exemption Elections-passed •SB 1516 campaign finance amendments •HB 2296 charitable organizations; campaign finance disclosure •HB 2297 political advertisements; contributors; disclosure •HB 2023 delivery; early ballots; limitation •HB 2049 municipal, precinct office; online signatures •HB 2429 local financial disclosure; electronic filings Other Bills of Note •HB 2123 corporation commission; conflict of interest •HB 2350 traumatic events counseling •HB 2537 supreme court justices; number Next Session •Budget •Local decision making preemption •Construction Sales Tax •Elections/Campaign Finance •New members/Leadership How To Impact Legislation Count Your Votes Establish Relationships With Legislators Become A Resource Keeping In Contact Meeting Do’s and Don’ts Committee Testimony How can you get involved •Bulletin •Monday Call •Intergov •RTS Learning More League of Arizona Cities and Towns www.azleague.org State Legislature www.azleg.gov Secretary of State www.azsos.gov Arizona Capitol Times www.azcapitoltimes.com 1820 W. Washington Street Phoenix, AZ 85007 Phoenix, AZ 85007 www.azleague.org 602-258-5786 @AZCities Questions? Arizona Parks and Recreation Association Outstanding Sports Program Award presented to: Town Recreation Coordinator Anjelica Giardino and Archery Instructor Bill Gerchar TOWN OF FOUNTAIN HILLS TOWN COUNCIL AGENDA ACTION FORM Meeting Date:9/1/2016 Meeting Type:Regular Session Agenda Type:Consent Submitting Department:Administration Staff Contact Information:Bevelyn J.Bender,Town Clerk;480-816-5115;bbender@fh.az.gov Council Goal: Strategic Values:Civic Responsibility C3 Solicit feedback in decision-making REQUEST TO COUNCIL (Agenda Language):CONSIDERATION of approving the TOWN COUNCIL MEETING MINUTES from August 18,2016. Applicant:NA Applicant Contact Information: Property Location: Related Ordinance,Policy or Guiding Principle:A.R.S.§38-431.01 Staff Summary (background):The intent of approving previous meeting minutes is to ensure an accurate account of the discussion and action that took place at that meeting for archival purposes.Approved minutes are placed on the Town's website in compliance with state law. Risk Analysis (options or alternatives with implications): Fiscal Impact (initial and ongoing costs;budget status): Budget Reference (page number): Funding Source:NA If Multiple Funds utilized,list here: Budgeted;if No,attach Budget Adjustment Form:NA Recommendation(s)by Board(s)or Commission(s): Staff Recommendation(s):Approve List Attach me nt(s):None SUGGESTED MOTION (for Council use):Move to approve the consent agenda as listed Prepared by:Approved: Bevelyn Bender,Town Clerk 8/22/2016 Grady E.Milleryfown IvWiager 8/23/2016 5-.Wm^ Page 1 of 1 TOWN OF FOUNTAIN HILLS TOWN COUNCIL AGENDA ACTION FORM Meeting Date:9/3/2015 Meeting Type:Regular Session Agenda Type:Consent Submitting Department:Community Services Staff Contact Information:Rachael Goodwin,Recreation and Tourism Supervisor,480-816-5135 Strategic Planning Goal:Not Applicable (NA)Operational Priority:Not Applicable (NA) REQUEST TO COUNCIL (Agenda Language):CONSIDERATION of approving a SPECIAL EVENT LIQUOR LICENSE APPLICATION for Fountain Events,Inc (Samuel Coffee)in conjunction with the 2016 Oktoberfest event to be held at Fountain Park,located at 12925 N.Saguaro Blvd,on Friday,September 30 and Saturday,October 1 , from 5:00 pmto 11:00 pm. Applicant:Samuel Coffee Applicant Contact Information: Property Location:12925 N.Saguaro Blvd,Foutain Hills, AZ 85268 Related Ordinance,Policy or Guiding Principle:A.R.S.§4-203.02;4-244;4-261 and R19-1-228,R19-1- 235,and R19-1-309 Staff Summary (background):The purpose of this item is to obtain Council's approval regarding the special event liquor license applications submitted by Samuel Coffee representing Fountain Events,Inc.for submission to the Arizona Department of Liquor.The special event liquor license applications were reviewed by staff for compliance with Town ordinances and staff unanimously recommends approval of this special event liquor license application as submitted. Risk Analysis (options or alternatives with implications):N/A Fiscal Impact (initial and ongoing costs;budget status):N/A Budget Reference (page number):N/A Funding Source:NA If Multiple Funds utilized,list here: Budgeted;if No,attach Budget Adjustment Form:NA Recommendation(s)by Board(s)or Commission(s):N/A Staff Recommendation(s):Approve List Attachment(s):Applications SUGGESTED MOTION (for council use):Move to approve the Special Event Liquor Licenses as presented. Page 1 of 2 TOWN OF FOUNTAIN HILLS TOWN COUNCIL AGENDA ACTION FORM Meeting Date:September 1,2016 Meeting Type:Regular Agenda Type:Regular Submitting Department:Development Services Staff Contact Information:Bob Rodgers,Senior Planner,480-816-5138,rrodgers(a)fh.az.gov Strategic Planning Goal:Not Applicable (NA)Operational Priority:Not Applicable (NA) REQUEST TO COUNCIL (Agenda Language): PUBLIC HEARING to receive comments on a proposed SPECIAL USE PERMIT by Fearless Kitty Cat Rescue to allow indoor kennels at 16832 E.Avenue of the Fountains,located in the "C-2"zoning district. Case #SU 2016-03 CONSIDERATION of a proposed SPECIAL USE PERMIT by Fearless Kitty Cat Rescue to allow indoor kennels at 16832 E.Avenue of the Fountains,located in the "C-2"zoning district.Case #SU 2016-03 Applicant: Applicant Contact Information: Owner: Owner Contact Information: Property Location: Kim Kamins,Fearless Kitty Rescue 16913 E.Enterprise Drive,Fountain Hills, AZ 85268 (623)466-5946 Stephen D.Buck N.120th Street,Scottsdale,AZ 85259 16832 E.Avenue of the Fountains,Fountain Hills,AZ 85268 (APN's:176-06-078, 176-06-079,176-06-80,176-06-081) Related Ordinance,Policy or Guiding Principle: 1.Zoning Ordinance -Section 2.02 Special Use Permits 2.Zoning Ordinance -Section 12.05.K Uses Subject to Special Use Permits in C-2 Zoning Districts Only Staff Summary (background): EXISTING CONDITIONS: The subject property consists of one commercial building occupying four commercial parcels at 16832 E. Avenue of the Fountains.The building is an existing single-story commercial building located in Plat 208, facing the Avenue of the Fountains,and across a courtyard area from the Sofrita restaurant.The property is approximately 5,257 square feet in total size and is in the C-2 zoning district. Parking is provided on the Avenue of the Fountains as well as within the common Plat 208 parking lots. Pa»e l of 4 16832 E. Avenue of the Fountains Planning & Zoning Commission Approve the Special Use Permit Staff Approve the Special Use Permit For Fearless Kitty Rescue at 16832 E. Avenue of the Fountains Subject to the stipulations outlined in the Staff Report. Recommendations TOWN OF FOUNTAIN HILLS TOWN COUNCIL AGENDA ACTION FORM Meeting Date:September 1,2016 Meeting Type:Regular Agenda Type:Regular Submitting Department:Development Services Staff Contact Information:Bob Rodgers,Senior Planner,480-816-5138,rrodgers(5).fh.az.gov Strategic Planning Goal:Not Applicable (NA)Operational Priority:Not Applicable (NA) REQUEST TO COUNCIL (AgendaLanguage): PUBLIC HEARING of ORDINANCE #16-05,to amend Article II,Section 2.07 of the Fountain Hills Subdivision Ordinance to allow the ADMINISTRATIVE APPROVAL OF MINOR REPLATS such as lot line adjustments,lot splits and lotjoins.Case#S2016-14 CONSIDERATION of ORDINANCE #16-05,to amend Article II,Section 2.07 of the Fountain Hills Subdivision Ordinance to allow the ADMINISTRATIVE APPROVAL OF MINOR REPLATS such as lot line adjustments,lot splits and lotjoins.Case #S2016-14 Applicant:Town of Fountain Hills Applicant Contact Information:Planning &Zoning Division Property Location:Town-Wide Related Ordinance,Policy or Guiding Principle: Fountain Hills Subdivision Ordinance Section 2.07 Replats Staff Summary (background): This is a text amendment to the Subdivision Ordinance that will allow for administrative staff review and approval of minor re-plats such as lotline adjustments,lotsplits, lotjoins, and similar re-plats that will not result in more than two lots or any new roads being created. This amendment is designed to allow for a quicker turnaround of minor re-plats by eliminating the requirement that the re-plat be submitted to Town Council, typically as a consent agenda item, for final approval. Staff will still be required to ensure that all zoning requirements are met and that the re-plats will still be recorded as required. Risk Analysis (options or alternatives with implications): Approval ofthis text amendment will allowstaff to administratively approve minor re-plats. Page 1 of3 Meeting Date:9/1/2016 Agenda Type:Regular Staff Contact Information:Grady E. Miller Town Manager Strategic Planning Goal:Not Applicable (NA) TOWN OF FOUNTAIN HILLS TOWN COUNCIL AGENDA ACTION FORM Meeting Type:Regular Session Submitting Department:Administration Operational Priority:Not Applicable (NA) REQUEST TO COUNCIL (Agenda Language):That the Mayor and Council consider approving the amended and restated Settlement Agreement between the Town of Fountain Hills and MCO Properties,Inc relating to the Adero Canyon Trailhead project. Applicant:N/A Applicant Contact Information:N/A Owner:N/A Owner Contact Information:N/A Property Location:N/A Related Ordinance,Policy or Guiding Principle:N/A Staff Summary (background):In 2011 the Town of Fountain Hills and MCO Properties entered into the first amendment of a settlement agreement relating to the development of approximately 431.20 acres of real property known as Adero Canyon.As part of its grading and construction activities in the Adero Canyon master planned community,MCO Properties recently excavated soils that the Town desired to use as construction fill material at the trailhead site.Staff anticipates construction of the trailhead site to begin in 2017, at which time the fill material will be required.MCO Properties agreed that the Town may utilize approximately 12,000 cubic yards of excavated fill material in the Adero Canyon Trailhead construction.The Town has determined that the fill material will result in an estimated cost savings of $90,000 for the trailhead project.The fill material will also result in a reduction in the number of truck trips through Fountain Hills that would have been necessary to dispose of the fill material outside of the Town. In the previous settlement agreement,MCO Properties had agreed to provide the temporary utilities to the trailhead site.Since the fill material and temporary utilities are approximately the same dollar value,town staff recommends removing the obligation of MCO Properties to provide the temporary utilities at the Adero Canyon trailhead site.After the road and permanent utilities are installed near the Adero Canyon trailhead property, the Town will extend utilities to the site. Staff is requesting that the Mayor and Council adopt Resolution 2016-16 approving the Amended and Restated Settlement Agreement between the Town of Fountain Hills and MCO Properties.The agreement has been Page 1 of 3 TOWN OF FOUNTAIN HILLS TOWN COUNCIL AGENDA ACTION FORM Meeting Date:9/1/2016 Meeting Type:Regular Session Agenda Type:Regular Submitting Department:Community Services Staff Contact Information:Grace Guetter guetter@fh.az.gov 480-8165165 Strategic Planning Goal:Not Applicable (NA)Operational Priority:Not Applicable (NA) REQUEST TO COUNCIL (Agenda Language):PRESENTATION of the TOURISM PROGRAM and CONSIDERATION of a TOURISM STRATEGIC PLAN for 2016-2019. Applicant:NA Applicant Contact Information: Owner: Owner Contact Information: Property Location: Related Ordinance,Policy or Guiding Principle: Staff Summary (background):The Tourism staff will present an update on the Tourism Program efforts since the last council update.Staff will also present for consideration and direction the Tourism Strategic Plan for 2016-2019. Risk Analysis (options or alternatives with implications):NA Fiscal Impact (initial and ongoing costs;budget status): Budget Reference (page number): Funding Source:NA If Multiple Funds utilized,list here: Budgeted;if No,attach Budget Adjustment Form:na Recommendation(s)by Board(s)or Commission(s): Staff Recommendation(s):Staff recommends approval of the Strategic Plan List Attachment(s):PowerPoint and the 2016-2019 Strategic Plan SUGGESTED MOTION (for council use):Move to approve the Tourism Strategic Plan for 2016-2019. Page 1 of 2 TOURISM UPDATE SEPTEMBER 1, 2016 Town of Fountain Hills Growth in 2015 How has the tourism industry grown in the past year and what kind of impact does it leave in Town? The Town of Fountain Hills saw an 18% increase in gross hotel room sales tax in FY 14/16 compared to FY 15/16 Making us eligible for more funding from the Prop 302 Tourism Fund. Online rules the world Where do we currently stand? Audience Reach/Engagement Facebook •“Likes” up 14% from June 2015 to June 2016 •Engagement: 630,253 impressions made by 386,649 users from June 2015-June 2016 Experiencefountainhills.org •June 2014-2015 : 23,835 page views & an average of 1:10 per session •June 2015-2016 : 608,051 page views & an average of 1:46 per session •This is an increase of 255% •Most popular cities: Phoenix, Scottsdale, Mesa, Los Angeles, Tempe, Chandler, Gilbert and New York Marketing Strides How has our marketing plan reached the outside community/valley? Cub Spring Training Advertisements A crowd of 15,331 at Sloan Park was a Spring Training record for both the Cactus League and Grapefruit League Total attendance at Sloan Field for the season was 226,163 Crowds saw our Full page ad in the Cubs Spring Training program Fountain Hills sponsored all Home Runs for the entire Cubs Spring Training season! New and returning events coming this Fall! Take a look at some of the new events coming this Fall! Slide the City – Returns September of 2016 Road Runner Sports: Craft Classic half marathon & 5K -debuts October 2016 CopperWynd Tennis Tournament –Returns October 2016 Don’t Forget! 2016 Dining Guides are out and 2016 Visitor Guides will be published in August!   Economic Impact Study Here are the survey results for our Fourth at the Fountain Celebration Economic Impact Study Here are the survey results for our Fourth at the Fountain Celebration Economic Impact Study Here are the survey results for our Fourth at the Fountain Celebration Economic Impact Study Here are the survey results for our Fourth at the Fountain Celebration Dollars and Cents What does this data mean for money spent in Town? The following data is based on the two attendance estimation ranges 8,000 –10,000 in attendance Out of Town event population 37% indicated spending $50 or more translating to $81,000 -$101,000 spent in town 33% indicated spending $35.5 translating to $51,000 -$64,000 spent in town For a total of $132k –165k Tourism Division Five Year Strategic Plan 2016-2020 Tourism Division Strategic Plan The plan is a diverse roadmap that accounts for many external influences. VISION MISSION STATE WIDE ECONOMIC IMPACT AND TRAVEL TRENDS MARKETING AND COMMUNICATIONS IN THE TOURISM INDUSTRY SOCIAL AND CULTURAL TRENDS CHANGING CONSUMER TASTES TECHNOLOGY TRENDS SWOT ANALYSIS (STRENGTHS, WEAKNESSES, OPPORTUNITIES & THREATS) Goal #1 Communication and Outreach The plan accounts for six strategic goals that include multiple action items for each Action Steps Develop periodic stakeholder surveys to assess the perception of Town tourism programs and efforts. Develop periodic outreach programs and forums that allow stakeholders to ask questions, voice concerns and make suggestions Provide accurate and consistent information on tourism related issues to all stakeholders through a variety of communication vehicles. Develop and support programs that increase pride and involvement from all stakeholders. Provide support for new and existing activities that are interesting for both residents and visitors that encourage interaction between them. Continually educate policymakers as to the economic and quality of life value that tourism has for the Town of Fountain Hills. Maintain a presence at key special events throughout the year to encourage interaction and accessibility to division staff Goal #2 Destination Marketing and Promotion The plan accounts for six strategic goals that include multiple action items for each Action Steps Promote the iconic branding to effectively differentiate the Town of Fountain Hills. Create awareness for Fountain Hills by effectively positioning the destination as an events and leisure location with the valley. Implement experience specific itineraries to assist in promoting the Town of Fountain Hills attractions and activities in an effort to extend visitor stays and generate additional revenue. Continually support the visitor center in an effort to provide a quality experience and additional length of stay. Work to develop a year-round special events strategy that identifies events for shoulder seasons. Develop a strategy to link events in an effort to create incremental return visits. Goal #3 - Research, Planning and Measurement The plan accounts for six strategic goals that include multiple action items for each Action Steps Develop a macro level measurement approach to help quantify the value and ROI of events and programs held within Fountain Hills. Continue to implement a strategic approach to research, planning and measurement, allowing funding to refine marketing efforts. Continually refine program level measurements to provide as much insight as possible for refining marketing programs. Develop an ongoing rotation of marketing research that includes visitor profile information and out of market perceptions of Fountain Hills. Integrate surveys and other feedback mechanisms to gain visitor insight and perspective. Develop a comprehensive system to disperse research in a tailored and targeted way to different constituent groups. Goal #4 - Industry Education, Training, and Recognition The plan accounts for six strategic goals that include multiple action items for each Action Steps Maintain communication and education with stakeholders regarding the needs, trends, changes, etc. of the local tourism industry. Maintain industry-related trainings through conferences, webinars, etc. in order to stay on top of the shifting dynamics of Arizona tourism. Develop specific training for non-profits (museums, special events, etc.), small businesses, and other stakeholders on how to integrate into the Town of Fountain Hills tourism industry. Increase training in technology marketing so as to improve the overall competitiveness of the destination. Ongoing topics could include but are not limited to: Tourism product distribution Social marketing Trip Advisor and Yelp strategy Trends in technology marketing Continue to reinforce the value of innovation among the staff. Review outside non-tourism organizations to understand “how they do it”. Periodically visit other destinations to review methods and practices. Research and apply for industry awards and honors Goal # 5 - Tourism Product Development The plan accounts for six strategic goals that include multiple action items for each Action Steps Support new and existing recreation and special event programming. Look to develop tourism product experiences that generate ongoing repeat visitors, specifically through special events and annual activities. Look to develop 3-5 niche opportunities like biking, sustainable dining movements, golf and spa packages, and outdoor adventure for potential long-term market development. Goal # 6 - Strategic Alliances The plan accounts for six strategic goals that include multiple action items for each Action Steps Continue to work with and develop key strategic alliances within the tourism industry to promote all there is to see and do in Fountain Hills. Proactively work with other regional tourism destinations to help in implement cross-marketing opportunities to better promote visitation in the northeast area of the valley. Identify potential areas to share costs in an effort to improve efficiencies and promote collaboration (ex: joint research, special event strategies, etc.). Continue to Work Together-The Town of Fountain Hills is a destination that works well with others. The division has fostered a can do spirit and continues to take on challenging issues. It is important for the council and staff to continue their approach to work and support the goals of the division. Community-Critical to the destination’s success is the continuation of efforts to educate and involve the community in tourism. It is important that the local community understand the importance of tourism in the Town of Fountain Hills and the industry’s role in generating employment and local tax revenue. Culture of Innovation-The Fountain Hills Tourism Division must continue to innovate and reposition to meet the changing dynamics of the industry in order to continually increase the awareness and desirability of Fountain Hills as a destination. Success Factors and Measurability The Strategic Plan will be reviewed annually with a measure of achievement on each of the action items. The Strategic Plan will be reviewed annually with a measure of achievement on each of the action items. It’s All in the Numbers-Success is not defined by a single yes or no, by a check list, or by a first place finish. Success for the Tourism Division is an ongoing sum of all the parts. Statistical analysis, digital metrics, visitor attendance, increased tax revenue, heads in beds, click thrus, “Likes,”, engagements and any number of other measurable bits and pieces will determine the effectiveness of the division. Each of these measurements are brush strokes that will paint the picture of tourism in Fountain Hills. Staff will regularly monitor vital statistics in order to steer the program and correct course as needed. This information will be included in the semi- annual updates to the Council. Quality over Quantity-Numbers and statistics only tell one side of the story. Numbers are hard facts, but the quality of the program is just as valuable. Staff will regularly engage in customer and stakeholder feedback, using it as a temperature gauge for the program and its success rate. Success Factors and Measurability 2016: Adopt Strategic Plan via Mayor and Council 2018 -2020: Present semi-annual updates to Council and Stakeholders, featuring program highlights, challenges, and new initiatives Annual Marketing Plan review, subject to grant funding, co-op opportunities, etc. Annually review Strategic Plan to ensure vision and goals continue to meet the needs of the Town of Fountain Hills. 2020: Review Strategic Plan to consider completion of identified goals and future planning. Update the Strategic Plan to reflect changing trends, economics, and other external factors. 2021: Adopt and implement future plan. Timeline Tourism Video Presentation of the Tourism Video QUESTIONS?   2 T ABLE OF C ONTENTS A MESSAGE FROM DIVISION STAFF .................................................................................................. 4 OVERVIEW OF THE DIVISION .............................................................................................................. 5 TOURISM DEFINITIONS ......................................................................................................................... 6 VISION .......................................................................................................................................................... 6 STATE WIDE ECONOMIC IMPACT AND TRAVEL TRENDS ........................................................... 6 Social and Cultural Trends – Consumers Keep Changing ....................................................................................... 7 Changing Consumer Tastes ............................................................................................................................................. 7 Marketing and Communications in the Tourism Industry ..................................................................................... 8 Technology Trends ............................................................................................................................................................ 9 RESPECT ................................................................................................................................................... 10 SWOT ANALYSIS ...................................................................................................................................... 10 STRATEGIC GOALS ................................................................................................................................ 12 Goal #1 - Communication and Outreach .................................................................................................................... 12 3 Goal #2 - Destination Marketing and Promotion ..................................................................................................... 13 Goal #3 - Research, Planning and Measurement ...................................................................................................... 14 Goal #4 - Industry Education, Training, and Recognition ..................................................................................... 15 Goal # 5 - Tourism Product Development .................................................................................................................. 16 Goal # 6 - Strategic Alliances ......................................................................................................................................... 17 SUCCESS FACTORS AND MEASURABILITY ................................................................................... 19 TIMELINE .................................................................................................................................................. 20 STRATEGIC GOALS TASK LIST - QUICK REFERENCE ................................................................ 21 Goal #1 - Communication and Outreach .................................................................................................................... 21 Goal #2 - Destination Marketing and Promotion ..................................................................................................... 24 Goal #3 - Research, Planning and Measurement ...................................................................................................... 26 Goal #4 - Industry Education, Training, and Recognition ..................................................................................... 28 Goal # 5 - Tourism Product Development .................................................................................................................. 30 Goal # 6 - Strategic Alliances ......................................................................................................................................... 31 4 A MESSAGE FROM DIVISION S TAFF Dear Fountain Hills, As so many residents and visitors already know, our painted skies, exhilarating outdoor recreation and luxury spas make Fountain Hills a natural travel destination. The effortless beauty and topography of Fountain Hills, the Fort McDowell Yavapai Nation, and the Salt River Pima Indian Community make visiting Fountain Hills the obvious choice for travel and leisure. And your Tourism Division is dedicated to promoting Fountain Hills as a premier destination not only within Arizona, but within the greater southwest region. Arizona itself is a unique destination that caters and appeals to visitors and residents alike. Our rich culture, sunny climate, and abundance of recreational attractions help to separate Arizona from any other travel destination. The Tourism Division under stands the needs of both visitors and residents, motivating us to create an innovative and interactive experience every time you visit Fountain Hills. This Strategic Plan gives us the opportunity to showcase all of our goals, visions, and ambitions for highlighting the Town of Fountain Hills as a premiere destination. The following four year plan challenges our staff to be forward thinking, imaginative, and responsive as we work to implement economic impact strategies, industry partnerships, and further promote Fountain Hills throughout Greater Phoenix and beyond. The vitality of Fountain Hills is at the forefront of everything this division stands for. It is our great honor to advocate for this great Town. To say that we pour our hearts into this division would be a great understatement. Please join us as we move into the second chapter of the Fountain Hills Tourism story. Sincerely, Rachael Goodwin | Tourism Supervisor Grace Rodman-Guetter | Tourism Coordinator 5 OVERVIEW OF THE DIVISION The Fountain Hills Tourism Division, within the Community Services Department, began January, 2014 when the Town of Fountain Hills tourism responsibilities transferred from the Chamber of Commerce to the Town of Fountain Hills. During that transition time, a new full- time staff position was created to support the Tourism Division’s daily operations. As the program reached a two-year mark, staff has diligently observed the industry trends and has begun to cultivate a foundation for the tourism program. Staff has begun to recruit new events and have been recognized on both state and national levels for the development of innovative events and marketing efforts. As the program has gathered momentum, it is now time to harness that energy and focus the next four years on the growth and blossoming of the division. The tourism strategy of Fountain Hills is centered on this four year strategic plan encompassing a sophisticated and dynamic multi-media marketing plan, industry partnership goals, and economic impact drivers outlined later in this report. The Fountain Hills strategic plan utilizes multiple platforms to reach our target consumer through recreational and leisure medias encouraging them to visit and “Experience” all that Fountain Hills has to offer. Cornerstone Marketing Message: “Get out of the Valley and into the Hills!” Mission The Fountain Hills Tourism Division is dedicated to promoting Fountain Hills and the surrounding regional area as a recreation, leisure, and outdoor adventure destination. “We could tell you about our neighborhood restaurants, our hidden adventure, our small town charm and our stunning views – but come see for yourself. We’ll save you a seat!” 6 TOURISM D EFINITION The Fountain Hills Tourism Division def ines “Tourism” as the following: Tourism is defined as the cultural, social and economic movement of people outside of their usual environment or routine. The Town caters to potential tourists through specific tourism drivers such as: special events, golfing, hiking, biking, outdoor adventure and dining. These attractions and more encourage guests to “Get out of the Valley and into the Hills!” VISION The vision of the Tourism Division is to draw more visitors to the area by way of special events and activities. The short-term benefits of this campaign will be seen in guest spending within the area at restaurants, hotels, retail establishments, gas stations, etc . The long-term benefits will result in a new perception of Fountain Hills, notoriety as an event destination, increased residency, and increased business recruitment. These elements will combine for a strong tax base and robust local economy, while offering a high quality of living for our residents. STATE W IDE E CONOMIC IMPACT AND T RAVEL TRENDS Tourism is big business in Arizona, really big. No other Arizona industry produces the same economic impact and directly impacts all 15 counties. Ranked #1 among Arizona’s export-oriented industries - Microelectronics, Aerospace, Agriculture and Mining - the travel and tourism industry’s total economic impact of $18.3 billion generated more than 157,700 jobs, and when combined with indirect e mployment impacts nearly 300,000 jobs statewide. Federal, state and local taxes of $2.7 billion directly generated by tourism in 2011, saves each Arizona household $1,030 of additional taxes annually. In terms of domestic U.S. visitation in comparison to other states, Ar izona ranks #15 with 2.8 percent of the market share. Travel and tourism are critical to the Arizona economy. No other Arizona industry produces the same economic impact as the tr avel and tourism industry and directly impacts all 15 counties. As Arizona’s and the U.S. economy begins to improve, it i s more crucial than ever for Arizona to be competitive with marketing efforts that inspire visitors to come here and that speak directly to the needs and wants of target customer segments. 7 While the Arizona Office of Tourism continues to provide annual research measuring our advertising effectiveness, the economic impact of the travel industry to Arizona’s economy and tracking tourism indicators, much needed consumer research related to our market ing efforts has not taken place for several years due to funding cuts. The evolution of the way visitors approach their travel combined with the series of economic shocks that have impacted our industry’s performance has created a critical need for timely, quality research such a s consumer focus groups, behavioral research and niche audience surveys to better understand how to reach our visitors and guide our marketing decisions. (Arizona Office of Tourism, 2014) Social and Cultural Trends – Consumers Keep Changing In addition to the changing economic and demographic situation within Arizona, several social trends are also impacting travel and tourism throughout the country, as identified by the Travel Industry Association. Below are the primary trends having the mos t significant strategic impact on tourism in our state and specifically in Fountain Hills. Changing Consumer Tastes  Consumers as destination brand ambassadors - Social media + mobile technology = empowered visitors. Visitors are now brand ambassadors for destinations. Constant updates about the experience (both good and bad), along with posted photographs can ma ke the consumer an ever more important promoter and potential influencer of a destination.  Outdoor recreation - According to the recently published Outdoor Recreation Economy Report, outdoor recreation spending is approximately $646 billion in the United States and generates 6.1 million American jobs. Of that $646 billion fully $524 billion was spent on trips and travel related spending.  The Outdoor Recreation Economy Report, Outdoor Industry Association, http://www.outdoorindustry.org/images/researchfiles/OIA_OutdoorRecEconomyR eport2012.pdf  Health and wellness - Consumers are increasingly integrating health and wellness into their lifestyles and in so doing look for destinations that enhance those opportunities through wellness vacations and wellness travel. A wellness vacation is about being proactive in discovering new ways to promote a healthier, less stressful lifestyle. Wellness Travel is the pause that reenergizes and rejuvenates each traveler. The wellness vacation is considered an occasional break for the body, mind, and soul. 8  Purpose driven travel - As consumers continually see vacation time reduced, there is a heightened need for purpose driven travel e.g. a specific special event, hiking a specific location, etc. These trips are also driven by consumers who self- identify with a particular event or activity. For example, certain consumers may see themselves as foodies, wine aficionados, or are avid cyc lists or golfers. As such, the ability to reach and communicate with niches based on activities is increasingly important for a destination.  Culinary tourism - Many consumers today are looking for expanded culinary experiences while on vacation. In interacting with the local food, Fountain Hills visitors are dipping into the area’s agricultural history.  Cultural tourism - Cultural offerings and experiences continue to provide destination visitors with an opportunity to access the authenticity of a destination through such offerings as art, entertainment, architecture, history, events and food. Those experiences available in Town of Fountain Hills provide visitors with an excellent opportunity to understand the cultural interests of the area.  Environmental issues remain a priority - Environmental issues continue to play an important role in the selection of a destination as well as the selection of activities while on vacation. Those destinations that place a strong emphasis on the environment will have a competitive advantage over those that do not.  Despite increases in travel – value still prevails - There can be no doubt about the shift in the marketplace towards value, and this trend continues throughout all aspects of the industry. As such it is critical for Fountain Hills to effectively communicate the value it offers. Marketing and Communications in the Tourism Industry  Traveler flexibility and control – research everything - With the continued growth of online and mobile resources, consumers looking for flexibility and control of their vacation decisions have the ability to research everything and often do it not only in pre- trip planning but once a trip is underway.  Social media more important as travelers resist more formal marketing - As consumers continue to resist traditional marketing efforts they are relying more and more on social media to research destinations and activities. As such the Town of Fountain Hills needs to ensure it provides updated content and information to meet those needs.  Greater degree of personalization - Facilitated by increased data mining capabilities, marketing efforts will lead to much more customization for each consumer. Traditional demographic segmentation and targeting will no longer be enough as cutting edge DMOs (Destination Marketing Organizations) will focus more and more on customized targeting and offers. 9  Time poverty/hectic lives = shorter trips - Time continues to be the new currency due to the hectic nature of consumers’ lives, and the impact is seen on vacation and travel. As such, vacation trips have become significantly shorter in duration. Thus, consumers are looking for hassle free vacations, placing greater importance on methods of direct access information. Technology Trends  Digital users are everywhere, but hard to pin down exactly where - Consumers are accessing the web through a variety of devices (mobile, tablet, desktop) and operating systems (iOS, Android, etc). Along with mobile app and mobile web, this makes it more challenging to identify target audience behavior. Multi-screen multitasking (think using a smart phone while watching TV) is no longer unusual consumer behavior. As a result, identifying where a target audience spends time is not as simple as it used to be. Destinations need to recognize consumers as individuals or “micro-audiences”.  It’s all about mobile - Time spent on the mobile web is growing at 14 times the rate of desktop internet usage essentially dethroning the “regular” internet and crowning mobile as the new leader. Therefore, a mobile marketing strategy is no longer optional for destinations but essential to maintain marketplace share.  Content is King - Marketers are now publishers, using content to drive a variety of interactions throughout (and beyond) the AIDA (Awareness, Interest, Desire, Action) funnel. Content includes paid, earned and owned content, as well as images, video and words. It is absolutely critical to have a content marketing strategy to effectively reach passion based target segments.  Social driven engagement drives preferences - User reviews are a key influence in consumer decision making (71% of people say reviews from family members or friends influence purchase decisions) 7 . Look for continued increase and applications in use from many social marketing sources as users are exposed to the thoughts, opinions and recommendations of friends, families and influencers – a group of people that is growing wider through social media. As a result, the online reputation management and social media monitoring are long term critical elements for Fountain Hills tourism.  Big Data isn’t just jargon - Large amounts of data are now generated with every interaction on every digital platform. This presents a real opportunity for destinations…if harnessed effectively. Fountain Hills will seek to improve how we collect and use customer information to provide a better experience for potential visitors before, during and after their visit. 10 RESPECT The Town of Fountain Hills works to support the continued care of and respect for the natural topography of our lands. We will demonstrate respect for each other, for our State, its lands and its people. SWOT A NALYSIS (STRENGTHS, WEAKNESSES, OPPORTUNITIES & THREATS) SWOT's primary objective is to help organizations develop a full awareness of all the factors impacting an institution. In December of 2015, staff completed a SWOT analysis of the current standing of the Tourism Program. Completed by the Tourism Supervisor and the Tourism Coordinator, with insight from the Economic Development Specialist, the study enabled the tourism division to identify both internal and external influences affecting the program and help paint a full and accurate picture of the division . This process served as a precursor to the strategic plan and offered insight into the vision , such as exploring new initiatives, making decisions about new policies, identifying possible areas for change, or refining and redirecting efforts. The analysis is a reflection of time spent at events, communications with visitors and residents, goals for upcoming years, and weaknesses identified as opportunities for growth and change. The next page shows the results of the analysis: 11 Strengths Weaknesses  Hiking and Biking - Recreation Attractions  Community Support  Great topography to support events  Funding resources  Natural beauty/weather  Staff workloads  World Famous Fountain  Lack of summer activities and access  Awarded by industry peers  Previous strained relationships with industry partners (Pre transition of program to Town)  Grant winners Opportunities Threats  Events with variable age appeal   Competing messages & marketing committees  New marketing makes us easy to brand - Blank slate   neighboring communities with larger budgets and more exposure  Seek more recognition through industry awards and grants   Perception of Fountain Hills being a retirement community 12 STRATEGIC GOALS Goal #1 - Communication and Outreach Tourism is a key part of the Town of Fountain Hills economic profile. As such, everyone is a stakeholder, including local residents, private businesses, government agencies as well as visitors. To ensure long term success all stakeholders need to continually feel their issues and perspectives are understood and that each understands the issues of other stakeholders. Creating and maintaining positive stakeholder attitudes are critical to the success of the Town of Fountain Hills tourism efforts. Local residents may not have a clear understanding of the benefits of tourism and its economic and sustainable quality of life benefits. It is critical to communicate the benefits and economic impacts of tourism for the Town. The challenge often becomes how to do it more effectively and ensure timely and accurate information is disseminated through proper and successful channels. Action Steps 1. Develop periodic stakeholder surveys to assess the perception of Town tourism programs and efforts. 2. Develop periodic outreach programs and forums that allow stakeholders to ask questions, voice concerns and make suggestions 3. Provide accurate and consistent information on tourism related issues to all stakeholders through a variety of communication vehicles. 4. Develop and support programs that increase pride and involvement from all stakeholders. 5. Provide support for new and existing activities that are interesting for both residents and visitors that encourage interaction betwe en them. 6. Continually educate policymakers as to the economic and quality of life value that tourism has for the Town of Fountain Hi lls. 7. Maintain a presence at key special events throughout the year to encourage interaction and accessibility to division staff. 13 Goal #2 - Destination Marketing and Promotion Destination marketing and promotion are at the heart of Fountain Hills tourism’s mission. As such these marketing programs are integral to developing a sustainable tourism economy. Fountain Hills currently promotes a variety of destination elements including the following: Reason for visiting: Outdoor Adventure Special Events Heritage Arts and culture Golf/ Spa retreat Winter Respite All of these activities are set within the iconic southwest beauty of Fountain Hills and the Sonoran Desert. As the tourism program continues to advocate for Fountain Hills, staff will focus on specific target markets that show the most growth potential as well as expressed need from stakeholders. Target segments including the following: Leisure – This segment includes visitors who have chosen the Greater Phoenix Metro area as their vacation destination and are looking to explore the different facets the valley has to offer. The key focus for attracting this segment is special events, outdoor recreation and adventure, and arts and culture. Recreation – This segment is one of the area’s strongest group segments, attracting visitors primarily for hiking and biking. Special Events – The segment will focus on both visitors and residents of the Valley. Offering more than 50 special events a year, we intend to promote Fountain Hills as a destination that embraces a full spectrum of events representing across sections of interests, hobbies, cultures and heritages. 14 Action Steps 1. Promote the iconic branding to effectively differentiate the Town of Fountain Hills. 2. Create awareness for Fountain Hills by effectively positioning the destination as an events and leisure location with the valley. 3. Implement experience specific itineraries to assist in promoting the Town of Fountain Hills attractions and activities in an effort to extend visitor stays and generate additional revenue. 4. Continually support the visitor center in an effort to provide a quality experience and additional length of stay. 5. Work to develop a year-round special events strategy that identifies events for shoulder seasons. 6. Develop a strategy to link events in an effort to create incremental return visits. Goal #3 - Research, Planning and Measurement Ongoing destination research, planning and measurement are imperative for the long term competitive advantage of the Fountain Hills market. The ability to be at the front of changing market conditions and communicate those changes to the local tourism industry is key to keeping our tourism experience relevant. This information needs to be continually integrated into adaptive marketing plans and strategies. Likewise the ability to continually improve the organization’s measurements and effectiveness over the long term is a necessi ty, especially to be able to provide specific Return on Investment information to funding organizations. Action Steps 1. Continue to implement a strategic approach to research, planning and measurement, allowing funding to refine marketing effort s. 2. Develop a macro level measurement approach to help quantify the value and ROI of events and programs held within Fountain Hills. 3. Continually refine program level measurements to provide as much insight as possible for refining marketing programs. 15 4. Develop an ongoing rotation of marketing research that includes visitor profile information and out of market perceptions of Fountain Hills. 5. Integrate surveys and other feedback mechanisms to gain visitor insight and perspective. 6. Develop a comprehensive system to disperse research in a tailored and targeted way to different constituent group s. Goal #4 - Industry Education, Training, and Recognition Industry trends and technology, including social media applications, are constantly changing and Fountain Hills can play an important role educating and training the local tourism industry in order to improve coordination and effectiveness with the organization’s programs. Additionally, Fountain Hills is poised to make great strides within the tourism and event industry and should look for recognition opportunities through industry awards and honors. Action Steps 1. Maintain communication and education with stakeholders regarding the needs, trends, changes, etc. of the local tourism industry. 2. Maintain industry-related trainings through conferences, webinars, etc. in order to stay on top of the shifting dynamics of Arizona tourism. 3. Develop specific training for non-profits (museums, special events, etc.), small businesses, and other stakeholders on how to integrate into the Town of Fountain Hills tourism industry. 4. Increase training in technology marketing so as to improve the overall competitiveness of the destination. Ongoing topics could include but are not limited to: a. Tourism product distribution b. Social marketing 16 c. Trip Advisor and Yelp strategy d. Trends in technology marketing 5. Continue to reinforce the value of innovation among the staff. 6. Review outside non-tourism organizations to understand “how they do it”. 7. Periodically visit other destinations to review methods and practices. 8. Research and apply for industry awards and honors. Goal # 5 - Tourism Product Development The “Tourism Product” includes a number of key components including the physical aspects and emotional elements that combine to provide a unique travel experience. The physical elements of the tourism product include the natural setting, the infrastructure and super structure of a destination the emotional components of the tourism product includes industry employees, cultural and historical resources and overall destination hospitality. These elements combine to provide an overall tourism experience including everything from events and activities to dining, shopping, etc. With regard to physical product development Fountain Hills can and should be supportive (where appropriate) of infrastructure that can enhance and improve the local tourism economy. For example, there has been an identified need to relocate and/or enhance the Visitors Center in conjunction with the Chamber of Commerce. This effort is designed to increase visibility of the Visitor Center and upgrade the experience for the guests of Fountain Hills. At the same time the emotional components of the destination can continually change and improve. It is the ongoing role of Fountain Hills Tourism to support the tourism product improvements that in the end will provide visitors with a range of experiences that the organization can effectively promote. Action Steps 17 1. Support new and existing recreation and special event programming. 2. Look to develop tourism product experiences that generate ongoing repeat visitors, specifically through special events and annual activities. 3. Look to develop 3-5 niche opportunities like biking, sustainable dining movements, including vegan, paleo, etc. for potential long- term market development. Goal # 6 - Strategic Alliances Fountain Hills continues to build and develop its strategic alliances within the industry. These alliances include those within our community, within the valley, as well as those around the state. Identified partners include:  Arizona Office of Tourism - The Arizona Office of Tourism has been a significant partner for the Tourism Division with the education and support they provide to entities of all sizes whose goal is to contribute to and thrive within the tourism sect or of this state. AOT (Arizona Office of Tourism) offers its annual AOT Governor’s Conference on Tourism, weekly industry updates, and co- op marketing opportunities. Tourism policy and advocacy at the state level, representation on a global scale within the travel industry and Proposition 302 funding to Destination Marketing Organizations (DMOs) within Maricopa County  Fountain Hills Chamber of Commerce - The Fountain Hills Chamber of Commerce is an integral partner with the Tourism Division because of their participation and advocating of town businesses and events. The Chamber of Commerce currently houses the Fountain Hills Visitor Center which is stocked with printed marketing collateral by the Tourism Division. This partnership is crucial to the successful promotion of Fountain Hills.  Fort McDowell - The partnership with Fort McDowell and the Yavapai Nation is a living, growing, and thriving relationship as both entities work to promote this regional area as a world class recreation, leisure, and outdoor adventure destination. Each entity heavily promotes the natural beauty and topography that make Fountain Hills and Yavapai Nation an obvious choice for travel and leisure. There is a great potential for an even greater partnership with Fort McDowell.  Salt River Pima Indian Community - The fall of 2015 introduced a new partnership with the Town of Fountain Hills and the Salt River Pima Indian Community. This partnership was first forged via the Proposition 202 grant funds and look to be a promising 18 union. We anticipate this partnership to continue far into the future as we work together bringing attention to the vast travel opportunities that this region offers.  Fountain Hills Artists Gallery - The Town of Fountain Hills and the Fountain Hills Artist Gallery have developed a cooperative relationship to better promote public art and our blossoming artist community. This partnership also prompted the complete redesign of the Art Walk Guide, featuring a calendar listing all the Artist Gallery and Art Walk joint events.  Recreational Partners/Participants - As we have highlighted, Fountain Hills is home to many outdoor recreational activities. The Tourism Division has actively cultivated many recreational partners who align with the goal of attracting adventure-minded visitors. These partners include but are not limited to:  McDowell Mountain Regional Park  McDowell Mountain Cycles  Desert Belle River Boat Tours  Desert Dogs ATV Tours  Fountain Hills Bikes  Sami’s Amethyst Mine Tour Action Steps 1. Continue to work with and develop key strategic alliances within the tourism industry to promote all there is to see and do i n Fountain Hills. 2. Proactively work with other regional tourism destinations to help in implement cross-marketing opportunities to better promote visitation in the northeast area of the valley. 3. Identify potential areas to share costs in an effort to improve efficiencies and promote collaboration (ex: joint research, special event strategies, etc.). 19 SUCCESS FACTORS AND MEASURABILITY  Continue to Work Together- The Town of Fountain Hills is a destination that works well with others. The division has fostered a can do spirit and continues to take on challenging issues. It is important for the council and staff to continue their approach to work and support the goals of the division.  Community- Critical to the destination’s success is the continuation of efforts to educate and involve the community in tourism. It is important that the local community understand the importance of tourism in the Town of Fountain Hills and the industry’s role in generating employment and local tax revenue.  Culture of Innovation- The Fountain Hills Tourism Division must continue to innovate and change to meet the changing dynamics of the industry in order to continually increase the awareness and desirability of Fountain Hills as a destination.  It’s All in the Numbers- Success is not defined by a single yes or no, by a check list, or by a first place finish. Success for the Tourism Division is an ongoing sum of all the parts. Statistical analysis, digital metrics, visitor attendance, increased tax revenue, heads in beds, click thrus, “Likes,”, engagements and any number of other measurable bits and pieces will determine the effectiveness of the division. Each of these measurements are brush strokes that will paint the picture of tourism in Fountain Hills. Staff will regularly monitor vital statistics in order to steer the program and correct course as needed.  Quality over Quantity- Numbers and statistics only tell one side of the story. Numbers are hard facts, but the quality of the program is just as valuable. Staff will regularly engage in customer and stakeholder feedback, using it as a temperature gauge for the program and its success rate. 20 TIMELINE 2016: Adopt Strategic Plan via Mayor and Council 2018 - 2020: Present semi-annual updates to Council and Stakeholders, featuring program highlights, challenges, and new initiatives Annual Marketing Plan review, subject to grant funding, co-op opportunities, etc. Annually review Strategic Plan to ensure vision and goals continue to meet the needs of the Town of Fountain Hills. 2020: Review Strategic Plan to consider completion of identified goals and future planning. Update the Strategic Plan to reflect changing trends, economics, and other external factors. 2021: Adopt and implement future plan. 21 STRATEGIC GOALS TASK LIST - QUICK REFERENCE Goal #1 - Communication and Outreach Tourism is a key part of the Town of Fountain Hills economic profile. As such, everyone is a stakeholder, including local residents, private businesses, government agencies as well as visitors. Objective #1 – Create and maintain positive stakeholder relationships, interactions, and partnerships. Tasks Lead Responsibility Status/Completion Date □ Hold semi-annual stakeholder meetings. Tourism Coordinator Semi-Annual □ Develop periodic stakeholder surveys to assess the perception of Town tourism programs and efforts. Tourism Coordinator Annual □ Develop periodic outreach programs and forums that allow stakeholders to ask questions, voice concerns and make suggestions. Tourism Coordinator On-Going □ Provide accurate and consistent information on tourism related issues to all stakeholders through a variety of communication vehicles such as: Tourism Survey Website e-mail blasts Website information updates Tourism Coordinator On-Going □ Pass along data from consortium committees, state reports, etc. to all stakeholders through updates/reports provided at semi-annual stakeholder meetings. Tourism Coordinator Semi-Annual □ Develop and support programs that increase pride and involvement from all stakeholders through: Stakeholder presentations Website updates Tourism Supervisor/Tourism Coordinator On-Going 22 Stakeholder partnerships i.e. events and co-op agreements □ Provide support for new and existing activities that are interesting for both residents and visitors that encourage interaction between them through: Marketing support Social Media Promotions Website listings Highlights or features in itineraries Tourism Coordinator On-Going □ Provide support for special events i.e. tabling, providing collateral, marketing and press release distribution. Collateral includes but is not limited to: Visitors Guide Dining Guides Calendar of Events Itineraries Hiking Maps Stickers Town Kiosks Tourism Coordinator On-Going □ Regularly educate policymakers as to the economic and quality of life value that tourism has for the Town of Fountain Hills. Tourism Coordinator On-Going □ Maintain a presence at key special events throughout the year to encourage interaction, collection of visitor data and accessibility to division staff. Tourism Coordinator On-Going □ Work to develop learning and collaboration opportunities with the Chamber of Commerce Tourism Supervisor/ Tourism Coordinator/ Chamber of Commerce CEO 2017 23 Objective #2 - Table at key special events providing collateral and face time with public. – Visitors Guides, Dining Guides, Calendars of Events, Valley Maps, bumper stickers and wristbands. Tasks Lead Responsibility Status/Completion Date □ Table at Oktoberfest Tourism Coordinator Annual Basis □ Table at Ballet Under the Stars Tourism Coordinator Annual Basis □ Table at CopperWynd Pro Challenge Tennis Tournament Tourism Coordinator Annual Basis □ Table at Fountain Festival of Arts and Crafts Tourism Coordinator Annual Basis □ Table at Turkey Trot Tourism Coordinator Annual Basis □ Table at Concours in the Hills Tourism Coordinator Annual Basis □ Table at The Great Fair Tourism Coordinator Annual Basis □ Table at St. Patrick’s Day at the Fountain Tourism Coordinator Annual Basis □ Table at Fountain Hills Music Festival Tourism Coordinator Annual Basis □ Table at Fourth at the Fountain Tourism Coordinator Annual Basis □ Table at New Events TBD 2016-2020 Tourism Coordinator Annual Basis 24 Goal #2 - Destination Marketing and Promotion Destination marketing and promotion are at the heart of Fountain Hills tourism’s mission. The following marketing programs are integral to developing a sustainable tourism economy. Fountain Hills currently promotes a variety of destination elements including the following: Reason for visiting: Outdoor Adventure Special Events Heritage Arts and culture Golf/ Spa retreat Winter Respite Objective #1 – Market Fountain Hills as a premier Destination and therefore function as a Destination Marketing Organization (DMO). Tasks Lead Responsibility Status/Completion Date □ Promote the iconic branding to effectively differentiate the Town of Fountain Hills. Promotions include but are not limited to: Print Online Digital Retargeting Social Media Tourism Coordinator On-Going □ Brand all publications and initiatives with tourism logo for consistent and recognizable identity. Tourism Coordinator On-Going □ Create awareness for Fountain Hills by effectively positioning the Tourism Coordinator On-Going 25 destination as an events and leisure location with the valley. Marketing promotions in print, online, digital retargeting and social platforms. □ Continue to work with event organizers to foster event friendly environment. Tourism Coordinator On-Going □ Continually enhance the visitor center in an effort to provide a quality experience and additional length of stay. Stock on a monthly basis with: Visitors Guide Dining Guides Calendar of Events Hiking Maps Art Walk Guides Photos for Welcome Center Television slide show Tourism Coordinator/ Chamber of Commerce Monthly □ Promotional Film/Commercial for Tourism Tourism Supervisor/ Tourism Coordinator 2016 Objective #2 - Implement experience specific itineraries to assist in promoting the Town of Fountain Hills attractions and activities in an effort to extend visitor stays and generate additional revenue. Tasks Lead Responsibility Status/Completion Date □ Publish seasonal itineraries highlighting program initiatives and activities. Tourism Coordinator Seasonal □ Itineraries include but are not limited to: Arts & Culture, Foodie, Outdoor Adventure, Around the Fountain and Hiking & Biking Tourism Coordinator Seasonal □ Itinerary introduction to website Tourism Coordinator 2016 □ Itinerary enhancement and promotion Tourism Coordinator 2017 26 Objective #3 - Work to develop a year-round special events strategy that identifies events for shoulder seasons. Tasks Lead Responsibility Status/Completion Date □ Work with special events committee to vet out new special events that will boost tourism initiatives. Tourism Supervisor/ Tourism Coordinator On-Going □ Develop a strategy to link events in an effort to create incremental return visits by having an onsite event presence to promote future visitation opportunities. Tourism Coordinator On-Going □ Facilitate publishing of events calendar to give incentive for visitors to return on a regular basis. Tourism Coordinator Semi-Annual Goal #3 - Research, Planning and Measurement Ongoing destination research, planning and measurement are imperative for the long term competitive advantage of the Fountain Hills market. The ability to be at the front of changing market conditions and communicate those changes to the local tourism industry is key to keeping our tourism experience relevant. Objective #1 – Remain competitive within the tourism industry, researching and implementing trending market initiatives and phenomenon. Tasks Lead Responsibility Status/Completion Date □ Continue to implement a strategic approach to research, planning and measurement, allowing funding to refine marketing efforts. Tourism Supervisor/ Tourism Coordinator On-Going □ Continued maintenance of collateral database, advertising reach and survey demographics to help guide purchasing decisions as provided Tourism Coordinator Monthly 27 through: Arizona Office of Tourism International Festivals and Events Association Arizona Lodging and Tourism Association □ Develop a macro level measurement approach to help quantify the value and ROI of events and programs held within Fountain Hills. Tourism Supervisor/ Tourism Coordinator 2017 □ Use of tourism economic impact calculator to help quantify ROI. Tourism Supervisor/ Tourism Coordinator Annually □ Partnership with Economic Impact calculation partner Tourism Coordinator 2016 Objective #2 - Develop an ongoing rotation of marketing research that includes visitor profile information and out of market perceptions of Fountain Hills. Tasks Lead Responsibility Status/Completion Date □ Regularly refine program level measurements to provide as much insight as possible for refining marketing programs. Measurements include but are not limited to: Tourism Survey Post Program Evaluations Website Analytics Social Media impressions, reach and engagement Tourism Coordinator On-Going □ Service and collection of official tourism survey to help complete tourism economic impact studies. Tourism Coordinator On-Going □ Integrate surveys and other feedback mechanisms to gain visitor insight and perspective. Tourism Supervisor/ Tourism Coordinator On-Going 28 □ Disbursement of completed economic impact study to Town Council and stakeholders upon completion. Tourism Supervisor/ Tourism Coordinator Annually Goal #4 - Industry Education, Training, and Recognition Industry trends and technology, including social media applications, are constantly changing and Fountain Hills can play an important role educating and training the local tourism industry in order to improve coordination and effectiveness with the organiz ation’s programs. Objective #1 – Seek education and training to gain perspective and ability for implementation of any and all industry trends. Tasks Lead Responsibility Status/Completion Date □ Maintain communication and education with stakeholders regarding the needs, trends, changes, etc. of the local tourism industry. Tourism Coordinator On-Going □ Develop specific training for non-profits (museums, special events, etc.), small businesses, and other stakeholders on how to integrate into the Town of Fountain Hills tourism industry. Tourism Coordinator Semi-Annually □ Maintain attendance at industry-related trainings through conferences, webinars, etc. in order to stay on top of the shifting dynamics of Arizona tourism. Department Director/Tourism Supervisor On-Going □ Attendance of Arizona tourism conferences such as but not limited to the Arizona Governors Conference on Tourism. Department Director/Tourism Supervisor On-Going □ Attendance and completion of the International Festivals and Events Association Event Management School Tourism Coordinator 2018/2019 29 Objective #2 - Increase training in technology marketing so as to improve the overall competitiveness of the destination. Ongoing topics could include but are not limited to:  Tourism product distribution  Social marketing  Trip Advisor and Yelp strategy  Trends in technology marketing Tasks Lead Responsibility Status/Completion Date □ Attend seminars, trainings and webinars for social media platforms to stay up-to-date with all technology platforms. Tourism Coordinator On-Going □ Continue to reinforce the value of innovation among the staff by supporting the pursuit of higher education in all industry related forums. Tourism Supervisor On-Going Objective #3 - Review outside non-tourism organizations to understand “how they do it”. Tasks Lead Responsibility Status/Completion Date □ Research marketing and outreach initiatives to remain competitive within industry when serving our “product” through: Aggressive and specific marketing Identity Branding Website Call to Actions Social Engagements Fostering of Brand Ambassadors Tourism Coordinator On-Going □ Periodically visit other destinations to review methods and practices. Tourism Supervisor/ Tourism Coordinator On-Going □ Network with other destinations for idea sharing, collaboration and learning opportunities. Tourism Supervisor/ Tourism Coordinator On-Going 30 Objective #4 - Research and apply for industry awards, honors and grants. Tasks Lead Responsibility Status/Completion Date □ Maintain industry connections and relationships with boards who seek to honor those performing at the top of the industry. Actively apply for awards. Includes but is not limited to: Arizona Office of Tourism International Festivals and Events Association Arizona Lodging and Tourism Association Tourism Coordinator Annually □ Apply for grant funding from tourism or tourism related organizations who seek to honor those performing at the top of their industry. Tourism Coordinator Annually Goal # 5 - Tourism Product Development The “Tourism Product” includes a number of key components including the physical aspects and emotional elements that combine to provide a unique travel experience. The physical elements of the tourism product include the natural setting, the infrastructure and super structure of a destination the emotional components of the tourism product includes industry employees, cultural and historical resources and overall destination hospitality. These elements combine to provide an overall tourism experience including everything from events and activities to dining, shopping, etc. Objective #1 - Support new and existing recreation and special event programming. Tasks Lead Responsibility Status/Completion Date □ Continue to table at special events; handing our collateral and talking with the public. Tourism Coordinator On-Going □ Interact with the public in a way that makes them feel as though they have been served by the tourism product. Tourism Coordinator On-Going 31 Objective #2 - Look to develop 3-5 niche opportunities like biking, sustainable dining movements, including vegan, paleo, etc. for potential long-term market development. Tasks Lead Responsibility Status/Completion Date □ Work with outstanding stakeholders who provide specific products or activities that can easily be partnered with and promoted through the tourism vehicle including but not limited to: Marketing co-ops Sponsorships Social Media Promotion of official Photography Web page listings Events Hosting Tourism Coordinator On-Going □ Work with Chamber of Commerce to introduce the Fountain Hills Bike Fest Tourism Supervisor/ Tourism Coordinator/ Chamber of Commerce 2016/2017 Goal # 6 - Strategic Alliances Fountain Hills continues to build and develop its strategic alliances within the industry. These alliances include those within our community, within the valley, as well as those around the state. Objective #1 - Continue to work with and develop key strategic alliances within the tourism industry to promote all there is to see and do in Fountain Hills. Tasks Lead Responsibility Status/Completion Date □ Continued fostering of networking relationships with state, regional and local stakeholders/partners, including but not limited to: Hoteliers Restaurants Recreation activity providers Chamber of Commerce Tourism Supervisor/ Tourism Coordinator On-Going 32 Consortium partners Phoenix CVB Scottsdale CVB Mesa CVB □ Participation in co-operative partnering opportunities with regional tourism destinations. Identify potential areas to share costs in an effort to improve efficiencies and promote collaboration (ex: joint research, special event strategies, etc.). Tourism Supervisor/ Tourism Coordinator On-Going □ Facilitation of co-operative agreements and partnerships with tourism partners, activities and programs. Tourism Supervisor/ Tourism Coordinator On-Going □ Proactively work with other regional tourism destinations to help implement cross-marketing opportunities to better promote visitation in the northeast area of the valley. Tourism Supervisor/ Tourism Coordinator On-Going □ Explore a cross-functional Visitor’s Center with Chamber of Commerce Tourism Supervisor/ Tourism Coordinator/ Chamber of Commerce CEO On-Going □ Work with Chamber of Commerce to continue to facilitate and present the Tourism Award of the Year Tourism Supervisor/ Tourism Coordinator/ Chamber of Commerce CEO On-Going